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Sheraton Grand Beijing Dongcheng Hotel

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#46 of 5,939 Hotels in Beijing
Certificate of Excellence
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398 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The rooms are very good as is the food. Staff are very helpful though English is sometimes limited as is normal in Beijing when compared to Shanghai. The lobby bar lacks atmosphere but it's ok. Taxis are readily available at the front door and it's about 30 mins to get to the various tourist spots and there is a subway... More 

Helpful?
Thank Al S
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Al S, We love your title "Good Quality Hotel"! Thank you for sharing at TripAdvisor your pleasant experience with us here at Sheraton Grand Beijing Dongcheng Hotel. We are happy to hear that both the guest room facilities and the hotel’s convenient location matched your needs and met your expectations. Our hotel team looks forward to being of service... More 

Netherlands
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a quality, 5 star hotel just inside the 3rd ring road. Lots of life, good restaurants and bars, great rooms, very well appointed. And quiet. I booked it for a vacation trip which was probably a mistake. Its far (30 mins by taxi on congested roads) from the tourist centre (Summer Palace, Forbidden City, Wangfujing etc). Not much... More 

Helpful?
Thank Poorty
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Poorty, Thank you for sharing your pleasant experience at Sheraton Grand Beijing Dongcheng Hotel and posting it at TripAdvisor. We are delighted to know that you had a great stay and enjoyed everything at our hotel - from great and spacious rooms to good restaurants and bars. On your next visit to Beijing, we hope you will have time... More 

Boston
Level Contributor
11 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Confirmed advance UG to a wonderful large hospitality suite which easily accommodated two free rollaways for the kids plus lots of extra space. Management is amazing, from the GM to the Rooms Manager. Really like this hotel for its wonderful treatment! Location is good for tech centric activity in NW BJ and otherwise for Summer Place and points north...and rooms... More 

Helpful?
Thank 1918
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear 1918, Thank you for staying at Sheraton Grand Beijing Dongcheng Hotel and for sharing/posting your wonderful experiences at TripAdvisor. We are indeed happy to hear that you have all enjoyed our spacious suite plus the hotel facilities and amenities. Glad to know as well that you have appreciated the breakfast at the Sheraton Club Lounge with a commanding view... More 

Bengaluru (Bangalore), India
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My experience started off not so much a good one as the hotel concierge did not have somebody to pick us up from the Beijing airport as my colleague had requested. Finding a taxi who would go up to Sheraton was a little daunting task for us. But other than this experience, my stay was pretty good. I could also... More 

Helpful?
Thank Sanjukta_Khanna
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Sanjukta_Khanna, Thank you very much for taking the time to post your excellent review. We are always pleased to receive feedback from our guests and delighted that you enjoyed your overall experience. Our associates are our best assets and your kinds words on them will be certainly shared. On behalf of the entire Sheraton Grand Beijing Dongcheng Hotel team,... More 

Seoul
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was at another Sheraton nearby, but after a miserable and near-death experience, I left there and found a different Sheraton...HERE. There is such a huge difference between the two properties. The other one I couldn't even call a motel, but THIS Sheraton was amazing...it was like heaven! FIRST OF ALL, the staff here spoke ENGLISH!!! The hotel looks new... More 

Helpful?
Thank Michael K
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Michael K, You certainly made our day! A big thank you for taking the time to share your great feedback regarding your recent stay with us. It is a pleasure to hear that both the guest room facilities and the hotel’s convenient location suited your needs and exceeded your expectations. We have also noted the excellent service and responsiveness... More 

Warsaw, Poland
Level Contributor
103 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel keeps the high Sheraton standard. Rooms are clean and nice and i had both bath and shower in my room which you do not see in most hotel rooms. Service is ok but i felt like the reception staff did not really want to speak to me in English unless really needed. Also the room service was strange... More 

Helpful?
Thank czesiuradek
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear czesiuradek, Thank you for taking the time to share your feedback regarding your recent stay with us. It is a pleasure to hear that you enjoyed our spacious guestroom. At the same time we regret to hear about your dining experience and certainly our food and beverage team will benefit from your comments and focus on these areas for... More 

New York City, New York
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 22, 2016

We only stayed here 1 night, but spent a lot of time at the hotel due to the terrible rainy and thundery weather! The staff at the check in counters aren't good with English, so they aren't really able to explain the benefits of upgrading which we were very interested in doing, or even so in explaining the SPG Gold... More 

