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The Ritz-Carlton, Hong Kong

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International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (7204)
Room & Suite (2351)
Dining (1017)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Hong Kong
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The 5-star Hong Kong hotel's 312 guestrooms all offer spectacular city and harbour views. The hotel offers guests an epicurean journey in the sky with its six distinctive dining venues including state-of-the-art Michelin-starred Italian restaurant Tosca di Angelo and Michelin two-starred Chinese restaurant Tin Lung Heen, as well as rooftop bar Ozone at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa Hong Kong located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center, outdoor Jacuzzi and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region.
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Room & Suite (2,351)2,351
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Evening entertainment
Babysitting
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Walking tours
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, French, Russian, Chinese and 6 more
Hotel links
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Location

Full view
99Great for walkers
Grade: 99 out of 100
56Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
5257Reviews76Q+A100Room tips
Traveler rating
  • 4,680
  • 407
  • 103
  • 35
  • 26
Time of year
Traveler type
Language
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Popular mentions
Vincent HONG wrote a review May 10
Hong Kong, China1 contribution1 helpful vote
It was a wonderful stay under the arrangement of Duty Manager, Nicole . All my favorable items had been well delivered. The team were amazing and made sure we had everything we needed. The food at the Club Lounge was delicious, the service was great, the rooms were good, and we had so many compliments about how beautiful everything was, such as the room assignment; right size of slippers; breakfast arrangement; and a cake, especially the minor request & turn down service you remember. We would like to express my thanks and appreciation for the service and care we received. Everything went absolutely perfect. Every staff with whom we came in contact was attentive and kind including Sue; Wanaka; Baileys in the lounge. Wish to see you all soon.
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Date of stay: May 2021
Rooms
Location
Service
1 Helpful vote
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Viwu wrote a review May 10
Hong Kong, China2 contributions1 helpful vote
Dear Nicole, Thank you very much for all your arrangements. All my favorable items had been well delivered. You and your team were amazing and made sure we had everything we needed. The food at the Lounge was delicious, the service was great, the rooms were good, and we had so many compliments about how beautiful everything was, such as the room assignment; right size of slippers; breakfast arrangement; and a cake, especially the minor things of two body lotions & turn down service you remember. We would like to express my thanks and appreciation for the service and care we received. Everything went absolutely perfect. You really know how to do it. Every staff with whom we came in contact was attentive and kind including Sue; Wanaka; Baileys in the lounge. In Tin Lung Heen, the choice of menu selection was excellent. Everyone raved about the food. The gentlemen (wearing a suit in glasses) who was approaching us initially and; Peter who was our host taking care of us, was outstanding. I cannot say enough and again went out of his way to make sure everyone was well taken care of. Please convey our appreciation to your team, especially you Nicole. Thank you again for such outstanding service and we wish to see you again soon.
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Date of stay: May 2021
Value
Cleanliness
Service
1 Helpful vote
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Fay L wrote a review May 10
1 contribution
We truly enjoyed both the food and view at the Lounge & Bar. It’s a perfect place to do any celebrations with your love ones. Thank you for the professional services from the team - Alex, Ian and Edward. We will be back for sure.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded 2 days ago
Dear FayL68, Thank you very much for taking the time to write this wonderful review for us. I am very glad to hear that you had a lovely Mother's Day dinner at The Lounge and Bar and that you enjoyed the scrumptious food just as much as you loved the attentive service provided by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured your kind words have been shared with Alex, Ian and Edward. We look forward to welcoming you back again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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Ivan Lee wrote a review May 10
2 contributions2 helpful votes
Nice city night view with excellent staff service. Particularly impressed by egg tart and baked pastry with winter melon paste and melon seed. Kudos to Anson, Angus and Alex for their kind, caring and helpful assistance. We enjoy meal a lot.
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Date of stay: May 2021
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded 2 days ago
Dear I2753L, Thank you very much for your lovely review. I am glad to learn that you had an unforgettable Mother's Day experience at Tin Lung Heen. I am also happy to hear that you enjoyed the food, the ambience as well as the exceptional service provided by our Ladies and Gentlemen. We take pride in our top-notch service as well as our world-class culinary offerings at our F&B establishments. Rest assured your warm comments have been shared with Anson, Angus and Alex. We look forward to welcoming you back and we wish the weather will be better and you could enjoy the amazing view! Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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BuBuChan wrote a review May 9
1 contribution
+1
I have stayed in Ritz Carlton Hong Kong for one night to celebrate my friend birthday. We have enjoyed a lot for our stay and a big applause to Housekeeping Thomas Hon and Jenny Shum for decorating our room. We are surprised by the hand made birthday card and the beautiful decoration in the room. Also thank you Front desk team Kylie, Barry and Club lounge Brendo for their passionate and attentive services. The room is well appointed and clean and we have a memorable birthday stay.
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Date of stay: May 2021Trip type: Traveled with friends
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded 2 days ago
Dear BuBu322, Thank you very much for your kind review and a belated happy birthday to your friend! It is our pleasure to learn that you had a fantastic experience at our restaurant. I am glad to hear that you enjoyed the wonderful handmade birthday surprises, the ambience as well as the exceptional service provided by our Ladies and Gentlemen. We take pride in our top-notch service as well as our world-class culinary offerings at our F&B establishments. Rest assured your kind words have been shared with Thomas, Jenny, Kylie, Barry and Brendo. We look forward to welcoming you back soon for more celebrations! Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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PRICE RANGE
$395 - $511 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz carlton hong kong hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District
NUMBER OF ROOMS
312
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Frequently Asked Questions about The Ritz-Carlton, Hong Kong
Which popular attractions are close to The Ritz-Carlton, Hong Kong?
Nearby attractions include Sky100 Hong Kong Observation Deck (0.01 miles), Elements (Mall) (0.08 miles), and International Commerce Centre (0.01 miles).
What are some of the property amenities at The Ritz-Carlton, Hong Kong?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ritz-Carlton, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Hong Kong?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Hong Kong?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Hong Kong?
Conveniently located restaurants include Tosca di Angelo, Tin Lung Heen, and The Lounge & Bar.
Are there opportunities to exercise at The Ritz-Carlton, Hong Kong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton, Hong Kong have an airport shuttle?
Yes, The Ritz-Carlton, Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Hong Kong?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Japanese.