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Aman Summer Palace

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#78 of 6,442 Hotels in Beijing
Certificate of Excellence
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1 room 2 adults 0 children
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Aman Summer Palace
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279 Reviews from our TripAdvisor Community

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Showing 190: English reviews
New York
Reviewed August 16, 2016 via mobile

I have stayed at most Aman properties throughout the world and - for the most part - I have always been very happy. Even when there were issues, I had at least received an apology from a manager or someone in charge. I must confess that I went to this Aman with some trepidation after reading some of the terrible...

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Helpful?
Thank Maale
AmanSummerPalace, General Manager at Aman Summer Palace, responded to this review

Dear Maale, Thank you very much for your comment and we appreciate you taking the time to share your experience at Aman Summer Palace. Rest assured that your comments are being taken very seriously and that we are working with the teams involved to ensure that this does not happen again. A resort in this caliber is constantly looking for...

Reviewed July 28, 2016 via mobile

It is very hard to put into words how special this hotel is, even to call it a hotel is wrong as it is so unique. Leaving aside the private entry to the Summer Palace, the building is truly amazing. The General Manager VP is the perfect host and all the staff are very helpful and a delight to deal...

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Helpful?
Thank Absolutereality
AmanSummerPalace, General Manager at Aman Summer Palace, responded to this review

Dear Absolutereality, Thank you for staying with us during your recent visit to Beijing and for taking the time to leave such positive comments about your stay. We are especially delighted to hear that the staff exceeded your expectations as they work exceptionally hard to make sure that every guest feels special. We hope to welcome you back to Aman...

Beijing, China
Reviewed July 27, 2016

After two months, I finally get the time to file this complaint about my experience at Aman Beijing two months ago, more accurately, on May 19th and 20th. First of all, I would like to thank you for showing me so many ways to make customers hate this property and tell everyone of their friends to stay away from this...

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Thank Amyzhao520
London, United Kingdom
Reviewed June 29, 2016 via mobile

I'm genuinely astonished that this hotel isn't more highly rated. In a busy city like Beijing, Aman Summer Palace is a haven of peace and tranquillity right next to a UNESCO World Heritage site. - The resort is a wonder to explore, and having early morning and late evening access to the Summer Palace when it is closed to the...

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Helpful?
1Thank wannabejunkie
Richard Y, General Manager at Aman Summer Palace, responded to this review

Dear wannabejunkie, Thank you for choosing Aman Summer Palace on your visit to Beijing. I am delighted to hear that you enjoyed your stay with us. Thank you for taking the time to leave such positive comments about your stay - we share all feedback with the management and staff, and such feedback helps in staff motivation and recognition. We...

Bangkok, Thailand
Reviewed June 16, 2016

I have know Aman for a long time since they have just 5-6 hotels and Aman is always my dream destination. I had expect a lot for the 6 stars hotel in my mind and this is my first Aman experience. To conclude my summary. I have stay in Rosewood, Waldorf Astoria and Aman, those 2 hotels were just exceptional....

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Helpful?
Thank MixyMix
Richard Y, General Manager at Aman Summer Palace, responded to this review

Dear MixyMix, Thank you very much for your comments and we appreciate you taking the time to share your experiences during your stay with us at Aman Summer Palace. I am glad to hear that you found the hotel beautiful and peaceful. On the other hand, please rest assured that we have taken your comments regarding the temperature of the...

Thornton-Cleveleys
Reviewed June 15, 2016 via mobile

Family of 4 with two boys ages 12 & 13, we stayed at Aman for 3 nights taking advantage of the 72hr Chinese Transit visa. We booked a family room with breakfast, which incidentally was perfect in every respect. The Aman facilities and location was breathtaking and the service provided by all staff was first class, to the extend that...

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Helpful?
Thank Markiebell
Richard Y, General Manager at Aman Summer Palace, responded to this review

Dear Markiebell, Thank you for choosing Aman Summer Palace during your recent visit to Beijing. I am delighted to hear that you enjoyed your stay and I would like to thank you for taking the time to leave such positive comments. We share all feedback with the management and staff and such feedback helps with staff motivation and recognition. We...

williamsburg, va
Reviewed June 2, 2016

I am an Aman Junkie. If I have the opportunity to stay in an Aman Resort, I will. I booked through Mr. and Mrs. Smith Travel. Included Breakfast and a tour of the Summer Palace. They are trained in selling Amenities and Services through the hotel. They are still figuring out how to do this with tact. I am not...

