EAST HONG KONG $163 ($̶1̶8̶8̶) - Updated 2019 Prices & Hotel Reviews

4.5

Location

Cleanliness

Service

Value

Certificate of Excellence

EAST is a lifestyle business hotel from Swire Hotels, designed primarily for savvy business travellers. The 345 rooms and suites offer harbour or urban views of Hong Kong. Complimentary broadband / WiFi internet throughout the hotel. EAST also features a 24-hour gym Beast (Body by EAST) and an outdoor swimming pool. Dining is highlighted by Feast (Food by EAST), the all-day dining restaurant and rooftop bar Sugar (Bar.Dec.Lounge)

Full view

Property amenities

Pool

Restaurant

Free High Speed Internet (WiFi)

Fitness Center with Gym / Workout Room

Room Service

Bar/Lounge

Airport Transportation

Banquet Room

Breakfast Available

Concierge

Conference Facilities

Dry Cleaning

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Outdoor pool

Public Wifi

Wheelchair access

Room features

Air Conditioning

Minibar

Non-Smoking Rooms

Suites

Good to know

HOTEL STYLE

Business

Quiet

HOTEL CLASS

Hotel links

Visit hotel website

Special Rate:Book Here for Extra Disc

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Contact

29 Taikoo Shing Road, Taikoo Shing, Hong Kong China

Name/address in local language

011 852 3008 3970

E-mail hotel

Getting there

Hong Kong Intl Airport19 mi

Shenzhen Airport35 mi

Tai Koo3 min

Sai Wan Ho9 min

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Nearby restaurants

Feast

1 minInternational

Ootoya Japanese Restaurant

4 minJapanese

Häagen-Dazs (Cityplaza)

3 min

Pizza Express Kornhill Plaza

2 minPizza

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Nearby attractions

Sugar Bar + Deck + Lounge

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1,304Reviews

1,145Photos

13Q+A

100Room tips

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Popular mentions

Terrible booking experience redeemed by Shanna Lee, Manager of Guest Experience

I booked this hotel on their website for a b&b special with what I thought was an all inclusive rate for 3 adults. What followed was an exchange of confusing and poorly worded emails that ended with a potential charge of an extra $HKD1000++ for the third adult. I was a bit…

Date of stay: January 2019

Perfect View and Experience

Stayed here for a few days on the recommendation of a friend. We had a corner harbor view room which did not disappoint. It was magnificent. We found the Tai Koo MTR station to be incredibly convenient. We used the MTR frequently to get points west on HK Island. When living…

Date of stay: January 2019

Decent for business travelers however services are still flawed

The hotel is decent for business travelers , however its services are still not up to the mark. There are few things where the hotel can do better , one of them is the menu options in its restaurant which unfortunately is quite limited. Additionally there has been issues with…

Date of stay: January 2019

Response from Shannalee_EAST, Director of Guest Experience at EAST Hong Kong

Responded 3 days ago

I am extremely disappointed to read through your “less than satisfactory” experience mentioned here especially about the payment conversion and shower room privacy issue. We apologize for causing you much inconvenience during your stay, meanwhile, please contact me directly thru shannalee@swirehotels.com and we could rectify the payment issue for you as soon as possible. Warmest regards, Shanna Lee Director of Guest Experience EAST Hong Kong Email: shannalee@swirehotels.com

Great location but interesting set up.

The East is located with easy access to the subway and a very convenient mall with a variety of food options. The staff is really nice and accommodating. The room is set up like a treasure hunt. You basically have to open every drawer and flick every light switch to figure it…

Date of stay: December 2018

Response from Shannalee_EAST, Director of Guest Experience at EAST Hong Kong

Responded 3 days ago

Thank you very much for your constructive feedback here. We do receive similar feedback from time to time with regards to the positioning of the room facilities / amenities and the potential lack of privacy, we understand your points and will definitely take these into consideration when planning our next refurb. Please feel free to contact me directly via shannalee@swirehotels.com for future reservation and we could ensure you an enjoyable stay with us. Warmest regards, Shanna Lee Director of Guest Experience EAST Hong Kong Email: shannalee@swirehotels.com

+7

Great Experience

Stayed at The East Hotel on 29th and 30th of December 2018. Everything about this hotel exudes class. There is a nice taxi drop off point, from where the hotel staff - a pleasing girl in our case helped us with our bags and guided us to the front desk. The staff at the front…

Date of stay: December 2018

Response from Shannalee_EAST, Director of Guest Experience at EAST Hong Kong

Responded 3 days ago

Thank for for your precious time to write such a comprehensive review here and we are very delighted to know that you had a lovely stay in general. Some good points mentioned in the review especially about the toilet / shower room features which we will definitely try to improve it during our next refurb. Meanwhile, please do not hesitate to contact us anytime if you plan to stay with us again. Warmest regards, Shanna Lee Director of Guest Experience EAST Hong Kong Email: shannalee@swirehotels.com

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lot of space for storage

night view

harbour view

the bath area has a glass door

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Does the hotel provide shuttles to and from the hotel?

Not sure, to and from where? The hotel is located next to Tai Koo train station(exit D1).

Can you see CNY fireworks from this hotel room or roof top bar?

Thank you for your question. We are so sorry that both our hotel rooms and roof top bar are not able to see the CNY fireworks, meanwhile, please do not hesitate to let us know if you have any other questions. Thanks!

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If we book a room with twin beds, will we be able to get a room with twin beds?

Thank you for your question. If you have confirm your reservation with twin bed set up, we will definitely accommodate the needs. Please feel free to contact us directly for your reservation details. Thanks

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Would like to know if your heated swimming pool is open all year round? We are thinking about visiting in December/January. Thank you

Many thanks for your e-mail. Our heated swimming pool is indeed open all year around, except for 2 weeks in the middle of January when it is closed for annual maintenance. Do let us know what dates you had in mind in terms of stay at EAST, Hong Kong.

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Please could you let me know if it is possible to get an extra bed for a 6 year old put in the room? Planning to come and stay in early November with friends.

Many thanks for your message. We can indeed place an extra bed into a guest bedroom, a double but not in a twin. The additional charge for an extra bed is HK$450 plus 10% service charge. Do let me know if you would like to make a booking and if you require an extra bed. I would be delighted to take of your reservation personally. Many thanks. Kind regards Jonathan Wallace Hotel Manager

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