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Hotel Jen Hong Kong

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#62 of 697 Hotels in Hong Kong
Certificate of Excellence
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Hotel Jen Hong Kong
Hotel Jen Hong Kong
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1,439 Reviews from our TripAdvisor Community

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Showing 1,198: English reviews
Kandy, Sri Lanka
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel location is very convenient for anyone visiting the University of Hong Kong. There is a complementary shuttle bus from the Central MTR station, but it takes some effort to find. Most of the other hotels have a shared shuttle bus arrangement, but few hotels including Hotel Jen have their own shuttle bus service, and the staff at the... More 

Helpful?
1 Thank Akhma60
Melbourne, Australia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great place to base yourself from if staying on HK island. Right next to HK University Station which is only three stops from Central. Easy to get anywhere from here. Cheap rates, clean hotel. Good pool on roof with great views. Not beautiful , but suitable to pop up and swim after getting a few beers from the 7-11. Rooms... More 

Helpful?
Thank jabbruzzese
England
Level Contributor
190 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Conveniently located close to metro station - although not a great deal to see or do in this part of Hong Kong. Staff appeared rather superficial, initially friendly on booking in, then seemed to pretty much ignore us. Disappointed that my request for a harbour view (which had been agreed with the hotel prior to arrival) was not fulfilled. Although... More 

Helpful?
Thank lindale
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is a really good hotel. Their location is good and only about 2min to find a subaway station. The nearly station is Hong Kong University..pretty convenience. And the room is good and clean if you have 4people to live in,they will give you two rooms and their is a door which can open and then the two rooms will... More 

Helpful?
Thank 郁婷 黃
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear黃郁婷, Thank you very much for your wonderful review and we are pleased that you enjoyed your stay. We are eagerly awaiting your return to be at your service again. We look forward to welcoming you back. Cheers, David Preisig General Manager More 

Glasgow, United Kingdom
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived at 08:30 after an overnight flight from London. Check-in was quick & friendly. We had an executive harbour view room and were given a room on the 25rd floor. The room was very nice and reasonably roomy.. We had no issues with the cleanliness or the facilities in the room in general. We had a lovely view over... More 

Helpful?
Thank daisythecat
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Daisythecat, Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! Cheers, David Preisig General Manager More 

Stockholm
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

With just 3 metro stations away from Central and the exit next to the hotel it's very easy and fast to go here. We stayed three nights in Club room with Mountain view, it was not a very large room but it was enough for us, and had all the equipment needed. The beds were comfortable and the room was... More 

Helpful?
Thank pastockholm
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Pastockholm, We are very happy to hear that you have thoroughly enjoyed your stay. Thank you very much for staying with us and wonderful comments. We look forward to delighting you again in the near future! Cheers, David Preisig General Manager More 

Melbourne
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Typical Hong Kong building with a tiny footprint and 50 floors. The rooms were surprisingly well fitted out and I had a great view of the peak. I like the neighbourhood and the staff seemed friendly. Never got to see the gym. Breakfast area was pretty good. I would stay here again for business.

Helpful?
Thank Wilsonau
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Wilsonau, Thank you for staying with us recently and for your time to share your comments. I am happy to read that you enjoyed your stay. Thank you again for giving us your feedback and we look forward to welcoming you back in the near future. Best regards, David Preisig General Manager More 

Rizal
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i love this hotel, its perfect location in all tourist spots. trams, mrt and bus are very near in this location. hotel staff are nice and helpful. rooms and amenities are amazing. food restaurant are delicious. its a perfect hotel to stay. i stay her twice already and this hotel is highly recommendable. deluxe, city view and harbour view room... More 

Helpful?
Thank Jm N
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Jm N, Thank you for sharing your wonderful stay experience with us. I am very glad to know that you enjoyed the room and that you were able to take advantage of our prime location during your stay. It will be our pleasure to delight you again on your next visit. Best regards, David Preisig General Manager More 

Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at Hotel Jen for 10 days on a business trip. The restaurant was quite good for breakfast, lunch, and dinner, and very convenient to the metro system. The deluxe rooms have a shower only, no tub, which was fine for me but bothered some of my colleagues. Good value all around.

Helpful?
Thank heather f
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Heather f, We are pleased to hear that you enjoyed your stay. We are glad to know that our location and restaurant have left a lasting impression. We all hope to welcome you back and to delight you again in the near future. Cheers, David Preisig General Manager More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Reserved a room 3 months in advance and confirmed our reservation 2 months before we left for Hong Kong. When arrived they tried to give our room away and toss us to a nearby undesirable hotel. After fighting with the management for an hour, we were able to save the room and stayed. Question: Is it necessary for this fight?... More 

Helpful?
Thank Patrick H
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Patrick H, Thank you for taking your valuable time to post your review. I apologize for the disappointing experience you encountered during check in. I have immediately relayed the matter to the Department Heads concerned and will ensure the necessary improvements are made. We sincerely hope that the unpleasant experiences will not mar your overall impression of the hotel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 

Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Location: China > Hong Kong > Sai Wan
Price Range: $98 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Style:
#45 Business Hotel in Hong Kong
#49 Family Hotel in Hong Kong
#56 Romantic Hotel in Hong Kong
#57 Luxury Hotel in Hong Kong
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