Grand Hyatt Beijing

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No.1 East Chang'an Avenue, Dongcheng District, Beijing 100738 China
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Traveler (1114)
360
Panoramas (23)
Room & Suite (298)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
Updated 07/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Beijing
Updated 07/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#85 of 6,164 hotels in Beijing
Location
Cleanliness
Service
Value
Travelers' Choice
The Capital’s Business and Lifestyle Landmark Discover an icon of Beijing. At Grand Hyatt Beijing, you are perfectly placed in the Chinese capital’s most prestigious neighborhood at the crossroads of Wangfujing and Chang An Avenue, within walking distance of the Forbidden City and Tiananmen Square. A destination where epic history meets contemporary glamor, the hotel forms part of Oriental Plaza, one of China’s largest commercial complexes and luxury shopping malls. Featuring 598 rooms and suites, delectable dining, extensive meeting facilities, plus an unforgettable resort pool, we invite you to Go Grand at the very heart of Beijing.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Paid public parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
VIP room facilities
Iron
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
58Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
3,375Reviews24Q+A100Room tips
Traveler rating
  • 1,780
  • 1,132
  • 309
  • 93
  • 61
Time of year
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Popular mentions
Climber42426065623 wrote a review Jan 2021
1 contribution1 helpful vote
Our kids spend the whole time in the spacious pool. The buffets work well for families and/or there are nearby restaurants in the shopping mall that can be reached without going outside. Cable TV and comfortable rooms are helpful
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Johannes Rasmus, Other at Grand Hyatt Beijing
Responded Jan 13, 2021
Dear Climber42426065623, thank you very much for taking the time to write this review! We always appreciate feedback and if we see that our constant endeavors to make guests happy are well recognized by our valued guests we`re even more happy. Please don`t hesitate to contact me for a potential future stay in case I can help. Moreover I would be happy to take the opportunity to say hello. Kind regards from the Grand Hyatt Beijing!
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Seanmon1 wrote a review Dec 2020
1 contribution
The room is so much smaller than other hotels in Beijing. Poor soundproofing, conversations from next door could easily be heard. Only 4 bottles of complimentary drinking water is offered, extra bottled water requested will be charged. The staff who checked us in was not friendly and the overall experience was not what you’d expect from other Grand Hyatt hotels.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2020
Value
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Cleanliness
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Response from Dong Maggie, 其他 at Grand Hyatt Beijing
Responded Dec 29, 2020
Dear Seanmon1, We are very grateful for your taking time to share with us your recent stay experiences at the hotel. We appreciate your comments and we take these very seriously, in particular on “soundproofing, bottles of water and staff was not being friendly.” These has shared with our related departments' management team for further review and action, in order to ensure that we improve our service standard and provide our guest with a comfortable and enjoyable stay. Here I am also happy to share that the hotel are planning to conduct an upgrade renovation project in year 2021, your comments will be forwarded to our project team and we do hope we have the opportunity to be at your service again in the near future. Dear Seanmon1, once again thank you for choosing our hotel and thank you for bringing these to our attention, we wish you and your family a Healthy and Happy New Year in advance.
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thrillerjs wrote a review Dec 2020
Shanghai, China7 contributions2 helpful votes
This hotel's frontdesk staff somehow always show cold faces when I check out. I've stayed at this hotel quite several times. Your frontdesk is your face - please always bear that in mind, Hyatt. No goodbye, no warm farewell. Feels they are very busy and tired of their work. The location of this hotel is great - I accept this hotel is a little bit outdated in terms of hardware and decoration but service really got to be improved
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Johannes Rasmus, Other at Grand Hyatt Beijing
Responded Dec 17, 2020
Dear thrillerjs, Thank you again for staying with Grand Hyatt Beijing at Oriental Plaza and taking time in writing this review. We are very glad to welcome you back when you traveled in Beijing. Trust you have made the most of our location, while we noticed your feedback on our Front Desk services. Rest assured we will continue to improve our internal training and enhance service details. Comment like yours will definitely help us to continue improving. We look forward to welcoming you back soon in your next travel. Thank you again for sharing your feedback. Sincerely,
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HotelLover2009 wrote a review Dec 2020
Bristol, UK335 contributions208 helpful votes
We booked here, along with the rest of Beijing, when the pool reopened after COVID closure. The room was lovely and spacious. But all we did while we were there was swim in the amazing pool. It's one of the most unique ones I've ever seen and probably the best indoor hotel pool in the world! We'd stay here again and recommend it to our friends too.
