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Novotel Beijing Sanyuan

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Novotel Beijing Sanyuan
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663 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Frontignan, France
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed 1 week ago

Not sure where to start here as there is so much wrong with this hotel, so have just listed things as I noted them down at the time. We stayed for 3 nights one week then came back for another 3 nights. Toasters not working for breakfast I complained about this several times, even putting the machine on high 7... More 

Helpful?
Thank tbfrance
Southend-on-Sea, United Kingdom
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here for the past few years whilst on business in Beijing. Mainly for the convenience to the exhibition centre and the fact that the airport express train stops outside the front of the hotel. However, it is in rapid decline! I am not even sure is it part of the Accor group any longer and if it... More 

Helpful?
Thank dumbo56
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Novotel Beijing Sanyuan for two months, from June-August 2016. In this review, I will mostly focus on the small negative aspects that one notices after staying in a hotel for two months. Overall, though, my stay at the Novotel was perfectly fine, and I enjoyed my time there. The room was reasonably sized, although most of... More 

Helpful?
Thank Ian H
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The room and location is good, but the service is really bad. The Front office staff is talking to their personal phone when serving customers, when we ask for help, they ask us to wait for concierge as their has 3 staff when no guest at that moment!!!! The b'fast is not enough staff to serve, guests need to wait... More 

Helpful?
Thank Eva C

Travelers are raving about these Beijing hotels

Janesville, Wisconsin
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in need of accommodations near the Beijing subway as I would be flying in to meet friends and family travelling by train from other cities. This hotel fit that perfectly! It is a fast comfortable ride to and from the hotel to the Beijing International Airport. The staff was about as friendly as can be expected in China...when... More 

Helpful?
Thank sonja410
Hong Kong
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed August 16, 2016

Stayed in July 2015. Chose the hotel due to location close to embassies district in Beijing. Given Novotel name expected staff to be able to speak English. Disadvantages are these: staff did not speak any (even elementary) English to my bad surprise. Not able to print or copy any documents if you need. Location is not too convenient and to... More 

Helpful?
Thank dmitryegorov2005
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 8, 2016 via mobile

Nothing is good. All the staff have Very poor english skills. They are not kind and helpful at all. Small and dirty room, they didnt clean well. Someone's hair is still on the bed. I wanted non-smoking room, but the smells on the floor and the room.

Helpful?
Thank Andy K
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 7, 2016 via mobile

First stay in this hotel for 12 nights. Main reason for choosing this hotel was because it's location is convenient. Right at hotel door step is the metro and airport express station. Traveling time from airport by train is ~25 mins. Disappointed that there are no benefit or privilege provided as a Accor platinum member. Lounge access are also below... More 

Helpful?
Thank sliucm
HAO Y, Front Office Manager at Novotel Beijing Sanyuan, responded to this review

Dear guest, We sincerely apology for the inconvenience bring to you during your last stay. If you have any problem, please contact with us, then you can have a better experience. Best regards. More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 4, 2016

stay two night in novotel sanyuan beijing with my family for my business and conformance arrival in hotel 9.00 am wait until 14.00 pm get room only 14.00 pm hotel have room available by 12.00 noon but they did not give as room until 2.00 pm why we have children too hotel staff did not give any information we ask... More 

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Thank Mahadev B
Beijing
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed July 25, 2016 via mobile

I stayed during my last trip and really enjoyed this hotel. The upgrade to a larger room was spot on to spend time with my friend. The bathroom was spacious and amenities were very good quality. The executive lounge provides all we needed for breakfast and afternoon snack! I recommend highly this hotel.

Helpful?
Thank Bondom
HAO Y, Front Office Manager at Novotel Beijing Sanyuan, responded to this review

Dear Guest, Thank you for your comments. We’d like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Best Regards! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Novotel Beijing Sanyuan is located in the heart of the city, only 15 minutes from airport. The airport Express Train and Metro Line 10 are right in front of the hotel, it is easy to connect you everywhere in Beijing. The hotel is only few minutes from the Embassies district, Lufthansa shopping mall, silk market, and 3 Exhibition centers. The 306 rooms provide comfortable accommodations to Business & Leisure guests, offering complimentary internet access ensuring permanent connection. ... more   less 

Additional Information about Novotel Beijing Sanyuan

Address: Tower 18 NO. 5 Shuguang Xili | Subway SanyuanQiao Station Exit D, Beijing 100028, China
Location: China > Beijing > China International Exhibition Centre
Price Range: $72 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Beijing Sanyuan 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Novotel Beijing
Beijing Novotel
Hotel Style:
#117 Best Value Hotel in Beijing
#124 Luxury Hotel in Beijing
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