We need a short stay before we leave Hong Kong and we choose here because on its famous gay friendly environment and staff. That’s true though. Unfortunately, the staff’s attitude upset me a lot. Maybe we look not able to understand local language. I heard a few times from the staff talk about our race, our sexual orientation whenever we passed by. We understood that chit chat on guest is normal but if comments with raciss and bias, at least should keep the voice low…as some of the guests understood Your language. Sorry, my personal feeling might not apply to others especially you might not understand. But it offenses me… very much Thank you
Had an executive suite, good value for money (great prices in HK at the moment, for obvious reasons). Large space, apartment style. So had a separate bedroom area and lounge/kitchenette. Work for me, 2x bottle of water per day, Nespresso machine, fridge and microwave. Breakfast meant to be included, but they no longer do here. That could be annoying for some people. Location is good for CBD and loads of bars, restaurants etc around here.. Recommend as a tourist hotel as well as its in Central and you get everywhere reasonably quickly from here
We stayed at the Mercer for our 25th wedding anniversary for a week in November. The hotel is in a fantastic location, walking distance to trendy bars and restaurants, trains, trams and buses! Also only a 15 minute walk to the ferry. The hotel room is quite large and was very clean with very comfortable bed! Also a separate living area to the bedroom which was great! Although breakfast was supposed to be included they are not doing breakfasts anymore but the hotel paid for our breakfasts each day at a cafe around the corner which was also really lovely! The staff were also very helpful and very friendly! We loved our stay here and would definitely recommend!
This hotel was in an ideal location for us. We walked every where.....temples, museums,peak tram and the ferry to Kowloon. The staff were extremely friendly and helpful with information on where to go and what to see. The room was a good size, very clean and comfortable. Breakfast was also included.
We spent 6 night the location is great the View from our room in the 30 floor was incredible a lot of restaurant bar around a very particular thanks to Mark Sum at the réception always good advice very professional and kind to help us with every things Thank you mark you make our trip to Hong Kong so much easyer The breakfast needs to be upgraded Great hôtel in a great aera
I stayed downtown at this very nice hotel, friendly competent helpful staff, within 5-15 minute walking distance of many amenities, shopping, restaurants, business meetings, or a 30 minute Uber or taxi ride to other parts of Hong Kong. Great breakfast and small but adequate gym, comfortable room (suite) and bathroom.
Nice place to stay in the center of HK, close to transportation and place to visit. Breakfast was better than expected , continental and local food The front desk was excelent to guide us in this city
Hotel located in the middle of everything with lots of restaurants and shops around. Rooms are spacious and convenient, you have everything you need inside, including free tea, coffee and soft drinks. Staff is friendly and helpful.
Fab hotel, right in the action in Soho which is slap bang central. Clean, tidy and just the ticket. Would definitely recommend it. Great staff, great team. Hong Kong is a wonderful place and the hotel rocks. Give it a try
We only had one night and had booked a studio. We were surprised that we got upgraded to a one bedroom on a high floor. The views are amazing. The room is spacious enough and fitted out very well. Only 2 rooms per floor so little chance of noisy neighbours. It is in a good area and easily walkable to many areas - Soho, Lan Kwai Fong Breakfast is simple but suitable for most people