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Doubletree by Hilton Chongqing North

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#3 of 2,209 Hotels in Chongqing
Certificate of Excellence
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Doubletree by Hilton Chongqing North
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278 Reviews from our TripAdvisor Community

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Showing 132: English reviews
hong kong, Hong Kong
Reviewed 6 days ago NEW

enjoy my stay very much and thanks again to all the staffs, very friendly and helpful. good location, and excellent food and quality. the only complain is the weather during my stay, abnormally cold and rain.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dingyih
Reviewed November 25, 2016

Only choice of my hotel. All the employees in the hotel are very professional and friendly. I highly recommend to everyone to come to experience. Also recommend other Hilton hotel employees to come to this hotel to get trained and learn. Please pass on my appreciation to all the employees in this hotel. Thanks.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank mei q
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thanks for staying with us at the DoubleTree by Hilton Chongqing North! I’m happy to hear that you enjoyed your stay and that our employees was helpful! I’ll be sure to share your comments with them. We are looking forward of you in Chongqing no sooner.

Los Angeles, California
Reviewed November 10, 2016 via mobile

this hotel was just OK. middle of the road. the internet wasn't working. i guest you call it a business hotel. the location was good. however there are nicer and better located hotels in Chongqing. Chongqing is a river city located on two converging rivers. highly populated but has grown quite a bit. this is the place to be if...

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Helpful?
Thank TONKA2
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thanks for your stay experience sharing with us. We strive to provide our guests with consistently outstanding experiences. We’re very sorry that you had a disappointing experience with internet. We offer guest service center number specifically dedicated to assisting our guests with internet issues, and once you encountered with any problem, please dial CARE Line any time for support. We...

Reviewed November 3, 2016

Large room, good service, decent location as well. Cookie on arrival was a good touch. Check in and check out was smooth as well. Breakfast was fine too. The movies on offer at no extra cost was a very nice touch. If I had to nitpick and suggest an improvement point - it would have been better if someone knew...

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Helpful?
Thank Devicharan M
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thanks for your stay experience sharing with us. We strive to provide our guests with consistently outstanding living experience. We’re very sorry that you had a disappointing experience with long waiting in the Lobby. We’ll strengthen the English training. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again...

Singapore, Singapore
Reviewed October 7, 2016

This is my 6th time staying in this hotel. I have realized that the service standard has improved significantly. From the time I checked in till the time I checked out, all staffs have performed well in their roles. Specially mentioned the staffs at breakfast area! The hotel engaged some interns and they have performed exceptionally well. They are all...

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Helpful?
Thank Guan T
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thanks for staying with us at the DoubleTree by Hilton Chongqing North. I’m happy to hear that you enjoyed your stay and that Bell, Sunny, Nicole, Adela was helpful! I’ll be sure to share your comments with them. We are looking forward of you in Chongqing no sooner.

Reviewed October 1, 2016

Spent one night here. After reading the reviews, had to double check if other reviewers were writing about the same hotel. I arrived with a confirmed Doubletree booking, to be asked at check in, if I was sharing a room (they had already given my room to a colleague)? I said no, and then there was bit of a scramble...

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Helpful?
Thank Scullyman
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thank you for sharing your feedback about the DoubleTree by Hilton Chongqing North. We apologize for the problem you encountered during your stay, guest satisfaction is our highest priority, and we’ve shared your comments with our Housekeeping team to resolve this situation. We’re taking steps to make sure it won’t happen again. We know that travel can be stressful, and...

Reviewed September 24, 2016 via mobile

The room is huge but make sure request the room far away from contraction site. I wake up every morning at 8 by extremely loud and noise. The people working there are very nice, but I think the front desk is short-handed. I waited a long time when check out.

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Thank Debbie Y
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thank you for your candid review of your recent stay with us. DoubleTree by Hilton Chongqing North locates in Jiangbei District, the latest city center of Chongqing. It’s very convenient for shopping. Opposite the hotel will build a large-scale high-end marketplace in the near future. We believe that it will be a better shopping and entertainment center in the future....

chongqing, China
Reviewed August 29, 2016

excellent service most helpful chefs who prepared fresh breakfast every day. Diamond Member so Executive Lounge and except for a few days when many visitors to lounge .. food was plentiful and various

Review collected in partnership with DoubleTree by Hilton
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Thank John R
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thank you for your feedback. Exceptional Guest service is the foundation of our brand promise. We’re very glad to hear that you had a memorable experience here. We are appreciated that you really like the hotel's dining. We are looking forward of you in Chongqing no sooner.

Shenzhen, China
Reviewed August 16, 2016

This was my first stay at a Double Tree Hotel. Considering the nightly room charge, I felt the rooms were beyond my expectations with large bedroom area and oversized restroom with rain shower and large bathtub. On check-in we were given a nice warm cookie as a treat. Soaps and Shampoo were provided and of good quality. Plenty of closet...

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Helpful?
Thank SouthBaySurfer
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thanks for staying with us at the DoubleTree by Hilton Chongqing North. We know it’s the little things that make your stay more comfortable (along with our great location). I’m happy to hear that you enjoyed your stay and that our staff was helpful! Meanwhile we’re very sorry we didn’t provide you with a satisfactory experience. For the problem of...

Planet earth
Reviewed August 8, 2016 via mobile

Good location if you are looking for an opportunity to buy some clothing or dining out. The facilities are ok, including the health center. Service is ok but could be improved (you can sense the staff is a little inexperienced but all very kind). Good option for international hotel.

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Thank Lostandfound2012
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thank you for taking the time to send us a review. We’re very sorry your experience at DoubleTree by Hilton Chongqing North wasn’t up to our usual high standards. We’ve addressed the problem you mentioned with services. Thank you again for your feedback and we hope you’ll give us another opportunity soon to make your stay the best it can...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Doubletree by Hilton Chongqing North

Address: Building B, Sincere Center No.68 Yanghe First Road, Jiangbei District, Chongqing 400020, China
Location: China > Chongqing Region > Chongqing
Price Range: $74 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Doubletree by Hilton Chongqing North 4.5*
Number of rooms: 284
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Chongqing
#2 Business Hotel in Chongqing
#3 Luxury Hotel in Chongqing
#6 Romantic Hotel in Chongqing
#7 Best Value Hotel in Chongqing
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton Chongqing North staff and other travelers.
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Questions? Get answers from Doubletree by Hilton Chongqing North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Even Number Room.”
 of 5 bubbles guant2013, Oct 7, 2016 | Read review
“Away from construction side.”
 of 5 bubbles SouthBaySurfer, Aug 16, 2016 | Read review
“Avoid rooms close to construction site”
 of 5 bubbles MinibearX, Jul 11, 2016 | Read review
“high floor, away from the construction”
 of 5 bubbles pinkilly2, Jul 9, 2016 | Read review
“The wifi is free for the hilton rewards group if you book through their website (i think)”
 of 5 bubbles omar2828, Mar 21, 2016 | Read review
5 of 5
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