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The Upper House

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Traveler (4220)
Room & Suite (728)
Videos (2)
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Hotel direct offer!14 Days Advance Purchase
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#3 of 605 hotels in Hong Kong
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.6
2023 Travelers' Choice Best of the Best
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Airport transportation
Banquet room
Paid private parking nearby
Wifi
Yoga classes
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Car hire
Taxi service
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Solarium
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
On-demand movies
Bath / shower
Complimentary toiletries
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Room types
Mountain view
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Value
Great View
Languages Spoken
English, French, Chinese, Korean
Hotel links
Special Price:14 Days Advance Purchase
4,851Reviews19Q+A100Room tips
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Discover66808377134 wrote a review Apr 19
1 contribution
My family had the best weekend staycation over the Easter weekend. Everything was perfect! The staff are so thoughtful and kind and no detail is left behind. Best breakfast in Hong Kong on the 49th floor and the staff were so wonderful (and patient) with my 4 children. I cannot recommend Upper House enough! We cannot wait to return!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 2 days ago
Dear Discover66808377134 Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House once again. It's always a pleasure receive such lovely feedback on your time with us. I have passed on your kind words to the team in Salisterra on your wonderful experience with us. We can't wait to welcome you back Home with us. Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stefan K wrote a review Jun 2023
Munich, Germany193 contributions142 helpful votes
+1
Hotel's Favorite
The Upper House Hong Kong is located on the upper floors of a high-rise building on top of the luxurious Pacific Place mall, which is diectly connected to the Admiralty MTR station as well as Hong Kong Park. This is very convenient on the one hand, its surroundings are pretty serene on the other hand. What more could you wish for locationwise? Even though our arrival was not too pleasant in the first place with bellmen neither greeting nor helping with the luggage, our upgrade to an Upper Suite was very generous, and Paul's welcome tour, as well as the generous welcome drinks and gifts quickly let us forget. The Suite in the most beautiful design imaginable and with stunning views of Victoria Harbour was just unforgettable - beyond words. Being one of the original André Fu designs, the optical appeal of the room exquisitely corresponded with our design taste. Also the bathroom with its amazing bathtub, rain shower and lovely amenities was amazing. Sometimes the beauty of the room made it hard to even leave it at all. Even more tempting to "stay inside": the complimentary minibar filled with a whole lot of beer and soft drinks. Minor criticism must be expressed about the rather uncomfortable bed and lacks of cleanliness in some parts of the room. Nonetheless, service, be it via phone or at the door (thank you so much for all the lovely chats and great tipps, Janice!!!), was a dream. At breakfast, proactive service and friendliness could be improved though, whereas the quality of food and beverages was excellent. The same was true for our in-room lunch. For our goodbye, a complimentary ride to Hong Kong station was arranged by Lewis proactively, such a great gesture! In total, the spa-like room atmosphere, the amazing décor and service, as well as incredible views convinced us even more than six years ago, when we first spent some nights at Upper House. Unforgettable and absolutely recommended!!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded Jun 4, 2023
Dear Stefan K, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House for your return to Hong Kong after such a long hiatus , your constructive feedback on improvements for our departments is very much appreciated and I will go ahead and share with the necessary team heads. Happy to know that Paul, Janice and Lewis were on hand to ensure your stay was a positive and unforgettable one. I have shared your kind words to the team who are thrilled you had a fabulous experience at our House. We can't wait to welcome you back "Home" Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amy b wrote a review Apr 17
London, United Kingdom14 contributions20 helpful votes
Wonderful hotel that feels extra special. The rooms are the most spacious in Hong Kong, and have a high end feel. The views are fantastic and loved the bath tub! We did eat in the restaurant which was top quality, amazing food and fantastic service. Wouldn't hesitate to recommend Upper House.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 4 days ago
Dear amyb88, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House once again. It's always a pleasure to receive such lovely feedback on your time with us. Thrilled your stay was exceptional and you enjoyed the legendary bathtub I have passed on your kind words with our team on your wonderful experience with us. We can't wait to welcome you back Home with us. Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cynthia R wrote a review Apr 16
Paris, France70 contributions66 helpful votes
