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Crowne Plaza Beijing Chaoyang U-Town

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#46 of 6,163 Hotels in Beijing
Certificate of Excellence
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Crowne Plaza Beijing Chaoyang U-Town
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412 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Aurora, Canada
Reviewed 2 weeks ago

I was there for a conference (within the hotel), good room, great restaurants, attached to a mall and the tour buses day trips had no problem with the location. The gym and pool were surprisingly large. Wish the airport shuttle service would be easier and at a more reasonable price.

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Helpful?
Thank DCanuck1974
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our meeting room and gym made your stay experience more memorable. On the other hand, your advices about our airport shuttle service is valuable for us to improve service quality in...

Seoul, South Korea
Reviewed 3 weeks ago

Hotel is located in a good location and staff are nice. Room is clean and there are various rooms. I am a member and the staff said he gave me a free upgrade. I said thank you to him and I was just checking the web site room pictures and I found out the room was not the room he...

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Helpful?
Thank kim20111111
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to the problem about upgraded room. We sincerely apologize for the shortcomings and will definitely rectify the issues that were being brought up. Feedback like yours is very valuable to us and enables us to monitor...

Austin, Minnesota
Reviewed 4 weeks ago

Beautiful hotel. Lobby is breathtaking. Front desk staff very helpful and English speaking. Maids and service people have limited English. You must be very patient and explicit in your needs. Large breakfast buffet with both Chinese and American food. Bar area small with expensive drinks. Liquor is one price. If you need soda or other mix, there is an additional...

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Helpful?
Thank Mary1102
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look...

Charlotte, North Carolina
Reviewed 4 weeks ago

I truly enjoyed my stay at this property. It was definitely a 5 star property. The staff was very pleasant. The rooms was also very clean and had nice décor. I expected less but got a whole lot more. I was pleasantly pleased with my stay. Hotel is attached to a mall.

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Helpful?
Thank cassandra s
CrownePlazaUTown, Guest Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look...

Reviewed 4 weeks ago via mobile

This was my first trip to China and I didn't know what to expect. I was pleasantly surprised by the standard of the hotel. It is very comfortable, well appointed with polite, helpful staff who speak quite reasonable English. I was particularly impressed by the extensive breakfast buffet. The only minus was the lack of air conditioning which was "off...

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Helpful?
Thank Malmoman
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look...

Dubai, United Arab Emirates
Reviewed October 31, 2016 via mobile

If you like to stay near by Russian district in beijng this is the right hotel and even 10 by taxi to sanlituan area. The room is not that big, good location as located into U-town mall . But if you want to eat I advice to go out of the hotel because they have strange policy of their open...

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Helpful?
Thank AbdullahK
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look...

Reviewed October 26, 2016

I've stayed here a few times now as it's in a good location with plenty of amenities around, including a shopping mall. The rooms are great with nice bathrooms. The bed is comfy with good pillow options too.

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Helpful?
Thank Ddkdave
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look...

Delft, The Netherlands
Reviewed October 24, 2016

A good business hotel with very high ceilings in the rooms. The staff is very friendly and helpful and most speak ok English - if not, they will make sure to get a colleague who does. The rooms are ok in size with a nice bathroom separated by a glass window. If you feel like it, you can have a...

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Helpful?
Thank sternenklar
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look...

Shanghai, China
Reviewed October 15, 2016

This hotel is right next to the shopping mall (U-Town). You can walk straight to the shopping mall from the ground floor just behind the check-in counter. Rooms are clean comfortable, very dark brown in its decor (my wife who is Chinese and grew up in Beijing was a little creeped out). This particular hotel is much better than Crowne...

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Helpful?
Thank FrequentChinaFlyer
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look...

London, United Kingdom
Reviewed September 28, 2016

A very good business hotel, well trained staff, Decent breakfast, though a bit crowded, and very good sized rooms. The gym, however was excellent with a really really big pool. As good as the Shangri-La in Ulaan Bataar, which is truly sumptuous with breathtaking views of the city.

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Helpful?
Thank Tristram H
CrownePlazaUTown, Guest Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear guest, Warmest greetings from Crowne Plaza Beijing Chaoyang U-Town - I hope this message finds you well. We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay experience more memorable. we feel very happy that you enjoy your stay with us this time....

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Beijing Chaoyang U-Town is an international hotel perfectly located in Beijing's Central Business District, adjacent to the Ministry of Foreign Affairs,Embassy Area, Sanlitun Bar Street and teh Silk Market. Hotel prime location is wonderfully convenient in meeting your business, shopping and entertainment needs. The hotel adjoins popular U-Town Lifestyle Center and Shopping Wall, which features a vibrant array of leisure and entertainment venues. Splendid accommodations and superior quality service make Crowne Plaza Beijing Chaoyang U-Town The Place to Meet. ... more   less 

Additional Information about Crowne Plaza Beijing Chaoyang U-Town

Address: No.3 Sanfeng Beijing, Chaoyang District, Beijing 100020, China
Location: China > Beijing > Beijing Workers' Sports Complex
Price Range: $134 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Beijing Chaoyang U-Town 4.5*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Hotels.com, Expedia, Booking.com, Ctrip TA, Priceline, Cheap Tickets, HotelTravel.com, Travelocity, Agoda and Odigeo so you can book your Crowne Plaza Beijing Chaoyang U-Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#28 Spa Hotel in Beijing
#41 Luxury Hotel in Beijing
#41 Family Hotel in Beijing
#43 Romantic Hotel in Beijing
#44 Business Hotel in Beijing
#127 Best Value Hotel in Beijing
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Beijing Chaoyang U-Town staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Crowne Plaza Beijing Chaoyang U-Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher up rooms are quieter. Some rooms overlook the air-conditioning of the mall. If you're sensitive to noise, ask to avoid these.”
 of 5 bubbles sternenklar, Oct 24, 2016 | Read review
“Join the IHG membership program.”
 of 5 bubbles FrequentChinaFlyer, Oct 15, 2016 | Read review
“try to get the delux room. I managed to get one for free as a club member”
 of 5 bubbles Seyahbiz, Aug 22, 2016 | Read review
“In Beijing the general rule is.. the higher the better.. for views over nearby buildings”
 of 5 bubbles IainHJack, Aug 2, 2016 | Read review
“we had 16th floor and facing the main street of U town”
 of 5 bubbles erichleinchen, May 30, 2016 | Read review
5 of 5
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