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Alva Hotel by Royal

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No.1 Yuen Hong Street, Shatin, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (410)
Room & Suite (110)
Dining (41)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Regularly sanitized high-traffic areas
Updated 10/23/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/23/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 801 hotels in Hong Kong
Location
Cleanliness
Service
Value
ALVA HOTEL BY ROYAL is a new premium hotel with 618 rooms. It is highly accessible and within a 30 to 40-minute drive of Tsim Sha Tsui, Central and Hong Kong International Airport. The hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for city-explorers.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Wifi
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
24-hour security
Baggage storage
Concierge
Doorperson
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Telephone
Wardrobe / closet
Clothes rack
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Chinese

Location

Full view
49Car recommended
Grade: 49 out of 100
19Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
No.1 Yuen Hong Street, Shatin, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport19 miSee all flights
Shenzhen Airport31 miSee all flights
Shek MunMass Transit Railway (MTR)6 min
City OneMass Transit Railway (MTR)7 min
See all nearby hotels
226Reviews1Q+A17Room tips
Traveler rating
  • 180
  • 29
  • 9
  • 2
  • 6
Time of year
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Popular mentions
refreshedperson wrote a review Jun 8
1 contribution
It's pleasant to stay and rest at Alva after a long week at work. Thanks for the sales, front desk, housekeeping and the restaurant staff for providing excellent service. I felt rejuvenated. Thank you.
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Date of stay: June 2021Trip type: Traveled with friends
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Dennis wrote a review Jun 7
1 contribution
This is a thank you note to express my appreciation to the team in the Alva Hotel by Royal for the great hospitality extended to my family members who had just finished a long stay in the hotel for more than a month. My family members were very satisfied guests with an enjoyable stay and had been taken care so well that even our moving courier also gave excellent comments when dealing with the concierge team. The most impressive assistance was offered by Ms Doris Chan and her team like Miss Apple Ng and Miss Kathy Ho who had been extremely helpful since we made our first hotel inspection and without their sincere support, the whole journey would never have gone so smoothly. There is no doubt that we would recommend ALVA Hotel by Royal to our friends by sharing the great experience.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 5 days ago
Dear Dennis Thank you for taking your precious time to share such a wonderful review with us. I'm thrilled that you had an enjoyable monthly stay at ALVA HOTEL BY ROYAL. Our modern and cosy accommodation with top-notch service is well-liked by guest The Sales team including Doris, Apple and Kathy always strives for service excellence, and I'm so proud that they have outdone themselves again. Your kind words will definitely be shared with the team. Thanks again for your recommendations and we all look forward to welcoming you back very soon, do let us know if we can assist with any arrangements. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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winnie wrote a review Jun 6
1 contribution
Happy staff, happy customers! Thanks for the great hospitality! I think this is my 10th time having my staycation at Alva since her opening in late 2019. Alva is a cozy and clean hotel with friendly staff and the Japanese food is scrumptious. You can basically just stay in the hotel premises for the whole weekend with take-outs from their food outlets and snacks from Yata.
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 5 days ago
