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No.29 Jervois Street, Sheung Wan, Hong Kong China
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (343)
360
Panoramas (6)
Room & Suite (306)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#98 of 802 in Hong Kong
Location
4.5
Cleanliness
4.4
Service
4.3
Value
4.2
The Mercer Central is conveniently located within a transport hub that connects the Hong Kong-Macau Ferry Terminal, Airport Express Hong Kong Station and Sheung Wan MTR Station, providing you with the perfect starting point for a visit to any nature. Located in Sheung Wan, experience a touch of East and West in the neighbourhood’s labyrinth of food and retail shops, both traditional and new. A short stroll away is the financial district of Central, connecting you to prime CBD offices such as The Center, IFC and Exchange Square. When the sun sets, head over to Lan Kwai Fong and SOHO just steps away to experience Hong Kong nightlife.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Complimentary Instant Coffee
Taxi service
Baggage storage
Concierge
24-hour check-in
Wifi
Complimentary tea
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Chinese, Thai

Location

Full view
100Great for walkers
Grade: 100 out of 100
719Restaurantswithin 0.3 miles
87Attractionswithin 0.3 miles
665Reviews20Q+A100Room tips
Traveler rating
  • 298
  • 273
  • 69
  • 15
  • 10
Time of year
Traveler type
Language
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Most Recent
Patrick S wrote a review Jul 2021
1 contribution
We need a short stay before we leave Hong Kong and we choose here because on its famous gay friendly environment and staff. That’s true though. Unfortunately, the staff’s attitude upset me a lot. Maybe we look not able to understand local language. I heard a few times from the staff talk about our race, our sexual orientation whenever we passed by. We understood that chit chat on guest is normal but if comments with raciss and bias, at least should keep the voice low…as some of the guests understood Your language. Sorry, my personal feeling might not apply to others especially you might not understand. But it offenses me… very much Thank you
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Date of stay: June 2021Trip type: Traveled
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Enjoy_Beach_Life wrote a review Feb 2020
Bedfordshire406 contributions112 helpful votes
Had an executive suite, good value for money (great prices in HK at the moment, for obvious reasons). Large space, apartment style. So had a separate bedroom area and lounge/kitchenette. Work for me, 2x bottle of water per day, Nespresso machine, fridge and microwave. Breakfast meant to be included, but they no longer do here. That could be annoying for some people. Location is good for CBD and loads of bars, restaurants etc around here.. Recommend as a tourist hotel as well as its in Central and you get everywhere reasonably quickly from here
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled
2 Helpful votes
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Elise M wrote a review Nov 2019
2 contributions2 helpful votes
We stayed at the Mercer for our 25th wedding anniversary for a week in November. The hotel is in a fantastic location, walking distance to trendy bars and restaurants, trains, trams and buses! Also only a 15 minute walk to the ferry. The hotel room is quite large and was very clean with very comfortable bed! Also a separate living area to the bedroom which was great! Although breakfast was supposed to be included they are not doing breakfasts anymore but the hotel paid for our breakfasts each day at a cafe around the corner which was also really lovely! The staff were also very helpful and very friendly! We loved our stay here and would definitely recommend!
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Date of stay: November 2019Trip type: Traveled
2 Helpful votes
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Lynda S wrote a review Nov 2019
Toronto114 contributions86 helpful votes
This hotel was in an ideal location for us. We walked every where.....temples, museums,peak tram and the ferry to Kowloon. The staff were extremely friendly and helpful with information on where to go and what to see. The room was a good size, very clean and comfortable. Breakfast was also included.
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Date of stay: October 2019
2 Helpful votes
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Xavrs wrote a review Nov 2019
Montigny-le-Bretonneux, France462 contributions76 helpful votes
+1
We spent 6 night the location is great the View from our room in the 30 floor was incredible a lot of restaurant bar around a very particular thanks to Mark Sum at the réception always good advice very professional and kind to help us with every things Thank you mark you make our trip to Hong Kong so much easyer The breakfast needs to be upgraded Great hôtel in a great aera
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Date of stay: November 2019Trip type: Traveled
2 Helpful votes
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michaelnj285 wrote a review Oct 2019
Flemington, New Jersey5 contributions9 helpful votes
I stayed downtown at this very nice hotel, friendly competent helpful staff, within 5-15 minute walking distance of many amenities, shopping, restaurants, business meetings, or a 30 minute Uber or taxi ride to other parts of Hong Kong. Great breakfast and small but adequate gym, comfortable room (suite) and bathroom.
