Shangri-La Beijing
29 Zizhuyuan Road, Beijing 100089 China
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About
#1 of 6,262 hotels in Beijing
Location
3.9
Cleanliness
4.5
Service
4.5
Value
4.1
Shangri-La Beijing is located on Beijing’s idyllic west side. The hotel is a gateway to some of Beijing’s breathtaking historical sites such as Great Wall, Summer Palace, Fragrance Mountain, and many more. The hotel is also in the heart of the financial and technological district – Zhong Guan Cun and within close proximity to renowned universities with easy access to two subway lines and international airports.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast buffet
Kids' meals
Outdoor dining area
Kids club
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Foot massage
Full body massage
Massage
Salon
24-hour security
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Seating area
Sofa
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Historic Hotel
Languages Spoken
English, French, Chinese, Japanese
Location
Shangri-La Beijing
Getting there
Somewhat walkable
Grade: 61 out of 100
61
Capital Airport
18.2 mi•
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Beijing Daxing International Airport
30.4 mi•
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Chedaogou
17 min•Beijing Subway
Rental Cars
52 Restaurants
within 0.75 miles
9038Reviews11Q+A100Room tips
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Hotel's Favorite
Shangri-La Beijing Hotel I have previously stayed at Shangri-La Hotels in Tianjin, Qufu and Beijing Shougang. This was my first stay at Shangri-La Beijing although I have previously visited the hotel. Indeed, having seen the hotel and what it had to offer, I desired to stay there. This was achieved during the recent week-long National Holiday. What had impressed me on my initial visits particularly was the vast, 3000 sq.metre enclosed garden at the rear of of the hotel. It incorporates traditional architecture inspired by the nearby Summer Palace. There also is a feeling of Suzhou gardens. It is indeed a beautiful asset for the hotel and can be viewed both from the spacious lobby lounge and from Cafe Cha where an extensive breakfast buffet is available. The garden creates a feeling of relaxation, something I have appreciated after a busy period before the holiday. During warmer weather a garden bar operates with outdoor seating. The hotel has a long history. The earlier Garden Wing, one of the first top-end hotels in Beijing. The newer Valley Wing where I stayed. Both offer the very high standards of comfort, facilities and service associated with the Shangri-La brand across China and internationally. As a Shangri-La Circle member I was upgraded to use the facilities of Valley Wing’s 12th floor Executive Lounge - which was really appreciated. Excellent views across western Beijing, the lounge offered a relaxing environment for work or just to sit with a drink or evening buffet while watching the sunset over Beijing’s Western Hills. Lynn, the lounge manager, and her excellent team ensured quality service with the friendship I have come to associate with Shangri-La hotels. I spent many evenings in that lounge, appreciating the relaxing, welcoming environment - I was quite sad finally leaving - although I am certain I will return, hopefully soon. The hotel has a range of dining experiences including the excellent AZUR French fine cuisine restaurant which offers also a range of superb wines. Within a short distance are some great locations, including historic Zizhuyuan (Purple Bamboo Garden) created around a vast lake. I visited the park several times, including a delightful temple of the same name. Alongside nearby Nanchanghe Canal is historic Wanshousi Temple. All within very beautiful locations. I was impressed by the reaction of the staff to the hotel guests - we were treated with friendship and genuine feelings of welcome. We had an excellent, friendly, room attendant, Li Hui Xian, who kept the bedroom and bathroom spotlessly clean during her morning visits. The room had floor to ceiling windows allowing very extensive, panoramic views. I was delighted to be met on arrival by the hotel’s Director of Sales and Marketing, Wendy Sia who introduced the facilities available, and who regularly checked to ensure everything was going smoothly during the stay. Indeed I can say that all staff who I came in contact with were very friendly, helpful and certainly professional. Would I return to this hotel - certainly, not least to enjoy the magnificent garden but also to enjoy again the company of its staff who really helped create the feeling that this is a great hotel to spend time when in Beijing. The hotel, very much in keeping with what is expected from Shangri-La. Thanks to everyone there for such an excellent week having a Beijing ‘staycation’.…
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Date of stay: October 2022
Value
Service
Room Tip: Higher up in both wings to have an excellent view across to Beijing’s Western Hills
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded Oct 25, 2022
Dear BJBruce, Thank you for staying with us. Thank you very much for taking the time to write so many precise comments about your stay day by day. We look forward to welcoming you back soon to our hotel. Kind regards, Jean-Marc Poli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose this hotel due to its location for Summer Palace and Great Wall and also based on several recent rave reviews. This is not a bad hotel but somehow doesn't quite tick the normal Shangri-la boxes in terms of luxury and ambience. Our room (on top floor) was small, especially the bathroom, and felt autdated - and despite booking for 2 came with only one set of towels! Breakfast was OK but on one day was not ready at start time of 6:30. Reception and concierge service was helpful. I was offered a birthday cake, which was a nice touch, but administration of the gift was a bit haphazard. Unlike Shanghai (our home) and many other locations this hotel still takes COVID-19 very seriously but this is also a feature of Beijing. We were given toiletries on request at reception - for environmental reasons - but every time we returned to our room, our lights and aircon had been switched back on! The Shang Chines restaurant, including Peking Duck, was very good. Immediate surroundings are a sterile but a good location if you are going out each day.…
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Date of stay: May 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded May 9, 2021
