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JW Marriott Hotel Hong Kong

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Pacific Place, 88 Queensway Sar, Prc, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1919)
Room & Suite (730)
Dining (262)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Hong Kong
Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice
Ideally situated in the bustling Admiralty district in central Hong Kong, the exceptional location and impeccable connectivity easily make JW Marriott Hotel Hong Kong the perfect home base for your journey to Hong Kong. From your arrival at the airy lobby of our 5-star luxury hotel to residing at one of the 608 elegantly appointed and refurbished non-smoking rooms and suites, we continue to exceed expectations with warm and inviting settings, and attentive and intuitive services. A well-equipped Executive Lounge and a newly elevated JW Marriott Ballroom are available to further elevate your stay and event experience, while a myriad of exceptional and diverse food & beverage venues provide plentiful options for gourmands to explore. A stone’s throw away from all the major tourist and business destinations, the hotel atop Pacific Place Mall is seamlessly connected through the city’s Mass Transit Railway system for you to discover what Hong Kong has to offer.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Center with Internet Access
Parking
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Luxury
Languages Spoken
English, Chinese, Filipino, Japanese

Location

Full view
100Great for walkers
Grade: 100 out of 100
174Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
2985Reviews65Q+A100Room tips
Traveler rating
  • 1,842
  • 845
  • 201
  • 57
  • 40
Time of year
Traveler type
Language
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  • English
Popular mentions
Perry B wrote a review Jan 22
Hong Kong, China2307 contributions1711 helpful votes
I had a really great time here again last month. The Staycation packages are excellent as is thew Club Lounge on the 5th Floor. My guest certainly appreciated it, too. The staff were friendly and flexible, eager to help you enjoy the experience. Hopefully there might be an opportunity to return this year.
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Date of stay: December 2021
Value
Service
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dinosauree wrote a review Jan 8
Hong Kong, China23 contributions4 helpful votes
Spent my birthday in JW Marriott Hotel Hong Kong with my family. Room was clean and tidy. The bed was so comfortable! Food and beverages served in lounge was excellent. Service was superb. I would like to thank all staff in JW Marriott Hotel for taking care of me on my birthday! Especially Keith, Rico and Michael from FO, Ken, Leo and Paul from Housekeeping and Vincent, Calvin and Ken from the Lounge. Unforgettable memory 👍🏼
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Benjamin Graham, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 1 week ago
Dear worldtour_hk, Thank you for choosing to stay with us at the JW Marriott Hong Kong to celebrate your birthday with your family. It is great to receive such wonderful accolades of Keith, Rico and Michael from the Front Office, Ken, Leo and Paul from our Housekeeping team and Vincent, Kelvin and Ken from the Executive Lounge. We will be sure to pass along these comments to the team to show them the well deserved recognition. We look forward to welcome you and your family back again for the next special occasion. If we can be of any assistance please feel free to let us know. Highest Regards, Benjamin Graham
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Sarah wrote a review Jan 1
Hong Kong, China30 contributions20 helpful votes
+1
Review of J W Marriott - J W Double Happiness Summer Staycation We had a great 1 nights stay using the above package which comes with: -x2 rooms - interconnecting king room & room with two double beds - breakfast for x4 - x2 boxes of facial products - x1 bottle of wine - HKD$1200 to spend on dining We had a wonderful stay! Pros: - We were able to check into one room at approx 11am and then headed straight to the pool to book a slot (3.10-4.10pm) - the food and service is fantastic, they really go the extra mile - they have x2 breakfast slots 6.30-9am or 9-11am, you choose at check in and are given the breakfast coupons. Breakfast had a good variety - the rooms were spacious and they provided extras for the kids - bathrobes, slippers etc - they kindly accommodated our request to swap the complimentary bottle of red wine to white and served it chilled with our in room dining for dinner (as all the restaurants were fully booked) - they upgraded us to a high floor with a partial sea view - they gave us late check out to 2pm Cons: - you’re only allowed 1 pool slot of 1 hour per room, per night (not 1 slot per day like some hotels offer), thankfully we had 2 rooms so could book two pool slots - the pool closes if there’s a thunderstorm warning, even if it’s not raining so your pool slot maybe cancelled All in all it was a great stay and the kids loved having their own room
