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JW Marriott Hotel Hong Kong

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#24 of 697 Hotels in Hong Kong
Certificate of Excellence
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JW Marriott Hotel Hong Kong
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1,745 Reviews from our TripAdvisor Community

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Showing 1,471: English reviews
Morristown, NJ
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Best service, excellent restaurant! The JWMarriott Hong Kong really stands out for their exceptional service. They helped us with Visa requirements to continue our trip into mainland China and were always available with a smile to answer any and all of our questions. Check in was smooth, our room was gorgeous with an amazing view of the city.

Helpful?
Thank Politta
Basking Ridge, New Jersey
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is our second time staying at JW Marriott Hong Kong. Nothing but positive to say about this hotel. Check in & out was so smooth. Staffs were super friendly. Gym & spa were great. Definitely love the selections of food at the executive lounge. All & all, it was a lovely stay. Hopefully it will be the same on... More 

Helpful?
Thank Kathy C
Sutton Coldfield, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Had to change rooms did not get what was promised at first. Food in Executive Lounge good but staff in there poor and over bearing. Good location for the park, shopping and transportation. Found some of the staff in Executive Lounge intrusive and unprofessional

Helpful?
Thank Tims54
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We just finished a month long trip to China and Malaysia and stayed in some very nice hotels including the Shangri-la, Intercontinental and Crown Plaza.  All were wonderful.  But the JWMarriott Hong Kong really stands out for their exceptional service and ability to make us feel welcome.  Check in was so smooth and Matthew at the front desk was really... More 

Helpful?
Thank Erica C
London
Level Contributor
97 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed recently with my family and found the JW Marriott to be really pretty good. I am not sure why I was surprised - perhaps because the decor is a little tired (the lobby is under renovation which may give it a bit of a makeover). The rooms are not big (though bigger than some others in HK) and... More 

Helpful?
Thank TDT
Mililani, Hawaii
Level Contributor
60 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

What else would you expect from the JW. The exec lounge is a bonus for gold members...of course we didn't pay and used points so I can't speak to the value. We booked using the program to exchange 300,000 for 50k united miles and a 5 night stay. This was well worth the wait accumulating the points.

Helpful?
Thank darrenkmiyamoto
Dubai
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We absolutely loved our stay in the JW Marriott in HK. The location is great, the service was flawless (which we truly appreciated after the terse chinese treatment at the airport) and the view from our room (we had a corner deluxe suite with some magnificent harbour views) was out of this world. The bathroom was a bit disappointing, not... More 

Helpful?
Thank jujuhaha
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is a GREAT JW Marriott, as many of the hotels in Asia are much better than in the United States. The staff were friendly, spoke English, the pool was clean, and the breakfast buffet is one of the best I've ever seen, with Western and Asian cuisine both available. No livestock are allowed.

Helpful?
Thank Eric M
Johannesburg, South Africa
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel has a great location at Pacific Place with an MTR station that can be accessed from the hotel directly. There also numerous shops and some restaurants in the mall attached to the building. The rooms however seemed tired especially if compared to some of the other 4 and 5 star hotels in Hong Kong. The room I had... More 

Helpful?
Thank PPillay
Los Angeles, California
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I've never been so pampered in my life. I wasn't sure what to expect for my Honeymoon. I booked this room with my points and status, I was upgraded to a suite. This was the biggest place I've ever been to especially in Hong Kong. When I walked in, the bellmen grabbed my luggage. They were apologized for not having... More 

Helpful?
Thank KenneyMac
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Fish Bar
Fish Bar
Cuisines: Seafood, Grill
Man Ho Chinese Restaurant
Man Ho Chinese Restaurant
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hong Kong is a cultural centre renowned for its entertainment, shopping and cuisine. When looking for an exquisite Hong Kong hotel, the JW Marriott Hotel Hong Kong offers an ideal location set atop the world-famous Pacific Place. The guestrooms boast breathtaking views, contemporary furnishings, luxurious bedding, 42" flat-panel TV and include free internet in all guestrooms. Relax with a dip in the outdoor pool. Stay fit at our 24-hour health club. Enjoy dining at one of our eight award-winning restaurants. We offer the finest event facilities to suit a variety of occasions and functions of varying sizes. Our ballroom, the largest on Hong Kong Island can accommodate up to 1,100 guests for receptions. Discover the many rewarding experiences JW Marriott Hotel Hong Kong can offer to complete a memorable stay, whether for business or leisure. ... more   less 

Additional Information about JW Marriott Hotel Hong Kong

Address: Pacific Place, 88 Queensway, Hong Kong, China
Location: China > Hong Kong > Admiralty
Price Range: $274 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Reservation Options:
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Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#24 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
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