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Dorsett Mongkok Hong Kong

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Traveler (2759)
Room & Suite (1005)
Dining (186)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#69 of 603 hotels in Hong Kong
Location
4.0
Cleanliness
4.4
Service
4.5
Value
4.2
Travelers' Choice
Best known for its service excellence and is conveniently located amid Tai Kok Tsui and Mongkok, with a mere 7-min walk away from the Olympic metro (MTR) station, Dorsett Mongkok is a proud recipient of TripAdvisor's Travellers' Choice' award for 11 years and one of the few EarthCheck's silver-certified green hotels in Hong Kong. Hotel facilities include smart bottle-filling water stations on selected guest floors, 24-hour fitness studio and self-service laundry, and Dorsett Kitchen serving light breakfast daily. Enjoy our Foodpanda room service menu available until late hours, and vending machine fully-stocked with refreshments and daily necessities.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Free shuttle or taxi services
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Airport transportation
Shuttle bus service
Taxi service
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Chinese

Location

No. 88 Tai Kok Tsui Road Kowloon, Hong Kong China
Name/address in local language
Dorsett Mongkok Hong Kong
4.5
5,655 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Dorsett Mongkok Hong Kong is often celebrated for its strategic location, offering guests easy access to public transport and local culinary delights. The hotel's hospitable service, which includes complimentary shuttle buses and thoughtful gestures for special occasions, generally receives high marks, although some guests have encountered inconsistencies. While opinions on value vary, with some guests questioning the cost, the hotel earns consistent praise for its cleanliness and the cozy, albeit compact, nature of its rooms. However, some reviewers suggest that the breakfast options could be more varied.
Location
Convenient
Atmosphere
Inviting
Rooms
Clean
Value
Reasonable
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory
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5655Reviews185Q+A100Room tips
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Chan C wrote a review Feb 11
1 contribution
Room was great - very clean and comfortable. Special shoutout to the exceptional service by Augustine Cheung. I left my charger in the hotel room and Augustine with his prompt responses, was able to retrieve it and even offered to mail it back to me FOC. Really really appreciate the service provided. Thank you so much once again!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 1 week ago
Dear Valued Guest, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. Your compliments is definitely a great motivation for all of us, and your kind words will be passed onto Augustine and the teams to keep them motivated. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back for another promising stay in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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liliant wrote a review Feb 8
Singapore, Singapore759 contributions
Awesome stay at Dorsett Mongkok and many thanks to Mr Wilson at belldesk for his warm welcome. He helped me to do self check in and it was fast and easy. The hotel shuttle bus driver was also very helpful and this hourly shuttle bus was pretty useful. You can even alight at Kowloon station which was really convenient. The housekeeping team for room 1109 was fantastic too and they did a great job everyday. My room was facing the primary school and if you want to walk to Mongkok MTR, it will be about 10 minutes. This hotel has exceeded my expectations and I will revisit soon.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 1 week ago
Dear Liliant, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. Your compliments is definitely a great motivation for all of us, and your kind words will be passed onto Wilson and the teams to keep them motivated. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back for another promising stay in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Queenie W wrote a review Feb 2
Los Angeles, California10 contributions
How to begin writing about this wonderful place we call home when we are in Hong Kong. We have stayed with Dorsett Mongkok for almost a decade now. Every single time we are there we were NEVER disappointed. Even when there is a little problem caused by other situation, the staff make sure that everything works to our satisfaction. I am giving credit to ALL the staff supporting this hotel. Aus Cheung, our front office manager, he is always there to answer any concern and arrange anything we needed to make our stay more comfortable than last time (if that is possible). He is the Gem! Our daily breakfast supplied by the hard working kitchen staff supplying always perfect eggs. The sweetest servers at the restaurant that welcomes us every morning and start our day perfectly. Last but not least, the VERY hard working room cleaning staff that works quietly but perfectly behind the scene making our stay always most comfortable. Thank you thank you thank you , to all and we will be back soon.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Speak to the hotel staff, they will help you with anything they can to make your stay better.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 2 weeks ago
Dear Valued Guest, Thank you for your lovely comments and continuous support to our hotel. We are happy that our teams had once again rendered you a great staying experience as usual. Your compliments is definitely a great motivation for all of us, and your kind words will be passed onto Gus and the teams to keep them motivated. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back for another promising stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Manuel Adhy wrote a review Feb 1
2 contributions
I love the location near center, across McD. Room good for me, bed and pillow are perfect. 7 minutes from olympic station mrt. Water are reffilable in selected floor. Better to book at least 2 month before to get better price. Overall it has been great
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 2 weeks ago
Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathmarksussex wrote a review Jan 2024
Eastbourne, United Kingdom2 contributions
Very central, free shuttle to numerous destinations every hour , good value for money… little extra’s like sweetie ‘s 🍬🍭and Wilson the concierge was a super star with our luggage and help with transportation… needed help with safe and the staff fixed it within 10mins . Would highly recommend for a budget stay in Hong Kong 🇭🇰
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 3 weeks ago
Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daydream796522 wrote a review Jan 2024
2 contributions
Rooms so small. You xan only get out of bed on one side. No space for suitcases and no wardrobe just a hanging rail you can't reach. No information available about breakfast, no maps or local information. Reception area is tiny and full of cases with people coming and going. One toilet in reception for all the people waiting for rooms and leaving after 11am.
