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No.88 Tai Kok Tsui Road, Kowloon, Hong Kong China
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Traveler (2600)
Room & Suite (1361)
Dining (184)

About

#48 of 802 hotels in Hong Kong
Location
4.0
Cleanliness
4.4
Service
4.5
Value
4.2
Being the award winner of TripAdvisor’s “Travellers' Choice” for 9 consecutive years, Dorsett Mongkok is best known for its service excellence and is conveniently located amid Tai Kok Tsui and Mongkok, with a mere 7-min walk away from the Olympic metro (MTR) station. Its strategic location grants you a perfect base to explore the 24-hour vibrant happenings in its neighbourhood. Famous night markets such as Ladies Market, Temple Street, Jade Market are all within 10-min drive from the hotel. Hotel facilities include OneOneFishOne restaurant, Dorsett Lounge and 24-hour fitness studio. It is also a 100% smoke-free hotel and one of the few EarthCheck's silver-certified green hotels in Hong Kong. The safety and well-being of our staff and guests always remain our top priority. Our #DorsettCares Promise reassures you of our commitment in upholding high hygiene standards. To ensure our guests extra comfort and convneinece at the hotel, foodpanda menu featuring a list of the city’s best restaurants is in place in every guestroom to enhance our guests’ in-room dining experience. There is also a vending machine fully-stocked with sanitizing amenities and daily necessities for sale at the lobby.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Free shuttle or taxi services
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Airport transportation
Shuttle bus service
Taxi service
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
822Restaurantswithin 0.75 miles
72Attractionswithin 0.75 miles
5501Reviews180Q+A100Room tips
Traveler rating
  • 2,425
  • 2,402
  • 505
  • 103
  • 67
Time of year
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Popular mentions
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Most Recent
Sunny wrote a review Yesterday
Hong Kong, China2 contributions3 helpful votes
I’m back again for my second quarantine stay! I chose Dorsett Mongkok mainly because of the extraordinary level of service I experience with Gus! He is so professional, caring and highly responsible! I’ve recommended Gus/Dorsett to many friends and they are all super happy with him!! This time I’m only staying here for 7 nights…I feel I don’t mind a longer stay just to enjoy the 6-star service from Gus lol
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ashlea E wrote a review Aug 6
Plymouth, United Kingdom333 contributions111 helpful votes
Recently stayed here to do the 7 nights quarantine. In terms of experience I would give this a 5- staff were always friendly via whats app and bought up extra bottles of water and towels etc. The food was okay- some meals were delicious, some weren't but you can order food panda etc and the staff bring it right to your room. The rooms are small but for the price understandable.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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ashleigh h wrote a review Aug 5
1 contribution
Firstly, the staff have been lovely and helpful. The room is clean and plenty of water and a selection of fizzy drinks are available in the fridge as a compliment from the hotel. I’ve ordered a lot from Food Panda and this always gets delivered to my room quickly. Internet connection is ok. However, the room is small - I paid for a superior room and had to ask if they had my booking correct when I arrived because the room is very small with no room to exercise. There has also been hammering and drilling each day which is quite annoying when you’re in a room and can’t leave it! The food is not good. I ordered the vegetarian selection and when I arrived, I was given chicken and rice. Each meal is rice after rice after rice with a side of cabbage. Breakfast is by far the worst (I have attached a photo) and consists of a piece of bread, an egg and beans with lettuce in. Today I got 1 piece of toast with peanut butter. The portion size is also tiny. How can the food be so bad for a $9,100 a week price tag? I have previously stayed in other quarantine hotels and I’m sorry to say that the Dorsett just does not compare. I also have friends staying in other quarantine hotels who have paid the same and their food choices are great. This is something that should be standard. However, q hotels are obviously cutting corners with food to save money at the expense of their paying customers. I would not recommend this hotel nor will I be staying here again. You can get way more space and quality food for the same price in other hotels.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Myblee wrote a review Aug 3
2 contributions1 helpful vote
Room is small but clean and adequate. Thoughtful quarantine arrangements. Reasonable meals with good varieties. Good shower. Comfortable bed. No prepayment before 30 days of arrival which is a bonus. Friendly and thoughtful staff. Plentiful supply of bottled water and amenities. Towels has stain though. Would recommend.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 5 days ago
Dear Belinda, Thank you for sharing your quarantine experience at Dorsett Mongkok. We’re glad that you had an enjoyable quarantine overall. Your comment on the towel condition has been reflected to the concerned department for improvement, please be assured that this was definitely not the standard of services we strive to deliver. We hope that the nice view from the room, the high-speed Wi-Fi, the provision of a wide range of in-room amenities tailored specifically for quarantine guest’s needs as well as our prompt and thoughtful services would have made up for the room size. On your next visit on some mask-free day, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. When COVID fades away, you are welcome to visit us for another pleasant stay. Thank you again for choosing Dorsett Mongkok as your quarantine hotel in Hong Kong.
