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Sheraton Grand Beijing Dongcheng Hotel

#48 of 5,937 Hotels in Beijing
Certificate of Excellence
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Sheraton Grand Beijing Dongcheng Hotel
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391 Reviews from our TripAdvisor Community

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Showing 290: English reviews
New York City, New York
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed here 1 night, but spent a lot of time at the hotel due to the terrible rainy and thundery weather! The staff at the check in counters aren't good with English, so they aren't really able to explain the benefits of upgrading which we were very interested in doing, or even so in explaining the SPG Gold... More 

Helpful?
Thank Ayonija G
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Ayonija G, We appreciate your time to share your recent experience of your stay at Sheraton Grand Beijing Dongcheng Hotel. We are happy to hear that you had a great dining experience in our Chinese restaurant, Yue. Your nice commendation on our Bell Service was also noted. On the other note, we sincerely apologize that we were not able... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Spent there 3 nights for a conference accompanied by my family, including a 1 year old baby. The rooms were spacious and comfortable. The staff provided us with everything we needed, including non-standard requests. The cleaness standards are exteremly high, best i've ever seen. Food was varied and delicious. Only downside was the lack of variety for vegetarians.

Helpful?
1 Thank A TripAdvisor Member
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Reviewer, Superb!!!!! Thank you for making our day with your wonderful review on TripAdvisor. With a passion for delighting our guests, it is always pleasing to hear of such an enjoyable experience. We are happy to learn you and your family enjoyed our facilities like the spacious rooms and services (non-standard requests) that added to your fantastic experience. We... More 

Fort Worth
Level Contributor
220 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First let me say that the staff that operate the Starwood Club on the top floor were absolutely fabulous. Concierge was also very helpful and check-in went well. The club lounge Staff were off the charts fabulous. Extremely helpful, great food while we were there and extremely courteous. If there was a 7 star rating, they would get it. Check-in... More 

Helpful?
Thank Travelbum2005
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Travelbum2005, Thank you for sharing your feedback regarding your recent stay with us. We really appreciate the time you have taken to provide your comments. We are delighted to hear that you have rated us 7 stars due to the great services and your experiences with our Sheraton Club Lounge and Concierge associates. However, please accept my apologies for... More 

Singapore, Singapore
Level Contributor
135 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had an event here and stayed here for 2 nights. It is about 40mins drive from the airport (non-peak hours). The staff were quite friendly overall. The room is spacious and well equipped with the necessary amenities. It was very comfortable and made me feel like home. Breakfast was good - wide selection of food. The wireless was ok too.... More 

Helpful?
Thank tunawhiskas
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear tunawhiskas, Your wonderful comments put smile on our faces. Thank you for sharing your pleasant experience with us and we are delighted to know that you had a great stay and enjoyed everything at our hotel such as the spacious room and delicious breakfast. Your compliment on the friendliness of our associates will definitely be passed along to them... More 

San Francisco, California
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I wanted to try something new for my Beijing business trip. Based on reviews and location, I decided to book at this hotel. Upon walking into the lobby, it's a very standard five star hotel lobby. I was also satisfied with the room on the preferred SPG floor. There problem occurred when I wanted to go for a workout. The... More 

Helpful?
1 Thank bingbingboom
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear bingbingboom, Thank you for staying with us. We are pleased to hear your good impressions on our lobby and enjoyed your room on the SPG floor. We have noted your comment on the fitness center and appreciate your observations on areas we can make further improvements. Thank you again and we look forward to be of service again in... More 

Hyderabad, India
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I had to attend an event at the hotel, and so I chose to stay at this hotel to avoid commute. This was a great choice. The hotel staff was welcoming and the room presented a beautiful of the city. The room was certainly grand with all the required amenities.