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Date of stay: December 2020Trip type: Traveled with family
2 Helpful votes
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Response from Johannes Rasmus, Other at Grand Hyatt Beijing
Responded Dec 13, 2020
Dear HotelLover2009, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and taking time in writing this review. We are very glad to learn that you enjoyed the room and have took most advantage of our swimming pool. Our Club Oasis is definitely one of our hotel's strength and its' tropical style are liked by many our guests. Thank you again for your positive feedback and recommending to your friends. We look forward to welcoming you back soon. Sincerely,
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UA_ Flyer wrote a review Nov 2020
40 contributions18 helpful votes
I have been staying at Grand Hyatt Beijing for over 12 years. It has been a special place for me, but the hotel badly needs an upgrade and management needs to up its game especially in the food and beverage area. The Grand Cafe has been relegated to a restaurant with low quality buffet service and limited menu offerings. It pales in comparison to other international hotel chain’s restaurant offerings. More alarmingly, the bathroom facility is filled with cigarette smoke. I don’t understand why the hotel cannot enforce no-smoking policy when others seem to be able to do so. It is really disgusting with no ventilation. Grand Club is in a sorry state with its food offerings, but I believe this is a systemwide issue at Grand Hyatt Beijing (other than Made In China restaurant, which had also seen its quality lowered in recent years). The Spa and Gym has shown its age. The equipments have not changed for the 12+ years I have stayed. The pool is now open for public use. On weekend, it is packed with local kids with their parents, and it is impossible to swim there. Again, smoking in the bathroom facility is a major problem in the gym and pool area. The rooms badly need an upgrade. Analog TV signals with fizzy images instead of newer equipment. Bathroom amenity has also been reduced to lower than Hyatt Place offerings. I have stayed at over a dozen Grand Hyatts in China, the amenity offerings are probably the worst I have seen. Let’s not mention the state of the furnitures in the room. I am a loyal Hyatt customer. One of things I like about Hyatt is its consistency and quality throughout of its Grand Hyatt hotels around the world. I am afraid the Beijing Grand Hyatt is probably the lowest quality Grand Hyatt I have stayed. It needs to be modernized and up its food and restaurant facilities and control its smoke-filled bathroom facilities in the common areas. It should be getting a one star but for loyalty sake, I am giving it a 2 stars. Hyatt should be embarrassed about this property.
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Date of stay: November 2020Trip type: Traveled on business
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Response from Johannes Rasmus, Other at Grand Hyatt Beijing
Responded Dec 3, 2020
Dear uaf2016, Thank you very much for taking the time to write about your experience at out hotel. I can assure you that we take it very seriously and go through point by point. And I`m happy to tell you that we`re planning renovation in certain areas as we want to upgrade the whole experience. All outlets will be done, same for the rooms step by step. Nevertheless we keep on improving our current status and here it is also important for us to get feedback like from valued guests like you to see it from a guests perspective and improve from there. Moreover I`m happy to share with you that we added already interesting promotions to our Grand Cafe which gives guests even more choice than before. Dear uaf2016, please contact me for your next stay that I can make sure that everything will be up to your satisfaction! We would like to show you that we can do much better! I wish you a peaceful Christmas time and I hope to welcome you at our hotel soon! Kind regards, Johannes
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PRICE RANGE
CA$178 - CA$341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt beijing hotel beijing, beijing grand hyatt, hyatt beijing, beijing hyatt
LOCATION
ChinaBeijingTian'anmen / Wangfujing / Xidan
NUMBER OF ROOMS
598
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Frequently Asked Questions about Grand Hyatt Beijing
Which popular attractions are close to Grand Hyatt Beijing?
Nearby attractions include Wangfujing Bookshop (0.2 miles), The Malls at Oriental Plaza (0.01 miles), and Wuyutai Tea Shop (Wangfujing) (0.2 miles).
What are some of the property amenities at Grand Hyatt Beijing?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Beijing?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Beijing?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Hyatt Beijing?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Beijing?
Conveniently located restaurants include Da Dong Roast Duck, Made in China (Grand Hyatt), and Quanjude Roast Duck (Wangfujing).
Are there opportunities to exercise at Grand Hyatt Beijing?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Beijing have an airport shuttle?
Yes, Grand Hyatt Beijing offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Beijing?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Beijing offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Beijing?
The staff speaks multiple languages, including English and Chinese.