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Sheraton Chongqing Hotel

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Sheraton Chongqing Hotel
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85 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Bangkok, Thailand
Level Contributor
114 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

On check in after a long day travelling we wasted 30 minutes trying to pay a deposit with 3 different valid credit cards from UK Hong Kong and Thailand.....Visas and MC. It took two days and asking for a front desk manager to get our HK HSBC visa accepted as the deposit credit card. The staff had long faces and... More 

Helpful?
Thank Spinner47
Management response:

Dear Guest, Thank you for your valuable time taken sharing your feedback with us. It is very important to us to improve our service through your authentic feedback. First of all allow me to apologize for not having been able to meet your expectations. Due to some of our associates’ incompetent level of English, we failed to provide appropriate information... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Together with my 3 colleagues, we stayed in the hotel from 12/8 to 15/8 for our business trip. We experienced great hospitality during our stay. I have left my pen drive with the concierge meant for my client. However, client had forgotten to collect the item from the concierge. Mr Eric Zhou (周洋) has been very thoughtful to follow up... More 

Helpful?
Thank Nicksim78
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 21, 2016 via mobile

Not the best Sheraton or even close to that. Staff from associates to managers all seemed a bit clueless as if they were all new trainees training trainees. Food during the breakfast was really lacking. Food tasted not fresh and the bread had to be more than 2 days old. The room was only plus. Comfortable bed, quiet room with... More 

Helpful?
Thank Amanda_Lulu
Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2016

Hotel is located just next to Changjiang river, "golden" decoration and unique design as " twin tower". Impressive lobby and good arrival experience with welcome drink. Staff are very friendly and active to make a further offer. Room is very nice, tidy and clean. Linen is clean and comfortable sweet dream bed as Sheraton brand. Varied breakfast at the second... More 

Helpful?
Thank Derek L
Guadalajara, México
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 30, 2016

All golden, this hotel it really is an experience! perfectly decorated! rooms, lobby, any detail piece it is in the right place to all of the people can admired. I really loved it, definitely one of my favorites all over the worlds.

Helpful?
Thank luhe05
Margaret River, Australia
Level Contributor
2 reviews
2 of 5 stars Reviewed March 10, 2016

The hotel would have been a 4 and 1/2 star hotel. Excellent facilities , Staff were great. English speaking supervisors on all levels. Very Help full. Meals were good . Rooms very comfortable except The only way I could cool my room down was to leave the door to the hall way open all the time. The sun shone on... More 

Helpful?
Thank dazza1946
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 8, 2016

I stayed at the Sheraton CQ earlier this month. The location of this hotel is very convenient and there is a nice boulevard in front of the hotel from where you can have nice view of the CQ skyline. The hotel tower is very high and the views from the rooms are awsome! Staff at club lounge are very nice,... More 

Helpful?
Thank Huyongchang
Singapore
Level Contributor
178 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed December 9, 2015

Only stayed there for one night over my short stay in ChongQing. We checked in quite late. The front staff were quite friendly and gave me a upgrade as I am a SPG gold member. However after checked in, I realised that this hotel is in a very odd style which is even funny to me. The grand deco was... More 

Helpful?
Thank Hawkdai007
luxembourg
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed October 28, 2015

This hotel is very well located in the center of Congqing but the service of the hotel is poor. First of all, the WIFI is not free ! I didn't know an international high standard hotel can still ask their guests pay the Wifi. Second thing, very important : no one speaks english. Or very very basic, not enough to... More 

Helpful?
Thank mirabelle28
Urumqi, China
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 12, 2015 via mobile

From check in to check out, it was a most pleasant, comfortable and pleasant two night experience. I was upgraded to a room on the 41st floor with a gorgeous view. Full amenities, and comfortable temperature control, and quiet room, with quiet AC. Some of the wallpaper in the bathroom was peeling off the wall, and the soap holder in... More 

Helpful?
Thank sukyevd
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Sheraton Chongqing Hotel is ideally located in Nan’an District, the premier commercial and residential area of the city, only 25 km from Chongqing international airport, and just few minutes from the CBD. The hotel is adjacent to a Fortune 500 office building, an international deluxe shopping mall and along the entertainment area of the city.The hotel features 404 spacious guest rooms with a panoramic view of the Yangtze River. Each room offers the signature Sheraton Sweet Sleeper(SM) Bed a spacious bathroom with separate bathtub and ‘rainforest’ shower, coffee maker facilities and branded bathroom amenities. Each room features high ceilings with large windows as well as a 32-inch LCD television, a generously-proportioned work desk and high-speed WIFI and broadband access.Link at Sheraton experienced with Microsoft, is a social space and connectivity hub in the heart of the lobby, a place where you can get online, watch a game with friends or borrow a magazine or newspaper. Gather at the Feast restaurant with your business partners, friends or family and enjoy a cuisine from across the world. For epicureans, Sapori, our authentic Italian cuisine with traditional recipes from Chef Alessandro will delight your palate with a large selection of Italian wines.For a relaxing moment, enjoy our tailored programs at the Sheraton Fitness by Core Performance. Find your glow with our signature treatments at the Shine Spa, influenced by our location and designed to brighten your mood. ... more   less 

Additional Information about Sheraton Chongqing Hotel

Address: No.78 Nanbin Road, Nan'an District, Chongqing 400060, China
Location: China > Chongqing Region > Chongqing
Price Range: $96 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Chongqing Hotel 5*
Number of rooms: 404
Reservation Options:
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Hotel Style:
#17 Luxury Hotel in Chongqing
#21 Best Value Hotel in Chongqing
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