Regala Skycity Hotel

Regala Skycity Hotel

8 Airport Expo Boulevard Hong Kong International Airport, Chek Lap Kok, Hong Kong 000000 China
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Avg. $91 /night, 3/25 - 3/26
$186
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$135
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$83
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About

#143 of 615 hotels in Hong Kong
Location
4.4
Rooms
4.3
Value
4.2
Cleanliness
4.8
Service
4.2
Sleep Quality
4.4
Situated in SKYCITY of Hong Kong International Airport, Regala Skycity Hotel is directly connected to AslaWorld-Expo and 11 SKIES, a captivating retail, dining, and entertainment destination. With easy access to Hong Kong-Zhuhal-Macao Bridge and Tuen Mun-Chek Lap Kok Link, the hotel provides unrivalled connectivity to the Greater Bay Area and Macau via land, and to the rest of the world via air. The hotel offers comfortable and affordable luxury facilities and services and is ideal for MICE, weddings, social gatherings, staycations, as well as individual business and leisure travels. Each of the three restaurants with bars offer an array of exciting gastronomy experience curated by the passionate and dynamic team.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Outdoor pool
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Paid private parking on-site
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Electric kettle
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Ocean View
Languages Spoken
English, Chinese
Hotel links

Location

8 Airport Expo Boulevard Hong Kong International Airport, Chek Lap Kok, Hong Kong 000000 China
Name/address in local language
4.1
4.1 of 5 bubbles185 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Regala Skycity Hotel is favored by numerous travelers for its proximity to the airport and AsiaWorld Expo, although some find it a bit removed from the city center. Guests have called out its efficient and professional service, complementing the hotel's cleanliness and well-maintained ambiance. While the rooms are considered small by some, they are also recognized for their effective design and comfort. Opinions on value vary, but many appreciate the hotel's amenities, including the gym and pool, contributing to its modern and elegant charm.
Location
Convenient
Atmosphere
Elegant
Rooms
Cramped
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed

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Detailed Reviews
deedee8 wrote a review Mar 1
vancouver bc
4.0 of 5 bubbles
With a 12 hour layover in Hong Kong, we wanted a private, peaceful spot where we could first grab lunch and then take our shoes off and relax. Regala ticked all our boxes - thrilled that we were able to get a room.

A 15-20 min walk from the gate to the shuttle bus (complimentary to/from; drivers were welcoming*), a 5-10 min ride and we were at at the front desk. Check-in was quick and painless, the room (10th floor) met (exceeded**) expectations, appreciate the room amenities, concierge was friendly, helpful and professional. We used the express check-out - no issues.

Would stay again and definitely do recommend.

Had lunch at Jade - lovely
Walked the roof top gym - fabulous views

*airport signage could be better, ask information wrt bus shuttle location to avoid extra steps. Airport Regala desk is a little tucked away (or maybe i was just tired after de-planning), so keep your eyes peeled
**room is cozy. we did not have suitcases, only tote bags.
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Date of stay: February 2025
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded 3 weeks ago
Thank you for your wonderful feedback! We're thrilled you enjoyed your stay and appreciated our amenities and services. We'll take note of your suggestions to improve our airport signage and shuttle bus information. We look forward to welcoming you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LaReata90 wrote a review Feb 2024
Smithville, Texas
Hotel's Favorite
5.0 of 5 bubbles
I had an 11:30 minute layover in Hong Kong before continuing my trip. I booked a nights stay in the Regala. They have shuttle buses every 1/2 half hour. I am not sure what hours they run because the next morning they weren't operating at 5 am. They do have Uber in HK so I booked an Uber back to the airport. The ride is maybe 15 minutes at the longest.

Check-in was a very swift and painless process. I had booked with Expedia ahead of time. It took less than three minutes and I was on the way to my comfy room. I was able to get a long nap (3 1/2 hours on a flat bed) and get a shower after the long flight from Chicago to Hong Kong (15+ hours). The shower by itself can make you feel human again. It was worth the $100 cost.