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Helpful?
Thank traveltomva1
Richard Y, General Manager at Aman Summer Palace, responded to this review

Dear traveltomva1, Thank you for your feedback and for taking the time to post your comments about your stay with us. We are delighted to hear that you enjoyed your room, and the hotel's surroundings and amenities. On the other hand, we are sorry to hear that certain aspects of your stay failed to live up to your expectations. We...

Taipei, Taipei, Taiwan
Reviewed June 1, 2016 via mobile

Great experience in this 600+ years palace plus new buildings hotel for everything... 從入住登記開始,這個飯店新的仿古建築物和六百年歷史的頤和院就讓我愛上了,一流的服務以外,仿古但充滿設計感及貼心的房間、很棒的法式加日式的晚餐及配酒、很精緻的Semi-buffet早餐、很棒的健身設備加桑拿區域、或是看場電影、或是走密門到頤和園(到房間拿個背包,放地圖、電話和礦泉水給我送接到密門~超感動!)都讓我極度的享受,很平靜的,不誇張的,但是質感面面俱到; 在歷史和現在、建築和自然、美食和服務、享受和發呆間,感受到這家酒店的用心。

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Thank ArthurWang095
Los Angeles, California
Reviewed May 27, 2016

I have to say, I was excited about my first Aman experience. We spent a week in Beijing, and two of the nights were at the Aman. We wanted easy access to the summer palace, and a respite from the cities. The location is like nothing I've ever seen, perfectly situated. Grounds are pristine, and the room makes you feel...

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Helpful?
Thank amy p
Richard Y, General Manager at Aman Summer Palace, responded to this review

Dear amy p, Thank you for choosing Aman Summer Palace during your recent visit to Beijing. I am delighted to hear that you enjoyed your stay with us and found your room and bathroom comfortable On the other hand, I would like to apologise for your experience in the restaurant. As our concierge explained, we are indeed working on a...

New York City, New York
Reviewed May 8, 2016

I have learned that with Aman resorts (although I've only stayed at 2 not including the Tokyo branch which is more a city hotel) to expect your expectations to be exceeded and that was abundantly the case with my stay at Aman at Summer Palace. Richard, the manager is extremely friendly and hospitable and made me at once feel welcome...

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Helpful?
3Thank Wanderlust868686
Richard Y, General Manager at Aman Summer Palace, responded to this review

Dear Keith, Thank you for choosing Aman Summer Palace during your recent visit to Beijing and for taking the time to share such wonderful and detailed comments. It was my pleasure to welcome you at the hotel and I'm delighted to hear that both the hotel and our staff exceeded your expectations. I hope to be able to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Just steps from the East Gate of the Summer Palace grounds lies Aman at Summer Palace - the ideal location from which to discover Beijing. Housed in a series of pavilions, the resort is only 15km from the Forbidden City. A serene retreat, the property provides easy access to such cultural landmarks as the Great Wall, The Temple of Heaven and the hutongs, as well as Beijing's restaurants, art galleries and other contemporary delights. ... more   less 

Additional Information about Aman Summer Palace

Address: No.1 Gongmenqian Street, Yiheyuan, Haidian District | Summer Palace, Beijing 100091, China
Location: China > Beijing > Zhongguancun
Price Range: $435 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Aman Summer Palace 5*
Number of rooms: 51
Reservation Options:
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Hotel Style:
#3 Top resorts Hotel in Beijing
#32 Romantic Hotel in Beijing
#38 Family Hotel in Beijing
#42 Spa Hotel in Beijing
#49 Business Hotel in Beijing
#69 Luxury Hotel in Beijing
#180 Best Value Hotel in Beijing
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Questions & Answers

Questions? Get answers from Aman Summer Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Courtyard rooms are a good pick.”
 of 5 bubbles MHuck76, Oct 1, 2016 | Read review
“Inquire about a upgrade to a suite, if business is slow they may grant you”
 of 5 bubbles jinxdabinx, Sep 22, 2016 | Read review
“Our courtyard suite was very spacious with a huge bathroom but it did need updating”
 of 5 bubbles monasheaves, Sep 7, 2016 | Read review
“Guestrooms are on the small side, suites are great. Courtyard guestrooms and suites have more character.”
 of 5 bubbles OutkastBCN, Aug 16, 2016 | Read review
“Rooms are similar. Amenities do not increase correlate to the price, based on my experience. Location changes.”
 of 5 bubbles traveltomva1, Jun 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question