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leigh j wrote a review Aug 3
1 contribution1 helpful vote
Mongkok Dorsett is a perfect option for quarantine and for a city stay when there is no quarantine! not too much space with 2 people and a lot of luggage but adequate if you not planning on running around the room. good shower bathroom,clean and nicely fitted and decorated. Good quality,comfortable,bedding and linen. We ate regular delivered food for a few days that was balanced and simple(1 vegetarian and 1 regular) then ordered from food Panda for a few days. lots of options and variety available. Impressed with the recycling commitment of the hotel.Green bags are offered to store the washed, plastic food containers and detergent and sponge to wash them. Brita water filter jugs are also available. good idea! The staff are very friendly and helpful and overall our stay was very pleasant. Thank you Mongkok Dorsett.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 5 days ago
Dear Valued Guest, Thank you for taking the time to share your long stay experience with us. We’re delighted to know that you had an enjoyable quarantine! We are also happy to know that you are sharing the same eco-friendly mind with us in saving our Earth by using the Brita filter jugs and participating in our plastic recycling program. Here at Dorsett Mongkok, everyone wishes to go the extra miles to bring our quarantine guests a worry-free and delightful long stay. When COVID fades away, you are welcome to visit us for another pleasant stay. Thank you again for choosing Dorsett Mongkok as your quarantine hotel in Hong Kong.
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Alan Lam wrote a review Aug 2
1 contribution
Thank you HK government to allow us to quarantine. It was amazing that a one bed room can claim as a family room and can charge the price crazily. So you can imagine how spacious for a four people to stay…. Also, washroom was smelly, and the air condition had a laundry sound. So you slept with the sound the whole night. What a wonderful experience. Plus, you can not adjust the air condition temperature. You either freeze or hot. Again, thank you government and the hotel.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 5 days ago
Dear Alan, Thank you for writing us a review regarding your recent stay at Dorsett Mongkok. We regret that your stay experience wasn’t up to your expectation this time. We understand guests might have difference preference when it comes to a hotel quarantine stay, that’s why we offer various room types with room size up to 42 sq. m. for our guests’ choices according to their needs and budget. At the same time, your comments on the bathroom condition and aircon have been reflected to the concerned departments for improvement. Our Guest Services Manager would have been more than happy to assist you if you let us know about that during your stay. In the future we will continue to review and improve our services and offerings in every aspect to provide all our guests with a more delightful and caring long stay.
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Irishbirs wrote a review Aug 2
6 contributions3 helpful votes
Booked this hotel months in advance as a Quarantine hotel for my mum as I heard great reviews. It was on a ‘special price of over HK$7K) however after talking to my mum, she said the food was terrible and didn’t have any snacks in the hotel when she arrived! Only bottled water and tea. My mum is over 75 years old so she didn’t take any photos but I am so disappointed as there has been great reviews
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Date of stay: August 2022Trip type: Traveled solo
Room Tip: Don’t quarantine at this hotel as the food is terrible!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 5 days ago
Dear Irishbirs, Thank you for your comments. We are sorry to know that your mum’s stay wasn’t quite meet your expectation this time. While we review our daily menu from time to time to include various cuisines in order to cater to our guests’ different preference, we understand guests might still have their own dietary habit, which is why we offer free delivery service from lobby to guestroom if our guests prefer to order their own food or get them from their family or friends. That being said, we also hope your mum had the chance to talk to our hotel teams on the spot, so that we can try our best to arrange your mum alternatives that fit her tastes. We appreciate your time in bringing these to our attention, and we will definitely seek for continuous improvement to make sure everyone a great stay in the future. Thank you.
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John W wrote a review Aug 1
Hong Kong, China3 contributions
By all accounts arranging a quarantine booking with Hong Kong hotels can be an immensely frustrating and expensive experience. Fortunately I chose Dorsett Mongkok (on the back of reviews from the HK Quarantine Support Facebook group and YouTube videos) because they made the whole process painless. They always responded quickly and were flexible whenever it looked like my (or HK gov's) plans might changed. The reassurance this gave me was invaluable and helped me to relax and enjoy my first trip outside HK in 3 years. On to the stay itself. My "Room Comfort" was predictably small (to be expected in HK), clean and quiet with a nice city view. There were several nice touches including soft drinks waiting for me in the mini-fridge, being allowed to open my window, rapid room delivery of anything ordered from outside and a personal WhatsApp from the Manager, Eddy. I tested positive on Day 3 of my stay and moved to a government CIF on Day 5 (must have caught it at the airport or on the plane). Throughout this ordeal, the Dorsett Mongkok were very helpful and responsive, Eddy in particular. Thank you, guys. Overall, I recommend Dorsett Mongkok for a welcoming, comfortable and affordable quarantine stay.
