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The Ritz-Carlton, Beijing

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#7 of 6,068 Hotels in Beijing
Certificate of Excellence
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The Ritz-Carlton, Beijing
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701 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Thank you, Maria Ma, for the excellent service at your hotel! I will definitely stay there the next time I am in Beijing. Your attention to detail was perfect, and my room was top of the line. I had a problem with my luggage and you were able to repair it. Thank you!

Helpful?
Thank Rebecca L
Westport
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location near the center. Stayed here 5 nights on a quick visit to show the family around Beijing. Staff went above and beyond to make us welcome, help us at every turn and totally spoil us. The rooms are beautiful, the service spot on and the staff incredibly warm. With 4 children in our party, we dined at Aroma... More 

Helpful?
1 Thank joann472
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Joann472, Thank you for choosing The Ritz- Carlton, Beijing and sharing your valuable feedback with us at TripAdvisor. I am delighted to learn that our Ladies and Gentlemen provided a personalized and memorable stay experience to you and 4 children. We look forward to welcome you and your family back to our hotel soon. Please do not hesitate to... More 

Chicago, Illinois
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have very mixed reviews on this hotel. When we arrived they gave us a wonderful welcome and did such a kind job of getting us settled. However on the last day we spent 6 hours trying to ship items. They then were unable to do it. Disappointing.

Helpful?
Thank f0rtitude
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear F0rtitude, Thank you for choosing to stay at The Ritz- Carlton, Beijing ! While we appreciate your kind support and valuable feedback, we are very sorry about your less-than positive experience with us. Please do contact with me directly at my e-mail address and I will personally investigate the unfortunate incident to prevent future similar incidents recurring in the... More 

San Francisco, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with great restaurants for variety of food. Not that far from Tienamen Square and forbidden city. Close to shopping areas but didn't particularly like the location as it is more of business district vs. hangout place.

Helpful?
Thank Ankush G
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

DearAnkush G , Thank you for choosing The Ritz- Carlton, Beijing and sharing your valuable feedback with us at TripAdvisor. Your highlight on our restaurants is appreicated. Our location is in Central Business District, there are many options for restaurants and tourist attractions around. Pease allow our experienced Director of Guest Service, Johnny Liu to provide more detailed local information... More 

Mumbai
Level Contributor
225 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for just a night on a business trip. Very modern hotel, big rooms, excellent pool (one of the longest I have seen in a hotel) and good gym/sauna facilities. Really enjoyed my short stay and highly recommend. Wish had stayed longer.

Helpful?
Thank themanfromearth
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Themanfromearth, Thank you for choosing The Ritz- Carlton, Beijing and sharing your valuable feedback with us at TripAdvisor. I am delighted to learn that you satisfied with our hotel facitities, especially enjoyed the nice pool, gym and Sauna. We look forward to welcoming you back to experience our more facilites soon. Please do not hesitate to contact with us... More 

Lexington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The reception desk were quite patients when we wanted to change the rooms. They had tried hard to find another room that better fits our need. Professional and nice! The service in Jay restaurant was super. They had been very flexible of adjusting the ingredients of our dishes, and they were really tasty I will definitely come back again!

Helpful?
Thank Matt_KX
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Matt_KX, Thank you for choosing The Ritz- Carlton, Beijing and sharing your valuable feedback with us at TripAdvisor. I am delighted to learn that you satisfied with our Ladies and Gentlemen's Service. We look forward to welcoming you back to our Hotel soon. Please do not hesitate to contact with us for your future arrivals. Sincerely, Tarık Temucin General... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Figo and the concierge team handled every detail to perfection. Arrangements were made over email from the USA and the Hotel could not have been more gracious and accommodating to our families every need. They made it effortless for us. The location is convenient to shops and restaurants. An overall outstanding experience

Helpful?
Thank wahman3
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Wahman3, Thank you for sharing your valuable feedback with us through TripAdvisor. I am delighted to learn that Figo and the Concierge team provided you a personalized and momerable stay experience. We hope we have another opportunity to be of your service in near future. Please do not hesitate to contact with us for any assistance. Sincerely, Tarık Temucin... More 