Dear Valued Guest, thank you for taking your precious time to share your feedback. However, I regretfully noted that our facilities and service did not meet your expectation. Customer engagement and quality of service are priorities for us. We assure you that our management will continue to closely monitor the standard of service and do everything possible to ensure this will never happen again. We look forward to welcoming you back on your next visit to offer you a true Shangri-La experience. Thank you and best regards. Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent a night in one of the Executive suites in the Garden Wing, the original building. There is a certain warmth about this wing that I find really endearing. Firstly, I got an amazing rate on the hotel website as a Golden Circle member, the hotel's reward program. Secondly, the Club Lounge really delivers with a fabulous group of staff. I have to single out Phyllis, manager on duty during my stay for thinking out of the box, Jet and Summer, for consistently engaging service and Sara, who was simply wonderful in dealing with whom I perceived to be an impolite guest. Also, Alan Wang from housekeeping who serves with such joy. Lastly, it was good to see the hotel almost back to normal with many services available, post-COVID. For example, what a pleasure it was to have a coffee at 10h45pm in the Club Lounge. For me, value for money and warm, personalised service matter and that is what I had this time. I will be back and back again.…
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Date of stay: April 2021
Value
Cleanliness
Service
Room Tip: Club Rooms for tremendous value and access to the lounge.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded Apr 19, 2021
Dear Mr Stoltenkamp, thank you for choosing Shangri-La Hotel, Beijing as your accommodation for your trip and taking time to share your good experience. We appreciate your positive comments about our food and service. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards, Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed in the Shangri-La Beijing a couple of times, and whether I'm traveling for business or for pleasure, it's always my first option! For a city that prides on its heritage and tradition, the Shangri-La fits perfectly in that regard. Both wings (Garden and Valley) of the property are fantastic, and they preserve cues of a very traditional Shangri-La elegance, yet modernized for our current days. The suites are very well equipped and make you feel at home, but with a big touch of luxury and tradition. I usually joke that hotels are either a play on familiarity and repetition or novelty and newness, but somehow this hotel manages to position itself right in the middle. The restaurants are modern and offer fantastic courses, whether you're up for Chinese, French, or Japanese style meals. Their live music in the wine lounge as well as the Azure restaurant is a great complement to the service and atmosphere. The gardens in the property are very calm and they turn into very fun experiences at night. Even part of their parking lot turns into a farmers' market on the weekends. I could go on and describe all the different bits of the hotel that make me feel happy, but I think I'll switch to tell you more about its people. Everybody: the doorman, to the attentive staff in the reception, the friendly cleaning crew, to the smiling room service staff, and the impeccably-dressed General Manager are always wearing a smile. Even during COVID-19 times, you can tell by looking at their eyes how pleased they are of having you around. Expect to be offered help as you navigate their huge property. Expect to be asked if your food is good. Expect to be greeted by the walking staff as they move from one part of the building to the other. Expect to feel welcome no only when you walk in, but through your entire stay. I already miss Martin, the GM, and his lovely crew. Looking forward to another escape to the capital!…
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Date of stay: April 2021
Value
Location
Service
Room Tip: The Valley wing is a big quieter and more private than the Garden wing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded Apr 18, 2021
Dear Mr. Uxmomo, thank you for choosing Shangri-La Hotel, Beijing as your accommodation for your business trip and taking time to share your good experience. We appreciate your positive comments about our food and service. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards, Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed I we the weekend together with family, including 2 teenagers and a 10 year old. The staff was absolutely amazing! Very attentive and friendly, always sincerely wanting to ensure that our stay was at its best. We went to Beijing with a packed schedule, with the only thing in mind to tick off as many attractions as possible. We are used to travels, and unless you head for a tourist place and resort, we have little to no expectations on hotels as it’s primary everything else you head there for. Shangri-la in Beijing is different! We ended up wishing we’d stayed longer in the hotel and less on tourist attractions. When it was time to go home to shanghai, the kids didn’t even want to check out :) It turned out that the stay at Shangri-la was at Least the same memorable thing as the attractions themselves, which i don’t think my family has ever come across before. Head there and you won’t be disappointed!! …
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Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded Apr 5, 2021
Dear Ms Liu, thank you for choosing Shangri-La Hotel, Beijing as your accommodation for your business trip and taking time to share your good experience. We appreciate your positive comments about our service. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards, Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in a lovely suite that comes with access to their magnificent club lounge. The splendid lounge comes with marble coverings which was really beautiful. There is also a garden at the hotel that is in traditional Chinese architecture. Can’t ask for more.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded Jan 10, 2021
Dear Sir or Madam, thank you for taking the time to share your valuable feedback. It is through valuable feedback such as yours that we are able to continuously improve our standards. We look forward to welcoming you back to Shangri-La Hotel, Beijing soon. Thank you and best regards, Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed at the Shangri-La for our birthday weekend. Rooms were clean, staff were friendly, grounds were beautiful and the breakfast buffet was delicious. But what impressed us the most is that upon check-in, we didn't mention it was our birthdays. The next day, Jet, Phyllis and Maggie from Guest Relations surprised us with a delicious chocolate mousse cake and a homemade birthday card. Such a small gesture made a huge impact on our stay there. Thank you for a memorable staycation!
