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Pacific Place, 88 Queensway, Hong Kong China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
Hotel direct offer!Occasions Above The City
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Room & Suite (1126)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury.
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Room & Suite (1,126)1,126
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Airport transportation
Banquet room
Paid private parking nearby
Wifi
Yoga classes
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Car hire
Taxi service
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Solarium
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
On-demand movies
Bath / shower
Complimentary toiletries
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Room types
Mountain view
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, French, Chinese, Korean
Hotel links
Special Offer:Occasions Above The City

Location

Full view
100Great for walkers
Grade: 100 out of 100
192Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
3968Reviews19Q+A100Room tips
Traveler rating
  • 3,724
  • 180
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Time of year
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Popular mentions
Cena Leung wrote a review May 5
Hong Kong, China24 contributions17 helpful votes
+1
The Upper House came highly recommended by a friend who had spent his birthday there. Hence, the expectation was set at the highest level. The staff placed a lot of efforts into making you feel welcome before arrival - with e-mail correspondences on preferences, special occasion celebrations, dining bookings etc. The check-in was a smooth process, and there was no waiting. Sebastien was kind enough to walk me to my room directly and gave me a room tour. He was considerate enough to leave the paperwork for signing at the room which was very thoughtful. All queries I had regarding the room / activities to do during staycation was answered for me before I even have to ask, which is something truly amazing. Sebastien and his team was very kind and presented me with a welcome drink voucher together with a small sweet plate to celebrate my birthday. The room itself was very spacious with views of both the views of the peak and the victoria harbour in one go. Sebastian has kindly reminded me that the curtains needs to remain closed during the night as neighbors were able to see through the tinted windows. The bathroom a room in itself. It housed a gigantic bathtub in the middle of the room and had amazing views from it triangular windows. The room service is impeccable. The "maxi" bar is an unlimited bar, and staff was able to re-fill it within a 3 min gap from a phone call. This was amazing time which even 5-star hotels are unable to deliver. The amenities are what you would've expected from a top notch hotel, if not better (even the bathrobes are made from soft materials). The bed itself was a super king size bed that can fit 3 adults and the house made a special touch of adding extra soft bedding cover to me feel like sleeping on top of a cloud. Salisterra, the new restaurant on the top floor, had reserved one of the best table facing the victoria harbour for my birthday dinner, with our favorite bartender still serving the restaurant after its renovation this year. On top of all these services, the housekeeping staff even managed to clean up my room and made sure the curtains were rolled down by the time I returned from dinner, even refilling my bottled water supplies. The only thing that was inconvenient was the electrical socket next to the bedside, which was too hard to reach.
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Date of stay: May 2021
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Room Tip: e-mail the staff on your preference beforehand, they try to do their best
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Eric Nethersole wrote a review May 3
Hong Kong, China44 contributions33 helpful votes
Thanks again Sebastien, our guest experience manager, to greet us again with the welcoming champagne, for my second stay at Upper House. Room is spacious with nice mountain view, being upgraded to the 80 studio type. I wish next time will be a suite if possible. :-P The new restaurant Salisterra has nice food and good view, enjoyed the delicious breakfast there. I highly recommend the hotel for staycation as it provides the guests with relaxing environment and courteous service. The stay at Upper House would never be disappointed.
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Date of stay: May 2021
Value
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MelaniePauline wrote a review May 3
Hong Kong, China32 contributions61 helpful votes
The Upper House has always lived up to our expectations and exceeded them. We have been staying at this stunning hotel - "our home away from home' - a few times since it opened. On this occasion, to be honest, we were initially booked into another 5 star hotel for our stay, This was because we believed that there was still renovations underway at the Upper House. We had a few issues with the other hotel, and by chance we re-visited the Upper House to see if it was available. My husband coincidentally met the General Manager, Kristina, as he walked into the hotel for a 'look see'. Kristina was so friendly and showed him around the finished renovations of the new restaurant 'Salisterra' (which looks great BTW). We immediately changed our reservations and we are so happy we did. Upon arrival, we were greeted with a room upgrade, 2 glasses of bubbly and many welcoming smiles. Paul, Assistant Director of Guest Experience, made us feel immediately at home and welcomed back. Our stay was effortless. We had lunch and drinks at the new restaurant, and the food was exceptional. The Langoustine Ravioli was especially memorable. Cant recommend the Upper House enough, and we hope to be back for another great stay.
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Date of stay: May 2021
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bdarling123 wrote a review May 3
Hong Kong, China5 contributions4 helpful votes
The stay at Upper house was absolutely fantastic. The room was extremely comfortable and quiet with a really nice view. The bathroom in particular was a highlight and very comfortable with lots of space and view. Lots of amenities in the room and the staff were all very welcoming and friendly!
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Date of stay: May 2021
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Avey C wrote a review May 2
Hong Kong, China4 contributions
I booked The Upper House for a relaxing time-out from my busy schedule and it definitely exceeded my expectations. I was upgraded to a suite and upon arrival I found so many bespoke amenities to make my stay super relaxing. The infamous bathtub didn't disappoint - I could have stayed in there all day! Was also lucky enough to be one of the first to try their new restaurant Salisterra - service was top notch and I highly recommend the cheesecake for dessert. If you're into your fitness, try to book into a super exclusive class in one of the suites - one of the best workouts I've ever done and the silver lining was I got to go back to my room and soak in the tub :) The service is really personalised and warm - even though I've been coming to The Upper House over the years for various events, dinners etc, my staycay just elevated the hotel for me into a league of its own. Highly recommend!
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Date of stay: April 2021
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PRICE RANGE
$410 - $615 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the upper house hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
117
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Frequently Asked Questions about The Upper House
Which popular attractions are close to The Upper House?
Nearby attractions include Pacific Place (0.05 miles), Flagstaff House Museum of Tea Ware (0.3 miles), and The Wanch (0.3 miles).
What are some of the property amenities at The Upper House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Upper House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Upper House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Upper House?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Upper House?
Conveniently located restaurants include Burger Joys, ÔDELICE (Wanchai), and Petrus.
Are there opportunities to exercise at The Upper House?
Yes, guests have access to a fitness center, fitness classes, and yoga classes during their stay.
Does The Upper House have an airport shuttle?
Yes, The Upper House offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Upper House located near the city center?
Yes, it is 0.6 miles away from the center of Hong Kong.
Are any cleaning services offered at The Upper House?
Yes, dry cleaning and laundry service are offered to guests.
Does The Upper House offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.