Dear Winnie Thank you so much for your encouraging 5 stars review on ALVA HOTEL BY ROYAL, we shall share with the team to excel ourselves further. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travellers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. With any future visit to ALVA HOTEL BY ROYAL, please book directly on our website for the best available package of your choice. Sincerely, Sammy Yip Director of Operations
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sylvia wrote a review Jun 6
Hong Kong, China1 contribution
Check in was speedy and staff were very friendly. We had kids with us and they were very helpful in helping us book a pool time slot. Bedroom isn’t huge but very clean and tidy. Toilet was amazingly clean which was very important for us. Bed was great and the staff offered a roll away bed seeing us with kids which was really thoughtful.
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Date of stay: May 2021Trip type: Traveled with family
Room Tip: Try to book pool slots in advance because there is limitation to the amount of guest during the...
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 5 days ago
Dear Sylvia Thank you so much for your review after your enjoyable family stay with ALVA HOTEL BY ROYAL. We are so glad that you have experienced our hospitality and our spacious/clean accommodations. The merit goes to our service team, who delivered extraordinarily friendly, helpful and top-notch service. Rest assure your compliment will be shared with all of them. They will be thrilled to learn that our guest like you recognizes their efforts. Needless to say, we all look forward to your return again and again. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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CherW wrote a review Jun 5
5 contributions
+1
Check in 職員 聲音很甜美 對眼識笑 有禮而且非常快手 買了酒店的生日package、被升級到公寓房間 好驚喜! 留意到 酒店走年輕路線 FrontDesk和Alva House職員都穿黑波鞋 感覺唔會沉悶而且有活力。自助晚餐時段 職員行動非常快 收碟 refill 清潔 好迅速 房間好大好新淨 非常乾淨 拖鞋、浴袍 軟綿綿好舒適 房間一部分地板是木紋磚 很喜歡這設計 浴室花灑水力夠 好像是香薰花灑很relax 唯一美中不足就是 shampoo and shower 是pump裝 而每次pump到得份量很少 要pump 6-7下 才夠數 Shampoo and shower有分 daytime and night time 再一次覺得很貼心 房間smart tv尺寸很大 但mirroring 用iphone連唔到 只得電視型號顯示 說找不到連接 轉用andriod手機才連接到 會顯示房no邊部電視 Mirror netflix 有聲無畫 試了兩部andriod電話也一樣 但youtube無問題 有點遺憾 酒店配套好 當日下午下大雨 酒店有pitshop和一田 可以買個下午茶 不用冒雨出去 而且有shuttle連接多個地點 讚👍🏻 Package 包dinner buffet 選擇多 質素高 refill快 大滿足! 酒店lift 要拍卡才按樓層 但張卡感應唔太好 拍完轉藍色再轉綠色 有時多人等lift都會阻住同lift客人 多謝酒店的升級和送的生日macaroon 是一個窩心愉快的生日!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 5 days ago
尊敬的 CherW 感謝您下榻帝逸酒店,並撥冗撰寫有關本酒店詳細的評價,衷心感謝您對酒店的提出寶貴意見,有禮和細節的服務一直是我們長期關注的重點,我們希望每一位入住酒店的客人都體驗到我們卓越非凡的待客之道,得知我們年輕有活力的團隊能主動地提供令您愉悅的服務, 我們感到無限鼓舞,定必與所有同事分享。 與此同時, 我們亦聽到閣下對設施及電視投射螢幕的反饋, 我們會馬上跟進並改善, 希望每位客人在入住期間都能滿意。 請瀏覽我們的官網,選擇不同優惠 預訂下次住宿,我們期待您的再次光臨,為您締造另一個難忘的體驗! 敬祝安好! 葉家健 帝逸酒店營運總監
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PRICE RANGE
$52 - $111 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
618
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Frequently Asked Questions about Alva Hotel by Royal
Which popular attractions are close to Alva Hotel by Royal?
Nearby attractions include Fortune City One (0.3 miles).
What are some of the property amenities at Alva Hotel by Royal?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alva Hotel by Royal?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Alva Hotel by Royal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Alva Hotel by Royal?
Conveniently located restaurants include MoMo Cafe, LEVELthirty Lounge & Bar - Courtyard by Marriott Hong Kong Sha Tin, and Fairwood.
Are there opportunities to exercise at Alva Hotel by Royal?
Yes, guests have access to a pool and a fitness center during their stay.
Does Alva Hotel by Royal have an airport shuttle?
Yes, Alva Hotel by Royal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alva Hotel by Royal?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Alva Hotel by Royal?
Many travelers enjoy visiting Sik Sik Yuen Wong Tai Sin Temple (3.0 miles), Che Kung Temple (1.8 miles), and Tsang Tai Uk (1.3 miles).
Is Alva Hotel by Royal accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.