Birthday dinner for family. Food is great as usual. Service is excellent. Well-deserved for the Michelin stars. For tonight our table was served by Alex and Joyce. Good work! Looking forward for a revisit soon!
The hotel staff, room and services are wonderful. I have been to here for food several times and first time try the room in this hotel. Starting from reservation, service are smooth, and fast, and follow up are very well by the reservation team. At the time for checking in, since we have already online checked, so when we arrive at the counter we have a fast service from the front desk staff, Yammie. She helps a lot when we want to book extra service and very nice, polite and clear when explaining the details. My friend and I have quite a good and enjoyable time at the hotel, enjoying the service such as swimming pool, gym, spa, as well in the restaurant. No matter in the lobby, corridor, pool, or restaurant, server are always focus on the customers, and fast response. We have Yammie again when check our and she provide the concierge service to us, so we can store our luggage and shop before we leave.. Overall we have a great time and look forward to stay at The RC again. * just wired a front desk foreign staff we saw she has asking all check in or out customer if they need help, but except us, Don't know if she worry that we do not speak English or not. I think that is the only thing we are questioned.…
Celebrating my daughter birthday and so exciting being upgraded in the harbour view room and let me stay more memorable. Thank you so much for the assisting of In room dining – Rayman and special thanks Tin Lung Heen – Edwin, Rayman and John. All the staffs are all very friendly, pleasant and helpful home feel like. The food, services and ambience were excellent. I will certainly return to share with my friends! We had an enjoyable stay and would highly recommend this 5-star hotel. Excellent hotel!
It was a great buffet dinner at Cafe 103. It's my first time to dine at here. The service was good, Sharan had well taken care of us and specially the elderly family members table as we were a big group and split into 2 tables. I am not a dessert lover, but the dessert there are really really good and got lots of different types! Thanks for bringing us a good family dinner.
My girlfriend and I stepped by Tin Lung Heen on 14th Sep 2022 for our anniversary dinner. The whole dining experience was impeccable, dishes were on point and the services from all staffs were even beyond expectations (especially Francis Amanda, Mike) My girlfriend and I had a satisfactory night with absolutely no complains, and we are grateful for everything served by the Ritz-Carlton. Will be there again shortly.
Had a family stay at Ritz Carlton. Chosen Tin Lung Heen for a dinner. Comfortable environment , Good view, excellent services and foods. Definitely will come in again and recommend to everyone for a meal.
excellent dining service at tosca. nice food , nice view. And they are willing to cooperate to provide surpise for my wife on her birthday dinner. i m sure we will come back again to enjoy the food and the view of victoria harbour.
Very helpful staff, Ruby provide a very courtesy service Kelvin and Francis photo skills are excellent We have a wonderful bday dinner experience. Definitely will come again About the food, they all presented nicely and taste good. Bravo
We ordered the restaurant week set and food tastes hot and delicious. Tony and Beeno are professional and kept checking in our comments on food, dessert and wines. I would definitely recommend frd to try and enjoy the night here.
Very pleasant birthday celebration at The Lounge and Bar at Ritz Carlton. Nice view, good food and brilliant hospitality. Tony and Beeno had been really friendly and checked on us a few times during the meal and made sure everything was okay. Appreciated that and will definitely come back :)