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The hotel and staff where very welcoming. The room we had booked was a bit dirty and not what we had expected, we informed the staff about this and they upgraded us to an executive suite free of charge! They also offered free breakfast for...More
We stayed 9 days at the hotel, in a two bedroom deluxe suite. 5 people, father, mother and three teenagers. The internet was not particularly fast but could pull Netflix in tolerable quality. the apartment was cleaned on a daily basis. A bit strange with...More
Hotel is not near to city centre but within walking distance to shopping mall and subway station. We arrived early morning and was lucky to be able to check in early. The counter staffs are friendly and helpful. We booked a 1 bedroom deluxe room....More
Response from cindyli2012, 经理 at Somerset Zhongguancun BeijingResponded March 31, 2016
Dear valued customer,
It was a great pleasure having you stay at Somerset ZhongGuanCun, Beijing. Thank you very much for taking your time to share your feedback with us through TripAdvisor. We were delighted to learn that you enjoyed your stay with us. At the...More
We stayed in Somerset twice during November 2015 and each one of the stays was very pleasant.
Very spacious, with everything you need. Fully equipped kitchen, TV, nice living room. WiFi worked great, sometimes (even w/o VPN) you could access Facebook, etc.
Response from cindyli2012, 经理 at Somerset Zhongguancun BeijingResponded February 28, 2016
It was a great pleasure having you stay at Somerset ZhongGuanCun, Beijing. Thank you very much for taking your time to share your feedback with us through TripAdvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we...More
My family had a trip to Beijing last 2 month and we had a chance to stay at Someset Zhongguancun, it was a impressive experience for me about the service and how they treat me there, very clever staff that could assist customer and make...More
1 Thank Hong An L
Response from cindyli2012, 经理 at Somerset Zhongguancun BeijingResponded December 7, 2015
Pleased to hear that your stay with us at Somerset has been so favorable to you and your family. ‘Word of mouth’ recommendation is a highly appreciated recognition to us and it is heart-warming to note that you had good time in Beijing. Certainly we...More
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