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 5 days ago
Dear John, Thank you for sharing your quarantine experience at Dorsett Mongkok. We’re glad that you had an enjoyable quarantine. We’ve delivered your compliments to Eddy and rest of the guest services team. Your kind words are such a great motivation to us! On the other hand, we hope that the nice view from the room, the high-speed Wi-Fi, the provision of a wide range of in-room amenities tailored specifically for quarantine guest’s needs as well as our prompt and thoughtful services would have made up for the room size. On your next visit on some mask-free day, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. When COVID fades away, you are welcome to visit us for another pleasant stay. Thank you again for choosing Dorsett Mongkok as your quarantine hotel in Hong Kong.
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teresav975 wrote a review Jul 2022
47 contributions9 helpful votes
+1
Overall customer service good with fast response upon my request for amenities + drinks refill. Nice & clean small room with sufficient supply on basic needs (ie towels, detergents, soft drinks, bottled water, etc) Special thanks to Gus with warm hospitality & sincere explanation on my comments to hotel. Helping me to redeem credits for use at D-mart & food panda. Nice treat with white wine & fresh fruits. Basically food not bad except once or twice with some black dots - burnt on sandwiches from my observation. Worn out towels Room very small with very limited area to move after putting my 2 check -in baggages + 1 hand-carry baggage. Room temp a bit cold & cannot adjust. Mid-night check-out arrangement can be improved as front desk made a mistake that they thought I suppose to leave hotel in next day but actually I called to book for the night I called. Besides, suggest hotel to change policy as my flight arrived at 0525am & hotel charged me one extra night because hotel cut off with flight arrival at 6am. This is not fair to clients. Suggest to change check-on cut off to 9am or 12noon more reasonable.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 1 week ago
Dear Valued Guest, Thank you for writing us a review regarding your recent stay at Dorsett Mongkok. We are glad to know that overall you enjoyed your quarantine stay with us. We’ve delivered your compliments to Gus personally. Your kind words are such a great motivation to us! On the other hand, your comments on daily meal, room temperature, and check-in & out arrangement have been reflected to the concerned departments for continuous improvement, thank you for bringing that to our attention. Also, on your next visit on some mask-free day, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will continue to review and improve our services and offerings in every aspect to provide all our guests with a more delightful and caring long stay. Thank you again for choosing Dorsett Mongkok as your quarantine hotel in Hong Kong.
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Kaman S wrote a review Jul 2022
1 contribution1 helpful vote
+1
Stayed in Dorsett MK for 7 days quarantine in Jul 2022 Good attitude towards the service (Relatively) affordable price compared to other quarantine hotels clean and tidy nice meals, the food is still warm when arrived and the taste is acceptable
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Date of stay: July 2022Trip type: Traveled solo
Room Tip: Order self delivery food if you are not adapted to Asian food, most meals are Asian meals
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Anita Chan, General Manager at Dorsett Mongkok Hong Kong
Responded 5 days ago
Dear Kaman, Thank you for your lovely review and it’s really nice to know that you’ve enjoyed your stay with us. We fully understand how difficult it can be to be confined in a room for such a long time, therefore our teams are all willing to go above and beyond to ensure our guests are well taken care of. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. Meanwhile, we truly hope the COVID-19 situation will soon fade away and we look forward to welcoming you back for a pleasant and promising stay in a mask-free way.
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PRICE RANGE
$117 - $175 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cosmo Hotel MongKok
LOCATION
ChinaHong KongTai Kok Tsui / Kowloon / Yau Tsim Mong District
NUMBER OF ROOMS
285
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Frequently Asked Questions about Dorsett Mongkok Hong Kong
Which popular attractions are close to Dorsett Mongkok Hong Kong?
Nearby attractions include Sham Shui Po (0.6 miles), Flower Market Road (0.6 miles), and Langham Place (0.4 miles).
What are some of the property amenities at Dorsett Mongkok Hong Kong?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Dorsett Mongkok Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dorsett Mongkok Hong Kong?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Dorsett Mongkok Hong Kong?
Conveniently located restaurants include Beauty in The Pot, Lost Stars Livehouse Bar & Eatery, and Nagasakayaki.
Are there opportunities to exercise at Dorsett Mongkok Hong Kong?
Yes, guests have access to a fitness center during their stay.
Does Dorsett Mongkok Hong Kong have an airport shuttle?
Yes, Dorsett Mongkok Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Dorsett Mongkok Hong Kong have airport transportation?
Yes, Dorsett Mongkok Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dorsett Mongkok Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Dorsett Mongkok Hong Kong?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Dorsett Mongkok Hong Kong?
Many travelers enjoy visiting Tai Kwun - Centre for Heritage and Arts (2.8 miles), Sik Sik Yuen Wong Tai Sin Temple (2.5 miles), and PMQ (2.7 miles).