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Hotel Jen Upper East Beijing(A Shangri-La Hotel)

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#52 of 5,939 Hotels in Beijing
Certificate of Excellence
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Hotel Jen Upper East Beijing(A Shangri-La Hotel)
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479 Reviews from our TripAdvisor Community

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Showing 297: English reviews
New York City, New York
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

I was in Beijing for business for 3 full days and nights and stayed here at the Hotel Jen Upper East. The hotel itself is clean and modern, and for what it's worth, the service is good, but there is nothing about this hotel or its services that will make it special. Then again, this is China and there are... More 

Helpful?
Thank Michael K
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review

Dear Michael K Many thanks for having taken the time to share your feedback about your recent stay at Hotel Jen Upper East with the tripadvisor.com community. We are delighted to learn that you enjoyed both the food and service rendered by the team members. All your feedback are valuable to us and rest assured that our management team will... More 

Level Contributor
11 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stay in this hotel third times. Cafe Noir has a good breakfast. But i cant find any pizza in day menu. In my opinion every menu shoul be include pizza. Rooms are clean and large. Hotel has a free shuttle to Pearl and Silk market. Laundry is good.

Helpful?
Thank begumbayir
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review

Dear Begumbayir Thank you for your kind note on tripadvisor.com We are very much honored to have you return time and time again! We are much flattered also to know about all your praises in regards to our breakfast and overall service. We do indeed try to cater our breakfast to the variety of guests we host daily; delightful to... More 

Street, United Kingdom
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Essentially a good hotel. Food good, breakfast buffet extensive, rooms clean and pool good. Staff helpful, especially concierge. Bit of a walk to nearest subway station but we got used to the 20 minute hike to indigo mall which is excellent and then used subway there. Once on the subway Beijing is an easy city to move around in. Next... More 

Helpful?
Thank TravelJunkie010
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review

Dear TravelJunkie010 Thank you for taking the time to share with us your comments following your recent stay. We are delighted to know that you are satisfied with the stay in general. Although the subway is located 20 minutes walking distance from the hotel, I hope the team had also shared with you about our complimentary shuttle services to some... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel itself is very nice, staff are very pleasant and eager to help. The only downfall is that it is out of town...around an hours trip depending on the traffic - peak hour is more. Breakfast was excellent - chef's on hand to cook eggs the way you like although their english isn't good communication was ok. I booked... More 

Helpful?
Thank pam28
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review

Dear pam28 Thank you for your review, Glad to hear that you enjoyed your stay with us. We do take spoken English seriously here and provide English classes for our team members on a daily basis. We do apologize for the inconvenience caused during your last stay. Nonetheless we do appreciate that you like the hotel. There are in fact... More 

Sydney, Australia
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on our China trip. It is not centrally located, I was disappointed as we'd been moved from our booked hotel. The service was average. Rooms comfortable and well appointed. Buffet breakfast adequate. No complaints. You can walk up the street 10 minutes and find some restaurants. It has s pool and gym.

Helpful?
Thank ozros
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review

Dear Ozros Thank you for your review. We are glad to have you with us and regrettable that we did not manage to delight you on this occasion. Thank you for highlighting the ease of access to the nearby restaurants and we also have daily shuttle bus which brings you to the main city centre during different times of the... More 

Level Contributor
7 reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel is located next to a park. It is a relaxing place and the cost was reasonable. There are several places inside the hotel for dinning. However, the hotel is not close to the metro, which means that we had to use taxi.