Helpful?
Thank Ayonija G
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Ayonija G, We appreciate your time to share your recent experience of your stay at Sheraton Grand Beijing Dongcheng Hotel. We are happy to hear that you had a great dining experience in our Chinese restaurant, Yue. Your nice commendation on our Bell Service was also noted. On the other note, we sincerely apologize that we were not able... More 

A TripAdvisor Member
5 of 5 stars Reviewed July 21, 2016 via mobile

Spent there 3 nights for a conference accompanied by my family, including a 1 year old baby. The rooms were spacious and comfortable. The staff provided us with everything we needed, including non-standard requests. The cleaness standards are exteremly high, best i've ever seen. Food was varied and delicious. Only downside was the lack of variety for vegetarians.

Helpful?
1 Thank A TripAdvisor Member
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Reviewer, Superb!!!!! Thank you for making our day with your wonderful review on TripAdvisor. With a passion for delighting our guests, it is always pleasing to hear of such an enjoyable experience. We are happy to learn you and your family enjoyed our facilities like the spacious rooms and services (non-standard requests) that added to your fantastic experience. We... More 

Fort Worth
Level Contributor
226 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed July 15, 2016 via mobile

First let me say that the staff that operate the Starwood Club on the top floor were absolutely fabulous. Concierge was also very helpful and check-in went well. The club lounge Staff were off the charts fabulous. Extremely helpful, great food while we were there and extremely courteous. If there was a 7 star rating, they would get it. Check-in... More 

Helpful?
Thank Travelbum2005
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Travelbum2005, Thank you for sharing your feedback regarding your recent stay with us. We really appreciate the time you have taken to provide your comments. We are delighted to hear that you have rated us 7 stars due to the great services and your experiences with our Sheraton Club Lounge and Concierge associates. However, please accept my apologies for... More 

Singapore, Singapore
Level Contributor
135 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 14, 2016

Had an event here and stayed here for 2 nights. It is about 40mins drive from the airport (non-peak hours). The staff were quite friendly overall. The room is spacious and well equipped with the necessary amenities. It was very comfortable and made me feel like home. Breakfast was good - wide selection of food. The wireless was ok too.... More 

Helpful?
Thank tunawhiskas
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear tunawhiskas, Your wonderful comments put smile on our faces. Thank you for sharing your pleasant experience with us and we are delighted to know that you had a great stay and enjoyed everything at our hotel such as the spacious room and delicious breakfast. Your compliment on the friendliness of our associates will definitely be passed along to them... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Beijing Dongcheng Hotel is conveniently located on Beijing’s north Third Ring Road, in the heart of the city’s transportation network. Just 20 minutes from Beijing Capital International Airport (PEK), we have easy access to major attractions such as the Olympic Stadium, Tiananmen Square, Financial Street, the Forbidden City, and the Great Wall.Our 441 contemporary guest rooms and suites range from 43 to 240 square meters. In addition to the celebrated “ahhh” of the plush Sheraton Sweet Sleeper™ Bed, you’ll also enjoy a 42” LCD Flat Screen Television, High Speed Internet Access, and a separate bath and shower.During your stay, share a meal in one of our four restaurants—featuring Chinese, Japanese, Italian, and all-day dining—or get a refreshing drink in our Lobby Lounge. Relax with a massage at the Shine Spa for Sheraton, take a dip in our indoor heated swimming pool, or work out in our modern fitness center. And you can easily stay connected to home and the office with wired and wireless High Speed Internet Access in your guest room, the business center, or meeting rooms.Let us bring your vision of a grand meeting or lively social event to life in our 13 functions spaces, totaling more than 2,400 square meters. State-of-the-art audiovisual facilities are available, as are experienced event and catering specialists. ... more   less 

Additional Information about Sheraton Grand Beijing Dongcheng Hotel

Address: Southeast of Anzhen Bridge, 36 North Third Ring Road East,Dongcheng District, Beijing 100013, China
Location: China > Beijing > Anzhen
Price Range: $148 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Beijing Dongcheng Hotel 5*
Number of rooms: 441
Reservation Options:
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Hotel Style:
#18 Romantic Hotel in Beijing
#18 Family Hotel in Beijing
#28 Spa Hotel in Beijing
#40 Business Hotel in Beijing
#40 Luxury Hotel in Beijing
#147 Best Value Hotel in Beijing
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