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The hotel is in a good location, close to a metro station and a shopping centre with a range of food outlets. However the property itself has most definitely seen better days. As others have observed, the reception area is shared with a Subway outlet...More
Thank Philip D
Response from julie l, Manager at Holiday Inn Express Beijing HuacaiResponded November 8, 2017
Thank you very much for choose and taking your time to share your feedback about the hotel.We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. We hope that this experience...More
Holiday inn express Huacai Chaoyang district. We spent 5 nights at this hotel bedrooms clean and service good, breakfast was included with a wide variety of food mostly Chinese which was enjoyable. There is a shopping centre adjoining the hotel with many restaurants and shops...More
1 Thank Scraptof
Response from julie l, Manager at Holiday Inn Express Beijing HuacaiResponded May 19, 2017
Our hotel always endeavor to provide fresh, clean and efficient service. Making your stay a complete success is our hospitality promise forever. We are looking forward to serving you in the near future! Thank you very much!
IHG Social Listening Team
The hotel was selected because of its location. Other reviews have given ample description of that benefit. The hotel lobby is merely an entry point; a Subway sandwich shop was part of the same space. The only places to sit were the Subway tables and...More
Response from julie l, Manager at Holiday Inn Express Beijing HuacaiResponded July 24, 2017
Dear Guest,Thank you for taking the time to post a review of your most recent stay out our hotel. We were really inspired by your positive comments. Like a coin has two sides, everything has its merits and demerits. The location, the stability of wifi...More
I was forced to pay for the room damages. The Manager with the name Ashley Jiao threaten not to let me check out if I do not pay for the damage.
I requested for logic explanation and the hotel technician and onsite duty Supervisor failed...More
1 Thank Lee M
Response from julie l, Manager at Holiday Inn Express Beijing HuacaiResponded July 10, 2017
we are honored that you choose our hotel for your stay. A positive guest experience is something our staff takes great pride in. As one of IHG holiday in express hotel, our hotel takes good advantages of its location. Besides,we strictly followed standards...More
I have stayed at many hotels in Beijing and if you are on business and need a good priced hotel in the northeast area of Beijing, this is the place to stay if you want great value.
The rooms are first rate and clean. I...More
1 Thank Jim S
Response from julie l, Manager at Holiday Inn Express Beijing HuacaiResponded July 5, 2017
Thank you for staying in our hotel and taking your time for reviewing. A good experience is something our staff takes great pride in. We feel glad that you enjoyed your stay with us. As one of the Holiday Inn Express hotels, we...More
If I remember correctly, they should be open around 7:00AM but if not, there is a Starbucks around the corner on the ground level. The Holiday Inn Express breakfast is a basic Chinese breakfast, minimal but adequate.
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"Try to get a high floor room as the sound of the street my be a little noisy"