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Four Points by Sheraton Beijing, Haidian Hotel and Serviced Apartments

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Traveler (291)
Room & Suite (81)
Dining (28)
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Overview
  • Excellent32%
  • Very good50%
  • Average12%
  • Poor3%
  • Terrible3%
Travelers talk about
“large mall”(9 reviews)
“nice hotel”(18 reviews)
“tour group”(11 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (591)
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224 results
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69
84
45
13
13
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LanguageEnglish
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69
84
45
13
13
Show reviews that mention
All reviewslarge mallnice hoteltour groupbreakfast buffet was includedvisited this hotelglass wallsummer palaceclean bathroombuffet restaurantchina tourgreat amenitiesking bedlarge roomfour nightshotel is locatedring roadtiananmen square
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1 - 5 of 224 reviews
Reviewed 4 weeks ago via mobile

We visited China in October 2017. While there for 2 weeks, we stayed at several Sheraton hotels across China. The food was excellent especially the breakfast buffets. There were some issues with the rooms. The beds were so hard in most of the hotels that...More

Thank Lily C
Reviewed 4 weeks ago via mobile

Stayed here while I was visiting Beijing. This is a beautiful hotel. Rooms were warm and air conditioning was not on, but the window did open so there’s that. Breakfast was amazing! Everything and anything you could hope for! Highly recommend this hotel.

Thank Pamela K
Reviewed March 3, 2018

I stayed at this hotel for a night during my visit to Beijing. I was surprised with the hotel in so many ways. First I thought this hotel is so far away. Actually it is not too bad. It is around 10-15 minutes walk from...More

Thank melbcollege
Response from 鸿华 张, 总经理 at Four Points by Sheraton Beijing, Haidian Hotel and Serviced ApartmentsResponded March 5, 2018

Dear Melbcollege, Thank you for your feedback during your stay with us. We really appreciate the time you have taken to provide your detailed feedback.  We understand that we still have a lot of work to do to continuously improve our service quality standards and...More

Reviewed January 27, 2018

Last week I stayed 2 nights in this hotel. Check-in service was good. Hotel generally is ok. The room is unfortunately a business hotel museum, relatively old and in need of an update. If you want to see what a business hotel used to look...More

Thank wilburthedonky
Response from 鸿华 张, 总经理 at Four Points by Sheraton Beijing, Haidian Hotel and Serviced ApartmentsResponded January 29, 2018

Dearwilburthedonky, Thank you for staying at Four Points by Sheraton Beijing, Haidian and sharing your experience here on tripadvisor. We sincerely apologize for the inconveniences happened during your stay. I have gone in details through your points with all our team in the hotel and...More

Reviewed January 8, 2018

The rooms and facilities are actually very nice, with Indoor pool and great bathroom. However, we found one staff out of 20 we encountered that spoke limited English. I wish I could rate this hotel better but... Our expericence with concierge was possibly the worst...More

Thank Worldwidegener
Response from 鸿华 张, 总经理 at Four Points by Sheraton Beijing, Haidian Hotel and Serviced ApartmentsResponded January 8, 2018

Dear Worldwidegener, Thank you for staying at Four Points By Sheraton Beijing Hotel ! We sincerely apologize for the inconveniences happened during your stay, especially about our Concierge. The issue have been reported to the entire management team already, and we are on our way...More

View more reviews
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Hot Tub
Heated pool
Details
Price range
$106 - $216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#51 Spa Hotel in Beijing
#83 Luxury Hotel in Beijing
#453 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$106 - $216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#51 Spa Hotel in Beijing
#83 Luxury Hotel in Beijing
#453 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (291)
Room & Suite (81)
Dining (28)
Pool & Beach (3)
Family and Play Areas (3)
Questions & Answers
Ask a question
Didibonlee
December 4, 2017|
AnswerShow all 4 answers
Response from elise_m85 | Reviewed this property |
I didn't try it personally, but I doubt the windows can be opened like most hotels.
0
Votes
Barclay02
September 4, 2016|
AnswerShow all 3 answers
Response from Adrian Y | Reviewed this property |
Cant remember but I would say yes
0
Votes
Dear1214
September 10, 2014|
AnswerShow all 4 answers
Response from Scarlett Z | Property representative |
Hello! It's about 45 minutes from airport to our hotel normally if you take a taxi.
0
Votes
Room Tips
"The highest floors are better."
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"Try to get away from the major highway that the hotel is on"
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"All rooms are good, no problems with service."
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"Even though we were over the main road there was no noise."
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