As one of this hotel's first guests, around 15 years ago, I took special pleasure to see how well these rooms and everything about The Upper House has stood the test of time. The decor looks as fresh today as the night of my first arrival. Meanwhile, the dynamic young team clearly spent the pandemic actively upgrading the guest experiences across every aspect, from F+B to spa to community events like the adorable doggy adoption day I chanced upon held on their clubby outdoor Lawn, as well as thoughtful small surprises along the way. I was especially impressed with the food at Salisterra, from the exceptional breakfast (where I highly recommend the charcuterie plate) to the lunch and dinner dishes like the mezze, the octopus and the lobster pasta. Oh and save room for the black and white Madeleines and the luxury take on churros too! Design lovers will want to pop into the Andre Fu popup cafe on the mezzanine floor too where some of the HK designer's super chic homewares are on display. Then there are the hotel's new wellness offerings: the Family menu (created by a local wellness guru) of delectable salads and colorful smoothies, yoga on the Lawn, and my new favorite discovery, their 10x Longevity program of anti-aging therapies including a far-infrared sauna and cold plunge combo that did WONDERS for my jet lag. From now on, I'll book this on arrival in HK, every time! Most of all, as with any truly EXCEPTIONAL hotel, its really ALL about the people, led here by an elegant and supremely talented young female GM who clearly inspires each and every member of her team. Every day of my stay, the lovely lady who cleaned my room to perfection, did so with a smile, taking care of me like VIP and making me feel truly welcome in her 'House.' Same for the Guest Experience team who managed even during my brief stay to expand my HK horizons (Xie Xie Edward!) Definitely this was the home sweet home return to Asia that I have been dreaming of during these long years when travel was interrupted, and I am already looking forward to returning soonest, and so should you!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 4 days ago
Dear PoppyHopper, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House once again. It's always a pleasure to receive such lovely feedback on your time with us. Thrilled your stay was exceptional and the team were on hand to make your stay was incredible and you enjoyed our wellness inititives and also the puppy adoption day which was so awesome I have passed on your kind words to Edward and our team on your wonderful experience with us. We can't wait to welcome you back Home with us. Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic734864 wrote a review Apr 16
3 contributions1 helpful vote
Very good service and if anything is amiss there is instant response. Love the location by Hongkong pro and pacific place. I love the gym . Oh and the fact they deliver real newspapers as I dislike reading papers online. Mini bar is thoughtfully stocked including milk for coffee which many hotels in the same category do not think about.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: A bit dark. The bathroom could use optional stronger light around the sink area. The bedroom...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 4 days ago
Dear Scenic734864, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House once again. It's always a pleasure to receive such lovely feedback on your time with us. Thrilled your stay was exceptional and the team were on hand to make your stay exceptional I have passed on your kind words with our team on your wonderful experience with us. We can't wait to welcome you back Home with us. Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bill L wrote a review Apr 12
1 contribution
Outstanding stay as always. The staff are the epitome of professionalism, care and diligence. Alex and his team run one of the best hotels in the world. Would never stay anywhere else. I very much look forward to returning as soon as possible.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 1 week ago
Dear billlJ4567NB, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House once again. It's always a pleasure to receive such lovely feedback on your time with us. Thrilled your stay was exceptional and the team were on hand to make your stay exceptional I have passed on your kind words with our team on your wonderful experience with us. We can't wait to welcome you back Home with us. Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nomad08830350784 wrote a review Apr 11
1 contribution
From the moment you're greeted at the arrivals hall at HKIA, to the moment you arrive in your room, the Upper House team have thought of every detail and are happy to cater to every need. To say the service is exceptional is an understatement. A trip to Hong Kong is elevated, literally, with a stay at The Upper House. The timeless design is the best backdrop to billion dollar views of Hong Kong's iconic skyline and mountainside, visible from your bath, bed and sofa. Up there with the best hotels in the world, there are few that compare. A stay at The Upper House is a truly unique experience.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 1 week ago
Dear Nomad08830350784, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House once again. It's always a pleasure to receive such lovely feedback on your time with us. Thrilled your stay was exceptional and the team were on hand to make your stay exceptional I have passed on your kind words with our team on your wonderful experience with us. We can't wait to welcome you back Home with us. Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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robyn1971 wrote a review Apr 10
London, United Kingdom5 contributions
+1
The Upper House was absolutely perfect for my daughter and my trip to Hong Kong. The staff could not be more helpful, thoughtful and enthusiastic. Paul, the guest manager, was beyond compare! Every request was seamlessly taken care of. Our room was beautifully appointed and the views over the city were breathtaking. We could not recommend it more highly!
