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The Ritz-Carlton, Beijing

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No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (998)
Room & Suite (175)
Dining (138)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Beijing
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#56 of 6,182 hotels in Beijing
Location
Cleanliness
Service
Value
Travelers' Choice
The Ritz-Carlton, Beijing, is centrally situated in one of Beijing's most thriving business area - China Central Place, the hotel is 30 minutes from the Beijing International Airport and offers easy access to the city's historical and cultural landmarks. In the classic timeless and elegant Ritz-Carlton style, the hotel, designed by HBA design consultants, features 305 well-appointed guest rooms, three exquisite award winning restaurants including Yu serving fine Cantonese Cuisine, Aroma serving world cuisine throughout the day and The Lounge. Other exclusive facilities include Spa, fitness centre, indoor pool with balcony, 1,100 square-meter meeting and conference space, 648 square-meter Ballroom and an outdoor garden. Behold the Ritz-Carlton, Beijing, architecture and decor classically inspired. Whether from the full-bodied taste of Ritz-Carlton traditional afternoon tea or the delectable Chinese cuisine, your senses are entranced by experience
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Room & Suite (175)175
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
Chinese
Hotel links
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Location

Full view
74Somewhat walkable
Grade: 74 out of 100
56Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
1,583Reviews7Q+A94Room tips
Traveler rating
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Popular mentions
M155Q wrote a review Jan 2021
Beijing, China13 contributions15 helpful votes
We stayed at the Ritz Carlton beijing on New Year’s Eve. Being a long time Marriot Bonvoy Elite member I expected to be accorded with the service level expected at all other 5 star hotels around the world. I was horrified at the poor service at the front desk. They had a “couldn’t care less” attitude both at check in and at check out. Did not bother to crack a smile and appeared as if they couldn’t wait to get rid of me. Room was so so.. tho the bed was comfortable as what you would expect from the Ritz standard. Room was somewhat clean. Nothing to really rave / fault. We booked the Club level room which included breakfast (appalling), lunch, tea and dinner. New Year’s Eve dinner buffet was served at the main dining room. Every dish was mediocre, quality was poor and taste was nothing to rave about. If you are just needing to fill your tummy then I would probably recommend the cocktail prawns cos everything else was really bad! Ice cream was self serve and rather unhygienic given guests were just using their own spoons to scoop the ice cream and no one stopped them. (Esp during covid). I inquired with the chef what type of cake he was serving and he was none the wiser. He just said “it’s cake”... this blasé attitude seems to run through the whole hotel. Lunch and breakfast are just as bad. Hot Tea was served cold, selection was very limited and i literally spat out my bacon at breakfast cos it was hard and inedible! Really amazed how the F&B team can get away with serving such mediocre bad tasting food at a Ritz Carlton! If I had to pay for a buffet meal I would demand my money back. I went for a swim at the indoor pool and got shouted at by the lifeguard for not wearing a swim cap. He could have told me nicely rather than shouting at me across the pool making me feel like a criminal. The only saving grace for this hotel is the amazing excellent service of Katherine at the Club Lounge. She was so patient with my questions, always smiling and making me feel at home. She prepared me a wonderful afternoon tea set with hot tea and invited me for drinks after dinner at the lounge. She alone made my stay tolerable and memorable. Thank you Katherine for being such a pleasure to chat with.
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Date of stay: January 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from ben sun, Guest Services / Front Office at The Ritz-Carlton, Beijing
Responded Jan 24, 2021
Dear Mr. Quek, Greetings from The Ritz-Carlton Beijing. This is Ben from ROOMS division, I've read your comments 3 times and sincerely apologize for fail to provided the best service we committed. Internally, I had talked to my colleagues who helped with check - in and check - out in regards of the feedbacks, and the training will continue to ensure each guest feels welcomed and received personal service with professional attitude. Your comments about the food quality and the attitude of culinary team are highly concerned, I've shared these with my General Manager as well as Food & Beverage Director, there will be a food quality review to ensure we look after each guest's expectation, especially during this period to ensure hygiene priority. At the same time, I am happy to see your compliment to Katherine, my colleague from The Ritz-Carlton Club Lounge, she is a true Ritz-Carlton lady. Mr. Quek, once again, please accept my apologize for not able to make your 2021 first stay at The Ritz-Carlton Beijing perfect. Please reach me directly if there is any chance you plan to visit our hotel again, I will personally look after the booking arrangements and secure a true Ritz-Carlton experience for you. Best Regards and Happy New Year. Ben ROOMS Director The Ritz-Carlton Beijing Ben.sun@ritz-carlton.com
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EdMotion wrote a review Dec 2020
Singapore440 contributions83 helpful votes
Great to be back in beautiful Beijing after almost a year out due to the pandemic. Good to see my favourite Ritz Carlton Beijing still busy and still in style preparing for Christmas. Mackey Huang gave me a warm welcome, called me by my name the moment she saw me. They still hold high standards of personalization at the Ritz. Thank you for brilliant service Mackey!
