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Xiyuan Hotel

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Xiyuan Hotel
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443 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Wuhan, China
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location. Friendly staff. Some staff at the reception speaks good English!!!! This is unexpected in China, even in five star hotels. Rooms are standard. There are some restaurants nearby. There were not very much option at breakfast, but the choices of menu were good. The breakfast is served at the revolving hotel (though I did not see it to... More 

Helpful?
Thank Pallab938
A TripAdvisor Member
3 of 5 stars Reviewed 5 weeks ago via mobile

Room price are okay with this location but effectiveness at front desk have to be improve. I spent over 30mins to get the key . Some of the customers are complaining about the queuing time. It seems that the front desk assistant cannot handle well. 房間價錢在這個位置可以算可以了。 但前台效率應作改善。 由我踏入這間酒店到我取到房咭。排隊超過半個小時。期間有顧客不滿,前台職員好像也沒辦法處理好。

Helpful?
Thank A TripAdvisor Member
Nicosia, Cyprus
Level Contributor
7 reviews
5 hotel reviews
2 of 5 stars Reviewed May 13, 2016

The Hotel is well located, but it lacks in many things, First it is very and I mean very tough to get somebody from the hotel to speak English. The Breakfast is OK not the best and remember there is two breakfast locations on the hotel the second floor one is only Chinese style breakfast and if you have a... More 

Helpful?
Thank Ricardo S
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 25, 2015 via mobile

I wanted to get morning call, i called room service, she asked me to dial another number, rather than transfer me to the number directly. After that somebody picked up my pabx phone and asked another man to talk with me. I don't know why such basic service required 3 people. My luggage was so heavy but nobody helped me... More 

Helpful?
1 Thank Sunyi A
Caen
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed November 13, 2015

The hotel lobby is huge and impressive. The room was nice, with a good view over Beijing. There is a Carrefour supermarket close by the hotel, which is great for utilities shopping. The only drawback is the smell of tobacco remaining in the room (it should improve over time as the hotel is now nonsmoking).The metro is not far from... More 

Helpful?
1 Thank franckjb
Киев
2 reviews
5 of 5 stars Reviewed June 27, 2015 via mobile

We have stayed first time at the Xiyuan Hotel in Beijing. Friendly, courteous staff they speak English. Rooms were very nicely laid out, all the amenities that you expect from. Comfortable sleep quality. Breakfast has a wide variety of things, from Fresh orange juice, eggs to order, lot of Asian food.

Helpful?
Thank Ksusha88
Kuwait
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 4, 2015

The Xiyuan Hotel has bad rooms, Front Desk staff, restaurant staff, Bad r----- restaurant and the list goes on. The front desk staff had no smile on their faces, poor English spoken, even if they know. People cut the line and the staff (front desk) does not care. I dined in two restaurants at the hotel the table was dirty... More 

Helpful?
2 Thank behbehani1
Nanjing, China
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

Stayed here over a weekend while visiting a friend in Beijing, and was overall very satisfied with my room and the service. The room was spotless and had a great view, and the bed was very comfortable. Staff were as helpful as I needed, giving me directions about the area and holding onto my luggage at reception when I asked,... More 

Helpful?
1 Thank Joe R
Milan, Michigan
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 24, 2015

Thoroughly enjoyed staying at the Xiyuan Hotel in Beijing. We were there for a visit to the Hanban and BCC International. We enjoyed the service, breakfast, and the rooms. The beds were typical hard mattresses, but still lots of fun. We'll be back!

Helpful?
Thank ILoveIreland2011
Broomfield, Colorado
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 23, 2015

I'm not a fan of this hotel. Rooms smell of residual smoke. The restaurant didn't want to seat us and only did so after we started to walk away. Wifi is unreliable. Service is poor. The desk clerk wouldn't help us arrange a taxi for an early morning departure. I'm pretty sure she spoke English. Still, English speaking skill wasn't... More 

Helpful?
2 Thank Dan S
Questions? Get answers from hotel staff and past guests. Ask a question

113 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Xiyuan Hotel

Address: NO. 1 Sanlihe Road, Beijing 100044, China
Location: China > Beijing > Beijing Zoo
Price Range: $70 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Xiyuan Hotel 3.5*
Number of rooms: 1000
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Also Known As:
Xiyuan Hotel Beijing
Hotel Style:
#56 Best Value Hotel in Beijing
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