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Review collected in partnership with this hotel
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
2 Helpful votes
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Response from Louis T, General Manager at The Mercer Hong Kong
Responded Oct 9, 2019
Thank you for your feedback which will be shared with the team. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.
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Jean-Marie P wrote a review Oct 2019
NANTES, France2 contributions7 helpful votes
Nice place to stay in the center of HK, close to transportation and place to visit. Breakfast was better than expected , continental and local food The front desk was excelent to guide us in this city
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Review collected in partnership with this hotel
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
2 Helpful votes
Helpful
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Response from Louis T, General Manager at The Mercer Hong Kong
Responded Oct 9, 2019
Thank you for taking the time to write us this lovely review. It’s great to have you stay with us. We look forward to welcoming you again the next time you’re in town.
Read more
777luba wrote a review Oct 2019
Miami, Florida1 contribution2 helpful votes
Hotel located in the middle of everything with lots of restaurants and shops around. Rooms are spacious and convenient, you have everything you need inside, including free tea, coffee and soft drinks. Staff is friendly and helpful.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled
2 Helpful votes
Helpful
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Response from Louis T, General Manager at The Mercer Hong Kong
Responded Oct 9, 2019
Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.
Read more
PercyBlakeney63 wrote a review Sep 2019
London, United Kingdom161 contributions82 helpful votes
Fab hotel, right in the action in Soho which is slap bang central. Clean, tidy and just the ticket. Would definitely recommend it. Great staff, great team. Hong Kong is a wonderful place and the hotel rocks. Give it a try
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Date of stay: September 2019Trip type: Traveled
2 Helpful votes
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Response from Louis T, General Manager at The Mercer Hong Kong
Responded Sep 27, 2019
Thank you for taking the time to write us this lovely review. It’s great to have you stay with us. We look forward to welcoming you again the next time you’re in town.
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John M wrote a review Sep 2019
Cairns, Australia29 contributions50 helpful votes
We only had one night and had booked a studio. We were surprised that we got upgraded to a one bedroom on a high floor. The views are amazing. The room is spacious enough and fitted out very well. Only 2 rooms per floor so little chance of noisy neighbours. It is in a good area and easily walkable to many areas - Soho, Lan Kwai Fong Breakfast is simple but suitable for most people
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
Room Tip: One bedroom options on a high floor are very good
See more room tips
2 Helpful votes
Helpful
Share
Response from Louis T, General Manager at The Mercer Hong Kong
Responded Sep 27, 2019
Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.
Read more
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PRICE RANGE
$90 - $244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mercer hotel hong kong
FORMERLY KNOWN AS
Citadines Mercer Hong Kong
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Sheung Wan
NUMBER OF ROOMS
55
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Frequently Asked Questions about The Mercer Hong Kong
Which popular attractions are close to The Mercer Hong Kong?
Nearby attractions include Tai Kwun - Centre for Heritage and Arts (0.3 miles), Soho (0.2 miles), and PMQ (0.1 miles).
What are some of the property amenities at The Mercer Hong Kong?
Some of the more popular amenities offered include free wifi, a fitness center, and dry cleaning.
Which room amenities are available at The Mercer Hong Kong?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Mercer Hong Kong?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at The Mercer Hong Kong?
Yes, street parking is available to guests.
What are some restaurants close to The Mercer Hong Kong?
Conveniently located restaurants include Chullschick, Te Quiero Mucho, and Wingman.
Are there opportunities to exercise at The Mercer Hong Kong?
Yes, guests have access to a fitness center during their stay.
Is The Mercer Hong Kong located near the city center?
Yes, it is 0.4 miles away from the center of Hong Kong.
Are any cleaning services offered at The Mercer Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Mercer Hong Kong?
The staff speaks multiple languages, including English, Chinese, and Thai.
Are there any historical sites close to The Mercer Hong Kong?
Many travelers enjoy visiting Tai Kwun - Centre for Heritage and Arts (0.3 miles), Sik Sik Yuen Wong Tai Sin Temple (4.8 miles), and PMQ (0.1 miles).