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The Westin Beijing Chaoyang

#39 of 5,937 Hotels in Beijing
Certificate of Excellence
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The Westin Beijing Chaoyang
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1,040 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Love the overall friendliness of the staff. However, most of them prefer to speak Mandarin and some struggled with the word, "feedback form" when I wanted to help upon my check-out. They have been extremely patient with me even when my corporate card was overdraft and they could wait for 2 days before I have my temporary limit increased. The... More 

Helpful?
1 Thank Cindy L
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Cindy L, Thank you for taking your time to share your stay experience on trip advisor. I am glad to hear that our staff were friendly and attentive to your needs, your comments will inspire them even more. I am very happy to hear that you have enjoyed the Heavenly experience in the Westin Heavenly Bed. I have also... More 

Cardiff, United Kingdom
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in Beijing for a business trip in June 2016. Given how big Beijing is, the location of the hotel was convenient for us to go to our various meetings. The hotel provided a number of amenities including a large gym, sporting clothing for hire, free wifi, a restaurant with great food and a nearby underground subway station. The... More 

Helpful?
Thank imran_jaafar
Westin_Chaoyang, Public Relations Manager at The Westin Beijing Chaoyang, responded to this review

Dear imran_jaafar, Thanks for sharing your staying experience with us on TripAdvisor. We are delighted to know that you had an enjoyable stay with us! Should your travels bring you back , I hope that you will stay with us again. We look forward to your next visit. Be Well, Be Westin Hotel Management Team The Westin Beijing Chaoyang More 

Orlando
Level Contributor
388 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed June 20, 2016

Spent almost a week here (in June 2016) and the stay was really good. The bed was one of the best beds I've ever slept in and can't wait to go back to a Westin because of that . The room itself was pretty nice with a large desk that was perfect for working at. The only down side was... More 

Helpful?
Thank The_Exec_Backpacker
Westin_Chaoyang, Public Relations Manager at The Westin Beijing Chaoyang, responded to this review

Dear The_Exec_Backpacker, Thanks for your feedback. We are delighted to know that you had an enjoyable stay with us! I apologize that the internet access was of concern during your time with us, and we have touched base with our IT Team to ensure that they are aware of the issue and making upgrades to the system. Hope there won't... More 

Munich
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 4, 2016

A good mix of a modern hotel with big spa (expensive), fitness and indoor pool. Breakfast is good but expensive (35 USD). We liked the club floor on the top and the modern rooms. Some restaurants nearby including chinese, german and british + Starbucks. Laundry service very expensive

Helpful?
Thank Oliver222
Westin_Chaoyang, Public Relations Manager at The Westin Beijing Chaoyang, responded to this review

Dear Oliver222, Just wanted to thank you for your recent stay at The Westin Beijing Chaoyang! We are pleased to hear that we helped you have a great stay with our modern room and complete facility. Regarding the breakfast price you've mentioned, our culinary team keeps on presenting fresh, tasty, healthy meals to ensure our guest "Eat Well". On your... More 

Singapore, Singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2016

We stay at this hotel for business and love the amenities here. The amenities of this hotel are incredible. They have a very nice sauna and have a variety of exercise classes to participate in, such as yoga, Pilates and personal training. I received a free voucher for a yoga class when I was here and it was wonderful. I... More 

Helpful?
Thank Paige F
Westin_Chaoyang, Public Relations Manager at The Westin Beijing Chaoyang, responded to this review

Dear Paige F, Thank you for your review. We are pleased to hear you enjoyed your stay and will let our team member know that they helped you have a great stay with us. Regarding the room temperature you've mentioned, we hope this didn't cause much inconvenience for you and we have already discussed with relevant departments for better solution.... More 

Denmark
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 23, 2016

I stayed for four nights in May due to business in Beijing. It was my first time in Beijing and I found the hotel to be very nice and and the staff helpful. The room was comfortable and all necessary amenities such as hairdryer and iron board was available. Breakfast was good and varied. Would definitely stay there again.

Helpful?
Thank Tilde_Copenhagen
Westin_Chaoyang, Public Relations Manager at The Westin Beijing Chaoyang, responded to this review

Dear Tilde_Copenhagen, Thanks for your positive rating and we are delighted to hear that you have enjoyed your stay with us. We look forward to welcoming you back for another rejuvenating stay in the near future! Be Well, Hotel Management Team The Westin Beijing Chaoyang More 

Sydney, Australia
Level Contributor
251 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed May 22, 2016

Everything at the Westin was smooth and seamless, and it really stands out from my other experiences in China. — the airport collection was quick and simple. No complaints. — my room was huge. I also stayed at the Renaissance Shanghai and Traders Beijing on this trip... the Westin really stood-out with its gigantic rooms. — the dinner buffet was... More 

Helpful?
Thank manasicaje
Westin_Chaoyang, Public Relations Manager at The Westin Beijing Chaoyang, responded to this review

Dear manasicaje, Greetings from The Westin Beijing Chaoyang and thank you for sharing your experience about us online ! We are pleased to hear you enjoyed your stay with us and your appreciation is the best encouragement for all of our team members. Regarding the "over-serviced' situation you've encountered, we are sorry for the inconvenience this had caused to you.... More 

Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

Rooms were well appointed and modern. US outlets in room. Luxurious beds. Nice tub and separate shower. Lovely soaps etc. decent coffee in room. Didnt eat there. Would come back if in this district. Didnt travel to tourist spots. A metro station is right out front door. Nice and helpful staff.

Helpful?
Thank Atlanticbeachgirl
Westin_Chaoyang, Public Relations Manager at The Westin Beijing Chaoyang, responded to this review

Dear Atlanticbeachgirl, Thank you for sharing your experience with our friends online! We are pleased to hear that you enjoyed your stay and will let our team member know that they helped you have a great time with us. We look forward to welcoming you back in the near future! Stay Well, Hotel Management Team The Westin Beijing Chaoyang More 

Boston, Massachusetts
Level Contributor
177 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

I admit to being partial to The Westin when I travel. You know what you are going to get and it is always solid. The Westin in Beijing was no different. Comfortable rooms and a convenient location for business. This may be my new go to in Beijing.

Helpful?
Thank DFarls
Westin_Chaoyang, Public Relations Manager at The Westin Beijing Chaoyang, responded to this review

Dear DFarls, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang! We are glad to know that you had an enjoyable experience with us! Hope to see you return again soon. Safe travels. Be Well, Hotel Management Team The Westin Beijing Chaoyang More 

surrey
Level Contributor
141 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 14, 2016

I very much enjoyed my recent stay at the Westin. All the staff I came across offered a good quality customer service and I was able to communicate well in English given my unfortunate lack of Mandarin skills. My room was clean and spacious with a huge bed, and the toiletries provided smelled amazing. I tried the ground floor cafe,... More 

Helpful?
Thank elleay
Westin_Chaoyang, Public Relations Manager at The Westin Beijing Chaoyang, responded to this review

Dear elleay, Thank you for your review. We are pleased to hear that you enjoyed your stay at The Westin Beijing Chaoyang. And we will definitely let our team member know that they helped you have a great time with us. We look forward to welcoming you back in the near future! Be Well, Hotel Management Team The Westin Beijing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Location: China > Beijing > Beijing Workers' Sports Complex
Price Range: $178 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Reservation Options:
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin
Hotel Style:
#23 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#35 Luxury Hotel in Beijing
#54 Romantic Hotel in Beijing
#55 Family Hotel in Beijing
#171 Best Value Hotel in Beijing
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