Helpful?
Thank TrippSavy
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear TrippSavy, Fantastic! Thank you for your kind comments to us and we are happy that you had a great stay at our hotel. Yes, our hotel is a great location for conducting meetings and events due to its location and facilites. I have also noted that you have enjoyed our spacious room with the commanding views of the city.... More 

Sendai
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for attending a conference at BICC (Beiging Int'l Convention Center) on July 7 and 8 , 2016. On July 8 (Fri.), it took about an hour(!) to take a taxi in front of the hotel. I heard from him that the traffic jam in Beijing was extraordinary heavy, particularly on Friday. A hotel young clerk... More 

Helpful?
Thank ranran7
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear ranran7, Wow! Big thank you for sharing your pleasant experience with us. We are delighted to know that you had a great stay and enjoyed our hotel. Your commendation on our Front Office/Concierge has put a huge smile on our faces. Your compliment will definitely be passed along to our associate who will be much honored. We will continue... More 

United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were on a cruise ship tour staying overnight at this wonderful hotel. A stylish reception area and attentive staff made checking in a seamless experience. Our room was huge with a whirpool bath and a superking size bed. Western food choices were available at the hotel but was priced as you would expect in a 5* hotel. In the... More 

Helpful?
Thank cubababe8
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c Sales & Marketing at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear cubababe8, Thank you for taking time to post such a wonderful review on TripAdvisor. With a passion for delighting our guests, it is always pleasing to hear of such an enjoyable experience. We are happy to learn that our facilities and services added to your comfort especially our spacious rooms, bathroom and our Sheraton Signature Bed. Great to know... More 

Chicago, Illinois
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Quite disappointed with my 2 night stay for a business conference. For a luxury international chain with a focus on business travelers, not to have VPN secured wifi is very poor indeed. Nor was it free. International business visitors need to access gmail, google and a host of other non-Chinese news sites that is not possible without the VPN. Service... More 

Helpful?
Thank Chicagilly
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c Sales & Marketing at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Chicagilly, Thank you for taking the time to share your valuable feedback on your recent stay. We are happy to learn that you have enjoyed our spacious room and the variety of food & beverage venues in our hotel. We have also noted your comments about the inability to access other internet/websites and your experience on our breakfast. I... More 

Newcastle, Australia
Level Contributor
155 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 18, 2016

This hotel is a large modern Sheraton and typical of that standard. There are several upmarket restaurants in the hotel, and a bar. For economy walk across the open plaza, duck underground, or cross the road for many smaller chain style restaurants (even a KFC if that strikes your fancy), cinemas and shops. I stayed here for a convention and... More 

Helpful?
Thank JulzE
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear JulzE, Many thanks for choosing to stay at our hotel. We are so happy to hear that you enjoyed our facilities and services and the Sheraton's convenient location. We are glad to hear as well that all the meeting facillties exceeded your expectations. Meetings and events are one of our hotel's specialties. We look forward to your next visit... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Beijing Dongcheng Hotel is conveniently located on Beijing’s north Third Ring Road, in the heart of the city’s transportation network. Just 20 minutes from Beijing Capital International Airport (PEK), we have easy access to major attractions such as the Olympic Stadium, Tiananmen Square, Financial Street, the Forbidden City, and the Great Wall.Our 441 contemporary guest rooms and suites range from 43 to 240 square meters. In addition to the celebrated “ahhh” of the plush Sheraton Sweet Sleeper™ Bed, you’ll also enjoy a 42” LCD Flat Screen Television, High Speed Internet Access, and a separate bath and shower.During your stay, share a meal in one of our four restaurants—featuring Chinese, Japanese, Italian, and all-day dining—or get a refreshing drink in our Lobby Lounge. Relax with a massage at the Shine Spa for Sheraton, take a dip in our indoor heated swimming pool, or work out in our modern fitness center. And you can easily stay connected to home and the office with wired and wireless High Speed Internet Access in your guest room, the business center, or meeting rooms.Let us bring your vision of a grand meeting or lively social event to life in our 13 functions spaces, totaling more than 2,400 square meters. State-of-the-art audiovisual facilities are available, as are experienced event and catering specialists. ... more   less 

Additional Information about Sheraton Grand Beijing Dongcheng Hotel

Address: Southeast of Anzhen Bridge, 36 North Third Ring Road East,Dongcheng District, Beijing 100013, China
Location: China > Beijing > Anzhen
Price Range: $150 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Beijing Dongcheng Hotel 5*
Number of rooms: 441
Reservation Options:
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Hotel Style:
#18 Family Hotel in Beijing
#18 Romantic Hotel in Beijing
#30 Spa Hotel in Beijing
#40 Business Hotel in Beijing
#42 Luxury Hotel in Beijing
#161 Best Value Hotel in Beijing
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