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Doubletree by Hilton Chongqing North

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#3 of 2,069 Hotels in Chongqing
Certificate of Excellence
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235 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Shenzhen, China
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first stay at a Double Tree Hotel. Considering the nightly room charge, I felt the rooms were beyond my expectations with large bedroom area and oversized restroom with rain shower and large bathtub. On check-in we were given a nice warm cookie as a treat. Soaps and Shampoo were provided and of good quality. Plenty of closet... More 

Helpful?
Thank SouthBaySurfer
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thanks for staying with us at the DoubleTree by Hilton Chongqing North. We know it’s the little things that make your stay more comfortable (along with our great location). I’m happy to hear that you enjoyed your stay and that our staff was helpful! Meanwhile we’re very sorry we didn’t provide you with a satisfactory experience. For the problem of... More 

Planet earth
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good location if you are looking for an opportunity to buy some clothing or dining out. The facilities are ok, including the health center. Service is ok but could be improved (you can sense the staff is a little inexperienced but all very kind). Good option for international hotel.

Helpful?
Thank Lostandfound2012
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thank you for taking the time to send us a review. We’re very sorry your experience at DoubleTree by Hilton Chongqing North wasn’t up to our usual high standards. We’ve addressed the problem you mentioned with services. Thank you again for your feedback and we hope you’ll give us another opportunity soon to make your stay the best it can... More 

Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my 5th Stay in this hotel. There must be a revamp in Service Standard recently that it is now on par with some 5* hotel in Chong Qing where I stayed there previously. We should not compare HW to HW as the hotel category is different. But for Service Standard, we should compare across hotels as it is... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Guan Huat T
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thank you for your review of your past stay at DoubleTree by Hilton Chongqing North. Hearing from our guests helps us provide the best experience possible. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed the issue with services with our staff and hope that next time you’re in Chongqing, you’ll visit... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

The hotel is a typical Doubletree, so it's nice, clean and the location is really perfect. The staff is friendly and accommodating. I booked a room in the Hilton site, not a discount site and requested a room away from the construction that is taking place next door. I also upgraded to a junior suite when I got here for... More 

Helpful?
Thank Tim A
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

We’re very sorry we didn’t provide you with a satisfactory experience during your recent stay at the DoubleTree by Hilton Chongqing North. Your satisfaction is very important to us. There will be a high-end shopping mall opposite to the hotel in sooner which will bring you more entertainment and convenience. Your comments have helped us to improve our guest experience.... More 

Shanghai
Level Contributor
97 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 11, 2016

Stayed at this hotel for two nights during my recent business trip to Chongqing. Picked this hotel not only because it’s convenient location but also try to relax a bit at Hilton Double tree’s atmosphere. It wasn’t hard to find it as almost every taxi driver in town knows this place, however as the traffic jam in Chongqing is almost... More 

Helpful?
Thank MinibearX
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thank you for sharing your feedback on the DoubleTree by Hilton Chongqing North. We’re very sorry for the smoke smell during your stay. We are doing our best to remove smoke smells from rooms with our housekeeping process. Your satisfaction is very important to us. No sooner there will be a high-end shopping mall connect to the hotel which will... More 

Helsinki
1 review
2 of 5 stars Reviewed July 10, 2016

did not receive doubletree hotel signature cookies upon arrival, no fruit basket as promised, gave us a standard room at first which was damp and smelled like smoke which should have been smokeless room that we specifically asked for. For the same price we got switched to a suite, which was still over priced in our opinion. We did not... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank zhengyaozhang
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Dear Mr. Zhang, Thank you very much for taking your valuable time to complete the Hilton Customer Service Survey and for sharing with us your comments following your recent stay at DoubleTree by Hilton Chongqing North. First at all, please accept my sincerest apology that we were unable to meet your expectation. I have taken note of your feedback regarding... More 

Berlin, Germany
Level Contributor
111 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed July 9, 2016

When going to Chongqing, this is the right place to go. - Very centrally located with all conveniences in a few minutes walk away - Well appointed rooms with spaceous layouts - Extremely lovely staff - An Executive lounge for HHonors - Fast local internet (15 down / 5 up) - with the usual hickups of the Great Chinese Firewall... More 

Helpful?
Thank pinkilly2
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Your comments about your stay at DoubleTree by Hilton Chongqing North made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed July 2, 2016

Would recommend this hotel whether you are visiting or on business. Hotel is very clean, the breakfast is great with a mix to cater for all nationalities and staff are very friendly and will help where possible.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank thomasmE8566KX
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thank you for your candid review of your recent stay with us. We’re very glad to hear that you had a memorable experience here. And we are appreciated that you really like the hotel's breakfast. Creating a rewarding experience for every guest is our mission. We sincerely appreciate your feedback. We are looking forward of you in Chongqing no sooner. More 

Ladysmith, Canada
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 16, 2016 via mobile

Spent 3 nites at this hotel prior to a Yangtze cruise. Had a executive suite room with lounge access priviledge. The room we found ordinary and nothing special whatsoever other than saying was kept spotless. The lounge was good but not over the top ... a great buffet breakfast was had in the main restaurant on second floor. Taxis were... More 

Helpful?
Thank close2good
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thanks for your stay experience sharing with us. We’re very glad to hear that you had a memorable experience here. We hope the good location of the hotel gave you a lot of convenience and we are appreciated that you really like the hotel's dining. We are looking forward of you in Chongqing no sooner. More 

Singapore
1 review
3 of 5 stars Reviewed April 30, 2016

Breakfast served has improved since my last visit , checkout staff made me wait after greeting me while she continue to calculate her previous transaction.........., assigned me a room next to the elevator

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank andrewaD5334VE
Rick C, General Manager at Doubletree by Hilton Chongqing North, responded to this review

Thank you for your candid review of your recent stay with us. We strive to provide our guests with consistently outstanding experiences. In order to meet the different needs of customers, we provide different room. We’ll very glad to know that your special requirements next time, and we’ll arrange for you carefully. We’re very sorry that you had a disappointing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
  • Babysitting

Additional Information about Doubletree by Hilton Chongqing North

Address: Building B Yanghe Road, Chongqing 400020, China
Location: China > Chongqing Region > Chongqing
Price Range: $83 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Doubletree by Hilton Chongqing North 4.5*
Number of rooms: 284
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Chongqing
#2 Business Hotel in Chongqing
#3 Luxury Hotel in Chongqing
#6 Romantic Hotel in Chongqing
#6 Best Value Hotel in Chongqing
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