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Hotel Jen Hong Kong

Ctrip.com$102*
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#62 of 719 Hotels in Hong Kong
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$141*
$102*
Great Deal
$141*
$141*
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Hotel Jen Hong Kong
Hotel Jen Hong Kong
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1,657 Reviews from our TripAdvisor Community

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Showing 1,379: English reviews
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Adelaide, Australia
Reviewed 5 days ago NEW

The Hotel Jen is in a 'real' neighbourhood, and has an MTR station right beside it, on the Island Line. This is a really comfortable and quiet hotel, with an excellent fit out and amenities, including a rooftop pool and gym. It is well worth purchasing the additional Club Lounge and breakfast package: excellent value, for evening drinks and canapés...

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Helpful?
Thank annmareeo
Aylesbury, United Kingdom
Reviewed 5 days ago NEW

Loved this hotel, staff were very helpful, MTR right next to it ( HKU ) and McDonald's next door for breakfast or lots of bakeries if you prefer. Roof top pool looked nice but didn't have time to try whilst we were there. Ask for shuttle bus timetable on check in, it goes to Central where you can check in...

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Helpful?
Thank Karen123517
Leatherhead, United Kingdom
Reviewed 6 days ago NEW

The reception staff were brilliant and the club lounge access is definitely worth it. Stayed for two night, so close to the HKU railway or the hotels own shuttle bus so getting into town is no hassle.

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Helpful?
Thank 987gayeb
Stoke on Trent
Reviewed 6 days ago NEW

We had a relatively small room but very acceptable and clean with a comfortable bed, excellent en suite, quiet air con and good room maintenance. Reception staff were always both friendly and exceptionally helpful. The Hotel is situated about 2 miles out from the city centre so the courtesy bus is an appropriate amenity even though it does not operate...

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Helpful?
Thank KeithNStokeonTrent
Surfers Paradise, Australia
Reviewed 1 week ago NEW

As someone who spends a lot on time in Hong Kong I enjoy getting away from the crowds and Hotel Jen is in a great location away from the noise. Check in so easy and the staff are brilliant and very understanding.If you chose the Club Lounge option it is worth the cost....enjoy a cocktail and take in the view...

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Helpful?
Thank Ruth P
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Ruth P, Thank you for your continuous support and we are excited to learn you have enjoyed another wonderful stay! It gave us great pleasure in pampering you and we are more than pleased to know that you took advantage of our prime location to explore our vibrant city!. We cannot wait to welcome you back to your home...

New York
Reviewed 1 week ago

I stayed at Hotel Jen for two nights in May 2017 for business/leisure. It has everything I need! Even though it is in the Western District, the hotel is steps from the MTR station. It is also close to trendy locations such as Sai Ying Pun and Instagram Pier. There is also a 24 hour McDonald's across the street for...

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Helpful?
Thank Joanna L
Sydney, Australia
Reviewed 1 week ago

DH and I stayed at Hotel Jen for a couple a days on our way from London to Sydney. The hotel is modern and clean. It is located less than a 2 min walk from HKU train station. Check-in was a breeze and we were given an upgrade to Club room on arrival. The hotel staff is courteous and will...

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Helpful?
Thank perrin99
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Perrin99, Thank you so much for staying with us and for sharing your feedback. We have taken note with concern of your comment regarding the slippery floor at swimming pool and the room upgrade privileges, but do much appreciate your feedback, which will assist us to review and further enhance the quality of service for our valued guests. We...

Vancouver, Canada
Reviewed 1 week ago via mobile

I really enjoyed my time at hotel jen Rooms are modern, bathrooms clean and bright. Location works well! Quiet rooms with decent views. Staff are very helpful and friendly! Decor is modern and boutique like trendy The in-house restaurant is very good!

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Helpful?
Thank travellin45
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear travellin45, I am absolutely delighted to learn how much you had enjoyed your stay with us, especially the convenient location and the friendly staff. Thank you for your nice words and we look forward to your many return visits. Best regards, Michel Scheffers General Manager

Peak District, United Kingdom
Reviewed 1 week ago

Stayed here for a couple of days on return trip from Australia to break journey to the UK, wished we had booked a few more days. The whole hotel was immaculately clean, the rooms although fairly small had everything you could need, and had a lovely big window seat in which to watch the boats on the harbour. Every member...

Review collected in partnership with shangri-la.com
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Helpful?
Thank spav141
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear spav141, Thank you very much for staying with us and we are delighted to read that you have enjoyed your stay with us and that the service and facilities were up to your expectations. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We look forward to welcoming you back...

Italy
Reviewed 1 week ago via mobile

The first ever budget hotel I stated in and was so impressed. Good location near the train. The hotel also has a very good restaurant serving Malaysian and Singapore food. Very reasonable pricing for that the offer. I think the restaurant is Michelin 1 star. Good value product from Shangrila Group of Hotels. Highly recommended for people on a tight...

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Helpful?
2Thank Franccesco88
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Franccesco88, Thank you for your kind feedback and it is very comforting to read that you enjoyed your stay with us. We appreciate your kind compliments on our prime location and the food quality of Café Malacca. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We look forward to...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 

Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Location: China > Hong Kong > Sai Wan
Price Range: $112 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Shangri-La Hotels and Resorts, Hotwire, Agoda, Ctrip TA, Cancelon, getaroom.com, HotelQuickly, TripOnline SA and HRS so you can book your Hotel Jen Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Style:
#44 Business Hotel in Hong Kong
#48 Family Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#57 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Jen Hong Kong staff and other travelers.
19 questions
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Questions? Get answers from Hotel Jen Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room facing the water; best views would be above the 20th floor”
annmareeo, 5 days ago | Read review
“I emailed them first and more or less got what we wanted”
Karen123517, 5 days ago | Read review
“rooms on floors higher than 22 probably have better views.”
KeithNStokeonTrent, 6 days ago | Read review
“Have NEVER had a problem in any room - after 15 years staying at Hotel Jen”
RuthP957, 1 week ago | Read review
“The Club Lounge is included if you book a premium room type - it's worth it!”
joannal881, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Ctrip.com
$102* /night
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Booking.com$141
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HotelJen.com$141
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*Disclaimer
Prices are for 1 room, 2 adults
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