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 1 week ago
Dear robyn1971 Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House once again. It's always a pleasure to receive such lovely feedback on your time with us. Thrilled your stay was exceptional and the team were on hand to make your stay exceptional I have passed on your kind words to Paul and our team on your wonderful experience with us. We can't wait to welcome you back Home with us. Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adrian B wrote a review Apr 9
2 contributions
Returning after a near 4 year absence, The Upper House remains, without exaggeration, one of the finest world-class hotels. The welcome we received was like returning home to family. The Zen-like style, calm ambience, quality of amenities and exceptional levels of comfort (particularly of the rooms) remain evergreen and among the very best we have had the good fortune to stay in anywhere in the world. Other hotels may have more restaurants, or a larger gym, or whatever - but none can match the truly outstanding warmth, care, attentiveness, anticipation and thoughtfulness afforded to guests by the incredible staff, for whom nothing is too much trouble in ensuring that their stay is perfect. The new restaurant and bar, Salisterra, is an excellent update, too - wonderful food, from breakfast through to dinner. The location is perfect for business and leisure adventures equally, with all that Hong Kong has to offer easily accessible. There is nowhere we would rather stay in Hong Kong - and we will certianly be back!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 1 week ago
Dear X2492VEadrianb, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House, It's always a pleasure to receive such lovely feedback on your time with us. Thrilled your stay was exceptional I have passed on your kind words to our team on your wonderful experience with us. We can't wait to welcome you back Home with us. Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew L wrote a review Apr 8
Dubai, United Arab Emirates4 contributions
The hotel is immaculate, the rooms were large, and the layout very well thought out. The bathroom was amazing, the breakfast very good. The best hotel we have stayed at in a long time. The staff were very attentive and in particular Paul Stanton Director of guest experience helped with a number of questions about Hong Kong.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 1 week ago
Dear andrewJ6787JJ Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House once again. It's always a pleasure to receive such lovely feedback on your time with us. Thrilled your stay was exceptional and the team were on hand to make your stay exceptional I have passed on your kind words to Paul and our team on your wonderful experience with us. We can't wait to welcome you back Home with us. Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$591 - $701 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the upper house hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
117
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE UPPER HOUSE - Updated 2024 Prices & Hotel Reviews (Hong Kong)

Frequently Asked Questions about The Upper House
What are some of the property amenities at The Upper House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Upper House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Upper House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Upper House?
Yes, paid private parking nearby and valet parking are available to guests.
Are there opportunities to exercise at The Upper House?
Yes, guests have access to a fitness center, fitness classes, and yoga classes during their stay.
Does The Upper House have airport transportation?
Yes, The Upper House offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Upper House?
Yes, dry cleaning and laundry service are offered to guests.
Does The Upper House offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at The Upper House?
The staff speaks multiple languages, including English, French, Chinese, and Korean.
Does The Upper House have any great views?
Yes, guests often enjoy the harbor view available here.
Is The Upper House accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.