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Date of stay: December 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Guomin Yuan, Other at The Ritz-Carlton, Beijing
Responded Dec 3, 2020
Dear Distinguished Guest, It is rewarding to know that you have had a magnificent experience with us and for taking the time to share your valuable feedback. By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. A special Thank You to Mackey again. Her passion and effort toward achieving uncompromised guest satisfaction truly delivered our brand core values: Legendary, Gracious and Inspiring. Once again, thank you for your valued feedback, I look forward to the opportunity to welcome you back to The Ritz-Carlton, Beijing soon. Sincerely, Gracie Yuan Director of Quality The Ritz-Carlton, Beijing 83A Jian Guo Road, China Central Place Chaoyang District, Beijing China 100025 Tel: (86 10) 5908 8888
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Ni R wrote a review Nov 2020
14 contributions1 helpful vote
+1
Whenever I travel I make it a point to stay at Ritz-Carlton because of the legacy of achieving the utmost heights of hospitality. Staff: If there's one single role model of exquisite service among all the fine hotels, Ritz calls for it. The staff was elegant and attentive while remaining human. The Ritz Beijing's Team is doing an impeccable job that makes their ladies and gentlemen slogan splendid. A special Thank You to Amy who offered a ~20 mins private tour around the hotel lobby, revealing the stories and spirits behind all those spectacular designs. Her passion and effort toward achieving uncompromised guest satisfaction truly delivered a deep impression. Design: Absolutely stunning interior design with a strong connection and sense of place. After staying in many Ritz Carltons around the world, this property truly brings me back to those Ritzs in Washington DC when I was still in college, as it exuded everything I imagined about American design fused with Beijing culture, with clean lines, open spaces and glass exposure. Suites: I stayed in cozy Carlton suite. I was inspired by the huge bathroom, comfortable beds, and beautiful design elements like traditional tea station and bookshelf. You might find yourself looking for excuses to stay inside. Among all those Marriott Properties around Beijing, although Ritz is not the fanciest place, it will be my first choice next time I'm back, and I solely recommend it to all those with a good taste
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Date of stay: November 2020Trip type: Traveled solo
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Response from Guomin Yuan, Other at The Ritz-Carlton, Beijing
Responded Nov 22, 2020
Dear Distinguished Guest, On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at The Ritz-Carlton, Beijing. It is rewarding to know that you have had a magnificent experience and especially for naming our Ladies & Gentlemen that made an impact. I have conveyed your gratitude to Mrs. Amy Xiong. Commitment to service and guest satisfaction is our main focus. At The Ritz-Carlton, we pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience. Once again, we appreciate you taking the time to share your feedback. I look forward to the opportunity to welcome you back to The Ritz-Carlton, Beijing soon. Sincerely, Gracie Yuan Director of Quality The Ritz-Carlton, Beijing 83A Jian Guo Road, China Central Place Chaoyang District, Beijing China 100025 Tel: (86 10) 5908 8888
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Iris C wrote a review Sep 2020
6 contributions
+1
During my family’s staycation in Beijing’s Ritz Carlton Club Level, the level of service my husband and I experienced was simply one of the bests in our hotel experiences. The club’s agent Avery Wang with her team Niki and Alan delivered an unforgettable experience for my children. Not only was she sensitive to our family’s needs by making sure we were taken care of but she went out of her way to make sure all the details were covered. She smiled and was truly an exemplary ambassador for the Ritz Carlton. Through our conversation, she found out my little one was turning one and helped arranged a surprise mini celebration. That truly touched my heart. We had spent baby’s first Christmas at the Ritz last December so it just seemed memorable to have his birthday here too! The hotel has become more than just a hotel to us. The room was clean, tidy and well stocked. The bed was comfortable. The bathroom and amenities were truly top notch. I truly recommend this stay for couples, families and even single travelers. The level of hospitality was memorable and we felt welcomed and could truly unwind and relax. As we are unable to travel too far at the moment, knowing we could go anytime to experience such a great stay was priceless. The club lounge was comfortable, well equipped and had all we needed to be comfortable without leaving the hotel. The team was always masked to ensure the safest of environments in light of the pandemic. Thank you to the team and to Avery for her leadership. I am looking forward to spending more time here whether to mark important milestones or just for a night out. We have already booked our next stay because of her. As a Marriot Bonvoy member, this memory truly made me a fan and solidified our brand loyalty.