Helpful?
Thank Platon B
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review

Dear Platon B Thank you for your review, glad to hear that you enjoyed the serenity of our hotel and had a great stay. The metro is indeed located about 15 minutes walk from the hotel and we also have daily shuttle bus which brings you to the city center at different times of the day. Trust you will be... More 

Los Angeles, California
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall, I thought this hotel was fine - a bit "out of the way," but that's pretty much every hotel in Beijing. Decor was modern and in good condition; beds were comfortable; room size was adequate without being generous (but it's a big city - so, fine). Room included iron and safe and lots of closet space. Bathroom was very... More 

Helpful?
Thank SherryB88
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review

Dear SherryB88 Thank you for your review, glad to hear that you enjoyed the amenities we provided as well as your stay with us. We look forward to welcoming you back on your next visit to Beijing. Best regards Alan More 

Beijing, China
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Wonderful peaceful health club and some very good restaurants, on the edge of a walking path along a canal that is not bad for that part of Beijing. But for some reason they leave a pile of garbage on the South side of the property. Note: I live near there and have had friends stay in the hotel

Helpful?
Thank travelskikayak1111
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review

Dear travelskikayak1111 Thank you very much for choosing to stay at Hotel Jen Upper East Beijing. We are delighted to learn that you enjoyed your time with us. Sincerely appreciate you spending time making comments for us, your observation on the garbage room had been shared with the district authority and we will also monitor to see that this area... More 

Chattanooga, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2016

I stayed at the Hotel Jen July 6-8 2016 and found it to be a great business hotel. The staff is friendly; there is an abundance of English speaking staff; the rooms are clean and comfortable (I stayed on the 27th floor); and the fitness center (very important to me) was excellent for a hotel fitness center. It is also... More 

Helpful?
Thank kcaldwell91
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review

Dear kcaldwell91 Thank you very much for choosing to stay with us at Jen. We are delighted to learn that you are satisfied with the stay and your compliments for our team members. Sincerely appreciate you spending time making comments for us and we look forward to seeing you again in the near future. Best regards Alan More 

Bathurst, Australia
Level Contributor
95 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed July 5, 2016 via mobile

Stayed here as part of a tour group. It was a decent hotel, fairly clean, the breakfast was sufficient in range, quality and quantity so that most people could find enough food. The buffet included fresh fruit, dried fruit, yoghurt, eggs cooked to order, western and Asian meats, cheese board and some dumplings and congee etc. For dinner options they... More 

Helpful?
Thank narayansmate
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review

Dear narayansmate Thank you for taking the time to write to us following your recent stay. Your note on breakfast and buffet dinner is much appreciated and we had already shared with the culinary team members. You had also pointed out about the need to work on attention to detail which we completely agree and will continuously motivate our team... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Upper East Beijing, managed by Shangri-La Hotels and Resorts, is strategically located in the north-eastern area of Beijing's central business district, just 20 minutes from Beijing Capital International Airport and the new China International Exhibition Centre. Well positioned between the Third Embassy District, Wang Jing Hi Tech Park and Lido Place, the hotel features 403 guestrooms and suites, two designer restaurants, one bar and one lounge, and 11 secluded venues devoted to private dining. The hotel enjoys open views of the adjacent park and city skyline and offers guests a peaceful and quality environment. Close by is the fashionable 798 art district, Sanlitun Village, the Bird's Nest and the Water Cube. The hotel's Jen's Space, Grand Ballroom and 15 flexible meeting rooms are all fitted with the latest conferencing systems, making it an ideal choice for meeting, incentive, conference and exhibition (MICE) participants and delegations. ... more   less 

Additional Information about Hotel Jen Upper East Beijing(A Shangri-La Hotel)

Address: 2 Dongsihuan Beilu, Chaoyang District, Beijing 100016, China (Formerly Traders Upper East Hotel,Beijing)
Location: China > Beijing > Jiuxianqiao
Price Range: $93 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Upper East Beijing(A Shangri-La Hotel) 4*
Number of rooms: 403
Reservation Options:
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Hotel Style:
#31 Spa Hotel in Beijing
#31 Business Hotel in Beijing
#42 Family Hotel in Beijing
#44 Luxury Hotel in Beijing
#52 Romantic Hotel in Beijing
#70 Best Value Hotel in Beijing
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