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Somerset Zhongguancun Beijing

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Name/address in local language
No.15 Haidian Middle Street, Haidian District, Beijing 100080, China
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68 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Aarhus, Denmark
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 6, 2016

We stayed 9 days at the hotel, in a two bedroom deluxe suite. 5 people, father, mother and three teenagers. The internet was not particularly fast but could pull Netflix in tolerable quality. the apartment was cleaned on a daily basis. A bit strange with the glass wall into the one bathroom. The breakfast was good and varied and healthy... More 

Helpful?
Thank Bjarne W
Singapore, Singapore
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 18, 2016

Hotel is not near to city centre but within walking distance to shopping mall and subway station. We arrived early morning and was lucky to be able to check in early. The counter staffs are friendly and helpful. We booked a 1 bedroom deluxe room. Living area and bedroom is separate, the living area is appropriate. The room is clean... More 

Helpful?
Thank maythamhuimei
cindyli2012, 经理 at Somerset Zhongguancun Beijing, responded to this review

Dear valued customer, It was a great pleasure having you stay at Somerset ZhongGuanCun, Beijing. Thank you very much for taking your time to share your feedback with us through TripAdvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have exceeded your expectations in service and quality standards.... More 

Prague, Czech Republic
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed February 22, 2016

We stayed in Somerset twice during November 2015 and each one of the stays was very pleasant. ROOMS Very spacious, with everything you need. Fully equipped kitchen, TV, nice living room. WiFi worked great, sometimes (even w/o VPN) you could access Facebook, etc. STAFF Very helpful, all speaking good English. Helped us with managing taxi to the airport, with exchanging... More 

Helpful?
Thank ludek87
cindyli2012, 经理 at Somerset Zhongguancun Beijing, responded to this review

It was a great pleasure having you stay at Somerset ZhongGuanCun, Beijing. Thank you very much for taking your time to share your feedback with us through TripAdvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have exceeded your expectations in service and quality standards. Receiving such positive... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 15, 2015

My family had a trip to Beijing last 2 month and we had a chance to stay at Someset Zhongguancun, it was a impressive experience for me about the service and how they treat me there, very clever staff that could assist customer and make us feel like at home. I really appreciate that time

Helpful?
1 Thank Hong An L
cindyli2012, 经理 at Somerset Zhongguancun Beijing, responded to this review

Pleased to hear that your stay with us at Somerset has been so favorable to you and your family. ‘Word of mouth’ recommendation is a highly appreciated recognition to us and it is heart-warming to note that you had good time in Beijing. Certainly we will be looking forward to having the opportunity to welcome you back to Somerset ZhongGuanCun,... More 

California
2 reviews
1 of 5 stars Reviewed September 20, 2015

I stayed in this place during corporate assignment early this year. The room's heating system is extremely dated and is so called central AC (definitely not up to par for 4-star). It seems that its heating capability is not as good as the usual pipes used in regular apartments. Individuals in the room cannot adjust the temperature at all despite... More 

Helpful?
Thank z z
cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Dear valued customer, It was a great pleasure having you stay at Somerset ZhongGuanCun, Beijing. Thank you very much for taking your time to share your feedback with us through TripAdvisor. We are sorry to hear of your unhappiness during your last stay with us. Thank you for giving us the opportunity to address your concerns. We would like to... More 

Los Angeles, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 8, 2015

Pros: -Great location if you want to be near the tech area of Beijing. -Front desk staff was very nice as well as the third floor clubhouse staff. -Gym has decent equipment and space. -Wifi is good -Our room was quiet and overlooked a small garden. Cons: -Breakfast is limited. Boiled eggs, rice porridge, sausages, fried rice, salad, cereals, fruits,... More 

Helpful?
Thank JYo_LA
cindyli2012, 经理 at Somerset Zhongguancun Beijing, responded to this review

It was a great pleasure having you stay at Somerset ZhongGuanCun, Beijing. Thank you very much for taking your time to share your feedback with us through TripAdvisor. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we... More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 7, 2015

Get everything in writing -- in English. I am an American and lived here for 3 months last summer while working at a nearby tech company for a temporary relocation assignment. My parents came to visit for 1 week and slept on a cot in my room. I had agreed to a price of $243.75 with the hotel and they... More 

Helpful?
1 Thank gko38
cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Thank you for your valuable feedback. We regret that this incident left you with a negative impression. As there may be other factors surrounding this incident, we would appreciate it if you could please contact us at charlie.tang@the-ascott.com so that we can investigate this further and address the situation appropriately. We look forward to hearing from you, giving us another... More 

Level Contributor
148 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed April 25, 2015

I stayed here for a few days this month. The facilities are very nice. Rooms are very well equipped, modern, clean. The breakfast buffet in the morning was great. The indoor swimming pool was really nice. I had a couple of issues though: 1. It was very difficult to locate for taxi drivers. As a non-Chinese speaker, I printed out... More 

Helpful?
1 Thank Zutot6
cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Dear guest, It was a great pleasure having you stay at Somerset ZhongGuanCun, Beijing. Thank you very much for taking your time to share your stay experience through TripAdvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such... More 

Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 2, 2015

Located in Haidian, so a 45 Yuan taxi ride to Tiananmen square, but worth the travel for a family. Hard to find good hotels with separate bedrooms for families larger than 3 people in Beijing. This place has large apartments with full kitchen and truly separate bedrooms and several toilets. It's modern, stylish and clean. The hotel has an indoor... More 

Helpful?
2 Thank Reijo B
cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Thank you for taking time to write your feedback. We delighted to learn that you have enjoyed your recent stay at Somerset ZhongGuanCun Beijing. All of us are truly appreciative and inspired by your kind recognition and compliments for our facilities and service. It has been a great pleasure hosting your stay and all of us truly look forward to... More 

Kolkata (Calcutta), India
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 10, 2014

we booked this hotel for our recent family trip and were quite happy with the choice. we had the two bedroom apartment which was spacious and had a nice kitchenette which was quite useful. the hotel staff was cordial and helpful which made for a nice stay. the breakfast buffet had limited options for vegetarians but not bad for the... More 

Helpful?
Thank knp12
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Somerset ZhongGuanCun is in the heart of Beijing’s prime high technology zone. It is close to offices, retail malls, the Tsinghua, Renmin and Peking universities, Haidian Theatre and Medical Centre. Somerset ZhongGuanCun offers a warm and stylish home with many recreational facilities and business support services. Its one and two-bedroom apartments feature a spacious living/dining room, fully-equipped kitchen, home entertainment system and high speed broadband access. A video intercom system and 24-hour securities provide a secure living environment. Doing business at the residence is easy with the wireless internet (WiFi) zones and efficient Business Centre. Somerset ZhongGuanCun is ideal for utives and their families looking for a balanced and enriching lifestyle. Enjoy the swimming pool, gym, Jacuzzi and sauna rooms. Join in the networking gatherings, city explorations and sports activities. Experience Somerset’s signature Heartware service – always caring and striving to exceed your expectations. We appreciate your individuality and tailor the residence to your needs. ... more   less 

Additional Information about Somerset Zhongguancun Beijing

Address: No.15 Haidian Middle Street, Haidian District, Beijing 100080, China
Location: China > Beijing > Zhongguancun
Price Range: $123 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Zhongguancun Beijing 4*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA and HotelTravel.com so you can book your Somerset Zhongguancun Beijing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Zhongguancun Beijing Hotel Beijing
Somerset Zhongguancun Hotel Beijing
Hotel Style:
#163 Luxury Hotel in Beijing
#235 Best Value Hotel in Beijing
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