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Date of stay: August 2021Trip type: Traveled with family
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Response from Benjamin Graham, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 1 week ago
Dear sarahfoo16, Thank you for your TripAdvisor review from your Summer staycation with us at the JW Marriott Hong Kong enjoying the double happiness promotion. It is a pleasure to learn that you enjoyed the hotel's swift services by our associates and the hotel's facilities. Due to the demand of the pool during the summer months we did implement a time limitation to cater for the guests requests and also to follow the guidelines to maintain social distancing. We look forward to have you and your family stay with us again in the near future. Highest Personal Regards, Benjamin Graham
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Lewis Chow wrote a review Dec 2021
1 contribution
It is my second time to stay in JW Marriott which is a good place to stay if you want to quiet and comfortable place with your family. The room is clean and tidy. The staffs are nice and helpful. Breakfast in the cafe is also definitely perfect. I have made another reservation to stay in the hotel for my next staycation.
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Date of stay: December 2021
Value
Cleanliness
Service
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Response from Benjamin Graham, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded 1 week ago
Dear lewischow, Thank you for the wonderful compliments of our associates and for choosing to stay with us again at the JW Marriott Hong Kong for your staycation. I pleased to know that you had the time to relax and recharge during your stay. We look forward to welcome you back again in the future and if we can be of any assistance please feel free to let us know. Highest Regards, Benjamin Graham
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Sariel Wong wrote a review Nov 2021
Hong Kong, China102 contributions40 helpful votes
At the beginning of 2021, my family firstly visited man ho restaurant. They loved the food and beverage provided and planned to come back for birthday dinner. On the other hand, there are promotions for Marriott bonvoy members to have discounts in hotel restaurants during stay period, we have also booked to stay for a night. The team has provided me a stay with enthusiasm and passion, but there are still rooms of improvement to make the guests have more precious and wonderful stay. Nonetheless, it is still worthwhile to stay with the team in JW Marriott Hong Kong! For the dining, please try man ho restaurant and taste the menu from Jayson, it is unforgettable! Looking forward to see the improvement from hotel!
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Date of stay: November 2021Trip type: Traveled with family
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Response from Benjamin Graham, Guest Services / Front Office at JW Marriott Hotel Hong Kong
Responded Nov 26, 2021
Dear Ckmalice-sa, Thank you for the wonderful review from your most recent staycation with your family at the JW Marriott Hong Kong and the amazing Culinary journey you enjoyed in Man Ho by Jayson. We look forward to have you stay with us again in the future and if we can be of any assassinate to make the stay more special, please feel free to let us know. Highest Regards, Benjamin Graham
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PRICE RANGE
$279 - $497 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott hong kong, marriott hong kong, hong kong marriott
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
608
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Frequently Asked Questions about JW Marriott Hotel Hong Kong
Which popular attractions are close to JW Marriott Hotel Hong Kong?
Nearby attractions include Hong Kong Park (0.3 miles), Pacific Place (0.03 miles), and Flagstaff House Museum of Tea Ware (0.2 miles).
What are some of the property amenities at JW Marriott Hotel Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at JW Marriott Hotel Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Hotel Hong Kong?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to JW Marriott Hotel Hong Kong?
Conveniently located restaurants include Burger Joys, ÔDELICE (Wanchai), and Salisterra.
Are there opportunities to exercise at JW Marriott Hotel Hong Kong?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is JW Marriott Hotel Hong Kong located near the city center?
Yes, it is 0.6 miles away from the center of Hong Kong.
Are any cleaning services offered at JW Marriott Hotel Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Hotel Hong Kong?
The staff speaks multiple languages, including English, Chinese, Japanese, and Filipino.