Environment: Very nice, located in the mountains, fresh air, away from the hustle and bustle of the city, a small hidden and wild feeling. The decoration is Chinese retro, in which the hot spring is very pleasant, and the water quality is very good Service: very good attitude, the details are very well done. Food: quite a wide variety of choices, from Western food, Chinese food, and local Chongqing specialties. Very enjoyable!
It was a family retreat for my birthday, and we booked a two pool villa, hotel was ambient and nice, front desk staff Bella was extremely nice and kind. Will be back. Chongqing is a really nice city famous for its spicy food, good for weekend retreat and hot spring spa
this is my first time to visit here and live there. All in all,my friends and I very enjoy here. The hotel environment is more better than my expected. All of us are pretty love your hotel environment and atmosphere. And the hotel service is not bad. People are very friendly.
The hotel is perfect if you want to relax in the Nature of Chongqing. Most of the guest are locals so do not expect the staff to speak fluent English. However If you can speak chinese the staff will be very helpful and will provide great service. the hotel is absolutely amazing starting from the location: is immerse in the nature. The architecture is great, very beautiful. I will go back for sure!
I've been to the area a few times and usually stay at Bolian nearby. Banyan attracted my interest by its lower price offered recently and I decided to try out. Turned out to be a mistake. The location is bad. It's hidden alone behind the mountain from the town - requiring some 20 minutes mountain ride from the Beibei town. This is excerbated by recent road construction - where cars from both sides must wait to take turns. It's almost impossible to get a car - even by online booking - unless you reserve it one hour in advance, which is understandable given the traffic. The view is half-good. If you turn to one side you will see beautiful hills in morning fogs. But as soon as you turn to the other you will see unfinished/deserted buildings extruding there. Service is mediocre. I complained about a high frequency noise in my room in the evening - which was quite disturbing. And it took 30 minutes and another call for the technician to arrive, who soon found out that the noise came from the lighting and the only way (and an easy way) would be turning off the lights. I obliged. Next morning when I was checking out I mentioned that Accor members can accrue points at Banyan resorts and I have left my membership numbers on record when booking - I was told that the number on the record cannot be accessed and I need to provide the number again. Begs the question why they prompted to leave a number when booking. By the way Accor status doesn't do anything here. The hot spring itself is unremarkable - just like plain water. The resort nearby offer better water quality. All in all, a disappointing experience. …
A trip during spring time. Try find somewhere remote and the least crowded. Indeed not many people are staying at this moment. Get upgraded and the room is good. A little confusing about the air system but all find with the help. The view is great and very private. Hope the world get better and everyone back to the normal life.
The service is pretty good and careful! The staffs are polite and intimate. And the environment is also elegant and refined. I think it will be a good travel. If I have chances, I will recommend my friends to visit here.
The room and hotpot was great. I was impressed with the hot spring connected to my room and the decor was impressive. The service and hospitality was perfect since I walked in the front office and after I left.
Domestic holidays get pretty predictable in China once you've been here for a while. The journey, the celebrations, the rituals, the noise, the food, the return. The money. I can picture most of my past experiences as I type this, hah! While in middle of a long visit to Chongqing, we decided to visit The Banyan Tree in Beibei. I wasn't too sure of using the last few days of our trip to Chongqing to do this, but to my delight, the long drive from downtown didn't disappoint! What a gorgeous experience we had. Leon, the GM was very attentive with us and gave us a tour of the complex while they were preparing our villa, and then he explained all the hard work that goes into keeping the property to always give guests a strong sense of privacy, comfort, and quietness. What a mindful guy! He felt like a good old friend, rather than someone trying to make us feel welcome. It's a small nuance that I remember like it happened this morning. :) Their villas are very spacious and have very good amenities. They feature top-line Bose sound systems, and Bang & Olufsen TVs, as well as very well equipped mini bars and bathroom amenities. All details are considered, as you would expect in a Banyan Tree property. There is craftmanship in the construction of the villas in every corner you look, from the balconies in the villas, to the ceiling inside the master bedroom, to the lighting at night in the swimming pool. Their SPA experience is fantastic! We had a 90-minute body massage followed up by a foot massage. We spent probably the entire afternoon in horizontal position. Best thing ever. The property is very far away from pretty much everything, so you're stuck with what they have. This would typically make me a bit anxious, but all their food offerings (We tried 2 restaurants on site) and cocktails were very decent! The complex is so large that they even have a little animals zoo where you can feed all sort of tiny friends. From rabbits to peacocks. The journey to Beibei was worth it. The celebrations we had while on site were delightful and memorable, the rituals with the locals having a big BBQ at night, the noise of celebrations for the anniversary of a couple at the dinning table, the food we experienced both in the restaurants and our villa, and the return to the noisy city of Chongqing, made us realize how important it is for big cities to have places like The Banyan Tree. The only sad part of this is that we live in Shanghai, and unfortunately we might not be able to come back for a long time. However, if for any reason we end up near Chongqing again, we'll definitely make the trip.…
went to stay on a SAT night in april when the weather was dull and rainy. very slow check-in, getting no miles even I was paying more than rmb 2200, the reception clerk asked me for Accor Card, which i still don't have one. from the dampened outdoor to the "cozy" lobby, spotted there wasn't a matt to remove extra moisture. usually i call this "wet-market settings". quite surprised to find that at BT. was assigned a villa graced with a hot spa. the room (or villa) is of approx 130 sqm (too big as i was staying alone). things seemed ok at the beginning when I checked in after-lunch. then upon returning to the villa after dark, the near-zero light from the villa gate to the bedroom was "swampy" and there was simply no way to avoid those "water mines" on the ground. it could have been better if there were proper lighting for the short path from the villa gate to the bedroom. guess, someone has been saving money or it was technologically challenging to do it. so guess everything has been formulated around the idea of get "soaked" and nothing else. the work desk has electric-powered phone which showed the wrong time and requiring special button-pressing to take or end a call. chinese menu wasn't available (guess most of the guests are english-speaking). the side of the desk has 2 power sockets which were "preoccupied" with the lamp and phone power cables. so i had to unplug one of them in order to find way to power up my laptop (guess only me was unhappy about this). i wonder if people go there just get soaked, get laid and nothing else. really funny setup, even though the price tag exhibits its positioning of deluxe lodging. unfortunately the software and many amenities are dampers to the original service pledge.…