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The Ritz-Carlton Beijing Financial Street

#14 of 5,545 Hotels in Beijing
Certificate of Excellence
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No.1 East Jinchengfang Street, Financial Street, Xicheng District, Beijing 100033, China
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The Ritz-Carlton Beijing Financial Street
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632 Reviews from our TripAdvisor Community

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Bethesda, Maryland
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice business hotel in the financial district. Rooms are spacious, with very nice and big bathroom. Comfortable bed. Staff is helpful and knowledgeable. Good breakfast buffet with variety of asian and european/american food

Helpful?
Thank StefanMarco
Andrew R, General Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear StefanMarco, Thank you for the kind review of your recent stay at our hotel. I was glad to read that you enjoyed the big bathrooms, comfortable bed and our helpful employees. In addition, you found one of my favorites, the extensive breakfast buffet in our Greenfish restaurant. Be sure to try Cepe, our Italian restaurant the next time you... More 

Washington DC, District of Columbia
Level Contributor
140 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ritz-Carlton Beijing Financial Street is a classy property well located for meetings in the financial district, but less so for sightseeing because of the distances. The lobby is relatively compact and has a nice seating area which, however, was a bit cold and drafty during our January stay, with frigid outside temperatures. Reception staff went out of their way... More 

Helpful?
Thank SGECHAMPION
Andrew R, General Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear SGECHAMPION, Thank you for taking the time to share your recent experience at The Ritz-Carlton Beijing, Financial Street. You sure came at a cold time of year, in fact the coldest in 30 years they say. However, I'm so glad you enjoyed our hotel, our employees, the breakfast and the overall design. As you mention, our hotel's location is... More 

Shanghai, China
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for one night at ritz carlton beijing - the one at financial street. Not only it is the one on the wrong side of town, more it is totally overpriced - big times. Paid 2500rmb for a std room, a room that needed extra equipment to take away the smell of a room that had never fresh air since... More 

Helpful?
Thank Jshanghai
Andrew R, General Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Jshanghai, Please allow me to personally apologize for the experience you had this week. I'd like to speak with you further about your experience and follow up on the points you mentioned. If its not to much to ask, would you contact me at andrew.rogers@ritzcarlton.com? Thank you very much, Andrew Andrew Rogers General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Negatives out of the way: had one bad experience with well meaning but incompetent staff member in booking a day trip. Location is beautiful but not a lot to do. Breakfast staff are hit and miss. Pool is 3 degrees too cold. I'm nitpicking now. This place is great. If you have to be in West Beijing then I wouldn't... More 

Helpful?
Thank Davey L
Andrew R, General Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Davey L, Thank you for sharing your recent experience at The Ritz-Carlton Beijing, Financial Street. I was very happy to hear that our Ladies and Gentlemen took great care of you during stay, and went above and beyond to assist your every need. However, I'm sorry to hear of the troubles with your day trip booking and breakfast service.... More 

Shanghai, China
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

I really have to visit this place less often - the dinning at the executive lounge is too excellent that I always gain some weight every time I go. Special appreciation to the lovely girls at the executive lounge - Will and Tracy who have been always so kind to remember my name and so responsive to my requests. Other... More 

Helpful?
Thank jeffhao111
Andrew R, General Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear jeffhao111, First of all, i'd like to so thank you for your continued support of our Hotel as a regular guest! I'd also like to thank you for taking the time to recognize Will and Tracy in our Club Level Lounge. I'm so pleased to hear that they were respsonsive to your needs and that you enjoyed the culinary... More 

Beijing, China
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 28, 2015

I had been there several times, one time I need to leave my suitcase on the locker for several day before I return, the bell boy were nice and helped me. All the staff are happy and willing to help you, you can feel it. I even remember one of there reception manager Miranda's name and a handsome lobby manager... More 

Helpful?
Thank Yan S
Rory S, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Yan S, Thank you for sharing your recent experience on TripAdvisor. It is wonderful to know you felt the warmth and genuine care from our Ladies and Gentlemen during your interactions with them. We are pleased you enjoyed our restaurants and only sorry you felt we might not be so good for families. To be honest we have become... More 

Benfleet, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 22, 2015

This hotel is lovely in all aspects the room was good as was the amenities. The dining facilities were very good This was our last stop and went to see the Great Wall, Ming Tombs, Tiananmen Square and the Forbidden City We were privileged to be here during the National holiday, everybody made us most welcome At the end of... More 

Helpful?
Thank Michael D
Rory S, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Michael D, Thank you for taking the time to write this reveiw for others to read. We are delighted you had a memorable trip to Beijing and proud you were well looked after by our Ladies & Gentlemen over the national holiday. I showed your review to the Chef who is very happy you enjoyed the restaurant. Wishing you... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed December 13, 2015

I spent 2 nights in this hotel, and have never felt so spoilt. The hotel is fairly new, rooms are enormous, lobby everything you would expect of a 5 star, a sensational buffet breakfast, and staff who can't do enough for you. Of particular note was the young concierge, who offered to come in on his day off, to help... More 

Helpful?
Thank Dianne W
Andrew R, General Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Dianne W, thank you for sharing your wondering experience at our hotel in Beijing. I'm so pleased that you enjoyed the personal service of our ladies and gentlemen, the rooms and wonderful buffet in Greenfish! I was especially proud to read about the service you received from our concierge team. I'm so glad he was able to assist and... More 

New Castle, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2015

The staff at this hotel could not be nicer. So thoughtful and attentive. They are extremely welcoming. The room was beautiful and the breakfast buffet was a feast. I recommend this hotel highly. When the staff found out it was my birthday, I got all sorts of attention, including balloons in the room and lots of birthday wishes when I... More 

Helpful?
Thank pmfliern
Andrew R, General Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear pmfliern, What a great review of our beautiful hotel! Thank you for sharing your comments about our rooms, buffet breakfast and our wonderful guest relations team. It was fortunate that you were able to spend your Birthday in Beijing, and I do hope it was one to remember! Thanks again for your kind comments, I'll be sure to share... More 

RIPON
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2015

The staff here was amazing! They did everything possible to make us feel welcome and took care of every need we had above and beyond what I would expect. The room was spacious, clean, and had many high-end amenities.

Helpful?
Thank ROBERT K
Andrew R, General Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear ROBERT K, Thank you for the wonderful review of The Ritz-Carlton Beijing, Financial Street. I'm so glad to read that you enjoyed your stay in our Hotel, the clean, spacious rooms, and the Asprey Amentities. I hope you enjoyed your visit to the Capital City and wish you a speedy return. Warmest regards, Andrew Andrew Rogers General Manager More 

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