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Hotel Jen Hong Kong

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#64 of 701 Hotels in Hong Kong
Certificate of Excellence
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Hotel Jen Hong Kong
Hotel Jen Hong Kong
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1,510 Reviews from our TripAdvisor Community

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Showing 1,254: English reviews
northwood
Reviewed today NEW

As its now right next to the new MTR at HK University it's getting much busier and their prices are rising. However they are modernising and upgrading the swimming pool area, so good news for 2017. Rooms are small but modern and very clean. Outside the main city area but great value now with MTR.

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Thank peterah
Reviewed 4 days ago NEWvia mobile

Our family visited the Jen Hotel and had a memorable visit. The hotel was clean, the beds were comfortable, the breakfast was amazing! The small hotel bar area was accommodating and the close proximity of great local and American restaurants like McDonald's were within feet of the door. We can't say enough about the comfort, care, and hospitality of this...

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Thank Timothy H
Germany
Reviewed 4 days ago NEW

We had a wonderful stay here, the hotel is situated in a beautiful spot in the town. the food was lovely and the rooms were spacious and clean. It was a perfect place. all the staff are friendly and helpful. it's one of the best quality hotels I have ever had. well recommended.

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Thank Patrick C
Singapore, Singapore
Reviewed 4 days ago NEW

This was the 2nd time I have stayed at Hotel Jen HongKong during a biz trip. The location is super convenient to and from the airport . Its well connected by the MTR and you can travel quite easily . Service staff are very friendly and helpful . You are always greeted with a smile , be it a request...

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Thank globe1714
Singapore, Singapore
Reviewed 1 week ago

New and clean. very comfortable and safe place. Hotel is also very accessible and easy to find. Escalator at MTR up to exit, and no steps all the way to the lift on first storey up to the lobby in level 2. many eateries nearby and a 7-11 just round the corner.

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Helpful?
Thank EmmaLee_SQ
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear EmmaLee_SQ, Thank you for staying with us and your compliments on our prime location and services. We are pleased to hear that you took great advantage of the MTR access and the convenient location. It will be our pleasure to offer you another delightful stay on your next visit. Best regards, David Preisig General Manager

Reviewed 1 week ago via mobile

If you don't want pay the higher prices of Kowloon stay here! It's a very central place. The train station is directly at the hotel and you can go to all places we want see as tourist or for business. Public market, traditional Chinese shops combined with the places of the new generation of Starbucks and Mc Donald... Hongkong is...

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Thank Chris C
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Chris C, We are delighted to hear about your wonderful stay experience. I am very glad to know that you had a fantastic stay with us, we always take great pleasure in knowing that our guests were well taken care of and we are pleased to know that you enjoyed the panoramic Victoria harbour view. Thank you for your...

kent, UK
Reviewed 1 week ago

. Hotel is in a great location. Just a few steps from the nearest MTR station (University)and a short walk to the nearest tram stop which we would strongly recommend for a more scenic route into town. We had a Club room on one of the upper floors with great views and would recommend the Club option as most evenings...

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Helpful?
Thank enjoyvalencia
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear enjoyvalencia, Thank you for sharing your delightful experience with us and your compliments on our staff, especially the reception. We are glad that you took advantage of our central location to explore this vibrant city! We also appreciate your kind words on our breakfast buffet. Thank you again and we look forward to welcoming you back soon. Best regards,...

Singapore, Singapore
Reviewed 2 weeks ago

The hotel is at the western end of Hong Kong Island and a few steps from HKU MRT. It has good views across the harbour. The club lounge is small but reasonably well-catered; be early to get a seat with a view. The rooftop pool is disappointing mainly due to temperature. Club rooms are reasonably well-sized for HKG but beware...

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Thank DrStoat
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi DrStoat, Thank you for sharing your comments. We are glad to know that you celebrated your birthday in Hong Kong and stayed with us! Thank you for your kind words about our prime location and harbour view room. I have taken note on your comment, immediately relayed the matter to the department head concerned and will ensure the necessary...

Reviewed 2 weeks ago

I stayed at this hotel for my 50th birthday recently and it was really great the staff and hotel were first class Getting around was a breeze hotel staff were really helpful and supplied us with all the information we needed . This was my first time in Hong Kong and I wouldn't hesitate to book this hotel again. The...

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Helpful?
Thank Gordon M
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Gordon, We are thrilled to hear that you celebrated your 50th birthday in Hong Kong and stayed with us! We always take great pleasure in knowing that our guests were well taken care of and we are pleased to know that you enjoyed the restaurant food very much. Thank you for your nice words and we look forward to...

Oxford
Reviewed 2 weeks ago

An interesting area, slightly away from the glitz and all the better for it. Hotel is clean and tidy, and the rooms, if compact, are really rather nice. The downsides are the age that you have to wait for a lift at busy times (and it seems that most times are busy), and the rather disappointing - large array, all...

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Helpful?
Thank Cautious_explorer
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Cautious_explorer, Thank you very much for staying with us and for sharing your feedback. We are happy to read that you generally enjoyed the stay as well as the interesting neighbourhood. We have take note of your feedback on our lifts and restaurant food for further enhancement. Thank you again and we look forward to welcoming you back soon....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 

Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Location: China > Hong Kong > Sai Wan
Price Range: $116 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Ctrip TA, Priceline, Travelocity, Odigeo and Agoda so you can book your Hotel Jen Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Style:
#45 Business Hotel in Hong Kong
#49 Family Hotel in Hong Kong
#52 Best Value Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#60 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Jen Hong Kong staff and other travelers.
14 questions
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See all questions (14)

Questions? Get answers from Hotel Jen Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floors harbour view, buy Club rooms”
 of 5 bubbles peterah, today | Read review
“Club floors, harbour view”
 of 5 bubbles DrStoat, 2 weeks ago | Read review
“Ask for a high floor”
 of 5 bubbles , 2 weeks ago | Read review
“The club rooms offer the overall better value for the price”
 of 5 bubbles townfan52, 3 weeks ago | Read review
“Higher floors, facing the harbor - brilliant views, especially at night.Not as noisy aircon.”
 of 5 bubbles RuthP957, 3 weeks ago | Read review
5 of 5
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