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The Westin Beijing Chaoyang

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#40 of 6,069 Hotels in Beijing
Certificate of Excellence
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1,060 Reviews from our TripAdvisor Community

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Showing 639: English reviews
Shanghai, China
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Been staying at The Westin as my regular Beijing hotel since it opened a few years ago. Always looked after with regular upgrades which I appreciate and the staff are friendly and helpful, particularly in their cafe..Although know many of these are interns from outside of Beijing who are always smiling. However, just noticed over the past few stays that... More 

Helpful?
Thank ShanghaiPandas
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear ShanghaiPandas, Thank you for your review and your stay with us. It is very inspiring to see you are our regular guest and taken good care by our friendly and helpful staff. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Feedback like yours is very valuable to us and... More 

San Jose, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed at this hotel several times already. Not too far from the airport (30 min drive), very clean, very accommodating, everything you expect from a good hotel. Breakfast has a good variety of options, western and local, and no issues with wifi in the room. Highly recommended.

Helpful?
Thank GS72
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear GS72, Thank you very much for staying with us at The Westin Beijing Chaoyang and the team is inspired by your words of praise for our clean and accommmodating hotel,especially the good variety of breakfast and wifi in room.I will be sure to share your great comments with our team. Should your travels bring you back this way, I... More 

Brasov, Romania
Level Contributor
46 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Maybe the best business hotel in Beijing, large rooms with big bathrooms and great city view. Hotel is located on the 3rd Ring road and allow quick acces to Beijing center, railway station or Airport. Services are to the highest standard and the staff very helpful . The surroundings are full of bars and pubs where you can spend time... More 

Helpful?
Thank FaneGSM
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear FaneGSM Thank you for sharing your stay experience with our friends at tripadvisor.com and thank you for your positive review and rating. We are delighted to know that you enjoyed Westin experience very much especially our large room ,convenient location,highest standard services, and helpful staff.It is really inspiring to read your feedback Please rest assured that we will continue... More 

Manchester
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Still a good hotel but the management need to micro examine a few areas, been staying at this hotel annually for many years when I attend a trade show in Beijing. There has been a steady decline in the English language ability of the staff, especially in the Executive lounge where two people couldn't understand Diet Coke! The problems started... More 

Helpful?
Thank MPMHale
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear MPMHale, Thank you for letting us know how we did during your stay at Westin.Your opinion and feedback are extremely important to us. We really appreciate the comments as this is our best resource for improving guest service,we will look into the areas highlighted and ensure improvements are made to enhance these areas concerned. We truly value your feedback... More 

Beijing, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Even the smell is great in Westin. Nice staff and breakfast. You can not only feel Beijing native passionate type but also professional service from this hotel. Also,as a SPG member, the first choice of stay when we travel around the world should be Westin.

Helpful?
Thank Joannamannqu
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Joannamannqu, Thank you for sharing your stay experience with our friends at tripadvisor.com and thank you for your positive review and rating.We are delighted to know that you enjoyed Westin experience very much especially our passionate and professional service,our nice staff and our unique smell. Please rest assured that we will continue to elevate our service to make sure... More 

Kuala Lumpur, Malaysia
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was very comfortable stay at Westin Chaoyang, Beijing. Decent room size, comfortable signature king size Westin trademark Heavenly Bed, friendly service even we had late check in at mid night. Breakfast selection is good and up to standard, perfectly located next to light train station. It is surrounded by commercial area, but still a good place to explore for... More 

Helpful?
Thank LQuen
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear LQuen, Thank you very much for staying at The Westin Beijing Chaoyang and sharing your insights with our friends on tripadvisor.com. We are glad to receive your encouraging comments towards our service and convenient location.It is a pleasure to learn you enjoyed your Westin experience especially our Heavenly Bed and breakfast. We look forward to your next visit. Be... More 

Las Vegas, Nevada
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our Executive Deluxe room was spacious and very comfortable; lovely bathroom, floor-to-ceiling windows afforded an excellent view of the surrounding area. Desk and lounge area were well-appointed with various charging stations. The breakfast buffet area is large with a fairly good selection of international food - but,sadly, the staff fails to keep the used dishes cleared and tables clean after... More 

Helpful?
Thank BRLG2004
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear BRLG2004, Thank you for taking the time to write a review about your recent stay at The Westin Beijing Chaoyang! We are glad to know that you enjoyed our comfortable room, well-appointed facilities and good breakfast. I am sorry that our cleaning efficiency was a concern during your dining time, and we have already addressed these issues with our... More 

United States
Level Contributor
89 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed August 18, 2016

I had a pretty decent corp rate so I may be biased -- but this is really a great hotel. The service was great -- check-in was quick and good but check-out took a bit longer with all the paper printing while still ok. The room was clean and decent sized, and the bed was very comfortable. The breakfast buffet... More 

Helpful?
Thank Steven Y
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Steven Y, Thank you for sharing your stay experience with our friends at tripadvisor.com It is very inspiring to read your feedback, and we're truly happy to know you have enjoyed your stay with us, and the team is inspired by your great words of praise for our great service, clean and decent sized room, comfortable bed, good breakfast... More 

Paris, France
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 17, 2016

It's better than your average high-end business hotel. The room (on the executive floor) is huge, and it has a nice contemporary Chinese touch. The swimming pool is stunning and the breakfast is excellent. The location is alright, but then again, that's Beijing. Everything is far away and taxis are almost obligatory. In this regard, the Westin Chaoyang is not... More 

Helpful?
Thank PavoCristatus
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear PavoCristatus, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang! We are pleased to hear you that you had an enjoyable experience with our huge room, stunning pool and excellent breakfast. And we really appreciated you could share our hotel’s location and traffic condition with others who don’t know Beijing as well as... More 

Boston
Level Contributor
11 reviews
7 hotel reviews
5 of 5 stars Reviewed August 11, 2016

Great hotel and management and staff is wonderful. Great Platinum treatment and recognition. Confirmed advance suite upgrade. Lots of special touches! Club lounge is great. Hotel is very sleek and contemporary. Management is trying hard to attract and accommodate SPG elites. Only RMB 56 cab ride from airport (22-23 mins). Easy access to central BJ (15-20 mins, except during rush... More 

Helpful?
Thank 1918
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear 1918, Thanks for your review about your recent stay at The Westin Beijing Chaoyang! Rest assured we have already shared you kind comments with our team members, because your appreciation is the best encouragement for us. And we always appreciate guest who provide useful information to others that don’t know our hotel as well as you do. Hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Location: China > Beijing > Beijing Workers' Sports Complex
Price Range: $149 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Reservation Options:
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin
Hotel Style:
#24 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#36 Luxury Hotel in Beijing
#54 Romantic Hotel in Beijing
#55 Family Hotel in Beijing
#161 Best Value Hotel in Beijing
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