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Loong Palace Hotel & Resort

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Loong Palace Hotel & Resort
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295 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Sydney, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were doing a tour with Nexus. This hotel was nice and the rooms were a good size and clean. We were in Tower 4. Breakfast was OK. If you want to use the indoor pool a swimming cap is required so pack your own if you have one. Yes, it is a bit out of the way but we... More 

Helpful?
Thank kaza635
Melbourne, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Visited hotel for 3 nights with Nexus tour. Room was a good size but it smelt of cigarette smoke, bar area staff not able to speak much English difficult to converse with them. Tried to ask for a gin and tonic but after showing them the gin they stated they didn't know how to make it. Resorted to buying gin... More 

Helpful?
Thank paris123_57
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. There are guests in the room smoking, we feel very sorry.The lobby bar staff do not understand English,we will conduct training for employees.We are very glad that you have a good experience in our hotel.Look forward to your coming next time. More 

Kennesaw, Georgia
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very impressed by the lobby and grounds, but equally pleased when I got to my room. Everything was well appointed, and the beds were comfortable. While the hotel is not particularly near anything of interest, we were part of a tour group, so it didn't really matter to us. Finding our room was a bit of a challenge,... More 

Helpful?
Thank long4travel
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Dear guest.Thanks for your feedback.It is our pleasure to provide you with a comfortable room.I'm sorry I didn't let you enjoy a perfect breakfast.Look forward to welcoming you back with us. More 

Sydney, New South Wales, Australia
Level Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a tour group. The beds were comfortable and rooms were clean. I was on a non smoking level but the second day my room reeked of cigarette smell as I think the people next to me were smoking in their room. You could even smell it in the corridors. Breakfast was poor. The toaster... More 

Helpful?
Thank Vanessa M
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Dear Vanessa,thanks for your feedback.It is our pleasure to provide you with a comfortable room.We are sorry to have guests smoking in the room next to you. We are very sorry for the toaster did not work properly.In order to improve our service, we will make adjustments to the breakfast.Look forward to your coming next time. More 

Surfers Paradise, Australia
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel overall was good, the staff were helpful but lack knowledge of the surrounding area. We had dinner at a outdoor BBQ at the hotel next door. The biggest fault was where the hotel was situated.....near nothing of interest. I would not recommend this hotel for tourist.

Helpful?
Thank dropshot37
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel.Hotel adjacent to the Beijing Tibetan high-speed, AEON large-scale comprehensive shopping center; Changping subway line arrived in the Life Science Park Station, the hotel is only 10 minutes walk to; Metro Line 13 arrived in "long Chak station, 10 minutes drive from the hotel. Look forward to your coming... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

From walking into the lobby the Loong Palace is impressive and has the same feel as Caesars' Palace in Las Vegas (although it is not as large). Everything was very clean and well kept. There was a good variety of high quality restaurants. The non smoking policy throughout the hotel was greatly welcomed. The rooms are very spacious the bathrooms... More 

Helpful?
Thank Scherone B
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Dear Scherone.Thanks for your feedback.It is our pleasure to provide you with a high quality restaurant.About the gym time you mentioned, I'm sorry it's our outsourcing area. In order to improve our service, we will hire an English teacher.We are very glad that you have a good experience in our hotel.Look forward to your coming next time. More 

Gold Coast, Queensland, Australia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 22, 2016

Stayed here recently with a Nexus Tour Group and found the hotel lovely on the outside and in the foyer but the rooms were another story. Old and in desperate need of a good clean or update. So much mould in the bathroom and the toilet overflowed everytime you flushed. The whole staff have very limited english (if any) and... More 

Helpful?
2 Thank Pat P
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. I'm sorry to have let you experience an unpleasant experience.Obviously, our service is not up to your expectations.Because of the private activities of other guests, you did not enjoy the dinner, we feel very sorry.In order to improve our service, we will have English training for employees.Look forward... More 

South Florida
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

I really enjoyed my stay at this lovely hotel, it is true that it is away from the city action, but Beijing is so vast it really does not matter. The staff was great, the room was clean and large, the pool area was nice, and the restaurants were all good. We really enjoyed getting massages which worked out to... More 

Helpful?
Thank Steven S
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. We are honored to provide you with a clean and comfortable room.We are very glad that you have a good experience in our hotel.Look forward to your coming next time. More 

Marble, NC
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 15, 2016

This is a very nice hotel with a well appointed interior and comfortable rooms. The bathroom is large and has all the amenities you will need. We found the housekeeping staff to be very helpful and eager to please. The staff speaks little English, and you may have to wait a while at the front desk for someone who has... More 

Helpful?
Thank FarmerDaveMarble_NC
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. In order to improve our service, we will carry on the English training to the staff.We feel very sorry for the waiter who did not offer satisfactory service to the coffee shop.We will strengthen the management of employees.Look forward to welcoming you back with us. More 

Cincinnati
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 12, 2016

We were surprised at the caliber of this and all the other hotels on our Sinorama tour, considering the tour price. Didn't have much time at the hotel due to packed tour schedule, but were impressed by the elaborate decor and marble staircases. Breakfast was a bit chaotic, buffet good and varied-enough. Multiple towers seem to keep tour and convention... More 

Helpful?
Thank lastmate
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. It is our pleasure to be able to provide you with quality service.June is the most beautiful season in Beijing.There are a lot of tourists to Beijing Tourism.We will improve our service.Look forward to welcoming you back with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Loong Palace Hotel & Resort

Address: NO. 317 Changping Road, Beijing 102208, China (Formerly Crowne Plaza Hotel North Beijing)
Location: China > Beijing
Price Range: $90 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loong Palace Hotel & Resort 4.5*
Number of rooms: 574
Reservation Options:
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Also Known As:
Loong Palace Hotel Beijing
Loong Palace Hotel And Resort
Loong Palace Beijing
Hotel Style:
#44 Spa Hotel in Beijing
#72 Luxury Hotel in Beijing
#95 Best Value Hotel in Beijing
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