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The Ritz-Carlton, Beijing

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#6 of 6,208 Hotels in Beijing
Certificate of Excellence
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The Ritz-Carlton, Beijing
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808 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Reviewed 3 days ago NEW

We stayed here for 2 nights, I gotta say everything was very satisfying to us! The room is beautifully set and the staff were friendly to us throughout the whole stay. We also tried several restaurants inside the hotel , I must hightlight our experience in Barolo. We ordered the waitress Vittoria's suggestion, lobster linguine and saffron risotto, really awesome...

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Helpful?
Thank MelonieHarr
西安, China
Reviewed 3 days ago NEW

The ritzcarlton is the best place i choiced.The staff was very gentle front desk agent baron was very helpful he help me arrange the nice room and settle the payment smoothly. I will choice the ritzcarlton for next stay .it is really great hotel.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank tongchunx
Osaka, Japan
Reviewed 6 days ago NEW

The staff was very friendly and helpful. He didn't have to but Lambert not only gave us directions to the train station but he actually walked us there so we wouldn't get lost and that stood out the most to me.

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Helpful?
Thank hirokokitai
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Hirokokitai, Happy 2017! Thank you for your review. It pleases me to learn that you appreciated the service provided by our gentleman. We look forward to your next visit to offer you another memorable experience. Sincerely, Patrick Weder General Manager

London, United Kingdom
Reviewed 1 week ago via mobile

Excellent service in the bar from Charles Zhang and his colleague Chen. Both were attentive and I had a particulatly pleasant and lengthly conversation with Charles. It was also my pleasure to help Chen with his English. I very much look forward to returning.

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Helpful?
1Thank dsykes1965
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Dsykes1965, Happy 2017! Thank you for taking the time to share your feedback with us at TripAdvisor. We are pleased to know that your experience with our Ritz-Carlton was worth-returning. Thank you for your recognition on service provided by our two Gentlemen Charles and Chen. I will share your feedback with all teams to inspire them to continue delivering...

Reviewed 1 week ago

I stay at the Ritz every single time I come to Beijing which is a couple of times a year. It's conveniently situated, near to shops, restaurants, the metro etc. Front office staff - most are nice but a huge shout-out goes to Julia who is AMAZING! Super friendly and helpful every single time I'm there. She's definitely an asset...

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Helpful?
Thank RoseBallerine
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear RoseBallerine, Thank you for reviewing The Ritz-Carlton, Beijing on TripAdvisor. I have shared your kind comments and appreciation with our Ladies and Gentlemen and particularly Julia along with those from Housekeeping and In-Room Dining team who were delighted to know. Thank you for your feedback regarding areas we could further improve. I have addressed your points with the chefs...

Reviewed 1 week ago via mobile

The staff reception are so cold and unfriendly. I visited the hotel one day before to stay there and the person who attended me offer breakfast, lunch, acceso to VIP club free and everything looked perfect but when we do the check in next day. They only offer the breakfast 🤔🤔🤔. First impression bad 📌baby bed I ask many times...

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Helpful?
Thank Andreina Z
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Andreina Z, Thank you for reaching out to us through TripAdvisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our promise during your recent stay. Your feedback is critical to us and I would like to personally look into the details together with our team. If you would...

Berlin
Reviewed 3 weeks ago via mobile

Nicely located hotel with good shopping facilities nearby. For relaxation the Spa and fitness center offer fantastic possibilities and service with their friendly staff. Had good breakfast experience in Club Lounge.

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Helpful?
Thank ichBear
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear IchBear, We do take pride in our convenient location and ease of accessibility which provides enjoyable delights to both our Business and Leisure travelers. We appreciate on your compliments on our fantastic SPA, Fitness Center and breakfast in Club Lounge. We look forward to welcome you back soon. Sincerely, Patrick Weder General Manager

Hoboken, New Jersey
Reviewed 3 weeks ago

This is my favorite hotel in Beijing. You can never expect to receive a better service than here. And I have been to a lot of hotels in this city. The staff was well trained and I like that Lisa girl from housekeeping department for giving me a very warm welcome after an exhausting day I had.

