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1 East Chang'an Avenue, Dongcheng District, Beijing 100738 China
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Traveler (1132)
360
Panoramas (23)
Room & Suite (298)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
Updated 04/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Beijing
Updated 04/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#83 of 6,231 hotels in Beijing
Location
4.6
Cleanliness
4.5
Service
4.3
Value
4.0
Travelers' Choice
Welcome to new Grand Hyatt Beijing. Our brand new lobby, Fountain Lounge, The Balcony, Club Oasis gym and SPA have been unveiled. Please check our hotel website or follow our official WeChat for more updates. In accordance with Beijing government guidelines, hotels in Beijing cannot voluntarily provide single-use amenities such as toothbrushes, combs, razors etc as a part of the room set-up. Please contact the hotel Guest Services for assistance or if you would like to have these items delivered to your room during your stay. To learn more about our precautionary measures in line with Hyatt's commitment to Caring for Your Wellbeing, please visit here. Face masks – Required in hotel indoor public areas and when moving around in outdoor areas.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Paid public parking on-site
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
VIP room facilities
Iron
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
59Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
3399Reviews24Q+A100Room tips
Traveler rating
  • 1,799
  • 1,132
  • 309
  • 94
  • 65
Time of year
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Language
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Popular mentions
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Most Recent
ATXXi0ng wrote a review Sep 2
Shanghai, China1 contribution
Traveling during COVID time is not easy. The hotel is under remodeling. Seems to be a challenging trip. However the high qualify services provided by hotel staff erased all concerns. Good recommendations of restaurants, clear direction to COVID test kiosks, etc. Really good stay. Special thanks to Winnie, Tiffany and Cecilia for extra helps navigating through complicated situations.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Huibin C wrote a review Aug 2022
Buffalo, New York1 contribution
My family and I stayed here a few times over the years, and we were quite happy with the rooms and services before. I rate it 2 stars because the most recent stay (Aug 2022) is quite unpleasant. My parents (one of which has asthma and COPD) were put in a room right next to a section of the hotel that was undergoing renovation. The hallway was sometimes so smoke-filled, and there was a distinct welding smell. After I complained on the second day of their stay, the hotel staff (mostly friendly and helpful) helped them switch to a room further away from the chimney hallway. When their room was being cleaned, to avoid the smokey hallway, they went to the lobby and sat there. A gentleman (manager) told a staff member to tell them it was "bar customers only". In case you are wondering, all seats available in the lobby are "bar customers only". They tried to explain that they were hotel guests but got kicked out nevertheless. You have to order a drink or food to sit in the lobby of the hotel you are staying in, never mind it's just for a few minutes because the hallway was suffocating.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: The renovation is still going on in Aug 2022, do tell the staff that you prefer clean air. The...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rainchen2022 wrote a review Jul 2022
Suzhou, China1 contribution
nice location, easy to access to most attractions 1st class hotel, great rooms and staffs I traveled with my son, and stayed 5 nights in the hotel. And I think it's the very right decision to stay here. All are fantastic, except the breakfast is so expensive.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jvb wrote a review May 2022
Portugal9 contributions15 helpful votes
Super hotel, very helpfull to deal with the covid restrictions! Cecilia from the front desk helped me a lot setting up the app for the access codes👍 Rooms are nice and well equiped. Fast internet connection! Nice access to the shopping mall for take away food.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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mmahoney5290 wrote a review Apr 2022
1 contribution1 helpful vote
Even though the hotel was finishing many upgrades to it's amenities, the staff working there made my stay such a memorable experience. Everyone was so friendly and ready to help at a moment's notice. The hotel is in a great location and I can not recommend it enough.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Samantha Li, Other at Grand Hyatt Beijing
Responded Apr 11, 2022
Dear Guest mmahoney5290, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and taking time in sharing your feedback with the TripAdvisor community. We are very pleased to learn that our team was able to provide you a satisfied staying experience. We will share your positive comment with our team to make sure that we continue to provide high standard service to all our guests. Thank you again and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
reviewermen wrote a review May 2021
153 contributions141 helpful votes
I visited Beijing with my wife and stayed at club level for one evening , the room was comfortable , but a little dated , compared to many modern hotels and the lounge buffet had just the right amount of comfort food to keep international visitors happy , the big attraction here is the swimming pool which is like a movie set with palm trees and close to virtual reality
