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No.1 Austin Road West International Commerce Center, Kowloon, Hong Kong China
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RitzCarlton.com
$369
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Traveler (9984)
Room & Suite (2780)
Dining (1280)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Hong Kong
Updated 07/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 802 hotels in Hong Kong
Location
4.6
Cleanliness
4.9
Service
4.8
Value
4.4
2022 Travelers' Choice Best of the Best
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The 5-star Hong Kong hotel's 312 guestrooms all offer spectacular city and harbour views. The hotel offers guests an epicurean journey in the sky with its six distinctive dining venues including state-of-the-art Michelin-starred Italian restaurant Tosca di Angelo and Michelin two-starred Chinese restaurant Tin Lung Heen, as well as rooftop bar Ozone at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa Hong Kong located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center, outdoor Jacuzzi and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Entertainment staff
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Evening entertainment
Walking tours
Board games / puzzles
Nightclub / DJ
Video game console
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shared lounge / TV area
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Quiet
Languages Spoken
English, French, Russian, Chinese and 6 more
Hotel links
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Location

Full view
98Great for walkers
Grade: 98 out of 100
66Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
6590Reviews78Q+A100Room tips
Traveler rating
  • 5,979
  • 448
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  • 36
  • 29
Time of year
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Popular mentions
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Most Recent
Miss J wrote a review Today
1 contribution
+1
Birthday dinner for family. Food is great as usual. Service is excellent. Well-deserved for the Michelin stars. For tonight our table was served by Alex and Joyce. Good work! Looking forward for a revisit soon!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bananaed Becky L wrote a review Jun 2022
Hong Kong, China25 contributions56 helpful votes
+1
Hotel's Favorite
The hotel staff, room and services are wonderful. I have been to here for food several times and first time try the room in this hotel. Starting from reservation, service are smooth, and fast, and follow up are very well by the reservation team. At the time for checking in, since we have already online checked, so when we arrive at the counter we have a fast service from the front desk staff, Yammie. She helps a lot when we want to book extra service and very nice, polite and clear when explaining the details. My friend and I have quite a good and enjoyable time at the hotel, enjoying the service such as swimming pool, gym, spa, as well in the restaurant. No matter in the lobby, corridor, pool, or restaurant, server are always focus on the customers, and fast response. We have Yammie again when check our and she provide the concierge service to us, so we can store our luggage and shop before we leave.. Overall we have a great time and look forward to stay at The RC again. * just wired a front desk foreign staff we saw she has asking all check in or out customer if they need help, but except us, Don't know if she worry that we do not speak English or not. I think that is the only thing we are questioned.
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Date of stay: May 2022
Value
Location
Service
Room Tip: Rooms are at high floor (over 100/F), it is very clean, and the view are wonderful,
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
45 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded Jun 7, 2022
Dear Becky_bananaed, Thank you very much for your splendid review. I am beaming with joy to hear that you had a perfect staycation at The Ritz-Carlton, Hong Kong and that you enjoyed the room and facilities especially the breathtaking swimming pool with your friend. I hope you took some nice photos at our pool for memory, it is one of my favorite spots at the hotel! I am also glad to learn that you were well taken care of with the attentive service provided by our Ladies and Gentlemen especially for the smooth check-in. I would also like to thank you for your feedback regarding our Ladies and Gentlemen at the lobby who did not ask if you required help. Please be assured departments concerned have been notified for evaluation. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with Yammie and the reservations team. We hope to have the pleasure of welcoming you back soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angel S wrote a review Today
3 contributions
Celebrating my daughter birthday and so exciting being upgraded in the harbour view room and let me stay more memorable. Thank you so much for the assisting of In room dining – Rayman and special thanks Tin Lung Heen – Edwin, Rayman and John. All the staffs are all very friendly, pleasant and helpful home feel like. The food, services and ambience were excellent. I will certainly return to share with my friends! We had an enjoyable stay and would highly recommend this 5-star hotel. Excellent hotel!
