Eclat Hotel gave us the best hotel experience in China so far. The rooms are perfect with very nice big terrace inside the shopping mall, so can be used the whole year. The amenities are great, hotel management really thinks about the details to make one feel comfortable. The interior is stunning, great art works everywhere; original works from Salvador Dali and others all around in the hotel and the whole shopping mall. You can even book a tour through the hotel to get the best art works and theme rooms explained. The semi-buffet breakfast is really nice and due to the intelligent design of the hotel it never feels somehow crowded. If you want to have your private pool, you can spend some more money and book a suite. There are quite a few very nice and interesting ones.
I live in Beijing but due to travel restrictions needed a staycation . We found this hotel and are so glad we did - it’s wonderful . To start ; the decor - this is a hotel dedicated to art with many pieces decorating every floor all from the owner’s private collection . There are genuine Salvadore Dali paintings and statues dotted around the hotel as well as other statues and quirky things such a bicycle collection . It makes it interesting and it’s done tastefully . Our room - we were given an upgrade and stayed in a deluxe grand suite with terrace . I love this room , the outside inside terrace is leafy and green , we’ve a massage chair , Bang and Olufsen speaker , capacity to watch 3 D movies , Japanese toilet , Persian rug , huge bath , wonderful shower . Coffee machine , IPad for movies or for ordering room service - so many wonderful touches . That’s one of the things that is truly great about this hotel the attention to detail ! It’s woven into the ethos of the hotel itself - they light candles in the evening in the lobby , they have a turn down service where they leave little snacks in the evening , you have free soft drinks in the Fridge etc . Food - we loved it ! Great free breakfast , free tea between 3-6 pm ( please maybe include more savoury snacks ?) and we also had a semi Buffett for lunch one day as well as a delicious Cheese fondue one evening ! Lovely food -really when I go home I am going to try to recreate the coconut chicken soup I had here it was sooooo delicious ! So to the biggest asset the hotel has - the staff . Truly wonderful people and I mean every one of them from the housekeeper to the front desk to restaurant staff . Absolute superstars all of them ! I have to say a huge apology now that I can’t name them all because they all do deserve to be named , literally everyone here does an amazing job . Sorry I didn’t get everyone’s names but here’s the superstars that I did : Michael- you are literally the poster boy for amazing customer service . Your manner , the speed with which you deal with things , your warmth . You are awesome . We were quite needy and phoned for various things and Michael sorted everything effortlessly and always made us feel valued . No request was too big or difficult , he sorted Everything we requested . Thank you so much for everything you did ! Katrina - elegant , classy , friendly and warm everything you would want for someone who interacts with guests . Katrina took us on a tour of the hotel and carefully explained aspects of the art to us as well as showing us some of the other suites . She was lovely , professional and informative . Thank you Katrina you are great ! Robin and Sunny - you both do a super job In the restaurant - sunny that’s the same as your nature and Robin so capable ! Mickey ( and the barman whose name I don’t know) super job in the bar both of you thank you so much . Mickey it was a pleasure to chat to you , you have a lovely personality and we love that you made us feel welcome ! The quality of this hotel is 5 star, the staff are 5 star . On my next visit I want to stay in one of the pool suite rooms ! But in the meantime I might just come and have lunch or drinks ! I can’t recommend this hotel enough - oh and my friends from UK secretly rang and ordered us a bottle of wine And they said staff were so helpful in getting that arranged ! I can’t believe I’ve lived in Beijing for over two years and didn’t know about this hotel it’s a real treasure ! Huge thank you to everyone who made our stay so lovely !…
Harry Potter suite with the family. This would be a perfect October experience. Private suite with pool, all the favorite Harry Potter decor. Walk downstairs to the Parkview Green Mall and enjoy the selection art and restaurants. One of our go to places in Beijing .
The Eclat hotel with its decoration is a category on its own. Coupled with the very charming and modern rooms and the full attention from the staff makes your stay very special. You can choose from a regular room to the theme suits. The rooms with a balcony (still indoor) let you breath fresh air and allows almost daylight on your terrace. Regardless which room you choose, Dany (the GM) and Kathrina will take of every little detail of your stay! Thank you!
We stayed in the Harry Potter Suite as a special treat for my son, as we couldn't organise a party with the restrictions in place. We were incredibly well looked after and loved every minute of our experience: from the private pool on the terrace to the room-service breakfast. We also enjoyed the hotel tour. This hotel is the last word in luxury. I am looking forward to returning for another staycation.