We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gateway Hotel (Marco Polo Hotels)

2 people are viewing this hotel
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveler (444)
360
Panoramas (15)
Room & Suite (421)
Certificate of Excellence

About

#54 of 746 hotels in Hong Kong
Location
Cleanliness
Service
Value
Certificate of Excellence
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City – Hong Kong's largest shopping complex – Gateway Hotel, the ultimate in leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar.Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city.
Read more
Property amenities
Parking
Free High Speed Internet (WiFi)
Restaurant
Airport transportation
Business Center with Internet Access
Conference facilities
Salon
Baggage storage
Free internet
Wifi
Public wifi
Internet
Breakfast buffet
Breakfast in the room
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Currency exchange
Gift shop
Newspaper
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Non-smoking rooms
Suites
Family rooms
Housekeeping
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Chinese
Hotel links
Visit hotel website

Location

Full view
Contact
No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong China
Name/address in local language
E-mail hotel
Getting there
Hong Kong Intl Airport16 mi
See all flights
Shenzhen Airport33 mi
See all flights
Tsim Sha TsuiMass Transit Railway (MTR)5 min
East Tsim Sha TsuiMass Transit Railway (MTR)8 min
Neighborhood
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Read more
See all nearby hotels
1,545Reviews
28Q+A
100Room tips
Traveler rating
  • 835
  • 528
  • 122
  • 44
  • 16
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Lovely rooms, staff, breakfast selection. Excellent service. Location is super easy to get to major designers (next to Fendi, Prada, Longchamp and the sort) as well as public transportation (just next to the subway station I believe). A very lovely stay, thank you for being so nice.
Read more
Review collected in partnership with Marco Polo Hotels
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)
Responded 3 days ago
Dear Jingw570, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Gateway Hotel. With warm regards from the world’s most dramatic waterfront, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Read more
Hotel's Favorite
This is an excellent hotel with convenient location. Modern decorations with friendly and courteous staffs under the influence of Mr. Will To. He is a problem solver, a valuable staff to the hotel. My husband and I have been staying at Marco Polo Hotel for 10 times. Even have some problems and Will To solved it for us immediately with customer satisfaction. The breakfast is excellent too, 10 morning breakfasts and we were still enjoyed it. We will highly recommend this hotel to my relatives and friends. Will come back next year.
Read more
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)
Responded Nov 2, 2018
Dear Teresa K, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience with Will, our Assistant Front Office Manager. We will be more than happy to share your comments with him as we are sure he will be most appreciative of your compliments. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Gateway Hotel. With warm regards from the world’s most dramatic waterfront, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Read more
The hotel is very nicely done. Not much of a lobby, but it is clean and comfortable. We loved the location and the staff were always helpful when we needed it. I'll stay here again. It's in a great location in West Kowloon. I can't afford to go shopping in the area, but I can enjoy the awesome area.
Read more
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)
Responded 1 week ago
Dear Breton S, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Gateway Hotel. With warm regards from the world’s most dramatic waterfront, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Read more
Not the 1st time I booked this hotel. The room was spacious and clean. Location is great. Everything is nearby. Shopping, restaurants. Just took it some time for the check in. Otherwise would be 5 stars. Check in online is a must since the room was already paid by credit card.
Read more
Review collected in partnership with Marco Polo Hotels
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)
Responded 1 week ago
Dear 171marcelop, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the check-in service at the hotel. Our Front Office team has been reminded to speed up the process, occupancy and circumstance permitting. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We will be most honored if we could once again be of service to you on your next visit to Hong Kong and welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known. Thank you very much and we look forward to having you back at the Gateway Hotel. With warm regards from the world's most dramatic waterfront, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Read more
Nice and great hotel and location. Everything you need are all accessible. Personnel are all courteous and accommodating. convenient in going from the airport and bus service to elements station for check-in on your departure.
Read more
Review collected in partnership with Marco Polo Hotels
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)
Responded 1 week ago
Dear Guide50193713424, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Gateway Hotel. With warm regards from the world’s most dramatic waterfront, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Read more
Previous
PRICE RANGE
$160 - $378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港港威酒店, gateway,hong kong hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
400
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing