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Horizon Suite Hotel

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Horizon Suite Hotel
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21 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 12, 2015

After signing contract for 3 months, they delay availability of the room by 3 days as they say they must re-furbish and clean from the previous tenant. But when we moved in, furnature was old, floor was dirty, internet connection and aircons did not work and are smelly. It's a service appartment without any service or a joke of a... More 

Helpful?
4 Thank jens257
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 4, 2014 via mobile

Located in a very nice view. But, interior design is old. Recently no hot water in a sudden while the coldest weather in HK, since the last 2 days still not yet fixed. Water is yellowish from the water tap. Tge washing machine in unit also got problem, no matter how many ways you tried to clean the machine, clothes... More 

Helpful?
7 Thank Yuen Wah L

Travelers are raving about these Hong Kong hotels

Bergen, Norway
Level Contributor
116 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed November 28, 2014

I stayed here for six months while working at The Chinese University of Hong Hong. Though across the bay, getting to the university is very easy. It is also just a few minutes to the local train. And all you need for shopping. There is a small gym and a nice outdoor pool. I don't mind coming back.

Helpful?
5 Thank Reisende935
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 7, 2014

It has a such relaxing and calming atmosphere to come home to after a tiring exhilarating typical hustle and bustle of the Hong Kong metropolis. My room appropriately overlooks the beautiful mountains and it gives that serenity that compliments a cup of coffee and snacks. It is advisable to request for the room with the killer view whenever possible. A... More 

Helpful?
Thank izreinjj
Hong Kong, China
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 1, 2014 via mobile

In a follow up to my review a few months ago, I am pleased to report remarkable improvements in the services and guest courtesy in this amazing hotel. More improvements in the way the staff interact with the guests is needed. A kind nod, a friendly smile and a gentle "hello" from the staff will go a long way in... More 

Helpful?
3 Thank ebbynewman
Hong Kong, China
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed January 23, 2014 via mobile

It's so ironically sad that such an amazing location has such a poorly managed hotel. With the extraordinarily beautiful water front and mountain views rolled into one, its a shame that the hospitality and staff training in guest relation is so appalling and third grade. I live here since the last 5 months and as the other commentators mentioned here... More 

Helpful?
1 Thank ebbynewman
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed September 8, 2013

1. I complained about the awful footstep noice of the upstair local kids to the reception staff many many times but nothing has changed. Nothing. 2. Everyday I can see some ticks at the washroom. Of course I complained it but the staff said "The ticks also appears at other rooms but we can't do anything." 3. The swimming pool... More 

Helpful?
9 Thank gingerale777
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 6, 2013

If you do not mind repairman two o'clock in the morning to wake you up, they need maintenance. If you do not mind a four-star hotel with an elevator as stove-like, regardless of the outdoor temperature is very high, And, you have to walk and the exactly same the restaurant smell with hot full hotel corridor. Of course, the hotel... More 

Helpful?
3 Thank B S
Hong Kong, China
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 10, 2013

I'd been here 4 month and I want warn you to don't stay there. Is just for Chinese toursit (low manners) stay a few days but if you need stay here longer there are no menaing except the cheaper rate (sea view rate 17.000 hk$ monthly). The management is "against" you, not there to help you (for example you forget... More 

Helpful?
4 Thank HKStyletraveler
HK
1 review
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed November 28, 2012

Very poor hotel management. The staff is very rigid, very inconsiderate. They are not there to help the tenants. They are there to enforce the hotel rule which is set to protect the landlord, and to ensure their profit at a minimum service. When you check out, rememory to bring the original key, not a duplicate, - or else they... More 

Helpful?
20 Thank infotrek
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Amenities

Highlights
  • Pool
Things to do
  • Pool
In your room
  • Air Conditioning

Additional Information about Horizon Suite Hotel

Address: No.29 29 On Chun Street, Ma On Shan, Sha Tin, New Territories, Hong Kong, China
Location: China > Hong Kong
Also Known As:
Horizon Hotel Hong Kong
Horizon Suite Hotel Hong Kong
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