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Date of stay: February 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Samantha Li, Other at Grand Hyatt Beijing
Responded May 19, 2021
Dear reviewermen , Thank you for choosing Grand Hyatt Beijing at Oriental Plaza and sharing your feedback with the TripAdvisor community. We are pleased to learn that you have made the most of our swimming pool during your trip in Beijing. We also note your feedback on the room, rest assured we are taking actions to improve the condition on rooms and Grand Club Lounge. Thank you again for taking time in writing this review. We look forward to welcoming you back soon. Sincerely, Samantha Li Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sydneymqsh wrote a review May 2021
1 contribution2 helpful votes
Excellence hospitality, very warm, nice and helpful staffs. Hoysekeeping is always with top quality as well as room service. Just one suggestion if Gym opening hours can be longer, Gym opens at 7am is a little bit too late.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Johannes Rasmus, Other at Grand Hyatt Beijing
Responded May 14, 2021
Dear sydneymqsh, thank you very much for your friendly feedback! We work hard every day to make the stay of our valued guests as memorable as possible. And I`m more than happy that my colleagues did such a great job with you. I`ll forward your warm feedback to my colleagues! Moreover we well received your suggestion to open the gym earlier and we`re currently checking, how we best can change that. Dear sydneymqsh, thanks again for taking the time to write this review. And please don`t hesitate to contact me in case I can do something for you. Kind regards, Johannes Rasmus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert S wrote a review Apr 2021
Kidderminster, United Kingdom16 contributions14 helpful votes
A nice room with good facilities. Ideal location to explore Tiananmen and the forbidden city- if you’re lucky you can see some of it from your room! Easy to get to from airport. The breakfast was good but could get busy- though you are forewarned. The staff very friendly and accommodating.
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Date of stay: April 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Johannes Rasmus, Other at Grand Hyatt Beijing
Responded Apr 16, 2021
RobertS4264, thank you very much that you took the time to send some feedback. I`m more than happy that you had a good time with us! Since we`re working hard on guest satisfaction and good offers it`s encouraging to hear that our team`s efforts pay off. Please don`t hesitate to contact me in case I can do something for you in the future. Kind regards from sunny Beijing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dshirley26 wrote a review Feb 2021
1 contribution2 helpful votes
Our stay at the Hyatt, Beijing was fantastic! The team at Beijing were amazing and supportive of all our needs, the room was a delight and the facilities were of the highest standard. We can’t wait to go back again!!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Johannes Rasmus, Other at Grand Hyatt Beijing
Responded Feb 28, 2021
Dear Guest dshirley26, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and taking time in sharing your feedback with the TripAdvisor community. We are very pleased to learn that our team was able to provide you a satisfied staying experience and you have made the most of hotel facilities. We will share your positive comment with our team to make sure that we continue to provide high standard service to all our guests. Thank you again and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Climber42426065623 wrote a review Jan 2021
1 contribution3 helpful votes
Our kids spend the whole time in the spacious pool. The buffets work well for families and/or there are nearby restaurants in the shopping mall that can be reached without going outside. Cable TV and comfortable rooms are helpful
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Johannes Rasmus, Other at Grand Hyatt Beijing
Responded Jan 13, 2021
Dear Climber42426065623, thank you very much for taking the time to write this review! We always appreciate feedback and if we see that our constant endeavors to make guests happy are well recognized by our valued guests we`re even more happy. Please don`t hesitate to contact me for a potential future stay in case I can help. Moreover I would be happy to take the opportunity to say hello. Kind regards from the Grand Hyatt Beijing!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$127 - $185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt beijing hotel beijing, beijing grand hyatt, hyatt beijing, beijing hyatt
LOCATION
ChinaBeijingTian'anmen / Wangfujing / Xidan
NUMBER OF ROOMS
518
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Frequently Asked Questions about Grand Hyatt Beijing
Which popular attractions are close to Grand Hyatt Beijing?
Nearby attractions include Wangfujing Bookshop (0.2 miles), The Malls at Oriental Plaza (0.01 miles), and Wuyutai Tea Shop (Wangfujing) (0.2 miles).
What are some of the property amenities at Grand Hyatt Beijing?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Beijing?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Beijing?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Hyatt Beijing?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Beijing?
Conveniently located restaurants include Da Dong Roast Duck, Made in China (Grand Hyatt), and Quanjude Roast Duck (Wangfujing).
Are there opportunities to exercise at Grand Hyatt Beijing?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Beijing have airport transportation?
Yes, Grand Hyatt Beijing offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Beijing?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Beijing offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Beijing?
The staff speaks multiple languages, including English and Chinese.