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Hotel Jen Upper East Beijing

#52 of 5,937 Hotels in Beijing
Certificate of Excellence
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Name/address in local language
No.2 Dongsihuan North Road, Chaoyang District, Beijing 100016, China (Formerly Traders Upper East Hotel,Beijing)
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Hotel Jen Upper East Beijing
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467 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Chattanooga, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Hotel Jen July 6-8 2016 and found it to be a great business hotel. The staff is friendly; there is an abundance of English speaking staff; the rooms are clean and comfortable (I stayed on the 27th floor); and the fitness center (very important to me) was excellent for a hotel fitness center. It is also... More 

Helpful?
Thank kcaldwell91
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear kcaldwell91 Thank you very much for choosing to stay with us at Jen. We are delighted to learn that you are satisfied with the stay and your compliments for our team members. Sincerely appreciate you spending time making comments for us and we look forward to seeing you again in the near future. Best regards Alan More 

Bathurst, Australia
Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here as part of a tour group. It was a decent hotel, fairly clean, the breakfast was sufficient in range, quality and quantity so that most people could find enough food. The buffet included fresh fruit, dried fruit, yoghurt, eggs cooked to order, western and Asian meats, cheese board and some dumplings and congee etc. For dinner options they... More 

Helpful?
Thank narayansmate
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear narayansmate Thank you for taking the time to write to us following your recent stay. Your note on breakfast and buffet dinner is much appreciated and we had already shared with the culinary team members. You had also pointed out about the need to work on attention to detail which we completely agree and will continuously motivate our team... More 

Joinville, SC
Level Contributor
102 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice and comfortable hotel, close to bars and restaurants. The hotel offer free shuttle bus to some touristic places in specific time. The service desk team is kind and helpful. The breakfast are is a little small when the hotel is fully booked.

Helpful?
1 Thank Cristiano S
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Cristiano S Thank you very much for choosing to stay at Hotel Jen Upper East Beijing. We are delighted to learn that you are satisfied with the stay and managed to explore the surrounding areas near the hotel. Sincerely appreciate you spending time making comments for us and we look forward to seeing you again in the near future.... More 

Glasgow, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

This is our second time staying here and I have to say it is very nice. A good, 5-star quality hotel with plenty of facilities. Very clean with helpful staff. The breakfast is excellent value with a wide range of Western and Eastern dishes to choose from. They have a dim-sum offer which looks good, for lunchtimes, although we didn't... More 

Helpful?
Thank LaserMan694
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear LaserMan694 What a wonderful and detailed review! Thank you so much for taking the time to tell us about your stay at Upper East and we are thrilled that you had such an enjoyable stay with us in Beijing. We are so happy that you had the chance to take advantage of the amenities the hotel has to offer... More 

Bedworth, England, United Kingdom
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 17, 2016

A very nice new hotel far better than its 4 star rating. Lovely clean and spacious, but lacking charm. Nice large well laid out bathroom. Superb choice for breakfast and nice for evening meal. Had a small cocktail area but no real bar. Situated far from the sights and centre but only a 15 minute walk to the nearest subway... More 

Helpful?
Thank russell55530
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear russell55530 We were delighted to hear that you enjoyed your stay with us and I would like to thank you for sharing your experiences with others. It is so encouraging to our team to hear such positive comments like yours. The hotel do provide daily shuttle service to key shopping areas which you may want to experience on your... More 

Boston, United Kingdom
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 11, 2016

A huge modern hotel, lobby furniture was sparse, ultra modern in clashing bright coloursand uncomfortable. Room was fine, clean, comfortable bed and good bathroom. Our group had an included meal on arrival evening, quality was rather poor, quantity inadequate, food was cold and service slow. Breakfast was taken in a huge noisy breakfast room on ground floor with furniture in... More 

Helpful?
Thank ruthhuston
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear ruthhuston Many thanks for your review on behalf of Hotel Jen Upper East. It is concerning to hear of the food and service quality you received in our Cafe on your arrival. Our Executive Chef had been asked to look into your comments and review the menu offering accordingly. We do apologize for the inconvenience caused. Nonetheless we do... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 9, 2016

Good business hotel , but far from Downtown. approximately 30 min. by taxi from Beijing Capital Airport. 20 min. walk to the nearest subway station. rooms are clean and nice. they also have a heated pool in the basement level.