Check-out in the morning went smooth as well. He checked the folio and let me know the they had Uber there. I was at the airport with hardly any anyone around.
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip: Don't forget the shuttle bus every half hour in Car Park 1. Go to the bus area and wait at lane...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded Feb 4, 2024
Dear LaReata90, Thank you for choosing to stay at Regala Skycity Hotel and for taking time to share your experience with us. We are delighted that we had the opportunity to be at your service and glad that you found the overall experience a positive one. Warmest Regards, Regala Skycity Hotel
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Carole53 wrote a review Jan 2025
Bicton, Australia
5.0 of 5 bubbles
We did a “day room” booking to rest up before flight home. The room was great nice and big and very clean. Location to airport was a 5 minute walk they even have baggage trolleys at the hotel that we took to the airport. EASY. It has a pool but didn’t use it but it did look nice
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Date of stay: January 2025
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded Jan 5, 2025
Thank you for your feedback! We're glad you enjoyed your spacious and clean day room, found the location convenient for airport access, and appreciated the pool! We hope to welcome you back for another quick stay soon! Safe travels!
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These reviews are machine translated from their original language. Show machine translations?
blissbuster wrote a review Nov 2023
Hong Kong, China
3.0 of 5 bubbles
The hotel has a bright appearance, the floor corridors are splendid, and the room decorations are mainly decorated in gold. It looks very luxurious, but there are problems with the cleaning and coordination of the housekeeping. When I entered the room, I found a long hair on the marble surface of the bedside table. The room for two people only had one large bath towel and two small hand towels. There were only 2 paper towels left in the box on the countertop. They were all gone after one pull, so I had to call someone to deliver them. What I'm talking about is that not long after I checked in, the housekeeping staff quickly brought the tissue paper. But at about 10 o'clock in the evening, the housekeeper rang the doorbell several times to come up. However, because he had already fallen asleep in bed, it was too late to answer the door immediately. The staff had already used the backup key to come in. It was absolutely shocking. In addition, our room plan was to check out in the afternoon, but at around 10 a.m. the next morning, the housekeeper unlocked the room and came in. The important thing was that the Do not disturb signal was on. What is going on with this hotel? Talking about the room, the interior layout is dangerous in every way. First of all, there are a lot of metals and mirrors in the whole room. It is very bright, but all the furniture has metal corners, so be careful if you have children. Moreover, the bathroom toilet and washbasin are separated into three different locations. As soon as you open the shower room, you will see the main entrance. You need to be extra careful when walking on the smooth tile floor after bathing. There is a pedestrian passage outside the hotel directly to the AsiaWorld-Expo. There is a 7-11 and a tea restaurant there. 11 SKIES next door also has a Taixing tea restaurant, but it closes very early. There is a self-service vending machine in the hotel's underground restaurant, which sells Dingding snacks. There is a microwave next to it for self-heating. The hotel has a free shuttle bus between Tung Chung and the airport.
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Google
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
丹阳 李 wrote a review Mar 17
5.0 of 5 bubbles
This stay [name of hotel], the experience is perfect, must be shared with everyone!

It was late at night when I arrived at the hotel, expecting to face tired service, but the reception staff were still full of spirit and enthusiasm. I later learned that they stayed on duty all night, patiently answered my every question throughout, and checked in quickly, which was heartwarming, and had to be praised 👍

While traveling, the hotel shuttle bus became my right-hand man. Buses run frequently, covering major stops and popular areas around the city, saving travel time and energy, which is so sweet for travellers.

Walking into the room, the first feeling is clean and tidy, the beds are flat, the ground is bright and the bathroom doesn't smell anything. The room is even more original, from the choice of furniture to the matching of decorations, each detail highlights a remarkable unique aesthetic, allowing people to instantly relax, fatigue.

I was even more surprised by the hotel's language service. Whether it's in English or with guests from other countries, the staff can easily cope without any communication barriers, greatly enhancing the experience.

This hotel is a great place to stay, and the hotel is a great place to stay. 👍
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Automatically translated
Date of stay: February 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AussieHolidays wrote a review Jan 2025
Australia
4.0 of 5 bubbles
This accomodation is accessed from HK Airport utilising the hotel shuttle that runs every 30 minutes. Checking in was straightforward with a number of front desk staff available to meet incoming buses. The room was small, but cleverly designed, especially the dual purpose bathroom door. The shower had great water pressure! The room being small, made accessing and storing 2 suitcases difficult. Cooling and heating was effective and the room was relatively quiet despite being close to the airport flight path. The hotel has a rooftop garden and a good gymnasium. The hotel is enormous with about 1000 rooms.

A shout out to the concierge (Kevin) for his good advice and directions to Macau.
Read more
Date of stay: January 2025Trip type: Traveled as a couple
Room Tip: Be patient waiting at the airport for the shuttle, it does turn up!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded Feb 2, 2025
Thank you for your detailed review! We're glad to hear you found our hotel conveniently located and appreciated the clever room design and shower pressure. It's great to know that Kevin at the concierge was helpful with your directions to Macau. We hope to welcome you back soon!
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Dickon I wrote a review Jul 2023
Macau, China
1.0 of 5 bubbles
I reserved for this hotel because of its proximity to the airport, because my old parents needed to leave HK by an early flight and I wanted them to feel less stressed before departure. However, this hotel has ruined my plan! We arrived in the hotel lobby at 21:20, it was at first impossible to see where the check-in counter was because the lobby was too crowded with people who jostled one another trying to find the end of the check-in queue! At last, it took me one full hour just to check in! But the ordeal did not end here. I reserved for a room for three adults, but my room was equipped with only one bed and one sofa with just two pillows and one quilt! Upon opening the sofa bed, I saw a lot of rust powders from the bedframe scattered all over the mattress. I immediately called the housekeeping and the operator told me that in case I was not happy about the bed, I could go back to the front desk to request for arrangement, and I refused immediately saying that I would not spend another hour to wait there. And then, he said that he would send somebody to my room to fix the sofa bed problems. We waited and waited but nobody came and I called back the housekeeping and nobody picked up my call again! After half an hour, I went straight to the front desk and told the staff there what had happened and that guy apologized and arranged another room to me and promised to send me a housekeeping guy to open the sofa bed for me. Yet, that new room was exactly the same as the previous one with just two pillows and one quilt, plus a rusty sofa bed with rust powders all around. At that time, I really had no energy to request anymore and we simply waited inside the room for the housekeeping guy to come, who finally showed up before midnight. After midnight, my old parents and I went to sleep after a quick shower. We had no chance at all to eat anything, and none of us could sleep well in those few hours because of our empty stomach. Yet, the ordeal still has not ended! On the following morning, we waited for the first hotel shuttle bus to get to the airport. After all the passengers loaded their baggage to the shuttle bus, something went wrong and the bus could not move! Everybody in the bus became very anxious and a few even requested to get off the bus. At last, a bus scheduled at 6:00 could only start moving at 6:19. My parents and I could barely arrive on time for checking in at the airline counter, the Regala Skycity Hotel has really offered me a terrible memory!
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regala Skycity Hotel, 顧客服務/櫃檯辦公室 at Regala Skycity Hotel
Responded Aug 4, 2023
Dear Dickson I, Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We sincerely apologize for falling short of your expectations, particularly with the services at the hotel. Rest assured that we have placed great priority on the point you raised and our team will look into addressing this accordingly. We would be most honoured if we could once again be of service to you on your next visit. Thank you very much and we look forward to having you back at the Regala Skycity Hotel. Warmest regards, Regala Skycity Hotel
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Julia N wrote a review Apr 2024
Monroe Township, New Jersey
5.0 of 5 bubbles
We decided to stay here one night as we had an early flight out of Hong Kong. This is a beautiful hotel with an elegant feel. We were assigned a room on the 12th floor and we had a good view. The room was comfortable, clean and well designed. The shower was in a separate room than the toilet and the sink was outside the toilet area. I enjoyed the showerhead which was nice and strong. There’s also a free shuttle bus to the airport as well as to Tung Chung area. Check in and out was easy. Will stay again in the future.
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: Easy indoor walkway from Asian Expo to the hotel which was wonderful since it was raining.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded Apr 21, 2024
Dear valued guest, Thank you for staying at Regala Skycity Hotel and sharing your experience with us. We are delighted that we had the opportunity to be at your service and glad that you found the overall experience positive. Warmest Regards, Regala Skycity Hotel
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mrho2024 wrote a review Jan 2024
2.0 of 5 bubbles
We found that one of the keys had failed when we opened the door, then we went back to the reception and have it fixed up.
We reserved two rooms, one of them was lacking a towel, thus we had to order one from room service. There was a light meal included in the concert package, but there was no choices. Chips and deep-fried chicken drumsticks were served with the meal. It's harmful to one's health. There are, at the very least, with other choices. It was not mentioned when I bought this concert package, therefore if I knew ahead of time, I would choose an another package instead of this one. I spent 5-10 minutes without water while washing my hair on the second morning, which was around 930 in the morning. When my spouse tried to reach the operator, the line was kept busy. The room is somewhat small, and there is poor soundproofing between the sleeping area and the toilet. The sounds of the flushing toilet will wake you up when your partner uses it at midnight. There is dust everywhere in the room, which indicates poor cleaning as well.
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded Jan 29, 2024
