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Aloft Beijing Haidian

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Traveler (179)
Room & Suite (32)
Dining (4)
Certificate of Excellence

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Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free parking
Pool
Room service
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
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275Reviews
197Photos
2Q+A
12Room tips
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Popular mentions
Hotel is ok the rooms are modern and clean but: 1, pool was not available 2. Food is poor - breakfast not great and they kept demanding cash at breakfast when I asked them to put it on the bill. 3. I was called twice and woken up when I put up the do not disturb note on the
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Response from MonaWang66, online manager at Aloft Beijing Haidian
Responded Nov 4, 2018
Dear Constantine K, Thank you for your feedback during your stay with us. We really appreciate the time you have taken to provide your detailed feedback. Please accept my sincere apologies for the areas where we have fallen short of your expectations. We understand that we still have a lot of work to do to continuously improve our service quality standards and service delivery; certainly your valuable comments will benefit us in our growth and service enhancement. Again, thank you for your comments and we look forward to have opportunity to better your experience to regain your confidence.  Aloft Beijing
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Hi. Stayed there for a week. Confi rooms. Reasonable breakfast menu. It was kind of the same stuff served in different arrangements through out the week. Boaring. Nice bar. Free WiFi. Mini gym. One trademil was out of order. Same with pool. Broken. No water. 😩 Pleasant
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My room was with view to the street and away from the elevator but still getting noise when the staff wake me up early in the morning when they cleaning the room next to my room. The staff were ok but no English at all.
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Response from 鸿华 张, 总经理 at Aloft Beijing Haidian
Responded Aug 6, 2018
Dear dgrabowski430, Thank you for taking the time to share your experience.  Everything we do is aimed at delivering a quality experience to our guests. Unfortunately, we did not meet up with your expectation this time. We have been looking into the points you raised with our service quality for further rectification and improvement. Again, thank you for your comments and we look forward to having the opportunity to optimize your experience to regain your confidence.  Sincerely, Owen Zhang General Manager
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excellant - best hotel by far in Beijing - i hate stiff hotels this is informal and very IT programmer /software developer friendly. Google type place - great chilling on sofas - good supermarket nearby
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Response from 鸿华 张, 总经理 at Aloft Beijing Haidian
Responded Aug 6, 2018
Dear evilone5, Many thanks for your recent visit and share your experience of the hotel and it is a pleasure to know you enjoyed the location and rooms.We look forward to your return in the near future ! Kindest regards, Owen Zhang General Manager
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The rooms are clean and good size. But still notice the smoking although asked twice at the reception. The standard reply is all non-smoking rooms. With a 15% high price, the four point by Sheraton next doors are definitely better by miles, especially for SPG Gold members.
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Response from 鸿华 张, 总经理 at Aloft Beijing Haidian
Responded Mar 18, 2018
Dear BobBobGolden, Thank you for sharing your experience here on TripAdvisor. We are sorry to hear about your grievances and we are truly concerned to hear of your experience. I will sincerely appreciate if you could please share more details with me via mona.wang@fourpoints.com for our further investigation so that I can get back to you in a timely manner. This is certainly not our usual standards and we definitely would want to rectify the issue immediately. Sincerely, Owen Zhang General Manager
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Clogging sink!! Happened twice!!
Decent Room and Fairly Clean
寝室
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Hi!Can your room windows be opened? Thank you
Hi - Aloft, Haidian, Beijing is a Starwood Hotel. It's relatively affordable, rooms are nice, restaurant and service awful. Not my favourite hotel in Bejing. If you are a Hyatt Passport holder - the Grand Hyatt is much better and next to shops/night market and ten minute walk from the Forbidden City. Service and food, excellent. Enjoy your trip!
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"Ask for a room that faces the courtyard"
"Their rooms are relatively small which makes adding an extra bed for a child may be a issue."
""corner rooms are large and quieter""
"do not stay in this room. Check for mold around the A/C unit and also dusts collecting around the room."
"Non twin bed rooms have more space."
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PRICE RANGE
$73 - $135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
北京海淀雅乐轩酒店aloft beijing haidian hotel beijing
LOCATION
ChinaBeijingYuanda Road
NUMBER OF ROOMS
186
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