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No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong China
Lowest prices for your stay
$209
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Free cancellation until 08/18/22
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$209
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Free cancellation until 08/18/22
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#119 of 802 hotels in Hong Kong
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.1
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Paid public parking on-site
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family
Languages Spoken
English, Chinese
3696Reviews66Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Juke88 wrote a review Yesterday
Hong Kong, China5 contributions2 helpful votes
We did online check in and was told an email will be sent once the room was ready (3pm). By 4.30pm Still no email. We proceeded to check in and was told that the room was not ready and will require another hour and a half to clean the room. There was no attempt to offer an alternative room or sincere apologies. Never returning to this hotel again. 3 hours delay is a large proportion loss for a one night staycation. Not to mention the stress and inconvenience for what was suppose to be a relaxing stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Edward Tse wrote a review Aug 9
Hong Kong, China2 contributions2 helpful votes
The hotel cannot mirror/cast NowTV to the TV even I am in Regency Executive Suite. Staff replied that due to the apps issue to refuse mirror/cast, but I can mirror/cast in Marriott's hotels with my iPad / android Phone. If you need to view English Premier League, please well concider to this hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Yolabastien wrote a review Aug 3
Hong Kong, China1 contribution
Service was great as usual, location is great since it’s convenient. I didn’t have dinner during the stay, but I have been here for dinner several time before. It will not disappoint you as it usually meet the expectation.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Coleman wrote a review Jul 2022
2 contributions
Thank you for the wonderful service during my stay from 17 to 18 July 2022. Special thanks to Steven, from the Sales Department, for the professional assistance and excellent arrangement. He has been nothing but a star, truly outstanding. Ray, the representative from the Front Desk, provided brilliant services at my arrival. He had provided crucial information for my stay such as breakfast time and the location of the recreation facilities. His attentiveness and professionalism is highly appreciated. The room is spacious and clean. The bathroom with bathtub is fantastic and modern. Location is convenience and close to shopping mall. From food to room service everything was perfect, and I really appreciate the effort you put in to make your guest comfortable. I will definitely come again.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KW wrote a review Jul 2022
1 contribution
We have posted the no. of high chair required and birthday request to Haytt frontdesk, when we arrive the restaurant Cafe (L floor), they have no idea for what happened. We asked for a birthday cake in a humble way, the staff just ignored it, and we asked for any updates, she declined with any rationales, which we never experienced with any hotels even with lower rating. Tried to seek the help from manager of the cafe, she answered in a very unprofessional way that at least one day is required to notify them. We shown them the communication with the Front Desk via Haytt app, she blamed the front desk! Very luckily, another junior said they can prepare a cheese cake with a candles. Yes, thats all we wanted…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul wrote a review Jul 2022
2 contributions2 helpful votes
Staff at the Regency Club does not meet the expected service standard. More training is required. Choice of food is limited and not refilled regularly. The building also needs maintenance. Not sure if it is due to cost savings, one out of four lifts is always out of service. Overall, very disappointing experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WaiMan wrote a review Jul 2022
Hong Kong, China161 contributions49 helpful votes
+1
The food and services are very nice. The Manager Ms Teresa Cheung is so helpful and considerate. Her professional and friendly behaviour is very appreciated. Thank you for providing an extra mask to my husband and all assistance. We must visit the restaurant again.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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simonmytang wrote a review Jul 2022
Hong Kong, China1 contribution
Excellent stay as always. Professional staff, stunning view from room and club lounge. Excellent service, and very convenient location. Would highly recommend this property for both business and leisure travel
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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worldclasstraveller4 wrote a review Jul 2022
Vancouver, Canada46 contributions60 helpful votes
Room is clean & big in HK standard. Bed is comfy, the down comforter is a bit too warm for summer but the maid changed a thinner one when I requested. Shower is great, big stall & water pressure is soothing. Lots of eating places in K-11 Art Mall which is connected to the hotel. MTR is connected to the hotel too, so the location is very good.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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600pennyl wrote a review Jul 2022
Hong Kong, China63 contributions31 helpful votes
+1
Really bad experience Brithday trip , frist time check in at Hyatt group hotel , really disappointed, compare.last time check in at Mariott grouo hotel ,Habour view Renaissance better a lot , no birthday card no room upgrade (pay money is ok but no any offer),no service room small, no bath tub , when i swimming need share with apartment residence,health club & swimming pool totally no service, when i check in didn't warm remind guest carry mobile phone for leave hime save , i order some food from room serice , the food tatse too salty , morning breakfast is ok , i ffel some service for the restaurant staff , i stay 18hours here frist time u feeling have some sevice at this hotel .the guest floor lobby when u waiting the lift , there was no air-conditioning here .18hours same
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$115 - $213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency hong kong tsim sha tsui hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
381
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Frequently Asked Questions about Hyatt Regency Hong Kong, Tsim Sha Tsui
Which popular attractions are close to Hyatt Regency Hong Kong, Tsim Sha Tsui?
Nearby attractions include Bobby's Fashions Hong Kong Bespoke Tailors (0.07 miles), Rashmi Custom Tailors (Hong Kong Tailors) (0.2 miles), and Empire International Tailors (0.2 miles).
What are some of the property amenities at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Hong Kong, Tsim Sha Tsui?
Conveniently located restaurants include Gusto - Taste Italian, Yan Toh Heen (Regent Hong Kong), and Akita Hamayaki.
Are there opportunities to exercise at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hyatt Regency Hong Kong, Tsim Sha Tsui have airport transportation?
Yes, Hyatt Regency Hong Kong, Tsim Sha Tsui offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Hong Kong, Tsim Sha Tsui offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Hong Kong, Tsim Sha Tsui?
The staff speaks multiple languages, including English and Chinese.