Thank you very much for being served by your greatest staff - ms. Yoko Leung. She really went out of her way to make me feel so welcome and unforgettable during my stay in Hotel Icon. I will definitely return to Hotel Icon because of her. Besides, the hotel facilities and rooms seem started aging, I thought hotel management should start to refurbish part by part.
Excellent stay. Stayed at the Hotel Icon overnight to celebrate a special birthday. To say it was outstanding would be an understatement. The hotel’s decor is has an understated elegance. It’s full of quirky art pieces that are very interesting. We particularly like the big paintings of Hong Kong street scenes. The service was consistently above par. All the staff were polite, charming, attentive, and happy. We walked in our room to find special birthday treats and personal notes from the GM (Richard Hatter) and the service team. Such a lovely surprise. Would highly recommend a stay in this hotel.
Fantastic. We really enjoy the happy moment with the remarkable service, especially the surprise of delivering the special birthday cake for celebration. Also, we enjoy the dinner buffet very much. Thank you very much.”
We checked in around 2pm and booked for our swimming session around 5ish. Since it’s raining, we just stayed In our room enjoying the city view of HungHom before swimming. The room is quite nice with a stunning city view of HungHom. We even spent some time just looking at the traffic of the cross Harbour tunnel entrance and it’s fun. We later found that there is a common room with video games, board games and even pool table next to the pool where we should have come earlier to play before swimming. The outdoor pool is nice but unfortunately it was pouring on the day we checked in and the water was sooo freezing cold. As our purpose of having staycation is to enjoy the pool, it’s indeed quite disappointing. We had dinner at Green and their special set menu with free flow wine for Wednesday and Thursday are recommended. Food there were surprisingly good in general, except for the iconic beef burger and the tenderloin which were a bit disappointing. Breakfast at Market was great with lots of varieties. As it’s still raining, we spent some time at the common room before check out. Fortunately, we managed to get a table for lunch at Above and Beyond after check out (still could enjoy 15% discount for in house guests). The view and food were great and highly recommended.…
Thank you all for being so attentive and welcoming. In particular, the staff at "Above and Beyond" really went above and beyond to put my mind at ease about my allergies. We had a content and relaxing stay, and we will wholeheartedly recommend Hotel Icon to all our friends and family.
The place, view, background music, food and drink, including the Champagnes are simply great!!! I would wish to bring more friends and family in the future, one of the intern has been polite and kind, shown effort in preparing the food.
My husband and I spent a night here for staycation on August 5, which was our second stay. Hotel Icon locates at TST East, makes transport convenient. As for the room, it's spacious, comfortable and clean, there's a bath tub and TV in the washroom, a Nespresso machine, and a Karuselli chair which my husband loves it very much. During our stay, we had a buffet dinner at The Market. We both love the cuisine especially Oysters and Durian confections. I would definitely come back again and recommend this hotel to others.
I stayed in Hotel Icon while attending a conference in Hong Kong. Everything was great. I should thank Yuliya in particular. I left some of my personal belonging in the hotel. I contacted Yuliya and asked if they could ship it to Denmark. They arranged delivery to Denmark and it all went pretty smooth! Thank you all!
The stay was exceptional with great recreational activities, outstanding takeout from the Market and helpful staff like Kelvin who helped me check in, Raymond from housekeeping, Yoyo from the Market, and Felix at the Service Center. All combined made me feel absolutely like home. Thanks again and will definitely come back again!
This is our first time stay for anniversary celebration and will definitely visit again. Special credit to Tim Yu and Kirby for great hospitality to make sure we have a perfect stay. Nice ambience overall .