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The Upper House

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The Upper House
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1,809 Reviews from our TripAdvisor Community

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Showing 1,572: English reviews
Phoenix, Arizona
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First class service and a great room. Great staff!!! Probably one of the best, if not the best, hotel experience we have ever had. What else is there to say about this place except that it is a first class experience all around.

Helpful?
1 Thank Brian W
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Upper House is an amazing place to stay! The view is fantastic and location super convenient. The staff there is Amazing! Big shoutout to Angie for being so amazing and helping with suggesting great places to visit, shop and eat!!! Will come back for sure :)

Helpful?
Thank Andrew C
Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had a wonderful time at The Upper House, from the moment we arrived you know that you're in for something special, an escalator ride to the upper lobby then whisked away to an upper floor with sensational views of Hong Kong. The interior design, room sizes, & layout is exceptional. This was our last stop after a few weeks... More 

Helpful?
Thank Neil S
Marcel T, General Manager at The Upper House, responded to this review

Thank you so much for taking the time to share your thoughts on tripadvisor.com! We are so glad that your stop with us was 'wonderful' and we trust a highlight on your long journey across various continents. Your kind words have been shared with our team, much to their delight! Please do let us know if your travels bring you... More 

Paris, France
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stay there if you don't like you can disagree. Super location highly trained staff, great bar. Stayed many times and view does not change. It is a place that oozes cool without trying makes you feel like you are at home and the staff mean it. I benchmark all hotels on this one and travel a lot

Helpful?
Thank camboston
Marcel T, General Manager at The Upper House, responded to this review

Thank you so much for this raving review! We are honored to know you use our House to 'benchmark all hotels' and that you feel as if you 'are at home' while here. Your generous words have been shared with the entire team, much to their appreciation. Please do let us know when we can assist in arranging any future... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

The only thing that could possibly rival the sophisticated design of the Upper House is the incredible service. From the moment we arrived, we were treated like royalty. If Hong Kong was not so alluring and amazing, we would have never left the hotel.

Helpful?
Thank Hondhuis
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for your review! We are so pleased to know you enjoyed both the hardware and 'software' of our House! Rest assured your kind words have been share with our team, much to their delight. Please do let us know when your travels bring you back through Hong Kong - we look forward to welcoming you back again soon!... More 

Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a beautiful hotel this is. The interior is really stylish and rather 'zen' using natural materials only. The rooms are large with a beautiful bathroom. Both offering great views of HK. Breakfast is at the 49th floor and offers some great food and view as well. They do not have a buffet, but offer an extensive a la carte... More 

Helpful?
Thank Raymie J
Marcel T, General Manager at The Upper House, responded to this review

Thank you so much for taking the time to share your recent experience with the tripadvisor.com community! We are thrilled to know your time here was a memorable one, and you were able to enjoy the room, Cafe Gray Deluxe, and all other aspects of our House! Should your travels bring you back to Hong Kong, or any other city... More 

Chicago, IL
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first stay at the Upper House, but we've been to many of the top hotels in this area -- Peninsula, Ritz, Four Seasons, Mandarin Oriental, etc. This is the one we're going to return to. First: The service here is unbelievable. They greet you by name. They check with you every day in case you have laundry.... More 

Helpful?
Thank TravelLovingProf
Marcel T, General Manager at The Upper House, responded to this review

Thank you for taking the time to share your experience at our House with the tripadvisor.com community! We are all so pleased to know your time here was so well enjoyed and you were able to indulge in so many aspects of our House; from the rooms to the service. Should your travels bring you back to Hong Kong, or... More 

Los Angeles, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I decided to stay at the Upper House on a trip to Hong Kong and was extremely impressed with this property. The rooms are very well designed and appointed...very spacious, comfortable and modern in design. The hotel staff was outstanding and went out of their way to make sure my stay was a comfortable and memorable one.

Helpful?
Thank SC1047
Marcel T, General Manager at The Upper House, responded to this review

Thank you for sharing your warm and generous words with the like-minded travelers on tripadvisor.com! We are pleased to know you had an 'excellent' stay with us, and you it was both 'comfortable and memorable'. Your kind words have been shared with the team, much to their delight. Please do let us know how we may assist with any future... More 

Beijing, China
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to treat ourselves to one night at The Upper House last weekend to celebrate a special occasion. Check-in was seamless, Edward and his Guest Experience team was always so helpful throughout our stay, when we asked for a taxi to go to Central we were offered a complimentary drop-off in their eco-friendly electric BMW i3, very cool! The... More 

Helpful?
Thank Samson L
Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

We reserved a suite for 3 nights. The room is clean and has great view. The staff members are very helpful and seek to help us with restaurant recommendations etc. There is a great selection of refreshments in the minibar that is generously replenished.

Helpful?
Thank peeeffchang
Marcel T, General Manager at The Upper House, responded to this review

Thank you so much for taking the time to share your experience at our House with the tripadvisor.com community! We are so pleased to know your time with us was an enjoyable one, and you were able to fully appreciate all aspects of our House, most notably with the service you experienced. Please do let us know how we may... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury. ... more   less 

Additional Information about The Upper House

Address: Pacific Place, 88 Queensway, Hong Kong, China
Location: China > Hong Kong > Admiralty
Price Range: $457 - $818 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Upper House 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hong Kong
Hotel Style:
#1 Romantic Hotel in Hong Kong
#1 Business Hotel in Hong Kong
#1 Luxury Hotel in Hong Kong
#2 Family Hotel in Hong Kong
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