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1 Austin Road West, Kowloon Station, Kowloon, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (6075)
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Panoramas (65)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Hong Kong
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Escape, Excite, Explore. Located conveniently in the buzzing West Kowloon, W Hong Kong dazzles with its Whatever/Whenever® service philosophy and imaginative sensory experience. West Kowloon Harbor’s magnificent view, award-winning bliss® spa, artsy-yet-versatile business facilities and function space, whimsical recreation facilities, two signature restaurants Sing Yin Cantonese Dining and KITCHEN, the epicenter of what’s new/next WOOBAR, and the highest outdoor poolside bar in Hong Kong WET® DECK all make for an unforgettable stay. This 393-room property further amplifies the experience with all things new/next from fashion, music, design and fuel through splendid “W happenings”.
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Room & Suite (2,207)2,207
Full view
Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Kids stay free
Valet parking
Paid public parking on-site
Wifi
Paid internet
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Nightclub / DJ
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Bathrobes
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand movies
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Chinese, Korean
Hotel links
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Location

Full view
99Great for walkers
Grade: 99 out of 100
57Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
6338Reviews40Q+A100Room tips
Traveler rating
  • 5,330
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  • 131
  • 44
  • 26
Time of year
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Popular mentions
Poyi Chan wrote a review Today
Hong Kong, China2 contributions
第一次同朋友去酒店Staycation揀左W Hotel 本身一直想同朋友去旅去,但因為撞正疫情無得出國,所以想體驗一下Staycation。 我地今次係住Full Sea View Room,對住個海景食野同訓教真係正到暈 要特別多謝返Kevin Lau幫手Upgrade同埋房間既Birthday怖置加送左個生日蛋糕比我 最正係仲可以Late Check Out到下午6點 等我可以食完個早餐Buffet再訓多陣先Check Out 唔洗趕頭趕命 今次第一次Staycation揀左W Hotel絕對係一個非常舒適同難忘既體驗
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Date of stay: May 2021
Value
Cleanliness
Service
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Fan wrote a review Today
4 contributions
The staff helpful and friendly. The room is nice and clean. The restaurant also good and the food is excellent. Especially is buffet breakfast 😋hotel facilities is good. Especially infinity pool on 76/F. I will stay and introduce my friend too.
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Date of stay: June 2021Trip type: Traveled with family
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Michael M wrote a review Yesterday
1 contribution
I am satisfied with the service that your hotel has offered. I was booking a room to propose to my girlfriend. Your staff (listed below) provided professional and meticulous services which made our stay more enjoyable. From a week before booking, your staff fully engaged to our proposal planning with decoration, early check in and booking arrangement. It provided me a big help. I would like to thank WExperience team and check in staff for all arrangements. Staff list (not in particular order) Sammy Yick Cathy Wong Karis Yu Iris Chan Travis Cheng Natalie Lui Kent Man Wendy (writing card) Room decoration team
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from W Hong Kong, Other at W Hong Kong
Responded yesterday
Hello michaeltf0605, Creating a fabulous experience for you is exactly what the team had in mind, thank you for sharing your feedback with the TripAdvisor community. The talents mentioned continue to serve our guests with a true Whatever/Whenever mindset and rest assured, each single one will receive the recognition they deserve for looking after you so well. Hope you will plan another staycation or dining experience here soon! Best wishes, Besjon Vokshi Director of Rooms W Hong Kong Besjon.vokshi@whotels.com
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Elliot F wrote a review Yesterday
1 contribution
I have hardly had a chance to do any staycations since COVID-19 took hold. The combination of themed, freeflow brunch, the beautiful pool and the super comfortable room and view really make staying at the W a special experience. I haven't even had time to explore the whole property let alone hang out in the adjacent elements mall - now after not having taken a real staycation, I have already planned my next one at the W and can't wait for it, especially the poolside shisha! Definitely recommend this property for its service, quality and accessibility - see you soon W crew!
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Date of stay: May 2021
Rooms
Service
Room Tip: Incredible Views, Great Service, Delicious Food, Fun Vibes, Unique Space
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Response from W Hong Kong, Other at W Hong Kong
Responded yesterday
Hello ElliotFaber, Thank you for your constructive feedback. We are so glad to hear that you were impressed with our brunch, Fantastic pool, comfortable room and view. We will continue to strive to provide excellent W Experience and thank you again for your genuine review, we hope we can welcome you again soon. Best wishes, Besjon Vokshi Director of Rooms W Hong Kong Besjon.vokshi@whotels.com
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Nat wrote a review Jun 14
1 contribution
好感謝W Hotel俾左我同我先生一個難忘嘅婚宴體驗~一開始Event Booking既Mavis給予我地好多有關婚禮統籌嘅寶貴意見,對於零經驗嘅我哋黎講,實在好有用❤️ 隨著2020/2021年疫情反反覆覆,我地亦改期幾次,但Event Management Team既Beatrice & Ceci好helpful又有耐性地幫忙解決好多問題。到婚禮當天,Banquet in charge Shawn落力令婚禮上每一個流程進行得順暢,無論係時間控制,或者賓客嘅要求都處理得得宜。另外Bridal Assistant Sylvia照顧新娘子無微不至,關心我嘅每一項需要,令到我十分安心,可以以最佳狀態示人。 Banquet完左之後,酒店亦安排將食物用暖餐車送到酒店房,好讓忙碌完一日冇時間食野嘅我地可以填飽肚子! 由於Banquet人數所限,我地亦都有邀請賓客到W食自助餐。Kitchen Manager Phoebe將一切打點妥當,賓客紛紛稱讚自助餐水準好高,環境亦都好舒適💕 住房方面,WOW Suite值得一讚👍🏻空間寬敞舒適,落地大玻璃襯托全海景景觀,好適合出門tea ceremony。Banquet完左之後,亦係休息嘅好地方 總括而言,係W Hotel舉行婚禮可以話係完美嘅體驗。每一位員工都表現出專業精神,全力協助我同先生完成人生中其中一仲最大既project!我地十分感謝W上上下下幫忙既同事❤️
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Date of stay: June 2021Trip type: Traveled with family
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Response from W Hong Kong, Other at W Hong Kong
Responded yesterday
Hello Natnatnattt, Thank you for taking your time to share your wedding experience with us. From the ratings and comments of the review, it is an indication that you had an amazing experience with us and I am thrilled to learn that our team looked after you so well. Please rest assured that I will be passing your compliments to them and also ensuring that they will receive the recognition which they deserve. Hope you will plan a staycation or dining experience here soon! Best wishes, Besjon Vokshi Director of Rooms W Hong Kong Besjon.vokshi@whotels.com
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PRICE RANGE
$268 - $373 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w hong kong hotel hong kong, w hotels hong kong, w hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District
NUMBER OF ROOMS
393
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Frequently Asked Questions about W Hong Kong
Which popular attractions are close to W Hong Kong?
Nearby attractions include Sky100 Hong Kong Observation Deck (0.1 miles), Elements (Mall) (0.06 miles), and International Commerce Centre (0.1 miles).
What are some of the property amenities at W Hong Kong?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and a pool.
Which room amenities are available at W Hong Kong?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at W Hong Kong?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at W Hong Kong?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to W Hong Kong?
Conveniently located restaurants include Tosca di Angelo, Tin Lung Heen, and The Lounge & Bar.
Are there opportunities to exercise at W Hong Kong?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does W Hong Kong have an airport shuttle?
Yes, W Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at W Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does W Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at W Hong Kong?
The staff speaks multiple languages, including English, French, Chinese, and Korean.