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Welcome to Best Western Hotel Causeway Bay, your Hong Kong “home away from home.” Best Western Hotel Causeway Bay aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
While staying at Best Western Hotel Causeway Bay, visitors can check out Hong Kong Skyline (1.3 mi) and Tsim Sha Tsui Promenade (1.3 mi), some of Hong Kong's top attractions.
Best Western Hotel Causeway Bay is a quiet hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a 24 hour front desk, a concierge, and baggage storage. Plus, guests can enjoy a fitness center and an on-site restaurant, which have made this a popular choice among travelers visiting Hong Kong.
When you’re feeling hungry, be sure to check out Tim Ho Wan, the Dim-Sum Specialists, Mott 32, and Ho Lee Fook, which are some Chinese restaurants that are popular with locals and out-of-towners alike.
Should time allow, Causeway Bay, Hong Kong Park, and Wan Chai are some popular attractions that are within walking distance.
Best Western Hotel Causeway Bay puts the best of Hong Kong at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, Chinese
Location
Cheung Woo Lane, Canal Road West, Causeway Bay 38 Bowrington Road, Hong Kong 352112 China
Name/address in local language
Best Western Hotel Causeway Bay
2.8 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
I picked this hotel for the 7-day quarantine because it's near my home. Location wise, there's good & bad, few steps away Times Square and it's right in the wet market area.
First and most negative part here is the wifi, very bad connection. When I checked with the reception, it says it's like that because too many are using it at same time and above all the wifi is only good for simple message not to certain websites! I was stunned! I am confined here for quarantine purpose and will need to work remotely so how am I going to do it! They offered to help me to buy a data card : < so no choice I have to buy one!
Secondly, the food provided is so bad! Lucky that the quarantine period is now shortened to 7 days, if I need to be here for 14 days, extremely nightmares! Ended up my family do send me some food when they are available so my this 7-day quarantine time won't be too worse and the hotel staff did pass the home food to me relatively quickly! Some pictures of the hotel food attached... if you can notice same veggies for few days and I remember sometime the meat tastes sour... very badly cooked!
Lastly, I cannot understand why a hotel room for quarantine purpose means certain supplies are not possible. In the room, only plastic mugs are provided and I wish to have it in glass (as I am sure it is more hygiene and easier to clean well then to plastic). According to the Housekeep: due to the reason of quarantine, glass would not be provided. Oh, new to know that! I have also requested for medium-sized towel to Housekeeping and the same answer. It's difficult for me to understand the reason.
Anyway, these 7 days are coming to the end. Good luck to all who will be staying in this hotel.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room is small like most HK hotels. My friend and I moved our twin beds to make abit more walking space. We put our suitcases on the window ledge, but she had to open up her other suitcase on her bed. The room is dimly lit, but it is the same throughout the hotel with the lighting in the hotel with gold decor. Our first impression was that the hotel felt shady like a love hotel(but is not), but it kinda grows on you. The bathroom is small, the shower section is narrow so we had to stand sideways. The shower pressure was really good and strong though. The sink was outside the bedroom with a mirror. It would be good to have a full length mirror in the room, at least it would help make the room seem bigger. But still hard to see when the room is dimly lit and the bathroom mirror is tinted. They only gave 2 hangers. We requested an extra pillow each as their pillow is thin and soft and does not provide neck support. Mattress is firm. We asked for an iron and they sent it to the room right away.
It is about a ten min walk away to causeway bay MTR station. However, I found buses more convenient to cross over to Kowloon, especially since the bus stop was just a minute from the hotel entrance and i would reach kowloon in 15-20 mins.( it is direct without having to transfer trains). Stayed on the 33rd floor and had a nice view. It is quiet but can sometimes hear other guests talking loudly while waiting for the elevator as its just outside our door.
Verdict- its a decent stay with clean rooms but small. I felt had more space to move around when my friend left a day earlier. Service staff is excellent, friendly and quick to respond. Come with no expectations. A decent hotel if it's just a place to sleep and shower.
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Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room is small like most HK hotels. My friend and I moved our twin beds to make abit more walking space. We put our suitcases on the window ledge, but she had to open up her other suitcase on her bed. The room is dimly lit, but it is the same throughout the hotel with the lighting in the hotel with gold decor. Our first impression was that the hotel felt shady like a love hotel(but is not), but it kinda grows on you. The bathroom is small, the shower section is narrow so we had to stand sideways. The shower pressure was really good and strong though. The sink was outside the bedroom with a mirror. It would be good to have a full length mirror in the room, at least it would help make the room seem bigger. But still hard to see when the room is dimly lit and the bathroom mirror is tinted. They only gave 2 hangers. We requested an extra pillow each as their pillow is thin and soft and does not provide neck support. Mattress is firm. We asked for an iron and they sent it to the room right away.
