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The Westin Beijing Financial Street

#70 of 5,937 Hotels in Beijing
Certificate of Excellence
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884 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Singapore
Level Contributor
247 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Hotel rooms are clean, with some glitches around (leaking shower host ... Etc). Location is relatively good as it is not far from many attractions, but it has nothing much to offer within walking distant. The service standard of the staffs is quite sub/standard for a Westin Hotel. When I checked in, there was hardly a smile on the face... More 

Helpful?
Thank Jeremy G
WESTINBJ1704, Public Relations Manager at The Westin Beijing Financial Street, responded to this review

Dear Jeremy G, Thank you so much for choosing The Westin Beijing Financial street and thanks for your time to share the feedback with us here on Tripadvisor. We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize for the unpleasant experience. We have shared your valuable comment to our... More 

Washington DC, District of Columbia
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

On a recent business trip, I stayed with colleagues at this Westin. The lobby and room decor were sleekly modern, and we enjoyed the lobby bar and in-house restaurant; both featured outstanding service and food. I'd recommend this hotel to anyone with business in the financial district.

Helpful?
Thank Jonathan R
WESTINBJ1704, Public Relations Manager at The Westin Beijing Financial Street, responded to this review

Dear Jonathan R, Thank you for choosing The Westin Beijing Financial Street and for sharing feedback of your stay experience. We are delighted to hear that you had a wonderful time at our hotel. It is refreshing to know that you are satisfied with our lobby, room and food. Your encouraging words of praise has been conveyed to the team... More 

Hong Kong, China
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It's the usual business hotel without anything to shout of. Two negatives - 1) noise from the main road permeates up to the highest floor so don't get rooms facing the main road AND 2) my room had a distinct lingering smokiness to it. I was told they don't allow for smoking in the rooms but as usual, you have... More 

Helpful?
Thank AsianPeregrinator
WESTINBJ1704, Public Relations Manager at The Westin Beijing Financial Street, responded to this review

Dear AsianPeregrinator Thank you for taking your time to let us know of the unpleasant experience you encountered during your recent stay. Please accept our apology for your disappointment in our inadequacies as we have not delivered the level of service. We have shared your valuable comment to our team and corrective steps have been taken to prevent similar occurrence.... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Very good service, good food and ambiance. Will visit again when I come to China next time. Concierge staff are very helpful and friendly. Location is good as it is near my office and not too far from shopping area.

Review collected in partnership with 单个酒店

Helpful?
Thank Sandraattrip
WESTINBJ1704, Public Relations Manager at The Westin Beijing Financial Street, responded to this review

Greetings Sandraattrip, Thank you for sharing with us your experience from your recent stay with us. We're pleased to know that you have enjoyed your stay, and we're so inspired by your great compliment about our food, location and concierge’ service. Please rest assured that we'll continue to reach our potential to make sure your future visit will remain the... More 

London, Canada
1 review
5 of 5 stars Reviewed June 23, 2016

Home away from home, is the comment I would like to share with other travelers specially for business. Reservation, my suggestion is go for James Huang, he can get your booking done with the details that matters, including Eric's team that collecting shippings from express, that is crucial for me. Also, Cynthia with her room services team, outstanding. without a... More 

Helpful?
Thank vickyvicky2016
WESTINBJ1704, Public Relations Manager at The Westin Beijing Financial Street, responded to this review

Dear vickycicky2016, Thank you for choosing The Westin Beijing Financial Street and for sharing such detailed feedback of your stay experience. You are so kind we were never come across. We are delighted to hear that you had a wonderful time at our hotel. It is refreshing to know that you are satisfied with our room team specially front desk... More 

Taipei, Taiwan
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed June 15, 2016 via mobile

Used to have a great memory in this hotel. But quite a disappointment this time as the hotel is getting older. It's smelly in the carpets on the hallway to my room. Service & room are so so, not feeling like a 5* hotel anymore. Especially, the water temperature is beyond my control in the shower! CP value is low.

