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No.23 Waterloo Road, Kowloon, Hong Kong China
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$58
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Free cancellation until 07/05/22
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Traveler (1281)
360
Panoramas (11)
Room & Suite (950)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 04/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Cityview
Updated 04/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#116 of 802 hotels in Hong Kong
Location
4.6
Cleanliness
4.2
Service
4.2
Value
4.1
Boasting a prestigious address in the heart of Yau Ma Tei - filled with unique cultural and urban charm - The Cityview sits adjacent to the bustling Nathan Road, the famous shopping and entertainment district renowned for its historical buildings and famous attractions like the Temple Street Night Market, Yau Ma Tei Wholesale Fruit Market, Ladies’ Market and Chinese Opera Theatre. The Cityview achieves world-class green eco-standards and provides the finest in healthy accommodation by means of initiatives such as dedicated live plant walls in the lobby, plus in-room environmentally friendly facilities as well as a smoke-free overall environment. Boasting Platinum Certificate status from the globally respected Environmental Management Programme - EarthCheck, we are the prestige property at the forefront of eco-conscious hospitality in Hong Kong. We also provide up-to-date amenities and facilities including complimentary Wi-Fi, as well as professional and attentive services to make you feel right at home during your stay.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Airport transportation
Conference facilities
Banquet room
24-hour security
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
294Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
3979Reviews104Q+A100Room tips
Traveler rating
  • 1,366
  • 1,862
  • 584
  • 105
  • 63
Time of year
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Popular mentions
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Most Recent
Dr Martin wrote a review Jun 20
2 contributions
friendly and polite front line staff. warmest hospitality. great catering services. fresh and variety choice of food in both breakfast and dinner buffet. state-of-art interior room design. very convenient location adjacent Yamatei MTR station. surely will visit again in the near future.
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Date of stay: June 2022Trip type: Traveled solo
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Response from The Cityview The Cityview, 顧客服務/櫃檯辦公室 at The Cityview
Responded 4 days ago
Dear mb56ag, Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.
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YenKid wrote a review Jun 9
Birmingham, United Kingdom3 contributions3 helpful votes
I have been staying at The Cityview for nearly 2 months now and have enjoyed my time here immensely. The staff are in general excellent: the cleaning staff are very thorough and courteous; maintenance staff are quick; the entrance staff are vigilant in ensuring all visitors have valid Covid passes and their presence is great in stopping random strangers don’t just pop in. I would like to particularly commend Vivian who is highly considerate, warm and willing to deal with my queries. She has been very welcoming to me, always recognises me even in the age of face masks and a real pleasure to talk with. As someone from the UK whose family has worked in the service industry for many years, I can certainly appreciate that it is staff like Vivian who set this hotel apart from the rest. As for the facilities, my deluxe room is spacious with a very comfortable double bed, a office desk with plenty of drawer space, a modern TV and a wardrobe. The bathroom is very spacious with a rain shower and standard shower head depending on your preference. The lighting is quite nicely placed, providing adequate lighting throughout the room. My room is basically next to Waterloo Road, one of the busiest roads in Kowloon, so it does get noisy at times and the window glazing is not very effective at keeping out noise. It can be distracting during the day but I did not find this to be a significant problem even though I have been working from my room. Downstairs, the lobby is well lit with a great atmosphere, seating areas, a Thai restaurant and an in-house bakery. I enjoyed the refreshing contrasts in colours provided by the plants. I have also used their self-service laundry room charged at $40/wash and dry which is a great facility to have in a hotel. It would be even better if gym access was included. If you are reading this review, you are probably already aware of its convenient location in Yau Ma Tei. MTR is literally staring at you in the face outside. Spoilt for choice with food options - warning, if you are someone who can’t resist temptation, your waistline will be at risk. Believe me, it is probably one of the most convenient locations in HK for dining, shopping, social activities or just about anything really. Often, I didn’t feel the need to go anywhere else because everything I needed was within walking distance. A memorable stay all around, I do recommend it if you highly rate convenience and personable staff. That’s coming from someone who has stayed in about 10 different hotels in Hong Kong, and about 30 across Europe and mainland China.
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Date of stay: June 2022
Location
Service
Sleep Quality
Trip type: Traveled on business
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Response from The Cityview The Cityview, 顧客服務/櫃檯辦公室 at The Cityview
Responded 2 weeks ago
Dear YenKid, We would like to express our heartfelt thanks for your valuable comments and appreciation to our service. It is definitely an important motivation for us in providing our guests an enjoyable staying experience. We will keep up our service to ensure every of our guests’ stays a memorable one. We look forward to the pleasure of welcoming you back to our hotel in the future. Should there be any assistance or service required, please feel free to contact us.
