We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Horizon Suite Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
Our online travel partners don't provide prices for this accommodation, but we can search other options in Hong Kong
Check In Check Out
Show Prices
Management photos
Horizon Suite Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

23 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 16: English reviews
Reviewed October 12, 2016

I was shocked by this hotel. We stayed short term 6 months. And it's such a pain. The Hotel does not help guests, but they hold on to Hotel Rules and everything you ask, they said It's their Hotel Policy/Rules. If Toilet Bowl is choked, it's Guest's fault -- either you have thrown toothpick in, or too much toilet paper...

 Report
Helpful?
1Thank Tan E
Hong Kong, China
Reviewed September 12, 2016

I've lived in this hotel with my wife and teenage daughter for a couple of months now and I'm impressed. The views from the harbor facing apartments of the harbor and hills in the distance are fantastic. The proximity to the waterfront promenade and cycle tracks is ideal and the hotel facilities must have been upgraded in the last couple...

 Report
Helpful?
Thank Dumbledore2
Hong Kong, China
Reviewed July 12, 2015

After signing contract for 3 months, they delay availability of the room by 3 days as they say they must re-furbish and clean from the previous tenant. But when we moved in, furnature was old, floor was dirty, internet connection and aircons did not work and are smelly. It's a service appartment without any service or a joke of a...

 Report
Helpful?
5Thank jens257
Reviewed December 4, 2014 via mobile

Located in a very nice view. But, interior design is old. Recently no hot water in a sudden while the coldest weather in HK, since the last 2 days still not yet fixed. Water is yellowish from the water tap. Tge washing machine in unit also got problem, no matter how many ways you tried to clean the machine, clothes...

 Report
Helpful?
7Thank Yuen Wah L
Bergen, Norway
Reviewed November 28, 2014

I stayed here for six months while working at The Chinese University of Hong Hong. Though across the bay, getting to the university is very easy. It is also just a few minutes to the local train. And all you need for shopping. There is a small gym and a nice outdoor pool. I don't mind coming back.

 Report
Helpful?
5Thank Reisende935
Kuala Lumpur, Malaysia
Reviewed August 7, 2014

It has a such relaxing and calming atmosphere to come home to after a tiring exhilarating typical hustle and bustle of the Hong Kong metropolis. My room appropriately overlooks the beautiful mountains and it gives that serenity that compliments a cup of coffee and snacks. It is advisable to request for the room with the killer view whenever possible. A...

 Report
Helpful?
Thank izreinjj
Hong Kong, China
Reviewed May 1, 2014 via mobile

In a follow up to my review a few months ago, I am pleased to report remarkable improvements in the services and guest courtesy in this amazing hotel. More improvements in the way the staff interact with the guests is needed. A kind nod, a friendly smile and a gentle "hello" from the staff will go a long way in...

 Report
Helpful?
3Thank ebbynewman
Hong Kong, China
Reviewed January 23, 2014 via mobile

It's so ironically sad that such an amazing location has such a poorly managed hotel. With the extraordinarily beautiful water front and mountain views rolled into one, its a shame that the hospitality and staff training in guest relation is so appalling and third grade. I live here since the last 5 months and as the other commentators mentioned here...

 Report
Helpful?
1Thank ebbynewman
Reviewed September 8, 2013

1. I complained about the awful footstep noice of the upstair local kids to the reception staff many many times but nothing has changed. Nothing. 2. Everyday I can see some ticks at the washroom. Of course I complained it but the staff said "The ticks also appears at other rooms but we can't do anything." 3. The swimming pool...

 Report
Helpful?
10Thank gingerale777
Hong Kong, China
Reviewed August 6, 2013

If you do not mind repairman two o'clock in the morning to wake you up, they need maintenance. If you do not mind a four-star hotel with an elevator as stove-like, regardless of the outdoor temperature is very high, And, you have to walk and the exactly same the restaurant smell with hot full hotel corridor. Of course, the hotel...

 Report
Helpful?
3Thank B S
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (27)
Viewed
Hotel & Grounds (6)
Viewed
View from Room (4)
Viewed
Room/Suite (2)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hong Kong hotels
3.6 mi away
Regal Riverside Hotel
Regal Riverside Hotel
#151 of 703 in Hong Kong
1,381 reviews
1.5 mi away
Hyatt Regency Hong Kong Sha Tin
2.8 mi away
Courtyard Hong Kong Sha Tin
Courtyard Hong Kong Sha Tin
#73 of 703 in Hong Kong
508 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Casa Deluxe Hotel
Casa Deluxe Hotel
#178 of 703 in Hong Kong
95 reviews
4.1 mi away
Royal Park Hotel
Royal Park Hotel
#41 of 703 in Hong Kong
1,039 reviews
4.7 mi away
Cue Hotel
Cue Hotel
#150 of 703 in Hong Kong
120 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
Things to do
  • Pool

Additional Information about Horizon Suite Hotel

Address: No.29 29 On Chun Street, Ma On Shan, Sha Tin, New Territories, Hong Kong, China
Location: China > Hong Kong
Also Known As:
Horizon Hotel Hong Kong
Horizon Suite Hotel Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Horizon Suite Hotel staff and other travelers.
3 questions
Ask a question
Questions? Get answers from Horizon Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room facing the water and half way up (floor 6-10) as you'll get a view of both the swimming pool and the harbor / hills.”
 of 5 bubbles Dumbledore2, Sep 12, 2016 | Read review
“Just not stay in this place”
 of 5 bubbles jens257, Jul 12, 2015 | Read review
“High up and facing the bay. That's much better than the back.”
 of 5 bubbles Reisende935, Nov 28, 2014 | Read review
“1.mountain room view”
 of 5 bubbles izreinjj, Aug 7, 2014 | Read review
“They treat guests are idiots(水鱼)then crazy chops!”
 of 5 bubbles 384bs, Aug 6, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question