Helpful?
Thank TingTing S
WESTINBJ1704, Public Relations Manager at The Westin Beijing Financial Street, responded to this review

Dear TingTing S Thank you for taking your time to let us know of the unpleasant experience you encountered during your stay. Please accept our apology for your disappointment in our facilities and thank you for your loyalty in the past years to our hotel. We have shared your valuable comment to our team and working on plans to uplift... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 28, 2016 via mobile

We have been unfortunate enough to stay at the Westin five times now. Not a single time was there any positive to mention. Every non smoking room smells foul like an ashtray, every room we have had the shower floods the bathroom leaving a death trap for whoever enters next. The food is abysmal. Really awful. This morning I ordered... More 

Helpful?
Thank Jaki A
WESTINBJ1704, Public Relations Manager at The Westin Beijing Financial Street, responded to this review

Dear Jaki A Thank you for taking your time to let us know of the unpleasant experience you encountered during your stay. Please accept our apology for your disappointment in our inadequacies as we have not delivered the level of service which guest like yourself has come to expect of the Westin Brand standards. We have shared your valuable comment... More 

Brussels
Level Contributor
169 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

The hotel is located close to a high end mall. Going to Tiennamen is a 40 minutes walk. The rooms are big and very comfortable, with a good king bed and a large and well equipped bathroom. The wifi is slow, as everywhere in China, because of the heavy government controls. The hotel has a swimming pool and a good... More 

Helpful?
Thank angelbe
WESTINBJ1704, General Manager at The Westin Beijing Financial Street, responded to this review

Dear angelbe, Thank you for staying with us and we appreciate your feedback. We are delighted to know that you have truly enjoyed your stay. And we’re especially happy to hear your praise of our service and facilities. Your comments will be shared with our associates as your satisfaction is the best encouragement for us! At the same time, we... More 

Chicago, Illinois
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 25, 2016

Nice and clean place. Good food served for breakfast. Very good location, near many attractions of the city. Nice swimming pool. Very helpful people at the desk, mostly speaking English! I recommend this hotel for tourists. Watch the taxi drivers! They cheat, trying to give you the longest possible ride to your destination, even if the distance is not too... More 

Helpful?
Thank Roman P
WESTINBJ1704, General Manager at The Westin Beijing Financial Street, responded to this review

Dear Roman P, Thank you for staying with us and we appreciate your feedback. We are delighted to know that you have truly enjoyed your stay. And we’re especially happy to hear your praise of our staff, food and swimming pool. Your comments will be shared with our associates as your satisfaction is the best encouragement for us! We look... More 

El Paso, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 22, 2016

It used to be among the best in the city. Now it's not worth the visit,period. Bad service and poor quality of food and variety. I complained about it and the manager tried his best to erase my dissapointment but it wasn't enough. I will never comeback unless they improve.

Helpful?
Thank franciscoherrerajr
WESTINBJ1704, General Manager at The Westin Beijing Financial Street, responded to this review

Dear franciscoherrerajr, Thank you so much for staying with us and sharing your insights. We are grateful to have your feedback. It’s only with such honest feedback and comments like yours, that we can improve our service standards and we truly appreciate that. Your comments are well received and we have shared your points with relevant teams respectively. Please be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Ideally situated in the midst of the capital’s financial district with access to major corporate headquarters, the hotel is just minutes from cultural icons such as The Forbidden City as well as Beijing’s finest shopping and entertainment districts. ... more   less 

Additional Information about The Westin Beijing Financial Street

Address: No.9B Financial Street, Xicheng District, Beijing 100140, China
Location: China > Beijing > Xidan
Price Range: $139 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Beijing Financial Street 5*
Number of rooms: 486
Reservation Options:
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Also Known As:
The Westin Beijing Financial Street Hotel Beijing
Westin Beijing Financial Street
Beijing Westin
Westin Hotel Beijing
Hotel Style:
#25 Family Hotel in Beijing
#38 Spa Hotel in Beijing
#47 Romantic Hotel in Beijing
#52 Business Hotel in Beijing
#60 Luxury Hotel in Beijing
#186 Best Value Hotel in Beijing
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