It is about a ten min walk away to causeway bay MTR station. However, I found buses more convenient to cross over to Kowloon, especially since the bus stop was just a minute from the hotel entrance and i would reach kowloon in 15-20 mins.( it is direct without having to transfer trains). Stayed on the 33rd floor and had a nice view. It is quiet but can sometimes hear other guests talking loudly while waiting for the elevator as its just outside our door.
Verdict- its a decent stay with clean rooms but small. I felt had more space to move around when my friend left a day earlier. Service staff is excellent, friendly and quick to respond. Come with no expectations. A decent hotel if it's just a place to sleep and shower.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip:There are about five 7-11s within walking distance in all directions.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I regret booking this hotel. The room I stayed in was shockingly small, barely larger than a shoebox, and it was in desperate need of refurbishment—worn-out furniture and a generally unkempt appearance. For the price, I expected at least a decent level of comfort, but this fell far short.
Service was appalling. They strictly limited each room to just *two bath towels*, and no additional towels were provided despite repeated requests. It felt needlessly stingy and inconvenient.
To top it all off, I requested a late check-out in advance, which was supposedly approved. Yet, I was locked out of my room after the standard check-out time and told it was no longer valid. This was both frustrating and unprofessional.
I would strongly advise against staying here unless they significantly improve their facilities and service standards.
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Date of stay: March 2025Trip type: Traveled with family
Room Tip:Notlocated on a nice street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room is only 6 qm including Shower. Do not EXPECT to open your luggage in the room. If you want to go to Toilet, please tell your Partner to go Outside, because toilet is next to the bed around 2 inches Distance I book the room with Whirlpool, will you use the Pool when you see the Pool Ring of is black? No cancellation. Cancellation is fully charge. Well I will not suggest anyone to live in this Hotel. Pay 10 Buchs more and you can enjoy your holiday
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Date of stay: March 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Do not book here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In terms of price, this was the most competitive compared to the other hotels that we checked in the area. Like most hotels in HK, our room was very small so a maximum of 2 persons would be recommended to stay in the room. We stayed in a room located in one of the higher floors so the view is awesome, especially at night. Wi-fi was very fast as well, which was definitely appreciated. Surprisingly, the number of outlets in our room was abundant, though it would have helped if there were outlets on both sides of the bed. The staff was also helpful as they acted fast in regards to our room requests and even assisted with a concern that was not related to our booking. Unfortunately, they didn't have a queen size bed during our stay so they enjoined two twin beds together. While the bed was comfortable, we wished that they could provide us with at least two more pillows. Location-wise, we needed to walk a while before we could reach the nearest mall and train station but at least there were multiple food stores and convenience stores nearby. Overall, we were satisfied with our stay but we're open to looking alternative hotel options when we visit HK next time.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Don't try to fit 3 or persons in rooms intended for 2 persons only.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Guys, this is tough. Let's start with the fact that upon check-in it was noted that payment would be in cash, but these cunning guys tried to write off another $100 from the card in addition to cash, which will be returned back within a month, and this is not a deposit, but it’s unclear what. Anyway. Cleaning was terrible, wiping off the dust - ha ha, getting new shower gels - haaaaa, cleaning consisted of making the bed and changing the towels. A couple of times we forgot to put water and coffee supplies in the room, but guys, these are flowers. One day after cleaning we were called to the reception. My husband spilled some wine on the sheet. Aaaand they said that this was damage to the hotel, although it helped everyone knows that the wine washes off easily and there are worse things on the sheets in the hotel. They wrote to us that we had ruined (stained with wine) the pillows and some other 5 items. Moreover, the mattress was clean, I understand if we had soiled the mattress and they needed to do dry cleaning, but we sunbathed the sheets... so these guys demanded 1000 HKD from us for this, and right now. We wanted to resolve the conflict peacefully and offered to take the sheet ourselves to the laundry and buy a new one, or to have them write out an invoice for us, but the manager at the reception demanded money right now. Moreover, we had one more day left and the employee threatened that if we did not pay, he would evict you. It’s fun in general, and yes, the Wi-Fi here is a nightmare, it doesn’t load anything... the people who work here are boorish about the service, they haven’t even heard of it, although it seems like a 4-star American hotel chain and the price is not cheap. Just awful
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is squalid, tiny shack is not habitable for human beings for staying in for a quarantine. I would feel sorry for an animal that had to go through this treatment.