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Date of stay: November 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded Nov 29, 2020
Dear Madam, thank you for taking the time to share your valuable feedback. It is through valuable feedback such as yours that we are able to continuously improve our standards. We look forward to welcoming you back to Shangri-La Hotel, Beijing soon. Thank you and best regards, Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The breakfast was good, the room cleanliness is beyond my expectation, the hotel crew is also very nice.. Mainland people were so different with another chinese people in Hongkong... and also the most important thing: this is the only place with a lot of people who can speak in English very well😂 Thanks Shangrila Beijing!
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Beijing
Responded Apr 3, 2020
Dear msgseka, thank you for staying with us and for taking the time to share your good experience on TripAdvisor. We are delighted that you had an enjoyable stay experience and to know that our team looked after you. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards, Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shangri-La is always on top of its services Perfect location. Service is efficient. Very good service, staff at the lounge are superbly attentive and chatty. Rooms are spacious and clean. Breakfast has large variety of food and taste decent.
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Date of stay: July 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Beijing
Responded Mar 23, 2020
Dear theguyfromthatonebar, thank you for taking the time to share your valuable feedback. It is through valuable feedback such as yours that we are able to continuously improve our standards. We look forward to welcoming you back to Shangri-La Hotel, Beijing soon. Thank you and best regards, Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is massive, good, friendly and well worth staying in. Olivia at the guest services took us aside and made our check-in hassle free. The room was set up for our three small kids and they felt immediately at home. Room a little dated but competent, the west building has newer rooms. The breakfast buffet is the biggest I’ve seen, (it even had sushi for heavens sake!) with the freshest soup bar, and many other hot dishes as well as more European offerings. It’s includes a kids breakfast zone too. After breakfast head to Beijing zoo, as it’s a must with kids because of the Panda bears. This was their highlight. The lounge at level 12 helped me cope with travelling with kids. The pool is cold for the kids but has a great spa for adults. Overall a good stay, excellent service team especially the Lounge staff. …
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Beijing
Responded Jan 7, 2020
Dear 993mustafag, thank you for taking time to share your good experience on Tripadvisor. We are delighted that you had such an enjoyable stay experience and to know that our team looked after you. We do wish to welcome you back again. With best regards, Martin L. Leclerc, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$155 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel beijing, shangri la beijing
LOCATION
ChinaBeijingYuanda Road
NUMBER OF ROOMS
670
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Frequently Asked Questions about Shangri-La Beijing
Which popular attractions are close to Shangri-La Beijing?
Nearby attractions include Zizhuyuan Gongyuan (Black Bamboo Park) (0.6 miles), Minzu University Of China Museum (0.6 miles), and 3.18 Martyr Tomb (0.2 miles).
What are some of the property amenities at Shangri-La Beijing?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shangri-La Beijing?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Beijing?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
What are some restaurants close to Shangri-La Beijing?
Conveniently located restaurants include Cafe Cha - Shangri-La Beijing, AZUR by Mauro Colagreco, and Shang Palace - Shangri-La Beijing.
Are there opportunities to exercise at Shangri-La Beijing?
Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay.
Does Shangri-La Beijing have airport transportation?
Yes, Shangri-La Beijing offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Beijing?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Beijing offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Beijing?
The staff speaks multiple languages, including English, French, Chinese, and Japanese.