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Citadines Mercer Hong Kong

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Citadines Mercer Hong Kong
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504 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Paris, France
Reviewed July 26, 2014

I've just spent a weekend + a couple of working days in the city. I usually prefer Kowloon to the Island but for some reason I decided to change location and the size of the hotel. All in all The Mercer has been a good surprise, making me feel like I was at home. Good tiny place for breakfast, I...

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Thank ninocomba
Louis T, General Manager at Citadines Mercer Hong Kong, responded to this review

We are glad that you had an enjoyable stay. Thank you for sharing your experience and we look forward to welcoming you again.

Las Vegas
Reviewed July 26, 2014 via mobile

Ideal hotel for business travelers, room very modern and clean, mini bar loads with drink all included, espresso machine, free wifi, what else you need? Hotel located right in the center, walking distance to train station and to central area. Highly recommended, will be back again.

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1Thank Dan123LV
Louis T, General Manager at Citadines Mercer Hong Kong, responded to this review

We are glad that you had an enjoyable stay. Thank you for sharing your experience and we look forward to welcoming you again.

Reviewed July 22, 2014 via mobile

We stayed here for 3 nights. Room is not that big but enough for 3 persons. Well equipped and organized. Extra bed was also comfortable as already installed. Furthermore, they clean it up very nicely. Every time we come back to the hotel and open the door, it feels great to be cleaned. Free minibar is pretty enough to enjoy...

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1Thank Shawnart
Louis T, General Manager at Citadines Mercer Hong Kong, responded to this review

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope to see you again in not too distant future.

Reviewed July 20, 2014

After paying close to £650 for 5 nights stay we first arrived at the hotel with great expectations. But we soon realise that the reality didn't match these. The photos of the size of the rooms are misleading and they are in fact a lot smaller than what the pictures portray. We were lead to believe that the balcony shown...

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1Thank BDavis7
Louis T, General Manager at Citadines Mercer Hong Kong, responded to this review

While we constantly strive to maintain the highest customer satisfaction standards, regrettably, on this occasion, we have fallen short of our key objective. Please rest assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your staying experience in the near future.

Hong Kong, China
Reviewed July 18, 2014

Very well located. Easy to go everywhere. Surrounded with all you need: restaurants, bars, supermarkets, MTR, etc... The rooms, say, the little apartments are clean and almost fully equipped... difficult to cook in house. There is only a microwave and there is also no kitchen ware. The breakfast is well served by the sympathy of the ladies but the buffet...

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Helpful?
Thank ZeZuKa
Louis T, General Manager at Citadines Mercer Hong Kong, responded to this review

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. Appreciate for your support and we hope to see you again in not too distant future.

Melbourne, Australia
Reviewed June 22, 2014

Very good accommodation at a price that is generally below the typical price point for decent hotels in Hong Kong. Very good location in the Central district near to the ferry, Victoria peak and a number of great bars and restaurants, particularly around SoHo. The staff were also very helpful and probably the most friendly people I encountered in Hong...

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3Thank Daniel T
Loxwood, United Kingdom
Reviewed June 4, 2014

By Hong King standards this is an excellent value hotel. Well appointed and reasonably sized rooms and a very comfortably bed. The bathroom in my room was also well appointed, all be it that you need to drop some blinds to ensure privacy between the bedroom and bathroom. Breakfast was very reasonable and as a complementary option pretty generous. Service...

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5Thank Chris H
Perth
Reviewed May 12, 2014

If you don't have enough money to stay at a five star hotel in HongKong, the Mercer is a great alternative. It is more of a business hotel, so the vibe does not speak: holiday. Location is great, breakfast is so lala, rooms are small (aren't they all in HK though?), the pool is beyond belief - a must see,...

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1Thank OliviaSofia
Johor Bahru, Malaysia
Reviewed May 10, 2014

I usually stay at the Ovolo 286 Queens Road but for a change decided to try one of the several other 'boutique' hotels in Sheung Wan. Overall it was a good stay. How does it compare with the Ovolo? Some things both hotels do equally well/score equally highly: good location (Mercer is slightly closer to Central but not by much);...

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8Thank TheRainIn
London, United Kingdom
Reviewed May 9, 2014

I stayed here for 4 nights and got upgraded to a suite. This was a lovely room and very comfortable with lovely views of the city. It is very close to the MTR and only 10 minutes walk to the main shopping area and Central Station. The staff were very helpful and the breakfast was very nice and varied. I...

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Thank sinkerz
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Staying in Sheung Wan

Neighborhood Profile
Sheung Wan
Unlike most of Hong Kong’s other popular districts, Sheung Wan welcomes wanderers with an easy-going, relaxed atmosphere. Art galleries are plentiful and boutique cafés are tucked away in every side street in the sub district known as “PoHo.” Browse through the vintage clothing and handmade leather goods stores – it’s no surprise fashionistas flock to this area. History enthusiasts will be rewarded with sites of beautiful architecture, reflecting Sheung Wan’s past as one of the earliest settlements by British forces. As night falls, the entertainment scene reveals itself to be just as laid back with its private kitchens, speakeasies and underground bars dotted throughout the area. When in Sheung Wan, everyday feels like the weekend.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining locations. ... more   less 

Additional Information about Citadines Mercer Hong Kong

Address: No.29 Jervois Street, Sheung Wan, Hong Kong, China
Location: China > Hong Kong > Sheung Wan
Price Range: $148 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Mercer Hong Kong 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong
Hotel Style:
#49 Business Hotel in Hong Kong
#56 Romantic Hotel in Hong Kong
#83 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Citadines Mercer Hong Kong staff and other travelers.
14 questions
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Tokyo, Japan

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher the better”
 of 5 bubbles hugem_13, 1 week ago | Read review
“Room comes with HANDY mobile device where you can easily unplug it from the charging station and bring it out whilst you sight see. It comes with free local calls and even international calls to certain countries and data to surf for travel recommendations. Really great for travellers !”
 of 5 bubbles sapphire77, Jan 11, 2017 | Read review
“Good Location, Good Service”
 of 5 bubbles rrs425, Dec 5, 2016 | Read review
“Kitchenette was not fully equipped. There was a microwave oven and some crockery and cutlery but not enough for 2 settings. A big doona was a bit too much for the weather. Air conditioner had to be turned on all the time and it's too noisy.”
 of 5 bubbles suem4321HK, Nov 30, 2016 | Read review
“High floor, Bed was GREAT !”
 of 5 bubbles beorganic1, Nov 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question