Beijing, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2016

Right from my arrival I was greeted by Sofia the Guest Recognition Manager who made me feel like I belonged at Ritz-Carlton, and the entire staff treated me with high regard and respect. My room was amazing and the service outstanding. What really pleased me was when I checked out Sofia showed up to show me off even though she... More 

Helpful?
1 Thank flexguy
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Flexguy, Thank you for sharing your valuable feedback with us through TripAdvisor. I am delighted to learn that The Ritz- Carlton, Beijing has become your new favorite home away from home in Beijing. Thank you for your recognition on the personalized service which provided by Sofia, one of our shining stars. We hope we have another opportunity to be... More 

1 review
5 of 5 stars Reviewed August 12, 2016 via mobile

I traveled a lot top brand hotels in recent years. This is the best hotel I have ever experienced. The staffs are beautiful and professional. The Chinese food are authentic and good tasty. People here are very nice around. A truly Wonderful experience it is!

Review collected in partnership with 单个酒店

Helpful?
Thank Hazizhu
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Hazizhu, Thank you for choosing The Ritz- Carlton, Beijing and sharing your valuable feedback with us at TripAdvisor. I am delighted to learn that you satisfied with our Staff Service and Food offerings. We look forward to welcoming you back to our Hotel soon. Please do not hesitate to contact with us for your future arrivals. Sincerely, Tarık Temucin... More 

1 review
5 of 5 stars Reviewed August 12, 2016 via mobile

The excellent service they provided at Ritz Carlton Beijing. When ever you went, they greeted you with name, smile, so sweet. They know your preference even though only one time you come. You feel like home at here. Highly Recommend this hotel to all of you.

Review collected in partnership with 单个酒店

Helpful?
Thank Selenalll
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Selenalll, Thank you for staying at The Ritz- Carlton, Beijing and sharing your valuable feedback with us at TripAdvisor. Your recommendation is highly appreciated. I look forward to welcoming you back to our Hotel soon. Please do not hesitate to contact with us for your future arrivals. Sincerely, Tarık Temucin General Manager The Ritz- Carlton, Beijing tarik.temucin@ritzcarlton.com More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton, Beijing, is centrally situated in one of Beijing's most thriving business area - China Central Place, the hotel is 30 minutes from the Beijing International Airport and offers easy access to the city's historical and cultural landmarks. In the classic timeless and elegant Ritz-Calrton style, the hotel, designed by HBA design consultants, features 305 well-appointed guest rooms and six exquisite award winning restaurants and bars including Barolo, serving authentic Italian Cuisine; Yu, serving fine Cantonese Cuisine; Aroma, serving international cuisine throughout the day; The Ritz-Carlton Bar; The Lobby Lounge and The Davidoff Lounge. Other exclusive facilities include The Ritz-Carlton Spa, fitness centre, indoor pool with balcony, 1,100 sq.m. meeting and conference space, 648 sq.m. ballroom and the only wedding chapel inside a hotel in Beijing.Behold the Ritz-Carlton, Beijing, architecture and decor classically inspired. Whether from the full-bodied taste of Ritz-Carlton traditional afternoon tea or a refreshing spa treatment, your senses are entranced by experience. ... more   less 

Additional Information about The Ritz-Carlton, Beijing

Address: No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China (Formerly The Ritz-Carlton Beijing)
Location: China > Beijing > Guomao
Price Range: $203 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Beijing 5*
Number of rooms: 305
Reservation Options:
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Also Known As:
The Ritz-Carlton Hotel Beijing Huamao Beijing
Ritz Carlton Hotel Beijing
Ritz Beijing
Ritz-Carlton Beijing
Beijing Ritz-Carlton
Hotel Style:
#5 Spa Hotel in Beijing
#7 Luxury Hotel in Beijing
#9 Business Hotel in Beijing
#17 Romantic Hotel in Beijing
#34 Family Hotel in Beijing
#163 Best Value Hotel in Beijing
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