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glorynacin4 wrote a review May 2022
1 contribution
It was nice to stay at your hotel ,the room was clean and provided with hygiene stuff ,quite place for relaxation.Highly recommended ,and I may book at your hotel in the future .The location is easy to find and accessable,staff are approachable .
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from The Cityview The Cityview, 顧客服務/櫃檯辦公室 at The Cityview
Responded May 19, 2022
Dear glorynacin4, Great to learn that you had a pleasurable stay with us in The Cityview. We look forward to welcoming you again. Thank you.
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MissHK2009 wrote a review Dec 2021
Hong Kong, China3755 contributions699 helpful votes
+1
Just checked out today after 3 nights of staycation. First, the front desk is so generous and kind to upgrade my economic room to premier room which is excellent, very spacious, clean, air con quiet and comfy, plenty of TV choices which is very important to me as I love to lie on bed and watch TV. The room provides everything one needs. The towel is very clean and new. I specially like the enough lighting inside the room. I tried their buffet breakfast on 1/F once. No good, food rather oily. Staff are very nice and helpful. Location is good, MTR station is just round the corner. Temple Street night market is 10 mins away on foot. Plenty of restaurants along the main street nearby. I have already planned when to return for staycation again. I must be back! 😎
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Date of stay: October 2021Trip type: Traveled solo
1 Helpful vote
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Response from The Cityview The Cityview, 顧客服務/櫃檯辦公室 at The Cityview
Responded Dec 8, 2021
Dear MissHK2009, Great to learn that you had a pleasurable stay with us in The Cityview. Your valuable comments concerning the buffet breakfast has been carefully noted. We look forward to welcoming you again. Thank you.
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Kathy wrote a review Sep 2021
81 contributions53 helpful votes
One of us was with wheelchair and the staff were very welcoming and polite to us. I would say the food quality at dinner buffet was great considering the relatively cheap fees we paid. We stayed in connecting rooms on 19/F and had fun. The TV model was new. We were able to connect Nintendo Switch to the TV. It was a pleasant stay. The only thing I want them to improve is pillows being too soft and some visible dirt on bedsheets. 我們中的一個人坐在輪椅上,工作人員對我們非常熱情和禮貌。考慮到我們支付的相對便宜的費用,我想說自助晚餐的食物質量很棒。我們住在19樓的連通房,玩得很開心。電視型號是新的。我們能夠將 Nintendo Switch 連接到電視。這是一次愉快的住宿。我唯一希望他們改進的是枕頭太軟,床單上有一些可見的污垢。
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Date of stay: September 2021
Value
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Response from The Cityview The Cityview, 顧客服務/櫃檯辦公室 at The Cityview
Responded Sep 23, 2021
Dear travellinak, Thank you for taking the time to share your experience with us. We are glad that you enjoyed our services & buffet dinner. Besides, we also noted your comment pillow & bed sheet and we will certainly review with the team for further improvement. Please accept our sincerely apologize to cause any inconvenience to you. Once again, thank you for your feedback. We hope to have another opportunity to welcome you again in the near future and provide you a pleasant stay.
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7h3knepx5e wrote a review Jun 2021
1 contribution
As I need to wake early and work nearby, so I sleepover for a night here. The overall experience is really nice from check-in to check-out, reasonable price, accessible location, spacious and clean room.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from The Cityview The Cityview, 顧客服務/櫃檯辦公室 at The Cityview
Responded Jun 6, 2021
Dear Tripadvisor member –7h3knepx5e We would like to express our heartfelt thanks for your valuable comments and appreciation to our service. It is definitely an important motivation for us in providing our guests an enjoyable staying experience. We will keep up our service to ensure every of our guests’ stays a memorable one. We look forward to the pleasure of welcoming you back to our hotel in the future. Should there be any assistance or service required, please feel free to contact us. Best Regards, Front Office Manager
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unatcw85 wrote a review May 2021
Hong Kong, China8 contributions2 helpful votes
Thank you Cityview hotel provide us an enjoyable staycation. We have enjoyed the hotel package including dinner buffet, breakfast. The staff are professional and polite. Thank you for upgrading us..The buffet taste great and Have a high variety of food. I highly recommend this package to all of you! I think I will join the similar package this time!
