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The Ritz-Carlton, Hong Kong

Traveler (4889)
Room & Suite (1508)
Dining (501)

About

#2 of 745 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The 5-star Hong Kong hotel's 312 guestrooms all offer spectacular city and harbour views. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Spa
Room service
Bar/Lounge
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
4,340Reviews
67Q+A
100Room tips
Traveler rating
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Popular mentions
Our experience at The Ritz-Carlton was amazing! From arrival to departure the staff went above and beyond any expectation of service. I would like to personally thank Anthony for his outstanding hospitality at the front desk and to Sam for being such a delight at the fitness
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Ritz-Carlton is always my first choice when in HK, considering the great location and night view. This time, the experience was even better thanks to Mr. Anthony Ng, the Rooms Voyager. Anthony has warmly welcomed me, kindly upgrated my room, and provided excellent services
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One of the worlds truly amazing hotels. The room we are staying in is on Level 106, with stunning view over Victoria Harbour. The rooms are spacious, and beautifully decorated. Most impressive are the staff who genuinely make the experience stand out from your typical
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Response from Perusset_Pierre, General Manager at The Ritz-Carlton, Hong Kong
Responded today
Dear LondonTraveller7777, Thank you very much for your tremendous review. I am glad to hear that you had an exceptional stay recently at The Ritz-Carlton, Hong Kong. I am also elated to know that you enjoyed the warm hospitality provided by our Ladies and Gentlemen, and that you had a great dining experience at Tin Lung Heen and Tosca. We strive for perfection and create guests for life every single day. We hope to have the pleasure of welcoming you back soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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+1
The Ritz Carlton is the highest hotel in the world so I had to try it. Whilst the views are incredible and the lobby is impressive the rest of the experience was just average, the hotel is not well maintained and was missing luxury touches. I also stayed at The Rosewood hotel
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Response from valeriechan, General Manager at The Ritz-Carlton, Hong Kong
Responded today
Dear Englishguy85, Thank you for staying at The Ritz-Carlton, Hong Kong, and sharing your mixed reviews in regards to your recent stay with us at The Ritz-Carlton, Hong Kong. While I am pleased to learn that you found the view and lobby area of our hotel to be to your liking, however, please do accept my sincere apologies that this particular stay did not meet your expectations as it does not reflect our service excellence of providing the finest personal service and facilities for our guests. Please rest assured that I have discussed your feedback with my team, and will certainly take your comments into account for the continuous improvement of our service standards. Thank you for highlighting the excellent service you received during the arrival experience, and I hope to have the opportunity to welcome you back to The Ritz-Carlton, Hong Kong in the future so we can restore your faith and have The Ritz-Carlton experience you have come to expect. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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Where do I start?! We spent 2 nights here which was the perfect way to end our 5 year anniversary trip in Hong Kong/Maldives. From the moment you arrive and walk in everyone makes you feel very welcomed and special. Top notch service and attention to detail. They found out we
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Response from Perusset_Pierre, General Manager at The Ritz-Carlton, Hong Kong
Responded today
Dear daveguedes89, Thank you very much for your delightful review. I am glad to hear that our Ladies and Gentlemen were able to create a memorable journey during your recent stay with us. I am truly elated to hear that you and your partner enjoyed the special amenities prepared by our Ladies and Gentlemen, as well as the breathtaking skyline of Hong Kong. We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience. We look forward to many more celebrations to come. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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PRICE RANGE
$421 - $810 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz carlton hong kong hotel hong kong
LOCATION
ChinaHong KongKowloonYau Tsim Mong District
NUMBER OF ROOMS
312
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