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Grand Hyatt Beijing

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#32 of 6,427 Hotels in Beijing
Certificate of Excellence
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Grand Hyatt Beijing
Grand Hyatt Beijing
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2,683 Reviews from our TripAdvisor Community

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Showing 1,438: English reviews
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Reviewed 5 days ago NEWvia mobile

Stayed for 3 nights and the reason why we chose the Grand Hyatt was because of its grand entrance and lobby, and its location First impression wasn't too bad at the entrance as per expectation from a 5 Stars hotel (Helping with our luggage and warm welcome) However the 5 stars experience ended right here. We were met by a...

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Helpful?
1Thank Dalawyau
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Dalawyau, thank you for your detailed report of your recent stay and taking the time to share your constructive feedback. The breakfast experience you describe is, I agree with you, clearly not what you expect from a 5 star hotel. I am sorry we felt way short of your expectations and I can guarantee that your comments will be...

Reviewed 1 week ago

February 2017 was my 5 or 6th stay at the Beijing Grand Hyatt over the past 3 years. It's well located for the meetings we need to have around Beijing. It has excellent facilities if you need to host a meeting or banquet at the hotel, with the excellent Noble Court restaurant. All in all the hotel is relatively expensive,...

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Helpful?
Thank Jim H
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Thank you Jim for your detailed review of Grand Hyatt Beijing and let me start with thanking you for your loyalty! You obviously know our hotel very well and have managed to experience many of our services. I noted your comment on the variety of our breakfast buffet and you will be pleased to hear that we are in the...

Beijing, China
Reviewed 1 week ago

This hotel is lovely....no glitz, no bling....understated and elegant. One hidden bonus is that the hotel has a supersonic air cleaning system including the whole luxury shopping plaza. The breakfast is my favourite....my husbands likes a traditional western breakfast but I love the range of delicious gently steamed vegetables....and made to order juice (cucumber, celery and apple is my favourite...

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Helpful?
Thank Laurie O
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Thank you Laurie for sharing your positive review of our hotel. Our air purifier system is indeed very unique and very powerful. it is something that most people don't see. Several units are located on our roof top and it is quite impressive. That morning view of the hutongs and the Forbidden City really gives you a sense of place...

Sydney, Australia
Reviewed 1 week ago

Great location. Nice room. Large mall downstairs which is very convenient. I would stay here again if on holiday. (Next time for business I'll be back to the Park Hyatt Beijing, stayed there four times and it is flawless with regards to customer service.) The pool looks great, however my skin and partners skin was very itchy for hours after...

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Helpful?
Thank akumu
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Akumu, Warm greetings from Beijing and thank you for taking the time to review our hotel on trip advisor. Thank you for your feedback and rest assured we will monitor the situation in the pool to see if other similar comments are shared with the team. I also agree about your comments of not being able to secure the...

Bogota, Colombia
Reviewed 1 week ago via mobile

I stayed in this hotel past July, and it was very good. The rooms were huge, and in the TV there were all the international channels. The pool looked like it went straight out of a cartoon, and it is also very big. The flaw was that in the restaurant they don't have very good service if you don't speak...

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Helpful?
Thank Ezupianski
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Ezupianski, thank you for your positive feedback and we are glad you enjoyed the size of the room, TV selection and the pool. We have noted your comment about the level of English in the restaurant and I wish that a manager could jump in the conversation to assist as we always have good English speakers floating around. You...

main, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank F9090ZEphilipl
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Morristown, New Jersey, United States
Reviewed 3 weeks ago

My family and I stayed here there for a quick 3-day visit to Beijing to see the Great Wall and tianenmen square and forbidden was a good centrally located hotel that was easy to get to from the train station and a good 'western' style hotel. The pool was amazing but the buffet was a bit over priced in my...

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Helpful?
Thank Melanie S
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Melanie, thank you for sharing your positive feedback with the trip advisor community. I am happy to hear you enjoyed your stay and managed to make the most of your 3 days visit. If you manage to come again, there are many other aspects of the city you can discover. Hopefully you will have a chance to come again...

Ann Arbor, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank luminw2017
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Reviewed 4 weeks ago

We stayed here for a couple of nights in June 2016. To start with the location is great where you have a walking distance to many different restaurants in the area as well as Forbidden city and Tiananmen square. The club room we had was not the most updated why the total rating stays at 4. The club lounge serves...

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Helpful?
Thank SomeLuxuryInLifeOk
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear SomeLuxuryInLifeOK! We are happy to hear you had a great stay and enjoyed our hospitality back in June. Our club lounge is indeed a hotel within the hotel and the team there always goes out of their way to make you feel welcome. We look forward to welcoming you again soon. Gong Ci Fa Cai, Happy New Year of...

Chula Vista, California
Reviewed 4 weeks ago via mobile

The Hyatt Bejing was impeccable . Before we arrived ,my husband, arranged through the Hotel's concierge staff, for a car to pick us up from the airport. We were met at the arriving gate by a representative that took us to get our luggage, escorted us through customs then took us to our awaiting car. The car was equipped with...

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Helpful?
Thank Alisa880
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Alisa, It sounds like you had a flawless experience! Thank you for sharing with the trip advisor community! The concierge team is indeed amazing and they know Beijing inside out. There knowledge really makes a difference if you want to make the most of the city. Really pleased to learn you enjoyed the facilities and hopefully this gives you...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hyatt Beijing is one of the finest hotels in Beijing and indeed China. In the prestigious Oriental Plaza in the centre of Beijing, the hotel is just minutes' walk from Tian An Men Square, the Forbidden City, the city centre and the Wang Fu Jing shopping street. ... more   less 

Additional Information about Grand Hyatt Beijing

Address: 1 East Chang'an Avenue, Dongcheng District, Beijing 100738, China
Location: China > Beijing > Tian'anmen / Wangfujing
Price Range: $168 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Beijing 5*
Number of rooms: 825
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Ctrip TA, Hotels.com, Hyatt Hotels Corporation, Priceline, Travelocity, Agoda and Jetsetter so you can book your Grand Hyatt Beijing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Beijing Hotel Beijing
Beijing Grand Hyatt
Hyatt Beijing
Beijing Hyatt
Hotel Style:
#17 Family Hotel in Beijing
#20 Spa Hotel in Beijing
#29 Business Hotel in Beijing
#29 Romantic Hotel in Beijing
#30 Luxury Hotel in Beijing
#138 Best Value Hotel in Beijing
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hyatt Beijing staff and other travelers.
11 questions
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Questions? Get answers from Grand Hyatt Beijing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club rooms grant you access to the 17th floor lounge and one free hour in a 17th floor meeting room. Great if you need to host a meeting.”
 of 5 bubbles jimhA5158RM, 1 week ago | Read review
“Both south and north are stunning views”
 of 5 bubbles laurieo844, 1 week ago | Read review
“Book Club Floor”
 of 5 bubbles AntonRaphaelMengs, Jan 16, 2017 | Read review
“upper floors are better.”
 of 5 bubbles KonaBoyCA, Jan 16, 2017 | Read review
“All the rooms are excellent.”
 of 5 bubbles 252robl, Jan 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question