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Mercure Beijing Downtown

Mercure$78*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Mercure Beijing Downtown
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349 Reviews from our TripAdvisor Community

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Showing 201: English reviews
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Boca Raton, Florida
Reviewed 2 days ago NEW

A beautiful lobby Welcomed us to China after a long flight - Jason (Gate 1) took care of our check-in quickly and efficiently- rooms were spacious & clean - beds were a little hard but was good for my back - morning breakfast was incredible

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Helpful?
Thank DIANE R
Broxbourne, United Kingdom
Reviewed 5 days ago NEW

Again as part of a China tour we spent 2 nights at this hotel. Is is tucked away from the main Beijing tourist areas, but frankly that suited as. The bedrooms were large, clean & fresh, with ewindows overlooking the park next door. Usual tea,coffee facilities etc, free wifi.There is a small pool, as well as an outdoor seating area,...

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Helpful?
Thank Richard M
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Richard, Thank you for sharing your comments on TripAdvisor, we thank you for your compliments on hotel facilities and breakfast experience, it will drive us to continuously deliver the best services and products. We look forward to seeing you back again. Regards, Klug YU Front Office Manager Mercure Beijing Downtown

Reviewed 1 week ago via mobile

This is a very nice hotel to stay. They had a breakfast buffet that had a variety of food, including western food such as egg with bacon and sausage. Hotel was very clean and people at front desk were very courteous. Recommended.

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Helpful?
Thank Sharon V
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Sharon V, Thank you for sharing your kind words on TripAdvisor community, we are happy to learn that you have enjoyed our food and service, I will share your compliments with Food & Beverage and Front Office teams. We look forward to seeing you back again. Best regards, Klug YU Front Office Manager

Norwich, United Kingdom
Reviewed 2 weeks ago

Clean and comfortable, plenty of breakfast choice. Bar and lounge area was spacious and staff very good. Shame we didn't get to use the pool. Wendy wu tours booked this hotel in our package holiday. Shower in the bath, average kind of room but all mod cons in there.

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Helpful?
Thank Bernadette D
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Bernadette, Thank you for sharing your recent experience with us on TripAdvisor! , we are continuously striving to improve our service and facilities to bring everyone more relaxing experience as possible. We look forward to welcoming you back again soon. Best regards, Klug Front Office Manager

Bournemouth, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed for 3 nights. Nice big room but bathroom could do with a bit of a spruce up. Restaurants in area but not tried as nobody speaks English. Only one receptionist spoke little English so trying to get help & directions was a bit of a problem.

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Helpful?
Thank Sue186262
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Sue186262, Thank you for staying with us at Mercure Beijing Downtown and for taking time to share your feedback about your recent stay. I am sorry to hear about your disappointment in English communication. Mercure Beijing Downtown will continuously provide English training for entire associates to in pursuit of our commitment. We look forward to seeing you back again...

Irvine, California
Reviewed 4 weeks ago

The hotel was very nice, and the breakfast was incredible! Their breakfast buffet had everything - eggs, bacon, sausages, yogurt, cereal, fruits, pastries, fried rice, dumplings, congee, noodles, vegetables, fish and so much more. Some of the items changed daily so you don't bet tired of it if you stay consecutive days. I also saw they have a nice indoor...

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Helpful?
Thank Regina C
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Regina C, We appreciate your positive comments regarding breakfast experience and regret to know that English communication in Front Desk did not entirely meet up to your expectations. I will personally look into this case and make proper plan to prevent further recurrences. Again, thank you very much for choosing to stay with us and look forward to seeing...

