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Loong Palace Hotel & Resort

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Loong Palace Hotel & Resort
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340 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Reviewed 4 days ago NEWvia mobile

If there's one thing guaranteed to tip me over the edge it's rude staff. And this hotel is staffed by an army of very rude petulant adolescents oozing attitude and clearly hating foreigners. The desk staff have no idea that the customer in front of you should be the one you help, and not pick up a phone half way...

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Helpful?
Thank HinksyJ
Reviewed 1 week ago

Lovely clean room. Large dining room and a large selection of food for breakfast but all of it was a little lukewarm. Cold food was warm and hot food was also warm. Lots of choices as long as you were okay with the temperature. Did have a problem with loud party noise in next door room. Rang duty manager who...

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Thank Judith S
Ontario
Reviewed 1 week ago

This hotel was large and seemed to have many tourist groups staying there. The rooms were comfortable and served the purpose of our tour. It was far from the downtown and took awhile to get there. Because of its location there was not much to do outside of the hotel. Good breakfast selection.

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Thank MotherTheresa
Kaohsiung, Taiwan
Reviewed 4 weeks ago

This luxury hotel just across the high-way (with convenient bridge connected) from the NCEPU, it provides almost everything you need during the stay. The only problem is it's far away from the city center.

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Thank CTLiu2013
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

Long Jetty, Australia
Reviewed 4 weeks ago

Beautiful rooms, with very comfortable beds. Free wifi, is always a plus. Just remember that there's no Google or Facebook in China. The hotel is well situated and the desk staff were friendly, but lacked a good understanding of English. Yes I'd gladly stay here again

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Helpful?
Thank Simbadidge
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

Tulsa, Oklahoma
Reviewed October 28, 2016

Stayed for one night. As other reviewers have noted, it's far from everything. the Good: Spacious rooms Well maintained Value pricing Comfy bed The Bad: internet service sloooow! Limited English capabilities (way below international standards) Buffets; ugh. edible, but that's about it Executive floor lounge never opened Mini Bar absent English language channels on TV - snowy I guess it...

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Helpful?
Thank TX_traveller071
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Dear TX_traveller071.Thanks for your feedback.In order to improve our service, we will have an English training for our staff.On the English Channel you mentioned can not watch the problem, has been feedback to the relevant departments.Look forward to welcoming you back with us.

Mount Gambier, Australia
Reviewed October 28, 2016

Our party of four stayed here as part of a 8 day Nexus tour of China. No faults with hotel & the rooms were clean & tidy. It is a very bick hotel with four wings & it is easy to get around. Breakfast is well suited for both Asian & western style tastes. Bathroom was reasonable & the only...

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Thank 3406E
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. With regard to the issue of the shower that you mentioned is not sealed, has been feedback to the relevant departments.We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

Salina, Kansas
Reviewed October 26, 2016

Stayed here as part of a Sinorama Tour, along with hundreds of other tour customers. The hotel is actually very nice, Comfortable rooms, with full appointments, including everything you could need in the bathroom, robes, slippers. The only downside is that the hotel is fairly isolated....very difficult (and likely not recommended) to walk outside of the hotel for food, etc....

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Thank Allenflusa
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. The hotel is close to the Aeon supermarket.We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

Brisbane, Australia
Reviewed October 23, 2016 via mobile

Lovely hotel. Great clean and comfortable rooms. Good breakfast selection. A fair way out from cbd and the traffic is horrendous so allow plenty of time for travel esp if you have a certain time to be somewhere. Staff speak little English but this seems to be the case everywhere so far in China

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Thank Lianneta
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. The congestion of traffic in Beijing really brings inconvenience to our guests..We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

Central Florida, Florida
Reviewed October 22, 2016

This is what may have been a 4 star hotel in it's previously lifetime. Carpets in the room were nasty. They was mold and mildew in the shower and all the corners. The A/C only blew out fan quality air. Everybody said their rooms smelled of smoke. Only reason it even gets a 2 is the rooms were large and...

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Thank Terence G
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Babysitting

Additional Information about Loong Palace Hotel & Resort

Address: No.317 Changping Road, Changping District, Beijing 102208, China (Formerly Crowne Plaza Hotel North Beijing)
Location: China > Beijing
Price Range: $80 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loong Palace Hotel & Resort 4.5*
Number of rooms: 574
Reservation Options:
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Also Known As:
Loong Palace Hotel Beijing
Loong Palace Hotel And Resort
Loong Palace Beijing
Hotel Style:
#42 Spa Hotel in Beijing
#70 Luxury Hotel in Beijing
#79 Best Value Hotel in Beijing
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Questions & Answers

Here's what travelers have asked, with answers from Loong Palace Hotel & Resort staff and other travelers.
15 questions
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Questions? Get answers from Loong Palace Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“use different hotel”
 of 5 bubbles terryg514, Oct 22, 2016 | Read review
“all good in any floor”
 of 5 bubbles yvesmarceau77, Oct 18, 2016 | Read review
“this hotel is so large (5 blocks/wings), you need to remember where is your room!!”
 of 5 bubbles MichelleC20, Aug 23, 2016 | Read review
“Non smoking”
 of 5 bubbles paris123_57, Jul 21, 2016 | Read review
“Our room overlooking the courtyard was perfect.”
 of 5 bubbles long4travel, Jul 13, 2016 | Read review
5 of 5
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