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Hyatt Regency Hong Kong, Tsim Sha Tsui

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#35 of 712 Hotels in Hong Kong
Certificate of Excellence
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Hyatt Regency Hong Kong, Tsim Sha Tsui
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2,202 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

This was my first time in HK and decided to book a good 5 star brand such as Hyatt, I must say that I was rather disappointed upon arriving at the hotel, the lobby is in a silly location, you need to take a lift to get there, the staff are extremely unfriendly, there is virtually no porter service when...

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Helpful?
Thank Mohsin B
Sydney Australia
HOTEL’S FAVORITE REVIEW
Reviewed December 1, 2016

This hotel may look like it is far off from the main strips but it is not. It is definitely my hotel of choice on the Tsim Tsa Tsui side now. - room quality is excellent switch sufficient rooms and space. - electricity ports are British 3 plug with one adaptor provided. - bar is minimal but adequate - bathroom...

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4Thank Goochmaster
About Hotel's Favorite Review
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Goochmaster, it was a pleasure to read your comprehensive review, thank you for sharing. Thank you for your positive feedback on the hotel facilities, breakfast quality and overall services. Your comments on our guestroom facilities were noted and your fair comment on our pricing was much appreciated. We look forward to welcoming you back next time. Best regards, Per...

San Jose, California
Reviewed 3 days ago NEW

Upon arrival we were wamly welcome and received by the wonderful staffs. Alice Lai went out of her way to help us check in. She also arrange to have our luggage stored while we traveled to Macau. Came back to the Hyatt after the short trip and to my surprise...a handwritten note was on the desk from Alice welcome us...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 118khait
Pasadena, California
Reviewed 4 days ago NEW

The location of this hotel is ideally located for tourists visiting the Tsim Sha Tsui area. Overall service of personnel was very good. Besides the location, we chose this hotel because it had free wifi. We were very disappointed to find the wifi network to be very unstable, with frequent drop offs. If this is important to you, then choose...

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Thank javameyer
Reviewed 5 days ago NEWvia mobile

We had to be in downtown and this is the usual hotel we stay. It's located in a high rise in the middle of Tsim Sha Sui. Nathan street is around the corner. It's close to the aeronautical museum as well as the museum of modern art (temporarily closed). The hotel is compared to other a little newer hotels a...

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Thank Spijkers63
Thirroul
Reviewed 6 days ago NEW

Last 2 nights of our China Trip so we thought we should spoil ourselves.Paid for King room with harbour view.The view was spectacular,the location of the hotel was very good but the hotel and room was very ordinary considering the cost.Did not eat at the hotel so cant comment on the food besides being expensive enough to be not worth...

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Helpful?
Thank csworsley
Jakarta, Indonesia
Reviewed 1 week ago

Perfect location, there are plenty of restaurants in the K11 mall below the hotel. There is a supermarket and a pharmacy also. Tsim Sha Tsui MTR access is also below the hotel. Room is quite big for hong kong standard. Various spread on the buffet breakfast.

Review collected in partnership with Hyatt Hotels
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1Thank lilikmerp
Sunnyvale, California
Reviewed 1 week ago via mobile

We just stayed at this Hyatt for 3 nights and found the location perfect - close to lots of malls, easy access to MTR, multiple breakfast spots just right outside the hotel if you want to try some local food, and a number of excellent Chinese and Japanese restaurants nearby. The room we stayed in was spacious (much better than...

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Helpful?
Thank mimo01
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear mimo01, thank you for your review. We were happy to learn that you had a comfortable stay and found our room and facilities to your satisfaction. Your suggestion to have coffee mugs in the guestroom was well noted, thank you for sharing. We look forward to welcoming you back in the not too distant future. Best regards, Per Kredner...

Pretoria, South Africa
Reviewed 1 week ago via mobile

This hotel could have been extremely perfect IF the hotel staff were not so arrogant. When we arrived no one helped us with luggage and no one greeted. We were assisted by an unfriendly, rude man named Oscar. We greeted him and he did not greet back, he just responded to my greeting with a cold, "checking in?". I find...

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Helpful?
Thank Razina P
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Razina P, I very much regret that your stay experience was less than satisfactory on this occasion. I do wish to take this opportunity to extend my apology and seek your patience and understanding. Your valuable feedback will be shared with our management team for immediate improvement. Thank you for bringing this to our attention and we hope to...

Singapore
Reviewed 1 week ago

The room is excellent and very comfortable. Overall experience is welcoming and pleasant. Location is convenient, next to shopping mall, K11 Mall and MTR. Plenty of local food outlets just from its doorsteps.

Review collected in partnership with Hyatt Hotels
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Thank 432winnief
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear 432winnief, thank you for sharing your stay experience on TripAdvisor. We were delighted to note that you found our room excellent and had a comfortable and pleasant stay. We look forward to your return again soon. Best regards, Per Kredner - General Manager.

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
Cuisines: Asian, Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 

Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Price Range: $196 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Reservation Options:
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Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong
Hotel Style:
#19 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#34 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and other travelers.
31 questions
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Questions? Get answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“upper floor 32 Sm. corner suits are roomy”
 of 5 bubbles Mehri13, 2 weeks ago | Read review
“Harbor Facing Suite”
 of 5 bubbles vs4121, 3 weeks ago | Read review
“Choose a Club room.”
 of 5 bubbles bcrunde, 4 weeks ago | Read review
“Ask for the Bat View to enjoy your stay!! and great view of the city and bay especially during night.”
 of 5 bubbles kharfraz, 5 weeks ago | Read review
“higher up the better-less traffic noise, harbor front views are very nice”
 of 5 bubbles IvanO538, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question