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Gateway Hotel Hong Kong

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#32 of 712 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Gateway Hotel Hong Kong
Gateway Hotel Hong Kong
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1,119 Reviews from our TripAdvisor Community

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There are newer reviews for Gateway Hotel Hong Kong
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Showing 789: English reviews
Hong Kong, China
Reviewed June 25, 2015

Our family stayed two nights after staying in the another hotel. Comparatively, the hotels were same grade but this hotel is more comfortable and convenient even though I paid more. Especially, My father had a leg-problem so it's so nice when we moved to shopping mall or other tourist attraction in HK. Also, staff was very kind. Because I'm living...

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank Kyungbo
James O, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Kyungbo, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Manila, Philippines
Reviewed June 24, 2015 via mobile

First i am dissapointed because the view in our room is all the tank and machine but thanks god the room is big clean the staff is nice eventhough they cant understand what i am asking this is the hotel with everyday free drinks in the ref free friuts we are satisfied with their service i like the place because...

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Helpful?
Thank Angelee R
James O, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Angelee R, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Las Pinas, Philippines
Reviewed June 24, 2015

Excellent accomodation, service and food quality. Service are given freely and with commitment with or without tips. I like the service at the continental club and in the rooms. All amenities are working well.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank gerardotrinidadgarci
James O, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear gerardotrinidadgarci, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Manila, Philippines
Reviewed June 22, 2015 via mobile

As a family we always choose the Gateway for several reasons: We like to stay on the Tsimshatsui side. Silvercord is across the street and din Tai Fung, one of our favorites, is there. The hotel is in the complex of Ocean Terminal, which has all the stores you could possibly need, including Lane Crawford, Toys R Us and Sees...

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Helpful?
Thank TingCO
James O, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear TingOdi, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Dhaka City, Bangladesh
Reviewed June 20, 2015

Very Good rooms with room service. Overnight food menus are not that good. Room service is good and the staff are well behaved and service oriented and i had a very good staying experience in this hotel and will come next time.

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Helpful?
Thank Ashrafm007
James O, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Ashrafm007, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Reviewed June 18, 2015 via mobile

We are always looking for best service in hongkong.. from ocean park to malls, to shops, but it just so rare to find one place where you feel that it would be great to go back bec of service being rendered. We dont know if its because most of them cannot speak and understand english. So we ended up being...

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Helpful?
Thank babyyna r
James O, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear babyyna r, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Manila
Reviewed June 16, 2015

Great location, service and cleanliness! I liked the prompt check in, complimentary mini bar including beer, nespresso in-room, handyphone which you can use as a hotspot while going around. All of the service staff we encountered or asked assistance were very polite and helpful. Breakfast at the continental club is very nice and peaceful, with a good selection. Room can...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Priv8A
James O, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Priv8A, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Manila, Philippines
Reviewed June 15, 2015 via mobile

It is nice to be back in my favorite hotel in HK. The location is definitely the hotel's advantage. The room is spacious. My daughter didn't want to leave the room because it was nice and comfortable. The drinks in the mini bar were all complimentary and were replenished everyday. The complimentary handyphone that keeps me connected with friends and...

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Helpful?
1Thank DeniseLiao
James O, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear DeniseLiao, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Debyshire
Reviewed June 15, 2015 via mobile

I had the good fortune to stay at the Gateway hotel for a short business trip. From the moment I walked in Winnie the front office /guest relations manager was terrific -meeting and greeting me and even taking me to my room The room was perfect The location is just great right amongst any shops you could imagine The staff...

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Helpful?
Thank yuffff
James O, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear yuffff, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience...

A TripAdvisor Member
Jakarta, Indonesia
2 reviews
Reviewed June 12, 2015

It was our transit stay before and after we went to macau with my family, but we found it as an excellent stay experience, on the 1st nite we stay at deluxe room and the room is perfect with the harbour view but quite small for the 4 of us so we upgraded the room on the next stay and...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank A TripAdvisor Member
James O, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear TripAdvisor Member, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your suggestion about having a bath stool and shower with hose for disable person in our guestrooms has been taken note for consideration when future refurbishment plan takes place. Your comments and suggestions are much appreciated...

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Three on Canton (Gateway Hotel)
Three on Canton (Gateway Hotel)
Cuisines: Asian, Seafood, International
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City - Hong Kong's largest shopping complex - Gateway Hotel, the ultimate in leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. The celebrated renovation also included the hotel's Continental Club Lounge and lobby, as well as the restaurant, Three on Canton and al fresco dining area, Be on Canton. The Continental Club is the epitome of sleek design, intuitive services and state-of-the-art amenities. Guests of The Continental Club can enjoy full access and exclusive benefits from the Continental Club Lounge, to include complimentary daily breakfast, afternoon refreshments and evening cocktails and butler service. Located in one of the world's culinary capitals, the hotel has created signature outlets such as Three on Canton which is the ultimate gourmet destination, with an impressively designed space of 20,000 square feet to dine, wine, lounge and network. Discover the most stylish al fresco dining terrace on Canton Road, dubbed 'Be on Canton'. Be part of a hip and happening venue that offers resort-style dining, cocktails and aperitifs served with delectable bites, or shake things up with an instant party. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Fitness buffs have access to the nearby Marco Polo Hongkong Hotel for a swim at the outdoor swimming pool or work out at Prince Hotel's 24 hour gym. True to its promise of an unbeatable location, Gateway Hotel lies on the junction of Canton Road and Haiphong Road in Kowloon and is a short walk from the bus terminal, Star Ferry and MTR Subway Station. The Gateway Hotel is an approximately 35-minute drive from the airport, or an MTR journey that will take around 55 minutes. Guests can also take the hotel shuttle bus which takes about 40 minutes to the airport. ... more   less 

Additional Information about Gateway Hotel Hong Kong

Address: No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Price Range: $185 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gateway Hotel Hong Kong 4*
Number of rooms: 400
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Also Known As:
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel Hong Kong
Hotel Style:
#24 Business Hotel in Hong Kong
#30 Family Hotel in Hong Kong
#31 Romantic Hotel in Hong Kong
#31 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Gateway Hotel Hong Kong staff and other travelers.
12 questions
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Questions? Get answers from Gateway Hotel Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request quiet room”
 of 5 bubbles _dnggoofy, 1 week ago | Read review
“If possible try booking rooms with Harbour View. Club floor service is very good.”
 of 5 bubbles setareh2016, 2 weeks ago | Read review
“One thing - I got a queen sized bed, and i'm used to a King at home. My mistake.”
 of 5 bubbles X5099SHdavidd, 3 weeks ago | Read review
“The bed size bit smaller.”
 of 5 bubbles 903deepakk, 3 weeks ago | Read review
“May look for more space appeal.”
 of 5 bubbles 388bhaskarb, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question