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The Upper House

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The Upper House
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1,814 Reviews from our TripAdvisor Community

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Showing 1,576: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is an amazing hotel. We arrived at 6 AM from the US, and they gave us a lovely room many hours before our official check in time. That total made our day. The staff, the fabulous breakfast, the remarkable views and the entire experience justified all the reviews we had read. Stay here. You will not be disappointed. This... More 

Helpful?
Thank James S
Tokyo, Japan
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Upper House just gets better and better at what it does. This hotel is a pleasure palace - the rooms, the bar, the restaurant. When you add in the impeccable service it is hard to beat. It does not try to be all things to all people which is one of its key strengths. Will come back again and... More 

Helpful?
Thank gmqhgmqh
Singapore, Singapore
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It has been quite awhile since a hotel has made such a significant impression and warranted the effort to write a review! We arrived two hours before standard check-in time and were shown to our room, which was already ready for us. Loved the room decor and layout, especially the much-celebrated wonderful bath time view. The generous array of toiletries... More 

Helpful?
Thank CHzhen
Washington
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Upper House is phenomenal. The rooms are luxurious. Kristina snaith and her entire staff were attentive, accommodating and engaging. They made the trip memorable and enjoyable! It is the only place to stay in Hong Kong.

Helpful?
Thank 102danny
Taipei, Taiwan
1 review
5 of 5 stars Reviewed 5 days ago NEW

Won't repeat what others have mentioned, but having stayed at several other luxury hotels in Hong Kong, Upper House is still my favorite in terms of service, location, and hardware. View is unbeatable and I could live in the bathtub. The mattress and sheets are far above five star standards. This was my fourth or fifth stay at the Upper... More 

Helpful?
Thank discernist
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for taking the time to share your thoughts with the tripadvisor.com community! We are all so glad to read The Upper House has become your 'favorite hotel in Hong Kong'! We are well aware there are many great places to stay while here, so we are especially glad to read we are your favorite. We look forward to... More 

Phoenix, Arizona
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

First class service and a great room. Great staff!!! Probably one of the best, if not the best, hotel experience we have ever had. What else is there to say about this place except that it is a first class experience all around.

Helpful?
Thank Brian W
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for taking the time to share your thoughts with the tripadvisor.com community! We are all pleased to read your time here was a memorable one, and you were able to thoroughly enjoy our House! Your kind words have since been shared with the team, much to their delight. Please do let us know how we can assist with... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The Upper House is an amazing place to stay! The view is fantastic and location super convenient. The staff there is Amazing! Big shoutout to Angie for being so amazing and helping with suggesting great places to visit, shop and eat!!! Will come back for sure :)

Helpful?
Thank Andrew C
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for taking the time to share your experience with the tripadvisor.com community! We are all so glad to know your time here was so well enjoyed, and made more special by the assistance of our team. When your travels bring you back to Hong Kong, please do let us know and we will make all arrangements needed. We... More 

Brisbane, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a wonderful time at The Upper House, from the moment we arrived you know that you're in for something special, an escalator ride to the upper lobby then whisked away to an upper floor with sensational views of Hong Kong. The interior design, room sizes, & layout is exceptional. This was our last stop after a few weeks... More 

Helpful?
Thank Neil S
Marcel T, General Manager at The Upper House, responded to this review

Thank you so much for taking the time to share your thoughts on tripadvisor.com! We are so glad that your stop with us was 'wonderful' and we trust a highlight on your long journey across various continents. Your kind words have been shared with our team, much to their delight! Please do let us know if your travels bring you... More 

Paris, France
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stay there if you don't like you can disagree. Super location highly trained staff, great bar. Stayed many times and view does not change. It is a place that oozes cool without trying makes you feel like you are at home and the staff mean it. I benchmark all hotels on this one and travel a lot

Helpful?
Thank camboston
Marcel T, General Manager at The Upper House, responded to this review

Thank you so much for this raving review! We are honored to know you use our House to 'benchmark all hotels' and that you feel as if you 'are at home' while here. Your generous words have been shared with the entire team, much to their appreciation. Please do let us know when we can assist in arranging any future... More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

The only thing that could possibly rival the sophisticated design of the Upper House is the incredible service. From the moment we arrived, we were treated like royalty. If Hong Kong was not so alluring and amazing, we would have never left the hotel.

Helpful?
Thank Hondhuis
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for your review! We are so pleased to know you enjoyed both the hardware and 'software' of our House! Rest assured your kind words have been share with our team, much to their delight. Please do let us know when your travels bring you back through Hong Kong - we look forward to welcoming you back again soon!... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury. ... more   less 

Additional Information about The Upper House

Address: Pacific Place, 88 Queensway, Hong Kong, China
Location: China > Hong Kong > Admiralty
Price Range: $467 - $802 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Upper House 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hong Kong
Hotel Style:
#1 Romantic Hotel in Hong Kong
#1 Luxury Hotel in Hong Kong
#1 Business Hotel in Hong Kong
#2 Family Hotel in Hong Kong
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