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Courtyard Beijing Northeast

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300 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Bengaluru (Bangalore), India
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

Worst hotel to stay, at 2 Pm while check-in first they said the rooms ( booked 2 rooms) are not ready and when I asked to be spoken to hotel GM, they gave me a room which had faulty AC. I complained multiple times , but it was not fixed. When I came back to room in night , i... More 

Helpful?
Thank sachinw15
Catherine L, General Manager at Courtyard Beijing Northeast, responded to this review

Dear Sir or Madam, Thank you for making the Courtyard by Marriott Beijing Northeast your choice of accommodation on your recent visit. Your candid feedback was very much appreciated, and we will focus even more so on improving and maintaining our service. We have utilized your feedback to conduct additional training for the related hotel associates. We will take immediate... More 

Hertfordshire, United Kingdom
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Close to the Marriott in Chaoyang district this is convenient and well-maintained with good rooms, gym, restaurant and Exec Lounge. A somewhat sterile feel to it though and with Beijing traffic this is quite a way out from the centre of Beijing which means slow long taxi journeys! Staff in Exec Lounge helpful as always, rooms were quiet if not... More 

Helpful?
Thank Bhoddisattva
Shanghai
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay in this hotel in a regular basis and always get good service and a big comfortable room. If you book an executive room or get upgraded to executive level you will experience the best service I have experienced. In the evenings they offer a nice small buffet and a big range of drinks to chose from. This is... More 

Helpful?
Thank kobusm913
Detroit, Michigan
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My visit to the hotel started very shaky. The first room smelled like an ashtray and the hotel tried to tell me that it was clean and didn't smell. I think this might've been a communication barrier. The 2nd room was much better. I was staying for 10 nights and did not want a room that was not fresh smelling.... More 

Helpful?
Thank TXfigment
Catherine L, General Manager at Courtyard Beijing Northeast, responded to this review

Dear Sir or Madam, Thank you for making the Courtyard by Marriott Beijing Northeast your choice of accommodation on your recent visit. Your candid feedback was very much appreciated, and we will focus even more so on improving and maintaining the air quality in our guest rooms. Since the no smoking policy was enforced by the Chinese government last year,... More 

Houston, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2016

We stayed here as our last 4 days in Beijing from a 8 night stay. We chose this hotel to be closer to the airport and to provide the opportunity to relax and unwind. The hotel is amazing. We were upgraded to a suite room. The room was excellent and extremely spacious (size of a large 2 room apartment). The... More 

Helpful?
Thank Jason F
Beijing, China
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 13, 2016

Well, I was very disappointed at the front service, they were not polite and not helpful at all. The rooms were cold, the request for extra blanket was completely ignored. The AC which suppose to blow hot air was very useless. The restaurant area was even colder, because it's located right above lobby and its open space. The food is... More 

Helpful?
Thank Polina S
Catherine L, General Manager at Courtyard Beijing Northeast, responded to this review

Dear Sir or Madam, Thank you for sharing your candid feedback with us via TripAdvisor. I express my sincerest apologies for the incidents which you experienced and for the lack of service, which I understand very well are the usual expectations of any guest. Please be assured I will look into these issues immediately and rectify them at once. For... More 

Chicago, Illinois
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 5, 2016

I was in just for an overnight transferring through Beijing. The room was decent, nothing special. I didn't get to try any of the other facilities other than the internet and breakfast. Both were good - decent variety and quality but nothing amazing about the breakfast. The only trouble I had was getting to and from. I can't blame a... More 

Helpful?
Thank SzczRob
Catherine L, General Manager at Courtyard Beijing Northeast, responded to this review

Dear Sir or Madam, Thank you for choosing the Courtyard by Marriott Beijing Northeast on your recent stay in Beijing. We thank you for your candid feedback on Trip Advisor. We will continue to upgrade and review our breakfast offerings to meet the needs of our international clientele. Immediate actions will be taken to ensure that our lobby staff are... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 7, 2016 via mobile

The room is good, but sound insulation is poor. Bad service attitude as compared to shanghai! Key was unable to open door and approach lobby staff. Service was slow and staff have an attitude. When asked nicely on the reason, staff did not reply and have an attitude look.

Helpful?
Thank Lawrence C
Catherine L, General Manager at Courtyard Beijing Northeast, responded to this review

Dear Sir or Madam, Thank you for your candid feedback. I sincerely apologize for the unpleasant experience with your room key and service at the front desk. We will take immediate actions to remediate those glitches and continuously review upon those points you mentioned. Thank you again for providing these comments and to allow us the opportunity to action for... More 

Moscow, Russia
1 review
2 of 5 stars Reviewed June 5, 2016

Hotel and personal are fine. Rooms and service are fine. The smoking inside hotel rooms is not prohibited. I saw no any warnings inside room like "Smoking is prohibited" . All rooms in floor has centralized bathroom ventilation. If somebody will smoke in bathroom of nearest rooms (including upper/lower floor), then be ready to smell smoking also inside your room.

Helpful?
Thank aza77782
Khan S, General Manager at Courtyard Beijing Northeast, responded to this review

Dear Sir or Madam, Thank you for choosing us and for your comments. As of June 1st 2015, the PRC has issued a law to ban smoking in all indoor areas. If found and reported, those individuals violating this law may be subjected to a fine by the local officials. We understand your concern fully, and will continue to monitor... More 

Singapore
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 26, 2016 via mobile

This is my 5th stay in this property. Folks working here are nice and friendly, unfortunately the maintenance and surrounding isn't doing as well. The executive lounge on the 21st floor has a faulty toilet bowl that could not flush and there are flies landing on my food. Traffic around the property is terrible and the external area of the... More 

Helpful?
Thank KokTongT
Khan S, General Manager at Courtyard Beijing Northeast, responded to this review

Thank you for sharing your candid feedback with us. I sincerely apologize for the unpleasant experiences, and we will take action immediately to improve and rectify those points you mentioned. The renovation on the hotel exterior is unfortunately beyond our authority, and we are continuously communicating with the related parties on this project in hopes to reach completion. We do... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A new and contemporary-styled hotel featuring 258 spacious and stylish guest rooms, luxurious marble bathrooms, advance IP phones, HDTVs and high-speed Internet access. With 24-hour accessibility to the Business Centre and Fitness Centre, a resort style indoor swimming pool bathed with natural light, contemporary dining at MoMo Cafe and wireless connectivity throughout the public area, this hotel offers the essentials for all discerning business or leisure travelers. ... more   less 

Additional Information about Courtyard Beijing Northeast

Address: NO. 101 Jingmi Road, Beijing 100102, China
Location: China > Beijing > Wangjing
Price Range: $80 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Beijing Northeast 4*
Number of rooms: 258
Reservation Options:
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Also Known As:
Courtyard By Marriott Beijing Northeast Hotel Beijing
Hotel Style:
#74 Business Hotel in Beijing
#90 Luxury Hotel in Beijing
#96 Best Value Hotel in Beijing
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