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Kerry Hotel Beijing

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Kerry Hotel Beijing
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1,272 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Sydney
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 4, 2014

Stayed here on business and really could not find fault with the hotel, check in process was seamless and set the tone for the rest of my stay. Food and beverage options were very good and the hotel bar is great place to have a drink at the end of the day.

Helpful?
Thank Riding-Giants
Princeton, New Jersey
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 2, 2014

This hotel was very nice. I was able to get a lot of work done, wireless was good, the furniture was comfortable and upscale, the restaurants were great. The only complaint is if you scratch at the surface, it becomes obvious you aren't in the US or Europe in terms of customer service. I got the feeling that, during the... More 

Helpful?
Thank Elizabeth W
Soo Theng T, Director of Sales and Marketing at Kerry Hotel Beijing, responded to this review

Dear Elizabeth W We are appreciative of your review and delighted to see that you enjoyed the complimentary wi-fi, restaurants and facilities. We are however, concerned with the service issues that you highlighted and would like to have more information. Please do contact me at sootheng.tan@thekerryhotels.com. Warm Regards. More 

Shanghai, China
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 28, 2014

Came here on a mini staycation with my child. Everything was top notch. The pool is huge and not overly chlorinated. The breakfast buffet was tasty and expansive---appealing to all palates. My only two complaints: 1) The musty signature scent used in the lobby. Can a lighter, less cloying, scent be used? 2) When booking on the hotel website, there... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank Meanbeans
Hong Kong, China
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 24, 2014

I paid extra and up graded to a club floor room . Worth it - good size rooms with fast internet , sockets at desk level so you don 't hunt on the floor , good lighting and good shower . If you are working in the evening then the club happy hour , and the breakfast options are good... More 

Helpful?
Thank CMM5star
Soo Theng T, Director of Sales and Marketing at Kerry Hotel Beijing, responded to this review

Dear Alwaysfivestar Thank you for your review and we are delighted to hear you enjoyed the Club Room and the amenities. We are pleased that you also enjoyed the Kerry Sports facilities. However, we would like to obtain more information on photocopying services. Please kindly contact me at sootheng.tan@thekerryhotels.com Thank you. More 

Guangzhou, China
1 review
4 of 5 stars Reviewed April 23, 2014

Polite, eager service. Spacious, well appointed rooms. Nice bar and great Peking Duck. Overall a nice hotel if you're on business or even on a holiday. It's also well connected to a few malls directly.

Review collected in partnership with shangri-la.com

Helpful?
Thank Kunal R
Swindon, United Kingdom
Level Contributor
190 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed April 22, 2014

We had just arrived in China on a Viking Tour & our first 3 nights were at the Kerry Hotel, you immediately felt comfortable, it wasn't pretentious , everything worked & the staff were keen to help. The toilet system is a "One Off", the lid & seat are electrically operated & heated, it also has a sort of automatic... More 

Helpful?
Thank peterandjenny282
New York
Level Contributor
60 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed April 21, 2014

We booked a room on the club floor so that we could take advantage of the lounge access. We arrived at 11pm from a long flight so we were quite tired and our patience was already thin. This was not aided by the fact that it took the front desk 30 minutes to check us in. On top of that,... More 

Helpful?
Thank wanderluster123
Soo Theng T, Director of Sales and Marketing at Kerry Hotel Beijing, responded to this review

Dear Wanderluster123- Thank you for your review of Kerry Hotel, Beijing. Your comments and feedback are much appreciated. We are pleased that you enjoyed your stay and the in-room amenities. However, we were disappointed to hear of the issues you experienced during check-in. We are glad that our Manager on Duty was able to rectify the issue quickly and effectively.... More 

Balboa Island, California
Level Contributor
411 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
5 of 5 stars Reviewed April 20, 2014

I've stayed in fine hotels all over the world. The Beijing Kerry is one of the finest, if not the finest, five star hotel I've ever stayed in. Viking River Cruises booked it for me so I don't know whether it was a good value or not. In ever other respect, it was top notch. Even the toilet flushes itself.... More 

Helpful?
Thank Goodness4you
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 17, 2014

Excellent hotel with great amenities and food, and super clean! Location is very convenient and easily accessible by car or subway. The neighborhood is high-end so don't expect to find any cheap local eateries here.

Review collected in partnership with shangri-la.com

Helpful?
1 Thank Samanthaphy
Terre Haute, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2014

Clean rooms, friendly staff, and very thoughtful. I was visiting my family for the first time in months and they staff took very good care of my family. My mother had never been to China- they helped her get around town! Great stay!

Helpful?
1 Thank Suzanne W
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Babysitting
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
Situated in the heart of Beijing's Central Business District and just 40 minutes from the international airport, Kerry Hotel, Beijing's preferential location is enhanced by its proximity to major cultural, shopping and entertainment sites such as Forbidden City, Tiananmen Square, Heavenly Temple, Pearl Market, Silk Market, and Sanlitun Village. From the guestrooms, guests are able to enjoy the commanding views of the iconic CCTV tower. The hotels stylish interior is matched by modern day comforts such as complimentary Wi-Fi connectivity throughout the hotel including all 485 guestrooms and public areas. Paperless check-in and check-out, complimentary mini bar and 24-hour gym are the hotel's special features. Offering discerning travellers a line-up of enhanced hardware and amenities, The Club rooms and suites will indulge guests with a sense of privilege and sanctuary. Wine and dine facilities are presented through five establishments. Kerry's Kitchen delivers authentic, well-cooked Asian and International cuisine using the finest quality ingredients, while Kerry's Pantry is perfect for grabbing a quick bite. At Horizon Chinese Restaurant, indulge in the finest quality farmed duck, hung-grilled and roasted over jujube wood to produce a thick, crispy melt-in-your-mouth experience. Along with the restaurant's signature dishes, guests will find a menu full of Cantonese specialties and a special menu solely devoted to dim sum. A 24-hour award-winning bar and lounge, Centro features live music, real cocktails and great fun in a seductive atmosphere. Vinotheque presents a unique and diverse list of wines including well-established chateaux, boutique producers, and exclusive and exceptional wines by the glass from the Enomatic wine dispenser. Spreading 7,000sqm, the hotel's fitness centre, Kerry Sports, features a 24-hour gymnasium, indoor swimming pool, multi-purpose court and a recreation room, plus an outdoor jogging track. Adventure Zone is Beijing's ultimate kid powered space that is designed to be an indoor retreat where kids rule the space. Patrons will find one-of-a-kind attractions such as drop slides and themed party rooms. Located within Kerry Sports, Adventure Zone is an exciting and unique family entertainment venue in the heart of the CBD and is professionally managed with friendly services. ... more   less 

Additional Information about Kerry Hotel Beijing

Address: NO. 1 Guanghua Road, Beijing 100020, China
Location: China > Beijing > Guomao
Price Range: $156 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kerry Hotel Beijing 5*
Number of rooms: 485
Reservation Options:
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Also Known As:
Shangri La Kerry Centre Hotel
Shangri La Kerry Centre Beijing
Hotel Style:
#1 Romantic Hotel in Beijing
#1 Luxury Hotel in Beijing
#5 Business Hotel in Beijing
#16 Family Hotel in Beijing
#145 Best Value Hotel in Beijing
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