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Citadines Mercer Hong Kong

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Traveler (252)
Room & Suite (257)
Pool & Beach (20)
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Overview
  • Excellent45%
  • Very good42%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“sheung wan”(36 reviews)
“free mini bar”(33 reviews)
“boutique hotel”(32 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
4 Star Hotel
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (591)
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523 results
Traveler rating
238
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54
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7
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LanguageEnglish
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238
212
54
12
7
Show reviews that mention
All reviewssheung wanfree mini barboutique hotelbedroom apartmentliving areaqueens roadwalking distancenespresso machinebusiness tripsmall kitchenhandy phonedim sumfree breakfastlocation is greatby hk standardswould stay here againminute walk
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1 - 5 of 523 reviews
Reviewed 1 week ago via mobile

Great hotel with such a friendly staff. Close to Central and all the action. You can walk to Star Ferry, Macau Ferry and Mid-Level. Very short walk to MRT. Good restaurants a few steps away. Nice rooms with coffee maker, microwave and beautiful bathroom. Even...More

Thank David M
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 1 week ago

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 1 week ago via mobile

The check in was quick and easy. Breakfast is just average. If you go late(within the breakfast hours), everything is almost over. Kitchenette is not fully equipped. A kitchenette should at-least have a knife, fork and some bowls which were missing. On my request, they...More

Thank Kiran_THS
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 1 week ago

Thank you for taking the time to write this review. We welcome feedback such as yours as they indicate the area where we can further improve. I have reminded our Housekeeping department to be more meticulous in their work while cleaning the room to prevent...More

Reviewed 3 weeks ago

Outstanding big modern room apartment, big bathtub. Big plasma, The staff extraordinary, help us to upgrade room. Very close to a small Dumpling restaurant, but OMG extraordinary food Location location! Close to MTR. Strong recommended!

Thank fernanda708
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 weeks ago

Thank you for your feedback which will be shared with the team. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.

Reviewed 4 weeks ago

Stylish accommodation and great location, only a short walk from Shueng Wan MTR Station, Macau Ferry Terminal as well as many local restaurants. Rooms a very spacious by Hong Kong standard. They come with free minibar items, free internet. A mobile phone with wifi that...More

Thank Benoit_Singapore
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 4 weeks ago

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 4 weeks ago

Close to MTR and Tram. Very clean. The staff are very helpful, sufficient and suuuuper nice! However, the view from my window is not nice, maybe the higher floors have better view. Overall, I love my stay in Citadines Mercer HK.

Review collected in partnership with this hotel
Thank Olivia04030
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 4 weeks ago

Thank you for your feedback which will be shared with the team. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$164 - $323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Business Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#79 Luxury Hotel in Hong Kong
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
$164 - $323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Business Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#79 Luxury Hotel in Hong Kong
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveler (252)
Room & Suite (257)
Pool & Beach (20)
Dining (13)
Amenities (38)
Nearby
Sheung Wan
Unlike most of Hong Kong’s other popular districts,
Sheung Wan welcomes wanderers with an easy-going,
relaxed atmosphere. Art galleries are plentiful and
boutique cafés are tucked away in every side street in
the sub district known as “PoHo.” Browse through the
vintage clothing and handmade leather goods stores –
it’s no surprise fashionistas flock to this area.
History enthusiasts will be rewarded with sites of
...More
Questions & Answers
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Omit2000
May 14, 2018|
AnswerShow all 4 answers
Response from travelwezel | Reviewed this property |
There is a very nice pool in the hotel, but I don't know the opening hours. I don't swim. Perhaps you can send an email to the hotel?
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Charlotteh1977
August 31, 2017|
AnswerShow all 5 answers
Response from Antonio R | Reviewed this property |
Take the Airport Express train from the Airport to the Hong Kong station. Then walk a bit to Central station and take the Island line (blue line) towards Kennedy Town. Get off in Sheung Wan station (just 1 stop), exit A2... More
1
Vote
Room Tips
"Bigger executive rooms"
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"Good location for the MTR. Food places everywhere."
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"Would be nice if there are slippers in the room."
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"Making sure that the apartment is equipped for eating is necessary."
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