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from The Cityview The Cityview, 顧客服務/櫃檯辦公室 at The Cityview
Responded May 24, 2021
We would like to express our heartfelt thanks for your valuable comments and appreciation to our service. It is definitely an important motivation for us in providing our guests an enjoyable staying experience. We will keep up our service to ensure every of our guests’ stays a memorable one. We look forward to the pleasure of welcoming you back to our hotel in the future. Should there be any assistance or service required, please feel free to contact us. Best Regards, Front Office Manager
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Jacky wrote a review May 2021
2 contributions
Efficiency check in and good customer service, as the staffs are very nice and grand lobby. The hotel location is convenient, there is supermarket and restaurants nearby. The rooms are clean and can sleep comfortably. The restaurant of City view provided fantastic food including Western, Chinese and Thailand food. Those food are fresh and the chiefs/staffs of the buffet are kind and proactive to service you.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from The Cityview The Cityview, 顧客服務/櫃檯辦公室 at The Cityview
Responded May 24, 2021
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews like this. We will be sure to let our Front Office and Restaurant staff to know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Should any further comments or assistance be required, please feel free to let us know and we will be most pleased to assist with. Thank you for your recent stay with us. Best Regards, Front Office Manager
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HKIE wrote a review Mar 2021
Hong Kong, China118 contributions169 helpful votes
Stayed for three nights and the standard room I stayed was clean. Basically nothing much to expect but the location is supreme with many restaurants nearby. Just 5 minutes walk to Mongkok. One thing they should improve is to setup key access only to the guest floors. Because of the security and covid concern, their visitor policy is very strict. They have their staffs stationing at the lobby to stop outsiders from going up to the guest floors. However I felt like being treated as a criminal that I was questioned if I was staying here or my partner was registered. I did not feel comfortable with that as a hotel guest. Please train your staff to be more professional and polite.
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Date of stay: March 2021Trip type: Traveled with friends
1 Helpful vote
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Response from The Cityview The Cityview, Guest Services / Front Office at The Cityview
Responded Mar 24, 2021
Dear HKIE, Thank you for taking the time to share your experience with us. We are glad that you enjoyed our cleanness service and location; besides, we also noted your comment of our security access and our staff performance. Please accept our sincerely apologize to cause any inconvenience and disappointment to you. And we will certainly review with our team for further improvement and provide internal training to our staff. Once again, thank you for your constructive feedback. And thank you for visit The Cityview on your recent visit.
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KeOwwww wrote a review Mar 2021
Hong Kong, China34 contributions24 helpful votes
I was initially booked a room with one king-size bed. The front desk staff was too busy so she was speaking extremely fast and in a not really friendly manner. I was unable to hear what she was saying but I only heard the word "upgrade" because she only spoke that word loud and clear. And we said okay we glad to have an upgrade, but it turned out that was a room with two single beds instead of a one-bed configuration. It was not acceptable as that was not what we were booking. The room itself was very plain, relatively small and you can always hear the noise from both the corridor and the street. Location should not be a problem as it is next to Yau Ma Tei station. But you would expect hear the noise from the fire station and fire trucks.
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Date of stay: March 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from The Cityview The Cityview, Guest Services / Front Office at The Cityview
Responded Mar 16, 2021
Dear KeOwwww, Thank you for choosing The Cityview for your recent lodging! First of all, please accept our sincere apologies on your unpleasant experience during your last visit. We appreciate so much of your valuable comments provided in Tripadvisor platform. We treat your comments seriously and have immediate service recovery training to all staff. Achieving guest satisfaction is our No.1 goal and we thank you very much for your comment which served as catalyst for our improvement. We have immediate enhancement to our Front Desk staff on room pre-assignment in order to meet guest’s room preferences at any time. In regard to the room size, we also have rooms in larger size and different layouts namely Premier room and Premier Suites that may cater for different needs and budgets. All these come with considerable room space and upgraded in-room facilities & amenities that you will find it a better experience next time. I hope this incident would not hinder your impression to The Cityview. Please feel free to let us know the further comment and we will be most pleased to assist with. We look forward to welcoming you back to witness our improvements in the near future. Thank you
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PRICE RANGE
$46 - $96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
青年会国际宾馆, 香港城景国际, the cityview hong kong hotel hong kong, cityview hotel hong kong, cityview hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Jordan / Yau Ma Tei
NUMBER OF ROOMS
422
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Frequently Asked Questions about The Cityview
Which popular attractions are close to The Cityview?
Nearby attractions include Tin Hau Temple (0.3 miles), Tin Hau Temple (Yau Ma Tei) (0.3 miles), and Yau Ma Tei Fruit Market (0.2 miles).
What are some of the property amenities at The Cityview?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Cityview?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Cityview?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Cityview?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Cityview?
Conveniently located restaurants include Beauty in The Pot, Nagasakayaki, and Tearapy.
Does The Cityview have an airport shuttle?
Yes, The Cityview offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Cityview have airport transportation?
Yes, The Cityview offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Cityview?
Yes, dry cleaning and laundry service are offered to guests.
Does The Cityview offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Cityview?
The staff speaks multiple languages, including English and Chinese.