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The Cityview Hong Kong

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#98 of 698 Hotels in Hong Kong
Certificate of Excellence
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The Cityview Hong Kong
The Cityview Hong Kong
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1,787 Reviews from our TripAdvisor Community

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Showing 1,291: English reviews
Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Clean and modern hotel, food is very nice, staff are also very helpful and friendly the hotel is in the middle of everything, subway is on the next road so it is really easy to get to places would stay here again!

Review collected in partnership with statravel.com

Helpful?
Thank chelsieh93
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear Chelsieh93, Thank you for taking the time to share your experience with us. We appreciate your nice compliments and glad that our service has left a lasting impression on you. We will continue to strive for excellent service and we look forward to extend our warmest welcome to you on your next return. More 

Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Good location which takes only few minutes to reach Yau Ma Tei MTR atation. Highly easily accessible. However, the room equipments are a bit old. The light was dim... But still the room is big enough to place luggage bags.

Helpful?
Thank SherlockHolmos
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear SherlockHolmos, Thank you for choosing The Cityview and we are glad that you enjoyed our convenience location and room size. However, we regret to hear that you are not satisfied with the in-room lighting and room equipment and we have noted on your comment and will share with our management for review and improve. We sincere apologize for the... More 

Houston, Texas
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The staff was well versed in English and extremely helpful with settling in. Answered all my questions including providing me the with the fastest route to my destination. The hotel was also very clean and comfortable to stay in. Hotel was next to MTR (less then 5 min walk away) and perfect to getting around the city.

Helpful?
Thank mcaihuang
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear mcaihuang, Thank you for sharing your comment with us. It was great pleasure to learn that you enjoyed our staff service, convenience location, and hotel service. We appreciate your gracious comments and nothing pleases us more than that as it helps to motivate us to continue to strive for best quality service provide to our guest. We look forward... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This was my second stay with the hotel for my annual visit to the hifi show in August. The hotel is located in an extremely convienient location near the Yau Ma Tei MTR station. Rooms are clean and spacious. Received complimentary upgrade to premier room. Although the hotel is currently undergoing some renovation works. Services are still up to standard.... More 

Helpful?
Thank Jaylen2000
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The room advertised in the website is different from the ones available during our stay. Hotel staff advised us that the hotel was undergoing renovation thus the smaller rooms but had we been advised that the family room would barely accommodate four adults and a couple of kids, we would have reserved a bigger room. Same complaint was aired by... More 

Helpful?
Thank Lilac F
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

We are terribly sorry to make you confused. Please be understood that the maximum occupants in family room is either 4 adults or 2 adults and 2 children which is indicating in the hotel website. Our Premier room at an average of 24 sq.m, it's the signature room for spacious comfort with expansive windows would be a perfect alternative. More 

walker166
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff could not have been more helpful. Easy to get to from the airport via the train link. Very comfortable rooms. The complimentary smart phone with roaming data was extremely helpful to us first timers in Hong Kong. The apps and interactive maps helped a lot. I'm traveling through Hong Kong and have rebooked. Very pleased.

Helpful?
Thank walker166
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for sharing your feedback with us. We are glad that you enjoyed your stay with us. Your compliments about our service greatly motivates us to continue striving for excellent service. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

We really enjoy staying at The Cityview. The location is great, between two MTR exits. It is also close to a grocery store as well as many shops and restaurants. We have stayed in many different rooms and have found it very clean. The service at the front desk has been very good. They politely answer any question we have.... More 

Helpful?
Thank 16Janice
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Many thanks for taking the time to share your reviews at The Cityview. Please rest assured we have shared your most encouraging comments with our staffs. We look forward to welcoming you back in the nearest future. More 

Singapore, Singapore
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Cityview is located in an extremely convenient location, 2 minutes walk away from Yau Ma Tei (YMT) Station on the MTR. Getting here from the Airport is also a breeze via the Airport Express to Kowloon Station and changing to the complimentary shuttle bus (K5) that brings you to the hotel. Amenities around the hotel are aplenty, with convenience... More 

Helpful?
Thank James1408
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Great to learn that you had an enjoyable stay with us in The Cityview. We look forward to welcoming back again very soon. More 

Hong Kong
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Considering the price and the location, this hotel is good enough. Although the hotel lobby looks very old, the premier room I booked was very modern and clean which I believe it was reburished not long ago. And, some works are currently doing at the lobby area, but not much impact to me. The hotel also provides a handy phone... More 

Helpful?
Thank HKIE
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your reviews and great to learn that you had an enjoyable stay with us in The Cityview. We look forward to welcoming you in near future. More 

Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I must say location is very gd. You get eatery options behind hotel. Which is quite gd local food. Downside is staff not helpful. I was dissapointed with the room size and bed size of hotel room i booked thus approach front desk for recommendation to change my booking and express i am willing to top up. No one can... More 

Helpful?
Thank C j
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for taking the time out to write your comments, informing us the unpleasant experience you have encountered during your stay with us at The Cityview. The less desirable experience you described in your reviews causes us deep concern. Please accept our sincere apologies for any inconvenience and disappointment that have caused you. Kindly rest assured that appropriate training... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Jordan / Yau Ma Tei

Neighborhood Profile
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighborhood is where you will find some of the more authentic areas of Hong Kong. Not as glamorous or busy as its neighbors Mong Kok to the north or Tsim Sha Tsui to the south, Yau Ma Tei is often mistakenly overlooked by visitors on their trips to Hong Kong. Exploring parts of this area makes you feel like you’ve been transported back in time. A large part of the neighborhood draws from the rich history of Temple Street, stretching from Jordan to Yau Ma Tei, where a mix of dai pai dongs (outdoor restaurants), market stalls, fortune tellers and old karaoke bars bring out the history and culture of the area. The neighborhood is a showcase of diversity – different ethnicities, cultures, and a mix of old and new.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Book direct with promotion code "CVLP" to enjoy extra discount. Ideally situated in downtown Kowloon adjacent to the bustling Nathan Road, The Cityview is right at the heart of the territory's transport hub to all destinations. It's a 45-minute drive from the Hong Kong International Airport and just a minute walk away from the Yau Ma Tei MTR station with a host of popular chain stores and great dining outlets nearby for you to enjoy. Also, just 10 minutes away on foot are some of the most famous tourist and commercial attractions like the Ladies' Market, Jade Market, Temple Street Night Market and many others, making The Cityview the ideal destination for both business and leisure travellers. The Cityview does many things to help protect the environment. We conserve energy and water, reduce waste, and operate in a sustainable manner. Recently, the environmental performance of The Cityview has been recognised by EarthCheck; the travel and tourism industry's leading environmental management, benchmarking and certification company. Based on the benchmarking assessment report from EarthCheck, in addition to having a Sustainability Policy in place, the indicators on Energy Consumption, Greenhouse Gas Emissions, Portable Water Consumption and Waste Sent to Landfill of the property are at or above the best practice level, which is an achievement to be highly commended. ... more   less 

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Location: China > Hong Kong > Jordan / Yau Ma Tei
Price Range: $84 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Cityview Hong Kong 3.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
Cityview Hotel Hong Kong
Cityview Hong Kong
Hotel Style:
#45 Best Value Hotel in Hong Kong
#71 Family Hotel in Hong Kong
#90 Business Hotel in Hong Kong
#91 Romantic Hotel in Hong Kong
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