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Date of stay: January 2024Trip type: Traveled as a couple
Room Tip: Go elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 3 weeks ago
Dear Valued Guest, We regret to hear that your stay did not meet your expectation this time. Your comments on the hotel facilities have been well noted and reflected to the concerned department for continuous improvement. Should you have any inquiry during your stay, please do not hesitate to reach our guest services team for assistance. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phenweb wrote a review Jan 2024
Hampshire, United Kingdom3 contributions
Rooms are tiny (smaller than cruise cabin) as is the bed. Feet hanging out of the end of the bed almost against wall. Restaurant poor and no bar. No lobby seating most of the time. Endless cases blocking entrance as bookings ignore check-out/in requirements leaving visitors having to store luggage on arrival and departure some of which disappears to a garage next door. Lifts very slow especially given 25+ stories of facility. One night we reverted to service lift to get to our room. Bathroom is just glass screen i.e. little privacy. One chair in room but can't move round bed with cases in room. Not worth money of two night stay - double price of London Travelodge! Booked as part of itinerary on back of cruise - think agents must have confused this one with the other Dorsett Hotel which looks a lot nicer! On up side, location is OK nearest MTR Olympic or Mong Tok and others in walking distance as is night market. Was hotel shuttle to some Kowloon locations but did not use. Won't be staying again and picture on this site is deceiving showing bed Received Manager's welcome email as we checked out....
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Check room size and correct booking as other Dorsett Hotel. Marked as luxury due to cost but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 3 weeks ago
Dear Valued Guest, We regret to hear that your stay did not meet your expectation this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal.On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kevincharles3995 wrote a review Jan 2024
Huddersfield, United Kingdom138 contributions
We arrived at the Dorsett having been on a 12 day cruise, can honestly say one of the worst reception experiences I ve had in all my travels. We arrived at about ten am in the morning - didn’t expect to check in but was appalled at how cases were stored. Stacked up a tied with string in the tiny reception. We were told to cone back at two and ended up carrying 2 designer hand cases around for 4 hours. Arriving back at 2 - of course our room wasn’t ready ! It was only when we made a strong complaint we eventually got into our “superior “ room - absolutely tiny - no case storage space, a portable de humidifier running. As we had a late flight out we asked about case storage on the last day - told it was secure - imagine our shock to see an open garage door with about a 100 cases again secured with string lanyards. In summar chaotic, tiny rooms, intermittent internet, not recommended
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Go somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 3 weeks ago
Dear Valued Guest, We regret to hear that your stay did not meet your expectation this time. Despite our standard check-in time at 15:00, we always try our best to accommodate early check-in requests based on hotel availability. We apologize we weren’t able to provide early check-in during the said time due to high occupancy. At the same time, your comments on luggage storage arrangement and internet have been well noted and reflected to the concerned department for continuous improvement. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mp wrote a review Jan 2024
Plymouth, United Kingdom5 contributions
Bedroom rather small, but with everything you need. We arrived tired and disheveled after two long flights. We were welcomed by the reception staff. Nothing was too much trouble. Gus was a star, and I had plenty of questions for him. He was never too busy, or not interested. The breakfast was fine, and where the hotel is situated is quite central for the trains, buses and taxis. The staff at reception, the bus driver and the cleaners were a credit to your hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The free bus into town was a real bonus.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 3 weeks ago
Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Your compliments is definitely a great motivation for all of us, and your kind words will be passed onto Gus and the teams to keep them motivated. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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michael1200C wrote a review Jan 2024
Singapore8 contributions
This hotel is putting effort to go green. No plastic water bottle is supplied in the room ... Water dispenser allocated on selected floors only. This truly disappointing especially when you have to take elevator up and down jus for a drink. What a lousy experience!
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Date of stay: January 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 4 weeks ago
Dear Michael, We regret to hear that your stay did not meet your expectation this time. At Dorsett Mongkok, we are committed to protecting the environment and have installed bottle-filling water dispensers on selected floors. Guests are encouraged to stay hydrated using the reusable glass bottle available in-room to minimize plastic bottle waste. And your comment on water dispenser location has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$93 - $147 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cosmo Hotel MongKok
LOCATION
ChinaHong KongTai Kok Tsui / Kowloon / Yau Tsim Mong District
NUMBER OF ROOMS
285
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DORSETT MONGKOK HONG KONG - Updated 2024 Prices & Hotel Reviews

Frequently Asked Questions about Dorsett Mongkok Hong Kong
Which popular attractions are close to Dorsett Mongkok Hong Kong?
Nearby attractions include Bird Garden Yuen Po Street (0.2 miles), Square Mile (0.06 miles), and New Kowloon Plaza (0.1 miles).
What are some of the property amenities at Dorsett Mongkok Hong Kong?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Dorsett Mongkok Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dorsett Mongkok Hong Kong?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Dorsett Mongkok Hong Kong?
Conveniently located restaurants include canton pot, Lost Stars Livehouse Bar & Eatery, and Burgerman.
Are there opportunities to exercise at Dorsett Mongkok Hong Kong?
Yes, guests have access to a fitness center during their stay.
Does Dorsett Mongkok Hong Kong have airport transportation?
Yes, Dorsett Mongkok Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dorsett Mongkok Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Dorsett Mongkok Hong Kong?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Dorsett Mongkok Hong Kong?
Many travelers enjoy visiting Tai Kwun (2.8 miles), Sik Sik Yuen Wong Tai Sin Temple (2.5 miles), and PMQ (2.7 miles).
Is Dorsett Mongkok Hong Kong accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.