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Review collected in partnership with 单个酒店
Date of stay: September 2020Trip type: Traveled with family
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Response from Guomin Yuan, Other at The Ritz-Carlton, Beijing
Responded Sep 29, 2020
Dear Distinguished Guest, Thank you for choosing to stay with us for this trip. I am so glad that you had an amazing experience with us and very thankful to you for taking the time to share the experience online and especially for naming each one of our Ladies & Gentlemen that made an impact. Commitment to service and guest satisfaction is our main focus. I have conveyed your gratitude to Niki Du , Alan Bai and Avery Wang. They model genuine services for our Ladies and Gentlemen. We will celebrate each and every one at our next appreciation gathering in the coming October. I hope that we will have the pleasure of your company again so that we can add some more memories into the book. Until then, on behalf of everyone at the Ritz-Carlton we send thanks and the hope of a speedy return to Beijing. Sincerely, Gracie Yuan Director of Quality The Ritz-Carlton, Beijing 83A Jian Guo Road, China Central Place Chaoyang District, Beijing China 100025 Tel: (86 10) 5908 8888
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bmick1920 wrote a review Sep 2020
Fort Mill, South Carolina40 contributions59 helpful votes
It was well appointed, comfortable, and we received impeccable service. It felt older and a bit dated, but we enjoyed our stay here. Step out of the hotel to a fabulous shopping center with great stores and dining.
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Date of stay: October 2019
Rooms
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Response from Guomin Yuan, Other at The Ritz-Carlton, Beijing
Responded Sep 26, 2020
Dear Distinguished Guest, Thank you for choosing to stay at the Ritz-Carlton, Beijing and It is rewarding to know that you have had a magnificent experience. As we head into autumn, we will focus on a few important things so that we're ready when our guests start to travel again. We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience. Once again, thank you for your valued feedback, I look forward to hearing from you and to welcoming you back whenever your travels bring you back to Beijing. Sincerely, Gracie Yuan Director of Quality The Ritz-Carlton, Beijing 83A Jian Guo Road, China Central Place Chaoyang District, Beijing China 100025 Tel: (86 10) 5908 8888
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PRICE RANGE
$210 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
丽思卡尔顿酒店华贸中心, the ritz-carlton hotel beijing huamao beijing, ritz carlton hotel beijing, ritz beijing, ritz-carlton beijing, beijing ritz-carlton
FORMERLY KNOWN AS
The Ritz-Carlton Beijing
LOCATION
ChinaBeijingGuomao
NUMBER OF ROOMS
305
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Frequently Asked Questions about The Ritz-Carlton, Beijing
Which popular attractions are close to The Ritz-Carlton, Beijing?
Nearby attractions include Jindi Plaza (0.1 miles), HuaMao ShangYe Jie (0.09 miles), and GuoJia DianLi KeJi ZhanShi ZhongXin (0.1 miles).
What are some of the property amenities at The Ritz-Carlton, Beijing?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Beijing?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Beijing?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Beijing?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Beijing?
Conveniently located restaurants include Asia Bistro, The Lounge (The Ritz-Carlton Beijing), and CRU Steakhouse.
Are there opportunities to exercise at The Ritz-Carlton, Beijing?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does The Ritz-Carlton, Beijing have an airport shuttle?
Yes, The Ritz-Carlton, Beijing offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Beijing?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Beijing offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Beijing?
Many travelers enjoy visiting Temple of Heaven (4.3 miles), Tian'anmen (4.4 miles), and Meridian Gate (Wu Men) (4.5 miles).