Dear mrho2024, Greetings from Regala Skycity Hotel. Thank you for taking the time to share your experience with us. We encourage guests to inform us of any concerns, as our team is available to assist and ensure a comfortable stay. If we had been aware of the issue, we would have promptly assisted you with your needs. Please be assured that we have taken your feedback seriously and have already taken steps to address the issues you encountered. Our team is committed to preventing similar situations in the future. If you would like to discuss your experience further, please contact us at info@skycity.regala-hotels.com. We value your feedback and hope to have the opportunity to serve you better in the future. Warmest Regards, Regala Skycity Hotel
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Anna P wrote a review Mar 2024
3.0 of 5 bubbles
I stayed 4 nights at Regala Skycity Hotel to attend event held at Asia World Expo. The good thing about this hotel is a walkable location to the event venue - it takes about 10 mins+. However, the room was too small and the sink of the bathroom is right next to the bed which is not usual.. More importantly, they don't have iron and iron board in every room. When I requested it, they said all were taken, and I had to wear another cloth for the event as I was not able to iron my shirts..
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded Mar 24, 2024
Dear Cruiser100957, Thank you for choosing to stay at the Regala Skycity Hotel during your recent visit to attend an event at the Asia World Expo. We appreciate your feedback regarding the location convenience, as it is indeed one of the highlights of our hotel. We apologize for any inconvenience you experienced during your stay with us. We strive to accommodate all guest requests, but unfortunately, it seems that all the available iron and ironing boards were already in use during your stay. We understand the importance of having wrinkle-free clothing, especially for special events. Please be assured that we have taken your feedback seriously and have already taken steps to address the issues you encountered. Our team is committed to preventing similar situations in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Warmest Regards, Regala Skycity Hotel
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Answer from Ryan Y
Melbourne, Australia1 contribution1 helpful vote
Forget Regala, their service is non-existent, they are unhelpful and very inflexible. I stayed at Sheraton Four Points in Tung Chung for a bit more and so much better service. Check with them. They have a free shuttle to and from airport, however, the last round is before midnight.
Hannah S asked a question Feb 2023
5 contributions2 helpful votes
Do you have computers customers can use?
Hong Kong, China
Dear Hannah, Thank you for your inquiry. We do not have computers available for guest use. However, we have a dedicated Club Lounge located on the G/F which serves a designated space for guests to work. Our Club lounge provides a comfortable and conducive environment for guests to attend to their work or business needs. It offers amenities such as high-speed Wi-Fi, charging stations, and a quiet atmosphere to ensure productivity. You are welcome to bring your own laptop or other devices to utilize the space effectively. Thank you for considering Regala Skycity Hotel, and we hope to provide you with a pleasant and productive stay. Warmest Regards, Regala Skycity Hotel
Hong Kong, China
Thank you for your inquiry. The airport express is the most convenient way to go from the airport terminal. It is an easy 2 minute walk from Exit B of the AsiaWorld-Expo station to the hotel via airc-onditioned footbridge. With best Regards Regala Skycity Hotel
Adventure52549487404 wrote a tip Mar 19
4 contributions
5.0 of 5 bubbles
"Easy to commute, Excellent Food, Excellent Experience"
Read full review
Ninush wrote a tip Mar 2
Wheeling, Illinois129 contributions60 helpful votes
5.0 of 5 bubbles
"Not in the center. It’s more for long lay over"
Read full review
810astm wrote a tip Jan 2025
Ipswich, United Kingdom283 contributions64 helpful votes
4.0 of 5 bubbles
"Make sure you join the queue for MTR shuttle bus as this service is shared with different hotels so you might not have room for it"
Read full review
AussieHolidays wrote a tip Jan 2025
Australia499 contributions681 helpful votes
4.0 of 5 bubbles
"Be patient waiting at the airport for the shuttle, it does turn up!"
Read full review
Clare W wrote a tip Sep 2024
London, United Kingdom11 contributions18 helpful votes
2.0 of 5 bubbles
"Any of the other airport hotels"
Read full review
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PRICE RANGE
$91 - $127 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong Kong
NUMBER OF ROOMS
1,208
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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REGALA SKYCITY HOTEL - Updated 2025

Frequently Asked Questions about Regala Skycity Hotel
Which popular attractions are close to Regala Skycity Hotel?
Nearby attractions include HKIA No.1 Passenger Terminal Building Shopping Area (0.5 miles), Goods of Desire - Hong Kong International Airport 1 (0.6 miles), and Tea WG Boutique at Hong Kong International Airport (0.6 miles).
What are some of the property amenities at Regala Skycity Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Regala Skycity Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Regala Skycity Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Regala Skycity Hotel?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Regala Skycity Hotel?
Conveniently located restaurants include Crystal Jade La Mian Xiao Long Bao (AP), Ho Hung Kee (Hong Kong International Airport), and SkyCity Bistro.
Are there opportunities to exercise at Regala Skycity Hotel?
Yes, guests have access to a fitness center and an outdoor pool during their stay.
Does Regala Skycity Hotel have an airport shuttle?
Yes, Regala Skycity Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Regala Skycity Hotel have airport transportation?
Yes, Regala Skycity Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Regala Skycity Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Regala Skycity Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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