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JW Marriott Hotel Hong Kong

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Pacific Place, 88 Queensway Sar, Prc, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1716)
Room & Suite (361)
Dining (200)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Hong Kong
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#55 of 786 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice
Ideally situated in the bustling Admiralty district in central Hong Kong, the exceptional location and impeccable connectivity easily make JW Marriott Hotel Hong Kong the perfect home base for your journey to Hong Kong. From your arrival at the airy lobby of our 5-star luxury hotel to residing at one of the 608 elegantly appointed and refurbished non-smoking rooms and suites, we continue to exceed expectations with warm and inviting settings, and attentive and intuitive services. A well-equipped Executive Lounge and a newly elevated JW Marriott Ballroom are available to further elevate your stay and event experience, while a myriad of exceptional and diverse food & beverage venues provide plentiful options for gourmands to explore. A stone’s throw away from all the major tourist and business destinations, the hotel atop Pacific Place Mall is seamlessly connected through the city’s Mass Transit Railway system for you to discover what Hong Kong has to offer.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Business Center with Internet Access
Conference facilities
Wifi
Paid internet
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Poolside bar
Banquet room
Meeting rooms
Photo copier / fax In business center
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Butler service
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Wardrobe / closet
Bottled water
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Chinese, Filipino, Japanese
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
151Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
2,910Reviews65Q+A100Room tips
Traveler rating
  • 1,790
  • 839
  • 191
  • 54
  • 36
Time of year
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Popular mentions
DrMusicTravel wrote a review Nov 2020
74 contributions6 helpful votes
This is my first staycation in Hong Kong and I picked JW Marriott. Upgraded to the executive harbour view room as a Marriott Bonvoy platinum membership benefit. Very easy for you to get around the area @Pacific Place but I enjoyed my time in the club lounge and JW Cafe dinner buffet is outstanding! Perhaps the afternoon tea can be improved in the club lounge. A bit less variety on food for the “JW” standard.
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Date of stay: November 2020Trip type: Traveled with family
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A D wrote a review Nov 2020
2 contributions
Second time with JW. Was sceptical with their room particular the bathroom. The smallest amongst Island Shang and Conrad and some rooms are aged. But this time I got a new designed room with open bathroom though without the bath tub that’s why the room look much spacious. Got a bit of drama at the check in. Was assigned connect room twice so that i needed to go back and forth to the front desk. Alvin Shing from the front desk went extra mile and offered this newly design room and guarantee i would like it. Didn’t get disappointed and totally luv it particular to a lady traveller... Very important :). Everything is new though it is a building view, sometimes u need to compromise. Later, received an apology card accompany with sweet delights as a gesture. Good and quick remedy service. Well done, Alvin! Breakfast is great, lots of choices. Egg Benedict is a must have. Have access to their executive lounge, nice wine, little snacks but definitely much better than Conrad. (Nightmare to fight with guests and with a tiny harbour view) In brief, I would like to come back if I could stay at the same room. Or Island Shangri-La will be my options.
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Date of stay: November 2020Trip type: Traveled solo
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Vail Chris wrote a review Nov 2020
14 contributions1 helpful vote
The hotel as a whole is always very friendly. The highlight is Bryson’s drinks at the Fish bar as he always makes an effort to be creative and is a true bartender - one of the best. Bryson is always very welcoming and making sure everything is perfect and guests / locals always come to see him. Highly recommend the pineapple colada drink as it was excellent. Rooms are still quite nice. Alvin was very helpful as usual as assistant front desk manager in securing my room type and check out time and advising of the latest facilities. Also Patrick at front desk is helpful. The other week when I just needed a couple of things printed, nothing was too much trouble. Iris is also good. Exec lounge has gone downhill a bit as the main focus is on the restaurant which is part of the lounge. They used to just do the restaurant at lunch Monday to Friday but now it’s every lunch and evening and so detracts from the lounge experience. The food is more limited than pre Covid times but is better than a few months ago. The servers in the lounge are friendly and make the lounge (Marco, Andy, Ivan, Jerome, princess etc). Lounge hours are being cut as afternoon tea is shorter (probably due to restaurant focus) and evening drinks are shorter as under current HK rules, lounge has to close at 9 but drinks stop at 8 (no reason for it to not remain as 830 as they serve dinner guests still). I still rate the lounge high compared with other hotels (ritz Carlton excluded) but it’s just not quite what it was and the focus is on restaurant rather than worrying re loyal guests. However overall it is highly recommended as a hotel for business, pleasure or just a staycation. Make sure to check out Bryson drinks at the fish bar or the main bar (when it reopens). The facilities and people make the hotel 5 stars.
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Date of stay: August 2020
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martinhongkong2015 wrote a review Nov 2020
Hong Kong, China8 contributions2 helpful votes
My family had a stayvaction in mid-November. We got a package deal with breakfast included. I can say that Breakfast is one of the best hotel breakfast we have in the past few months. The hotal is located in a very good location for us to explore Hong Kong Park which offers many attraction including the Museum of Tea Ware, the Conservatory and Edward Youde Aviary. We spend hours there and went back to Pacific Place for lunch. We love the Fish Bar, a pool side seafood restaurant! The hotel staff are excellence and take care of our needs while we stayed there.
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Date of stay: November 2020
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James Fung wrote a review Nov 2020
Hong Kong, China1 contribution
I enjoyed a one-night stay with my girlfriend at its harbour view room. The room is spacious and clean, with nice view of the Victoria Harbour. Front desk staff are also kind to arrange storage of my birthday presents in advance of check-in, for me to give a surprise. We enjoyed delicious welcome snacks as well. In all, we had a great time during our stay.
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Date of stay: November 2020
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Location
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PRICE RANGE
$279 - $497 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott hong kong, marriott hong kong, hong kong marriott
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
608
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Frequently Asked Questions about JW Marriott Hotel Hong Kong
Which popular attractions are close to JW Marriott Hotel Hong Kong?
Nearby attractions include Hong Kong Park (0.3 miles), Pacific Place (0.03 miles), and Flagstaff House Museum of Tea Ware (0.2 miles).
What are some of the property amenities at JW Marriott Hotel Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at JW Marriott Hotel Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Hotel Hong Kong?
Yes, parking is available to guests.
What are some restaurants close to JW Marriott Hotel Hong Kong?
Conveniently located restaurants include Odelice! (Wanchai), Café Gray Deluxe, and Burger Joys.
Are there opportunities to exercise at JW Marriott Hotel Hong Kong?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is JW Marriott Hotel Hong Kong located near the city center?
Yes, it is 0.6 miles away from the center of Hong Kong.
Are any cleaning services offered at JW Marriott Hotel Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Hotel Hong Kong?
The staff speaks multiple languages, including English, Chinese, Japanese, and Filipino.