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The Cityview Hong Kong

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#96 of 702 Hotels in Hong Kong
Certificate of Excellence
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The Cityview Hong Kong
The Cityview Hong Kong
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1,874 Reviews from our TripAdvisor Community

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Showing 1,361: English reviews
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

I needed somewhere close to the train stations but was a bit worried after reading some mixed reviews online about this hotel. However, I found the rooms bigger than i expected for Hong Kong hotel standards and it was quite clean and comfortable. My room was not facing the main road Waterloo Road, so I had no issues with traffic...

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Helpful?
Thank Richard L
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear Richard L, Thank you for choosing The Cityview in Hong Kong. We will certainly share your comments with the team for review and further improvement. We hope to have another opportunity to welcome you back and offer you a most pleasant stay in the near future.

Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

We had a pleasant stay here for 4 nights. The rooms were very clean and generally quiet in the night. Some interest was added when fire engines let off their sirens a couple of times during our stay. A Handy mobile phone was available in every room which enabled us to contact each other outside the hotel. The reception staff...

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Helpful?
Thank paws678
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear paws678, Thank you for taking the time to share with us your compliments and comment. It gave us great pleasure knowing that you have enjoyed your stay thoroughly. And we will share your compliments to Derek as the motivation to continue to strive for excellent service. We all look forward to extend our warmest welcome to you on your...

London, United Kingdom
Reviewed 6 days ago NEW

We stayed for 6 nights and had to change room once. Both rooms weren't clean, there was dust, stains on the very dark carpet, the shower did not work properly, you could hear the neighbours. The staff is "Ok" but be ready to wake up at 9AM as the cleaners are screaming "Room Service!!". The breakfast is definitely not worth...

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Helpful?
Thank Helene F
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear helenfe60, Thank you for taking the time out to write your concerns, informing us the unpleasant experience you have encountered. The less desirable experience you described in your review causes us deep concern. Please accept our sincere apologies for any inconvenience and disappointment that have caused you. Kindly rest assured that your comments will be immediately addressed and we...

Coventry
Reviewed 1 week ago

This was our first visit to Hong Kong and I am so pleased that we booked the Cityview Hotel. The reception staff were very helpful when checking in and throughout our stay with any queries we had in relation to finding places around the area and In Hong Kong. Our room was a deluxe room on the 8th floor and...

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Helpful?
2Thank Phoebe4912
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear phoebe4912, Thank you for taking the time to share with us your compliments and comment. It gave us great pleasure knowing that you have enjoyed your stay thoroughly. And we will share your compliments to our staff as the motivation to continue to strive for excellent service. We all look forward to extend our warmest welcome to you on...

Leeds, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for 5 nights in late October Loved the hotel spotless entrance very friendly staff at reception couldn't do anymore in trying to make my stay comfortable Used the bar on a couple of occasions again staff outstanding in their behaviour and attitude towards me The room was perfect immaculate on arrival and everyday after house staff had tidied...

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Helpful?
Thank Wayne K
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear Wayne K, Thank you very much for your perfect rating about your recent stay at The Cityview. We are so glad to learn that you liked our location, rooms and service. Please rest assured that your kind words would be shared with our team, and we hope to have the pleasure of welcoming you back in the near future.

Perth, Australia
Reviewed 1 week ago

pros; 100% cleanliness. 100% professional staff. 100% Location, location, location! Cannot be happier with the location, as there are diamond boutiques, model car shops, cheap $10 eats, internet phone with international calling. cons; Very Hard small bed Very small rooms high priced food, $25 burger! noisey room from construction next door @7.35am. TIP: Do not order room service@ $25burger! walk...

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Helpful?
1Thank venusrondez
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear venusrondez, Thank you so much for your lovely review. We are delighted you had such a lovely stay with us and left with fond memories. It was an enormous pleasure to have you staying with us again and we hope to welcome you back in the near future.

London, United Kingdom
Reviewed 1 week ago

I chose this place as it was off the main road and right next to the station. Location was great to go to Yau Ma Tei fruit market, Old Opera house, Mong Kok which are all walking distance. Buses on the main road all go to the Harbour and if you buy a Express ticket you also get a free...

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Helpful?
Thank Chi1976
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear Chi1976, Thank you for choosing The Cityview in Hong Kong. We will certainly share your comments with the team for review and further improvement. We hope to have another opportunity to welcome you back and offer you a most pleasant stay in the near future

Reviewed 1 week ago via mobile

Good location and close to MTR. Clean but small rooms, single bed very small. Very small bathroom. Personnel at the reception good and English speaking. Expensive, very high price for such a small room.

