Fantastic room, the hotel upgraded us to a suite with no extra cost,and the staff were super helpful in getting around the city and finding things to do. I would highly recommend this hotel, it is in a great location, and has a great staff.

I have been to their restaurants; the Market was gorgeous (where I have revisited a few times) - great variety of quality food in their buffets definitely worths the money. The lobby lounge was wonderful too; I had tea buffet there twice, and it was not difficult to understand why people queued up long for this. And about the Chinese... More 

My wife and a few friends stayed at the Hotel Icon a few weeks ago. I had broke my foot a week prior in Japan (it's a boring story), so I called ahead to ask if they knew where/how I could rent a wheelchair. To my surprise, they assured me they already had one I could borrow and use around... More 

I visited this hotel during the pre-opening 6 years ago and hoped to be able to stay there one day. I finally got my opportunity in September 2016! I attended a meeting at the property, staying 4 nights. I arrived around 7pm and check in was fast and easy. The suite was fantastic. Just want you want to see after... More 

This is a wonderful hotel run by the hotel management faculty of an university as a practical place for their students to learn outside the classrooms. Incredibly helpful staffs, especially Matthew Kum from Guest Care team, you can feel they perform with passions. Matthew took care of everything not only during my stay, but also all the preparation before and... More 

We really loved our stay here, which was for 8 days. Staff were all so well trained and couldn't do enough. In every department, whether in restaurants, pools, the spa, door men, telephone operators. Everyone did their part to be helpful. The Market has fantastic food! Pools is great for a bit of R & R. Spa, though small, provided... More 

Service and facilities fantastic as it was last year for us.. Club city room gave us access to the above and beyond bar 6/8 each day which is you are a wine drinker in Hong Kong saves lots of money as usually more than 20dollars a glass Free iPhone saved heaps as hot spotted it to my iPhone whilst out... More 

this is an amazing modern,clean hotel where the staff bend over backwards to help. it is just outside of the busy hustle and bustle of hong kong but within walking distance of everything and the free shuttle bus ride every 20 minutes is a big bonus. the swimming pool area is great and was one of the main reasons we... More 

I have stayed in my fair share of hotels across the world. The service here was top notch and the rooms were spot on. Hong Kong is a very efficient transportation city and right away I was able to see this as there was a free shuttle transfer by the city to my hotel from Kowloon Station. The hotel is... More