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The Ritz-Carlton, Hong Kong

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International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (8315)
Room & Suite (2428)
Dining (1078)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 09/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Hong Kong
Updated 09/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 804 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The 5-star Hong Kong hotel's 312 guestrooms all offer spectacular city and harbour views. The hotel offers guests an epicurean journey in the sky with its six distinctive dining venues including state-of-the-art Michelin-starred Italian restaurant Tosca di Angelo and Michelin two-starred Chinese restaurant Tin Lung Heen, as well as rooftop bar Ozone at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa Hong Kong located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center, outdoor Jacuzzi and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Entertainment staff
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Evening entertainment
Walking tours
Nightclub / DJ
Video game console
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, French, Russian, Chinese and 6 more
Hotel links
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Location

Full view
99Great for walkers
Grade: 99 out of 100
61Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
5773Reviews77Q+A100Room tips
Traveler rating
  • 5,180
  • 423
  • 106
  • 36
  • 28
Time of year
Traveler type
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Popular mentions
Valerie wrote a review Yesterday
Hong Kong, China9 contributions
+1
Excellent hotel we are in a sea view club level suite on 109 floor. Have a great view from our room both in the morning or at night. By using the club lounge thanks all the remarkable service of the staff. They are so friendly so professional. Also food of the four meal provided are really😋👍. Wish to have another stay shortly after.
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Date of stay: November 2021Trip type: Traveled as a couple
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carmankmc wrote a review Yesterday
Hong Kong, China137 contributions102 helpful votes
+1
Was coming back after two years. First time was in 2019 when we reserved suites with club lounge access to celebrate my mom’s birthday. Fantastic stay. This time, again with the same reason. Unfortunately I just made the reservation one day before, so we were not trying the lounge this time. Everything’s perfect even I reserve the rooms in rush. Front desk manager Tracy helped with our checkin on the day. She explained everything clearly with excellent service. Though we are no longer Titanium members this time (Platinum instead), Tracy still arranged Victoria Harbour view rooms for us with 4pm late checkout. That’s really great so we do not need to rush after lunch. Rooms of course with fantastic view. TV can connect to Youtube and my switch. Great to know that in advance so we chose not to swim this time. Here, I would like to express my appreciations to the staffs handling online chat in the app. Everytime I can receive prompt reply in two minutes, and when I dropped a message regarding the cables, since I didn’t give any reply for a while, the staff immediately called to confirm the cables I want and sent within 5 minutes. I think that’s the most efficient online chat I have experienced ever. Breakfast at 102/F was actually out of expectation. Honestly the reviews were not quite positive so we lowered our expectations before we entered. However, we all agreed that overall the food is great! Big thumbs to those croissants and waffles, and wide ranges of juices though seems they are not freshed ones. Dimsum, on the other hand, are a bit disappointed as compared with those at JW Cafe. The extraordinary dining area is another feature mentioned online. There’s a grand piano nearby our dining area, but not sure whether it is a real one, since I saw staff putting a tray of glasses on it for a few times, treating it as a table. Overall, we enjoyed the stay and we are probably coming back very soon, to celebrate me and my nephew’s birthday! Thank you very much, and would like to drop our appreciations here again, to all the staff we met, especially Tracy.
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Date of stay: November 2021Trip type: Traveled with family
1 Helpful vote
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear carmankmc, Thank you very much for your kind review. I am very glad to hear that your mother had a wonderful birthday celebration at The Ritz-Carlton, Hong Kong. Please allow me to extend a warm happy birthday to her! I am also glad that you enjoyed the attentive service provided by our Ladies and Gentlemen. Our Ladies and Gentlemen always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. Rest assured your warm comments have been shared with Tracy. We look forward to welcoming you back for your nephew’s birthday celebration. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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fabriana wrote a review Yesterday
Hong Kong, China1 contribution1 helpful vote
We stayed in Ritz Carlton for our anniversary celebration, and visited The lounge and bar for dinner. The restaurant has this amazing view overseeing the whole HK skyline and we have our table facing the window with a cozy Sofa seat. Once we sat down, our server Beeno showed us great hospitality, checking on us and our occasion. With that he gave us first recommendation on the house special drink, some infused Gin and tonic cocktails. He offered us then some advice on some signatures of the house, engaging and professional services made us feel like home. We had an amazing night, with the cozy and customised services, wonderful menu recommendations as well as the unforgettable view. Thank you Beeno!
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Date of stay: November 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear Mobile14778061779, Thank you very much for your lovely review. We are very pleased to hear that you had an amazing anniversary celebration at The Ritz-Carlton, Hong Kong. Please allow me to extend a warm congratulation to you! I am thrilled to hear that you had a great experience at The Lounge and Bar and were very pleased with the attentive service provided by our Ladies and Gentlemen. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your kind words have been shared with Beeno. We hope to have the pleasure of welcoming you back for more celebrations soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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Jonathan T wrote a review Nov 27
Nusa Dua, Indonesia1 contribution1 helpful vote
We have had a great time in The Lounge. The food is delectable and the burger is undoubtedly a must-order. The ambience is nice and the service offered by Beeno is excellent. He gave us great recommendation and we have had a great time.
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Date of stay: November 2021Trip type: Traveled with family
1 Helpful vote
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear JonathanT3329, Thank you very much for your delightful review. We are very pleased to hear that you had an amazing dining experience at The Lounge and Bar, and that our Ladies and Gentlemen extended their warmest hospitality to you. Our Ladies and Gentlemen always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. Rest assured your generous compliments have been shared with Beeno. We hope to have the pleasure of serving you again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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icarusk2016 wrote a review Nov 27
Phuket, Thailand7 contributions2 helpful votes
+1
Having great food n great view at the Michelin Restaurant Tin Lung Heen would not be surprised. The PLUS is feel like home with nice conversation with Alex and his professional service and great recommendations of the dishes. Definitely will come again!
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Date of stay: November 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear icarusk2016, Thank you very much for your generous review. I am glad that you enjoyed not only the MICHELIN-quality food at Tin Lung Heen but also the attentive service but also. Our Ladies and Gentlemen always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. Rest assured your warm comments have been shared with Alex. We hope to have the pleasure of welcoming you back again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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PRICE RANGE
$395 - $511 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz carlton hong kong hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District
NUMBER OF ROOMS
312
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Frequently Asked Questions about The Ritz-Carlton, Hong Kong
Which popular attractions are close to The Ritz-Carlton, Hong Kong?
Nearby attractions include Sky100 Hong Kong Observation Deck (0.01 miles), Elements (Mall) (0.08 miles), and International Commerce Centre (0.01 miles).
What are some of the property amenities at The Ritz-Carlton, Hong Kong?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ritz-Carlton, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Hong Kong?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Hong Kong?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Hong Kong?
Conveniently located restaurants include Tosca di Angelo, Tin Lung Heen, and The Lounge & Bar.
Are there opportunities to exercise at The Ritz-Carlton, Hong Kong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton, Hong Kong have airport transportation?
Yes, The Ritz-Carlton, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Hong Kong?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Japanese.