A fascinating and impressive stay experience right here. Other than the fabulous view and convenience hotel location, the staffs I encountered were enthusiastic, thoughtful and attention to details. Much appreciated for everything they extended to me, especially the staffs from Cafe Zi, SPA and HSKP, they always carrying smile and show generine care. And Miranda from MO. Bar, Amy, Charles, Holly and Kelly from FO who took care of us throughout the stay. Definitely will be back for next time.
I recently visited Mandarin Oriental for lunch and had an amazing experience. I chose from the set lunch menu with options such as the clam chowder, roasted chicken, and the profiteroles. Each option I had was very tasty and filling for one person. I took half the chicken and veggies home and enjoyed it later that evening. Something that I unexpectedly loved were the gravlax! I am so thankful that I was able to try it! I'd return simply just for the gravlax! I am thoroughly impressed by the efficiency and kindness of the staff. They stayed vigilant of the customers' needs and often helped without needing to be asked. If this is any indication of the service of the rest of the hotel, then I'm highly interested in a staycation! I would like to give a warm thanks to Nacho, Francis, and Derio for their superb customer service! I hope to visit again very soon!…
High quality food and service. Want to thank the waitress Claire, Chef Ping, sommelier Bensom and operate manager Nacho. They took care about everything around. We were pleased by Chef showing us the magic dessert. Would love to visit this place again!
We are truly impressed by the amazing time we spent in MO grill with my friends. Food was great. The chef Ping is a real magicianIt was the best salmon and lamb in my life The service was truly amazing. Thanks a lot for Claire sommelier Benson and Nacho to take care of us during the whole afternoonWe will definitely come back!
Such a nice place! Me and my friends had lunch in Mo Grill and I was kind of surprised with service because it’s 10 from 5! Amazing service : thank you so much Claire and Benson! Also would like to tell thanks to manager Nacho - he always looked after us and asked how we like everything! The kitchen is wonderful! Never tried such a delicious dessert! Chef 👏👏👏👏
We are Beijing residents, and have come here twice for holiday staycations. Excellent restaurants, great amenities, wonderful and helpful staff. Massages by Candy and Wendy in the spa are awesome. Really nice and quiet patio for lots of reading. The room we had on our first visit had an amazing view of the Forbidden City.
Homely friendly hotel with the prime location and spacious room. Throughout the whole stay was extremely good with the fabulous service from Front Office, Concierge, Outlets as well as sales teams. Everyone is very friendly and professional, every time when you enter the outlets I was recognized and with my preference. Housekeeping team also extend their professionalism to keep my room tidy and clean. Special thanks to Alyssa and her team for the hospitality, thanks to Concierge Bill for offering the extra miles on my packing and delivering. It brought me lots of good memories not only by the hotel room, service but also the food! The Lion & Benevolence in Emerald are the must-drink in MO Bar, Mandarin Grill and Cafe Zi both must-try also!
My partner and I stay for a week in this spectacular hotel. Spacious and comfortable room and had everything we needed. I like how the hotel is located – in the city center but is a very quiet and private property so I could rest well after a hectic schedule. Having been able to have breakfast while seeing the view of the Forbidden City is a big plus, making me feel peaceful and relaxed. The hotel is like an art museum because of all its collections! Even the lamps/lights in the lobby, restaurants, and rooms are so stylish, let alone other knick-knacks – everything is so beautiful! Everyone was super kind and professional; Alyssa, Bill, and the team went above and beyond to make sure everything was perfect. Please save yourselves the time in researching the best hotel in BJ and stay here!!!…
Excellent experience！The bartender was very friendly and the cocktails were great. Actually the bar environment was the best, an oversized viewing terrace facing the Forbidden City, tell me where else can this be?
An unforgettable experience! I feel a lot of happiness in MO Bar! Not only the cocktails, but also many styles of red and white wines, as well as whiskey, Yamazaki is very good, ice cubes with mandarin Oriental Logo on them, very beautiful!