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Helpful?
Thank T D
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear T D, Thank you for choosing The Cityview in Hong Kong. We will certainly share your comments with the team for review and further improvement. We hope to have another opportunity to welcome you back and offer you a most pleasant stay in the near future

Manila, Philippines
Reviewed 1 week ago

Wife and I stayed at The Cityview again during our November 2016 Hong Kong holiday. We requested for a non-smoking floor and we stayed at the 16th floor. Same as our first stay, we got a free room upgrade (Awesome!). Check in was fast and efficient (around 10 minutes). Room was nice, clean, and just the right size for us....

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Helpful?
Thank luth4ong
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear luth4ong, Thank you so much for taking the time to share your experience with us. We are delighted that you had such an enjoyable stay and thank you for your compliments. Your support is very much appreciated. We look forward to welcoming you back very soon and thank you for staying with us.

Bristol, United Kingdom
Reviewed 1 week ago

This hotel is perfectly located for getting around Hong Kong - 100m from an MTR station and buses. The staff were always welcoming and helpful, the room was spotless, breakfasts were good value with a wide variety of options. A ten night stay meant I used the hotel laundry service which worked well - if a little expensive. I would...

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Helpful?
Thank 755JayBee
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear 755Jaybee, Thank you so much for taking the time to share your experience with us. We are delighted that you had such an enjoyable stay and thank you for your compliments. Your support is very much appreciated. We look forward to welcoming you back very soon and thank you for staying with us.

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Staying in Jordan / Yau Ma Tei

Neighborhood Profile
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighborhood is where you will find some of the more authentic areas of Hong Kong. Not as glamorous or busy as its neighbors Mong Kok to the north or Tsim Sha Tsui to the south, Yau Ma Tei is often mistakenly overlooked by visitors on their trips to Hong Kong. Exploring parts of this area makes you feel like you’ve been transported back in time. A large part of the neighborhood draws from the rich history of Temple Street, stretching from Jordan to Yau Ma Tei, where a mix of dai pai dongs (outdoor restaurants), market stalls, fortune tellers and old karaoke bars bring out the history and culture of the area. The neighborhood is a showcase of diversity – different ethnicities, cultures, and a mix of old and new.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Book direct with promotion code "CVLP" to enjoy extra discount. Ideally situated in downtown Kowloon adjacent to the bustling Nathan Road, The Cityview is right at the heart of the territory's transport hub to all destinations. It's a 45-minute drive from the Hong Kong International Airport and just a minute walk away from the Yau Ma Tei MTR station with a host of popular chain stores and great dining outlets nearby for you to enjoy. Also, just 10 minutes away on foot are some of the most famous tourist and commercial attractions like the Ladies' Market, Jade Market, Temple Street Night Market and many others, making The Cityview the ideal destination for both business and leisure travellers. The Cityview does many things to help protect the environment. We conserve energy and water, reduce waste, and operate in a sustainable manner. Recently, the environmental performance of The Cityview has been recognised by EarthCheck; the travel and tourism industry's leading environmental management, benchmarking and certification company. Based on the benchmarking assessment report from EarthCheck, in addition to having a Sustainability Policy in place, the indicators on Energy Consumption, Greenhouse Gas Emissions, Portable Water Consumption and Waste Sent to Landfill of the property are at or above the best practice level, which is an achievement to be highly commended. ... more   less 

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Location: China > Hong Kong > Jordan / Yau Ma Tei
Price Range: $98 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Cityview Hong Kong 3.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
Cityview Hotel Hong Kong
Cityview Hong Kong
Hotel Style:
#62 Best Value Hotel in Hong Kong
#71 Family Hotel in Hong Kong
#90 Romantic Hotel in Hong Kong
#90 Business Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from The Cityview Hong Kong staff and other travelers.
49 questions
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Questions? Get answers from The Cityview Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The deluxe rooms are excellent quality”
 of 5 bubbles Phoebe4912, 1 week ago | Read review
“dine outside for cheap quality dining, around $5-$10au! or bakery pastries from $1.”
  • small desk
  • view of construction through very small window
  • construction will wake you at 7.30am
 of 5 bubbles venusrondez, 1 week ago | Read review
“Mountain view in new building”
  • very neat
  • everything you need in the room and a safe
  • double bed with nice AC and warm sheets
  • decent shower and has door
  • designer cupboard
 of 5 bubbles Chi1976, 1 week ago | Read review
“Most hotels would give you a free upgrade (if there are available rooms) if you book on a weekday.”
 of 5 bubbles ryanesc, 2 weeks ago | Read review
“Try and get a high floor to be away from any traffic noises from the street. I was on the 9th floor with was fine”
 of 5 bubbles P736BSpeterr, 3 weeks ago | Read review
5 of 5
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