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The Ritz-Carlton, Hong Kong

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The Ritz-Carlton, Hong Kong
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2,264 Reviews from our TripAdvisor Community

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Showing 1,701: English reviews
Hong Kong, China
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Surely one of the best hotel that I ever been in 20 years of travelling. Service and accommodations are fantastic specially the Club lounge, one of the best in the world. Special Thanks to Jackie and her team. LJ

Helpful?
Thank ljacquin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

During the stay in Ritz Carlton HK for almost a week, I feel very conveninent with the Club lounge service. They offer free of charge Club limousine to go Kowloon area with and no time limit alcohol drink in club lounge. Very flexible and happy for the service. Besides, I tried several times with the Chinese restaurant which is really... More 

Helpful?
2 Thank estherf877
Wilmington, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I don't even know where to begin. I booked a solo journey to Paris, Dubai, Sydney, and with Hong Kong being my final destination to celebrate a 15-year work anniversary. I was already blown away by the Ritz Carlton in Dubai and Park Hyatt in Sydney, but I was looking most forward to my stay at the Ritz Carlton club... More 

Helpful?
1 Thank hwy170
Surrey, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Room had magnificent views over the island, and was spacious and well appointed. The service in the Club lounge was exceptional, polite, efficient and nothing was too much trouble for the staff, they really made you feel welcome. Great breakfast in the Club lounge and excellent food and beverage throughout the day. The hotel lived up to the usual Ritz... More 

Helpful?
1 Thank KEITH D
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear KEITH D, Thank you so much for your kind words. We are truly grateful that we met with your expectations from our club lounge, to the services provided by our team of Ladies and Gentlemen at the hotel. We look forward to welcome you back for another amazing experience. Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong More 

South Florida, Florida
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

From the moment you arrive at the ritz in HK - it is like no other . Atop the 100 th floor and up, this ritz cannot be compared to any I've visited. Decor- rich , dark- yet very traditional Chinese motifs. Graff jewelry located in the lobby, a personal escort every time you enter. Top notch "club level" floor... More 

Helpful?
1 Thank andreah39
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear andreah39, Thank you very much for sharing your experience on TripAdvisor. I am pleased to learn that you enjoyed staying in the world's highest hotel, especially our contemporary design, and the finest services provided by our Ladies and Gentlemen. We are truly delighted that you had an amazing journey with us. We look forward to your next visit in... More 

Inverness, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a chance to spent a week in RC at HK and had a wonderful experience. It's a great property with a great view and location. Everyone working there was super helpful and had a great experience in the club lounge especially working with Laura. Laura is an intern but a great professional, working hard, and very customer oriented.... More 

Helpful?
1 Thank DKS111
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear DKS111, Thank you for sharing your five star review on TripAdvisor. I am more than delighted to know that our service is up to your satisfaction and you enjoyed a wonderful stay with us at The Ritz-Carlton, Hong Kong. Rest assured your kind words have been shared with Laura and the team. We look forward to welcoming you back... More 

Hua Hin, Thailand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really enjoyed our stay at the Ritz Carlton HK and would definitely like to stay there again. From check in to check out the service was excellent, staff seamed really friendly and genuine, far superior to anything I had experienced in other brand 5 star hotels throughout the world. On our first day House Keeping left a form to... More 

Helpful?
1 Thank Mark R
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Mark R, Thank you for sharing your kind comments of The Ritz-Carlton, Hong Kong. It is truly encouraging that you consider staying at The Ritz-Carlton, Hong Kong again on your next journey. I am glad to know that you enjoyed your recent stay with us, especially the genuine care and comfort provided by our Ladies and Gentlemen. Your comments... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stella is very lovely girl . Friendly . Doing very clean with my room . Great communicate with customer . I am lucky to have her . The ritz-Carlton Hong Kong is supper great You can have vision in this hotel

Helpful?
2 Thank Mary H
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Mary H, Thank you for sharing the wonderful review on The Ritz-Carlton, Hong Kong. Stella is really a gem to the hotel and rest assured your kind words have been shared with her and the team. We look forward to seeing you again soon in Hong Kong. Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong More 

Taipei, Taiwan
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Other than the hotel's unforgettable sky views, I would like to suggest anyone to experience its in-room dining service and real delicious menu options. The food tasted really good, surely can satisfy the most discerning appetite.

Helpful?
4 Thank GsWorldTrip
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear GsWorldTrip, Thank you for sharing your review and recommending us to the audiences on TripAdvisor. I am thrilled to read that you had an exceptional stay and dining experience at The Ritz-Carlton, Hong Kong. We look forward to welcoming you back with another enjoyable experience. Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel has a wonderful oriental design. Our room was very neat, cozy and spacious and elegantly decorated. Stunning location, we had the views of HK island and Victoria Harbour. It was amazing! The staff was always very attentive especially the reception and lounge; shout out to Alice, Anna, Paola and Benson in the restaurant. Thank you so much!! You... More 

Helpful?
3 Thank Adelso Garcia R
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Adelso Garcia R, Thank you very much for the five star review and your kind compliments of The Ritz-Carlton, Hong Kong. It is with pleasure to read that you enjoyed the journey in our hotel, especially the design, the location and the views looking out to the Hong Kong skyline. Your kind words have been shared to Anna, Alice,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 

Additional Information about The Ritz-Carlton, Hong Kong

Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Location: China > Hong Kong > West Kowloon
Price Range: $413 - $879 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong
Hotel Style:
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
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