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Helpful?
Thank RoyWhite93
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

RoyWhite93, I am very pleased to learn that The Ritz- Carlton, Beijing became your favorite hotel in Beijing. I am also proud to have Lisa part of our Ladies and Gentlemen who always perform excellence. We look forward to welcoming you back soon. Sincerely, Patrick Weder General Manager

Hong Kong, China
Reviewed 3 weeks ago

This is one of my most frequent visited hotels in Beijing. Whilst the classic European deco is not quite my style, I still enjoy staying there for the high quality service it offers (particularly, the breakfast room). The staff there (especially Celery and Candy) are really great. They are attentive and anticipate my need well with a lot of smile....

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Helpful?
Thank aclcheng
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Aclcheng, Thank you for sharing your review of The Ritz-Carlton Beijing! I am delighted to hear all your wonderful comments, and it is a real pleasure to know that our level of service and dining was as per your expectations. We believe our Ladies & Gentlemen and their service is what sets us apart from the others. The team...

Las Vegas, Nevada
Reviewed 3 weeks ago

From the first step into this hotel untill when we left, the excellent service was never stoped. Club lounge, you should be prode at what you did, extraordinary service and well trained staffs all around.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank gregorytoddh
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Gregorytoddh, I am delighted that our Club Lounge team could create an memorable experience for your recent stay. I look forward to welcome you again to enjoy the other facilities of the hotel and also your future visits. Thank you again and we look forward to welcome you back for another unforgettable experience again. Sincerely, Patrick Weder General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton, Beijing, is centrally situated in one of Beijing's most thriving business area - China Central Place, the hotel is 30 minutes from the Beijing International Airport and offers easy access to the city's historical and cultural landmarks. In the classic timeless and elegant Ritz-Calrton style, the hotel, designed by HBA design consultants, features 305 well-appointed guest rooms and six exquisite award winning restaurants and bars including Barolo, serving authentic Italian Cuisine; Yu, serving fine Cantonese Cuisine; Aroma, serving international cuisine throughout the day; The Ritz-Carlton Bar; The Lobby Lounge and The Davidoff Lounge. Other exclusive facilities include The Ritz-Carlton Spa, fitness centre, indoor pool with balcony, 1,100 sq.m. meeting and conference space, 648 sq.m. ballroom and the only wedding chapel inside a hotel in Beijing.Behold the Ritz-Carlton, Beijing, architecture and decor classically inspired. Whether from the full-bodied taste of Ritz-Carlton traditional afternoon tea or a refreshing spa treatment, your senses are entranced by experience. ... more   less 

Additional Information about The Ritz-Carlton, Beijing

Address: No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China (Formerly The Ritz-Carlton Beijing)
Location: China > Beijing > Guomao
Price Range: $221 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Beijing 5*
Number of rooms: 305
Reservation Options:
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Also Known As:
The Ritz-Carlton Hotel Beijing Huamao Beijing
Ritz Carlton Hotel Beijing
Ritz Beijing
Ritz-Carlton Beijing
Beijing Ritz-Carlton
Hotel Style:
#4 Spa Hotel in Beijing
#6 Luxury Hotel in Beijing
#9 Business Hotel in Beijing
#17 Romantic Hotel in Beijing
#34 Family Hotel in Beijing
#167 Best Value Hotel in Beijing
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Beijing staff and other travelers.
3 questions
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Questions? Get answers from The Ritz-Carlton, Beijing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“near to CBD area, easy shopping”
 of 5 bubbles MelonieHarr, 3 days ago | Read review
“for standard room, room numbers ending with 28-35 offer the most open view”
 of 5 bubbles aclcheng, 3 weeks ago | Read review
“High floor”
 of 5 bubbles adtravel286, 4 weeks ago | Read review
“#306 is one of 4 rooms with King bed that is twice the size of other rooms!”
 of 5 bubbles SFBay650, Oct 15, 2016 | Read review
“Consult with Sofia, she is awesome!”
 of 5 bubbles flexguy, Aug 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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