Helpful?
Thank Allan S
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Allan S We were delighted to hear that you enjoyed your stay with us and I would like to thank you for sharing your experiences with others. It is so encouraging to our team to hear such positive comments like yours. We are looking forward to welcoming you back again soon for another memorable stay. Best regards Alan More 

Montevideo, Uruguay
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 2, 2016

New and very nice hotel, good indoor pool and restaurants. Great breakfast with a wide variety. A little bit far from city center and public transportation but correctly situated for tours as it near roads. Has a nice park on the back part to go walking and a shopping mall 6 blocks away.

Helpful?
Thank Maria Noel P
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Maria Noel P Thank you so much for your review of Hotel Jen Upper East Beijing! We are so pleased to read of your enjoyable stay with us and took advantage of the amenities we have to offer. Our team members are looking forward to welcoming you back! Do let me know if I may personally assist with any... More 

Brisbane
2 reviews
5 of 5 stars Reviewed June 2, 2016

TripADeal are brilliant. We just travelled to China on 10 day luxury tour with TripAdeal and it was a seamless experience. So well organised, we didn't have to think about at thing except where to be and when. Communication after booking was constant, we were advised via email of the progress of the bookings. When I wanted to query something... More 

Helpful?
Thank Andrea N
Alan_Ang_Ng, Owner at Hotel Jen Upper East Beijing, responded to this review

Dear Andrea N Thank you very much for choosing to stay at Hotel Jen Upper East, Beijing. We are delighted to know that you are satisfied with the stay in general. Sincerely appreciate you spending time making comments for us and we look forward to seeing you again in the near future. Best regards Alan More 

West Branch, Iowa
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 30, 2016

We had a great deal through Travelzoo and this was one of the hotels in the package - we had no idea what to expect and were very thrilled by the quality and comfort of this beautiful hotel! Large room with a big bathroom with a shower and a tub. AC was good and view was nice of the river.... More 

Helpful?
Thank IAtraveller2014
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear IAtraveller2014 Thank you very much for choosing to stay at Hotel Jen Upper East, Beijing. We are delighted to know that you have a memorable stay and indeed having a sense of adventure in sampling the seasonal fruits made available. Sincerely appreciate you spending time making comments for us and we look forward to seeing you again in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Upper East Beijing(formerly Traders Hotel), the fifth hotel in Beijing by Shangri-La is well positioned between Lido Commercial Centre and Wang Jing Hi Tech Park, just 20 minutes from Beijing Capital International Airport and the new China International Exhibition Centre (CIEC). The hotel features 403 guestrooms and suites with superb views of the city and greenery views of Chaoyang Park and Side Park. The hotel's Grand Ballroom and 15 flexible meeting rooms are all fitted with the latest conferencing systems. The Grand Ballroom comfortably seats 400 in a conference and cocktail or 250 in a banquet, making it an ideal choice for MICE participants and delegations. ... more   less 

Additional Information about Hotel Jen Upper East Beijing

Address: No.2 Dongsihuan North Road, Chaoyang District, Beijing 100016, China (Formerly Traders Upper East Hotel,Beijing)
Location: China > Beijing > Jiuxianqiao
Price Range: $92 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Upper East Beijing 4*
Number of rooms: 403
Reservation Options:
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Hotel Style:
#31 Business Hotel in Beijing
#32 Spa Hotel in Beijing
#42 Family Hotel in Beijing
#45 Luxury Hotel in Beijing
#52 Romantic Hotel in Beijing
#75 Best Value Hotel in Beijing
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