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Hotel Jen Hong Kong

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#64 of 701 Hotels in Hong Kong
Certificate of Excellence
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Hotel Jen Hong Kong
Hotel Jen Hong Kong
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1,509 Reviews from our TripAdvisor Community

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Showing 1,253: English reviews
Paris, France
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Hotel is located 3min walk from Sai Yin Pun Station in hong kong island, just a few stops for central and the bustling areas of Hong kong island. Very nice and clean hotel with modern deco. Enjoyed the stay there.

Helpful?
Thank Viviane N
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Viviane N, Thank you very much for staying with us and your compliments on our prime location and services. It will be our pleasure to offer you another delightful stay on your next visit. Best regards, David Preisig General Manager More 

Cardiff, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Reached the hotel by taxi from airport, thereafter the hotel is adjacent to an MTR station entrance so getting around Hong Kong/ Kowloon etc is really easy. We had a club room and found the staff well trained and courteous, the bedroom was adequate/ good. The concierge warrants a special mention as he was very helpful and gave good local... More 

Helpful?
Thank townfan52
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi townfan52, Thank you for sharing your delightful experience with us. Your compliments are deeply appreciated by our colleagues, who are all more than pleased to know that their caring service was a highlight of your visit. We are also pleased to hear that you enjoyed great convenience getting around the city with our central location. It was definitely our... More 

Surfers Paradise, Australia
Level Contributor
80 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 weeks ago

As always - brilliant front of house staff and a wonderful welcome as a return guest, Great location - MTR is a short walk and there is the option of the old fashion "trolley bus" and the regular buses that go all over the place. MTR will take you to the Star Ferry (from Macao Ferry Terminal)...great way to start... More 

Helpful?
1 Thank Ruth P
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Ruth P, Thank you for your unfailing support! We are most pleased to know that you were warmly welcomed throughout your stay here and took advantages of our great location. It gave us great pleasure taking care of you and we cannot wait to be at your service again. Best regards, David Preisig General Manager More 

Stockport
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Majority of guests seemed to be largish groups of Chinese tourists. Excellent location to MTR. First room we were given had lots of stains on carpet and smelt we asked for different room which carpet was better and no smell. Rooms small as expected in Hong Kong, good quality bedding. Bed hard so I asked for a mattress topper which... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank travelsStockport
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi travelsStockport, Thank you for taking your time to share your feedback and comments which are all very valuable to us as we constantly review our services and facilities to create most pleasant staying experiences to all our guests. We have taken note on your recommendation of smart phones as well. We hope to welcome you again in the near... More 

Shanghai, China
Level Contributor
447 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 3 weeks ago

... and well connected to travel. One reason I had booked just again to come here is the perfect connection to the airport. By Taxi it took me a little bit more than 20 minutes to come to the hotel. And on other hand the location directly at the MTR station, which will bring you inside Hongkong to any place... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank Ralf M
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Ralf M, We are thrilled to hear that you had an enjoyable stay with us again. We always take great pleasure in knowing that our guests were well taken care of and we are pleased to know that you enjoyed the easy linkage to all the city’s major commercial and shopping areas, as well as the airport. Thank you... More 

Singapore, Singapore
1 review
Reviewed 3 weeks ago

Excellent, prompt, efficient, helpful and friendly service provided by all staff from cleaners to hotel executiveso. Hotel is great and value for money. Location is good, near the MTR and easy to get around

Review collected in partnership with shangri-la.com

Helpful?
Thank leena_kd
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi leena_kd, Thank you for sharing your delightful experience with us. We appreciate your kind compliments about our central location, timeliest assistance and warm service. We hope to welcome you back and to delight you again in the near future. Best regards, David Preisig General Manager More 

Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 weeks ago

This is a very good hotel in the mid price range area. A bit outside the centre of Hong Kong. - but convenient for the MTR system, or an interesting walk to the ferry terminal. Worth booking a club room. This gets you a view of the harbour, and the use of an executive lounge where you get a free... More 

Helpful?
Thank Paulboy100
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Paulboy100, Thank you for staying with us and sharing your delightful experience. I am delighted to learn how much you had enjoyed your stay, especially the convenient location and friendly & attentive staff. Your recommendation of club room booking and review is excellent! You highlighted exactly how guests can benefit from our club lounge perk. Thank you for your... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

I was so pleased to have stayed here. The room was excellent, the bed and pillows so comfortable, and they had thought of everything that might be needed, including a power adapter. A good selection at breakfast. Great location out of the busy busy parts but easily connected by the subway which is just around the corner, and such a... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank WellingtonC
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi WellingtonC, We are delighted to hear about your wonderful stay experience. We appreciate your kind compliments about our location, room, food, service and amenities. It will be our pleasure to offer you and your family another delightful stay on your next visit. Best regards, David Preisig General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

We stayed in Hotel Jen for 3 days in September, it is very clean and welcoming, the breakfast is excelent with plenty of choice and the staff were very friendly and helpful, they couldn't do enough for us. It is situated right next to the MTR so is an excellent base for exploring Hong Kong.

Helpful?
Thank wendy b
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi wendy b, Thank you for staying with us and your compliments on our clean and comfortable room, friendly services and central location. We also appreciate your kind words on our breakfast buffet. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. Best regards, David Preisig General Manager More 

Dublin, Ireland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

Sitting in the lobby of Jen awaiting eviction . Two days of stay in this innovative place but as typhoon has hit and flights cancelled they now have no room for us , tho we have been negotiating most of the night.with them to get a room. Prices in this business hotel have gone astronomical and no hope that 220... More 

Helpful?
Thank Evierob1
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Evierob1, Thank you for taking your valuable time to post your review. I apologize for the disappointing experience you encountered. I have immediately relayed the matter to the department heads concerned and will review hotel internal procedures to ensure the necessary improvements will be made. I sincerely hope to have another opportunity to welcome you back, and to offer... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 

Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Location: China > Hong Kong > Sai Wan
Price Range: $117 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Travelocity, Ctrip TA, Odigeo, Priceline and Agoda so you can book your Hotel Jen Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Style:
#45 Business Hotel in Hong Kong
#49 Family Hotel in Hong Kong
#52 Best Value Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#60 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Jen Hong Kong staff and other travelers.
14 questions
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Questions? Get answers from Hotel Jen Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club floors, harbour view”
 of 5 bubbles DrStoat, 2 weeks ago | Read review
“Ask for a high floor”
 of 5 bubbles , 2 weeks ago | Read review
“The club rooms offer the overall better value for the price”
 of 5 bubbles townfan52, 2 weeks ago | Read review
“Higher floors, facing the harbor - brilliant views, especially at night.Not as noisy aircon.”
 of 5 bubbles RuthP957, 3 weeks ago | Read review
“High room at front of hotel overlooks the water.”
 of 5 bubbles L7085PAwendyb, 4 weeks ago | Read review
5 of 5
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