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kel wrote a review Yesterday
1 contribution9 helpful votes
It was a great buffet dinner at Cafe 103. It's my first time to dine at here. The service was good, Sharan had well taken care of us and specially the elderly family members table as we were a big group and split into 2 tables. I am not a dessert lover, but the dessert there are really really good and got lots of different types! Thanks for bringing us a good family dinner.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
9 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded today
Dear kelyty, Thank you very much for your kind review. I am so happy to read that you enjoyed a lovely dinner buffet with your family at Café 103, and that you were very pleased with not only the desserts, but also the attentive service provided by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured your generous compliments have been shared with Sharan. We hope to have the pleasure of serving you again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacky Tsang wrote a review Yesterday
12 contributions8 helpful votes
My girlfriend and I stepped by Tin Lung Heen on 14th Sep 2022 for our anniversary dinner. The whole dining experience was impeccable, dishes were on point and the services from all staffs were even beyond expectations (especially Francis Amanda, Mike) My girlfriend and I had a satisfactory night with absolutely no complains, and we are grateful for everything served by the Ritz-Carlton. Will be there again shortly.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded today
Dear tsang j, Thank you very much for your heartwarming review. I am very glad to hear that you had a lovely anniversary celebration at Tin Lung Heen. Please allow me to extend a warm happy anniversary to you both! I am also happy to learn that you enjoyed the refined Cantonese cuisine just as much as you loved the attentive service provided by our Ladies and Gentlemen. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your kind words have been shared with Francis, Amanda and Mike. We hope to have the pleasure of welcoming you back for more celebrations soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
janet wrote a review Yesterday
Hong Kong, China2 contributions9 helpful votes
Had a family stay at Ritz Carlton. Chosen Tin Lung Heen for a dinner. Comfortable environment , Good view, excellent services and foods. Definitely will come in again and recommend to everyone for a meal.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded today
Dear janetsiuman0202, Thank you very much for your kind review. I am very pleased to hear that you and your family had an amazing staycation at our hotel and enjoyed a wonderful meal at Tin Lung Heen. I am also glad to learn that you enjoyed the stunning views, delicious food and attentive service provided by our Ladies and Gentlemen. Our Ladies and Gentlemen always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. We hope to have the pleasure of serving you again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
waitungh wrote a review Yesterday
1 contribution9 helpful votes
excellent dining service at tosca. nice food , nice view. And they are willing to cooperate to provide surpise for my wife on her birthday dinner. i m sure we will come back again to enjoy the food and the view of victoria harbour.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
9 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded today
Dear waitungh, Thank you very much for your wonderful review. It is our honor to learn that you had a wonderful dining experience at Tosca di Angelo celebrating your wife's birthday. Please allow me to extend a belated happy birthday to her! I am also happy that you are very pleased with the MICHELIN-quality food, the amazing view, and the warm service provided by our Ladies and Gentlemen. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. We hope to have the pleasure of welcoming you back again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mabel W wrote a review Yesterday
Hong Kong, China1 contribution4 helpful votes
Very helpful staff, Ruby provide a very courtesy service Kelvin and Francis photo skills are excellent We have a wonderful bday dinner experience. Definitely will come again About the food, they all presented nicely and taste good. Bravo
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded today
Dear MabelW86, Thank you very much for your delightful review. I am extremely happy to hear that you enjoyed a great birthday dinner at Tin Lung Heen and were very pleased with not only the view and the food, but the attentive service provided by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your generous compliments have been shared with Kelvin and Francis. We hope to have the pleasure of serving you again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alicia wrote a review Yesterday
1 contribution8 helpful votes
We ordered the restaurant week set and food tastes hot and delicious. Tony and Beeno are professional and kept checking in our comments on food, dessert and wines. I would definitely recommend frd to try and enjoy the night here.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded today
Dear Topuimanhey, Thank you very much for your wonderful review. It is our honor to learn that you had a stellar dining experience at The Lounge & Bar. I am also glad to read that your visit was made extra memorable with the attentive service provided by our Ladies and Gentlemen who checked with you regularly regarding your experience. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with Tony and Beeno. We hope to have the pleasure of serving you again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gen wrote a review Yesterday
Hong Kong, China2 contributions9 helpful votes
Very pleasant birthday celebration at The Lounge and Bar at Ritz Carlton. Nice view, good food and brilliant hospitality. Tony and Beeno had been really friendly and checked on us a few times during the meal and made sure everything was okay. Appreciated that and will definitely come back :)
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded today
Dear gennis925, Thank you very much for your kind review. I am delighted to hear that you had an amazing time here at The Ritz-Carlton, Hong Kong, celebrating your birthday with us. Please allow me to extend a warm happy birthday to you! I am also happy that you were very pleased with not only the stunning view and good food, but also the attentive service provided by our Ladies and Gentlemen. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your kind words have been shared with Tony and Beeno. We hope to have the pleasure of serving you again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$366 - $410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz carlton hong kong hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District
NUMBER OF ROOMS
312
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Frequently Asked Questions about The Ritz-Carlton, Hong Kong
Which popular attractions are close to The Ritz-Carlton, Hong Kong?
Nearby attractions include Sky100 Hong Kong Observation Deck (0.01 miles), Elements (Mall) (0.09 miles), and International Commerce Centre (0.01 miles).
What are some of the property amenities at The Ritz-Carlton, Hong Kong?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ritz-Carlton, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Hong Kong?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Hong Kong?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Hong Kong?
Conveniently located restaurants include Tosca di Angelo, Tin Lung Heen, and The Lounge & Bar.
Are there opportunities to exercise at The Ritz-Carlton, Hong Kong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton, Hong Kong have airport transportation?
Yes, The Ritz-Carlton, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Hong Kong?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Japanese.