The room is tiny and poorly furnished. If you are over 6 feet as I am the beds are too small and rock hard. There is no desk or chair so you are forced to spend all your time either stood up and on the aforementioned horribly uncomfortable bed. The bathroom is the smallest I've ever been in. They do have a fridge that didn't work. You are told to use an in room phone to call down if you're in need of anything, my phone in my room was also broken of course. Over and above all that the rooms are extremely dirty, I got bed bugs from sleeping only 3 nights there and requesting to change my sheets each day. I asked to be upgraded, happy to pay to do so etc but I was told all the rooms in the hotel are the same miniscule size.
The service left a lot to be desired. When I could get a hold of the folks at reception, which was rarely, they would act on tasks around an hour or so after I asked. It led me to believe they have extremely limited staff working there full time. They do allow you to order external food so you don't have to eat the prison gruel on offer day to day by the hotel staff but given it took on average over an hour to get delivered to you, don't expect any hot meals.
In conclusion, if you are on a budget and forced to stay here I can understand otherwise avoid at all costs. I am surprised there hasn't been some major episode in this place given the condition it is in and the way it is run. As stated in my title - stay away from here.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:There are no good rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room is completely unsuitable for a 21 day quarantine period. It is very small and the double bed literally fills the room. There is no desk or comfy chair so one is obliged to stay on or in the bed all day. There is no wardrobe or drawers to unpack. The food is truly awful, meaning that the only advantage of staying is that one loses weight. The TV is limited almost exclusively to Chinese channels and the WiFi is 'irregular' at best. The only thing that is decent is the shower. Quite frankly, Pennys Bay was prefereable! Can't wait to get out. Carrie Lam really should be obliged to stay here for a few nights so that she realises what her policy means in practice.
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Date of stay: January 2022
Value
Location
Service
Room Tip:If there really is no option but to stay in this pit, choose a high floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Been a tough old year for me. The tart I met in Manila, before this hoax virus was forced upon us, has pilfered my pension pot. Whilst sorting out her papers to come and join me in Blighty, the hoax virus hit. Given the uncertainty of the situation, she had asked me to wire several thousand of pounds to her for upkeep via Western Union. It appears she’s ran off with one of the midget boxers and left me potless.
In a desperate attempt to find her and my cash, I flew to HK mid-pandemic to get closer to Manila. As per HK Government restrictions, I had to self isolate and upon a review, the dirt cheap Best Western seemed a good option. To my delight I was upgraded to one of the hotel’s exclusive ‘Sky Villas’ and had a tremendous two weeks in isolation.
In truth, self isolation is second nature to a man like me. Special Forces trained (although never actually in the SAS/SBS), I would frequently organise solo survival weekends in some of the wildest nature the UK has to offer, including the Chilterns and Mendips. Water off a ducks back. I also spent 4 years in HMP Wakefield.
The room itself is fairly small, with cramped double bed and basic shower facilities. The hotel itself looked extremely old fashion in decor but it was a ghost town by all accounts. What sets the room apart is the access to private jacuzzi and patio area. Absolute opulence which is something I thrived in. The weather was sweltering and on average I would spend 10-12 hours per day within the jacuzzi. Food and lagers would be ordered and left outside the room by the helpful staff. Please note the in room mini fridge can hold two small cans at most and barely keeps them cold. I also asked for shampoo, bath bombs, dettol and jonnies to be sent us over the fortnight.
Naturally boredom set in and by day 4 I was adamant I wanted to get a brass up with me for the day. I knew I was Rona free. I got on the old dating apps and found a lovely brass who worked in the Wan Chai district. We concocted a plan for her to dress as a deliveroo driver and come up to my room. Worked an absolute charm and she stayed with me undetected for 8 nights. It’s was blessed relief although we did have blazing rows which caused suspicion from staff. Given the staffs inability to enter the Sky Villa and breach restrictions, I simply blamed the noise on a movie I was watching. When they asked who owned the woman’s clothing drying on the patio area, I simply said I was a cross dresser.
Make sure you book this very interesting and unique room. Check the photo I have attached to get an idea of how amazing the view is. Even for one night, this is a must go.
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Date of stay: August 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are certainly buses that goes around the town. You can be more specific regard the destination when arrive at hotel. Our professional concierge team can offer assistance at your convenience
There are more places to choose from in the Hong Kong area.
PRICE RANGE
$55 - $85 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongCanal Road / Hong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
258
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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