Boston, Massachusetts
Reviewed 4 weeks ago

Nice facility, nice location, nice meals (especially breakfast), and the staff is very helpful. Hotels in China can be less helpful to foreign travelers. Not here. A sister hotel in Shanghai didn't do as well.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank M7106IMroberta
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear M7106IMroberta, Thank you for choosing Mercure Beijing Downtown and sharing your valuable comments on TripAdvisor community. Your kind compliments of our staff's service and breakfast quality will continuously drive us in pursuit of our commitment. We look forward to welcoming you back again in the future. Regards, Klug Front Office Manager

Kaohsiung, Taiwan
Reviewed April 21, 2017

Front desk very efficient, rooms clean, staff friendly, good breakfast. Traffic around the hotel can be bad at times so plan accordingly. Seems to be a hotel that a lot of tour groups use and they are used to a lot of people coming and going.

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Helpful?
Thank rooddo1
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Rooddo1, Thank you for choosing to stay at Mercure Beijing Downtown and sharing your valuable review on TripAdvisor! we are happy to learn that you had a nice experience with us, we look forward to seeing you back again in the near future. Regards, Klug Front Office Manager

Beijing, China
Reviewed April 16, 2017

"Real" Non Smoking Policies just arrived to Beijing a year ago... So don't expect a very clean and lavender smelling hotel... Mercure Downtown is OLD (yes...) but its location its one of the best (for the price) around this area. Concierge and Staff are quite friendly (they can arrange taxi, private transport, guided tours, etc..), their buffet breakfast is not...

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Helpful?
1Thank MikeFlox
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Mikeflox, First of all, thank you for choosing to stay with us and sharing your comments, we apologize for the unpleasant experience that you encountered during your visit and very much delighted to learn that our Concerige and Culinary team have impressed you during you stay. Once again, thank you for staying with us and wish you good day....

Reviewed April 16, 2017 via mobile

We had a good holiday its a shame this hotel treats westerners like mugs. Cold swimming pool , constant smell of smoking in our room , hot room , bad air conditioning. Hot tub turned off in the mens. Its just a joke the manager would keep turning off the heating in the pool when we didn't use it for...

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Helpful?
1Thank reikazen
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Reikazen, We do regret that you have experienced such hotel and room condition and therefore we sincerely apologize. Your comment has been brought up to our executive management's attention. In the meantime we thank you for taking time to let us know your experience. Comments like yours are helpful in discovering the areas in which we needs to improve....

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Mercure Beijing Downtown is a garden style hotel situated in Beijing CBD. It is walking distance to Beijing subway and 30 min drive to Beijing airport. Landmarks such as Silk Market and World Trade Center are nearby. The hotel offers free access to its leisure facilities and private parking. Internet access is also complimentary. It features duplex sets, exclusive in the CBD and the largest 4 star meeting facilities. Guests can also enjoy a free shuttle to CBD every morning. The hotel has an open-kitchen style Western restaurant and a Chinese Restaurant specializing in Cantonese cuisine. ... more   less 

Additional Information about Mercure Beijing Downtown

Address: No.16A West Dawang Road, Chaoyang District, Beijing 100124, China
Location: China > Beijing > Guomao
Price Range: $70 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Beijing Downtown 4*
Number of rooms: 373
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotwire, Agoda, Hotels.com, Cancelon, Priceline, TripOnline SA, HotelQuickly and Hotel.de so you can book your Mercure Beijing Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Beijing Downtown Hotel Beijing
Hotel Style:
#58 Best Value Hotel in Beijing
#101 Luxury Hotel in Beijing
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Beijing Downtown staff and other travelers.
10 questions
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Questions? Get answers from Mercure Beijing Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher the better”
Jacksparrow050, 5 days ago | Read review
“All rooms are quite alike”
MikeFlox, Apr 16, 2017 | Read review
“Ask for a room on the front of the hotel, it faces the motor lobby after a certain time there is no traffic coming in or out so it's quiet.”
J4654DTcraigh, Nov 1, 2016 | Read review
“Convenient transportation”
rayx111ao, Aug 23, 2016 | Read review
“the street besides the hotel hasa lot good local restaurants with tasty food and cheap price.”
Carlton1203, Jun 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Mercure
$78* /night
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HotelQuickly$100
Booking.com$79
Agoda.com$78
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Prices are for 1 room, 2 adults
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