Harbour Grand Hong Kong
4,619 reviews
#63 of 797 Hotels in Hong Kong
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No.23 Oil Street, North Point MTR Fortress Hill Station, Exit A, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
View all photos (3,876)3,876
Room & Suite (1379)
Dining (408)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Harbour Grand Hong Kong
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#63 of 797 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice
The multi-award winning Harbour Grand Hong Kong is ideally located in the heart of Hong Kong Island and just few minutes walk from the MTR station with easy access to the city's business, shopping, dining and fashion districts. All 828 contemporary-designed guestrooms and suites featuring different perspectives of Victoria Harbour. In addition to the 27-metre outdoor swimming pool, gymnasium, spa facilities, a total of 12,685 square feet of meeting spaces, there are also 5 distinguished restaurants which accent Cantonese, European, Japanese and international cuisines, with Le 188 Restaurant and Lounge boasting a 188 degree panoramic harbour view.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Wifi
Paid wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Bay View
Languages Spoken
English, Chinese, Japanese
Location
Full view
98Great for walkers
Grade: 98 out of 100
386Restaurantswithin 0.75 miles
25Attractionswithin 0.75 miles
Contact
No.23 Oil Street, North Point MTR Fortress Hill Station, Exit A, Hong Kong China
Name/address in local language
Getting there
Fortress HillMass Transit Railway (MTR)3 min
Tin HauMass Transit Railway (MTR)9 min
4,619Reviews205Q+A100Room tips
Reviews
Traveler rating
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- 91
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Popular mentions
I really enjoy staying in this Hotel. I have joined this hotel staycation package for 4 times. Every times makes me feel good. And I appreciate the customer service, especially the front desk staff- Jasmine. She is very nice and provided good service to us. I will join this package in the future.
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Date of stay: February 2021Trip type: Traveled with family
Helpful
1. The hotel has very good services 2. I enjoy dining at 41/F together with the night Sea View through the windows of the restaurant. Sometimes, I enjoyed my dinner at room, and the food remained hot and fresh. 3. I am a photographer, and like to shoot landscape. I found that the Sea Harbour View of the hotel is very famous.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Room Tip: 5* services and excellent sea harbour view
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Helpful
perfect stay in harbour grand Hong Kong, the hotel is located next to mtr station and walk few minutes to there. the hotel is facing the harbour and I requested room has harbour view, amazing, room is spacious.
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Date of stay: February 2021
Value
Rooms
Service
Helpful
I stayed in Harbour grand (HK) for more than a month. It was an enjoyable experience. The hotel is modern and grand. I love the spacious bath tub and the separate shower area in its bathroom. Their management team is efficient and courteous. The Chinese restaurant serves delicious dim sum and other Chinese dishes are of very high standard. Transport is convenient. The hotel is close to MTR station (Fortress Hill station). There is a big supermarket next to the station. You can also find several grocery stores and restaurants around.
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Date of stay: December 2020Trip type: Traveled with family
Helpful
Response from Chong Gary, 顧客服務/櫃檯辦公室 at Harbour Grand Hong Kong
Responded yesterday
Dear yeungpkl, Thank you very much for sharing this encouraging review on TripAdvisor. We are delighted to learn that you enjoyed every aspect of the hotel and our passionate & attentive services made your stay a comfortable and memorable one. Thank you for highlighting the areas which have made your entire stay experience much more fantastic, in particular the well appointed room and the good quality of food we served at Kwan Cheuk Heen Chinese restaurant, your kind words have been shared with the relevant team with most sincere appreciation. Thank you once again for choosing us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Gary Chong / Director of Guest Services
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This is the poorest hotel that I have ever visited. We booked a staycation package on Valentines Day. The hotel originally allowed check in at 2-3 pm, but there were too many people that we have to waited until 7:30pm. We waited for more than 4 hours just to get our room!!!!!! What’s worse is that, the government policy banned dine-in service until 6pm so that all visitors here in Harbour View chose room service. We just checked in at 7:30pm and ordered the room service at 8:15pm. It is now 12:00am in the midnight and we still haven’t see our meals. WE WAITED FOR A WHOLE DAY AND NIGHT!!!!!!!!!!!!!!!!! The staff just asked us to wait and wait and then no phone answer the call at the end. Can’t imagine a five-star hotel can offer us such a poor service, even worse than hourly hotel ;)…
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Date of stay: February 2021Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Chong Gary, 顧客服務/櫃檯辦公室 at Harbour Grand Hong Kong
Responded 1 week ago
Dear hkreview123, Thank you very much for taking the time to share your experience about your stay on TripAdvisor. We are very concerned to read of your disappointment which our service did not entirely meet your expectation and left you with unpleasant experience. Please accept our sincere apologies for the shortfall. We believe this was an isolated incident as we always put guest satisfaction on our first priority and we strive hard to take care of each and every guest. Thank you once again for your valuable feedback which is the most helpful for us to identify the areas to further improvement of our services. We sincerely hope that we will have the opportunity to welcome you back to Harbour Grand Hong Kong in the near future. Kind regards, Gary Chong / Director of Guest Services
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PRICE RANGE
$102 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港海逸君绰酒店, harbour grand hong kong hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / City Garden / Eastern District / North Point
NUMBER OF ROOMS
828
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Claim Your Listing Frequently Asked Questions about Harbour Grand Hong Kong
Which popular attractions are close to Harbour Grand Hong Kong?
Nearby attractions include Victoria Park (0.6 miles), North Point (0.5 miles), and The Jardine Noonday Gun (0.7 miles).
What are some of the property amenities at Harbour Grand Hong Kong?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Harbour Grand Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Harbour Grand Hong Kong?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Harbour Grand Hong Kong?
Yes, valet parking is available to guests.
What are some restaurants close to Harbour Grand Hong Kong?
Conveniently located restaurants include Cruise, Le 188° Restaurant & Lounge, and Sister Wah.
Are there opportunities to exercise at Harbour Grand Hong Kong?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Harbour Grand Hong Kong have an airport shuttle?
Yes, Harbour Grand Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Harbour Grand Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Harbour Grand Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Harbour Grand Hong Kong?
The staff speaks multiple languages, including English, Chinese, and Japanese.