Park Hyatt Beijing is an excellent choice for travelers visiting Beijing, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Guest rooms offer amenities such as a flat screen TV, air conditioning, and a minibar, and guests can go online with free wifi offered by the hotel.
Park Hyatt Beijing Hotel features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and a rooftop bar. If you are driving to Park Hyatt Beijing Hotel, parking is available.
Given the close proximity of popular landmarks, such as Dong Yue Miao (Dongyue Temple) (1.4 mi) and Taikoo Li Sanlitun (1.6 mi), guests of Park Hyatt Beijing Hotel can easily experience some of Beijing's most well known attractions.
Travelers looking to enjoy some ribs can head to Din Tai Fung (Yuyang), Da Dong Roast Duck, or Little Yunnan. Otherwise, you may want to check out an Italian restaurant such as Bottega, Il Ristorante Niko Romito, or Opera Bombana.
If you are interested in exploring Beijing, check out some of the nearby attractions, such as The Place (0.8 mi) and Ritan Park (Ritan Gongyuan) (0.9 mi), all of which are within walking distance of Park Hyatt Beijing Hotel.
Enjoy your stay in Beijing!
Check in: This hotel does not accept Residence Permit for Hong Kong, Macao, and Taiwan Residents. Did not recognize Hyatt status. Room: When we got to our suite, we found dried watermarks on the toilet seat. At least we hoped it was just water, and we cleaned it ourselves Service: My wife called to ask for a contact lens cleaning solution and case. She was told immediately by the staff member who answered the phone that the hotel had run out seemingly without even checking, nor did she offer to help us get some and just hung up before my wife could finish the call. Later as we left the hotel, the front desk manager did call me and add me on WeChat to attempt service recovery. I was hoping this would end our bad experience, but it only got worst. I am ashamed to be complaining further, but we later found two strands of hair in the bathtub, and it was pretty obvious too. How can any guest feel comfortable staying in such a dirty hotel suite at a Park Hyatt in Beijing, no less? I called the front desk manager, and he sent a housekeeping manager to apologize on his behalf and offered a box of chocolates and a re-cleaning of our room. Later in the evening, we found the knife and fork in our room were not cleaned properly; there was something sticky, jam-like on the knife, again it was pretty obvious, just like the hair in the bathtub. My wife called and asked if someone from management could come and see this for themselves. They informed her the front desk manager would be coming shortly, but we waited, and no one came. So my wife, who was very upset at this point, called the corporate complaints hotline and was then transferred to the front desk manager, who did not offer to come up but instead suggested upgrading us to an executive suite. It is very insulting that even at this stage, the manager did not find it necessary to come in person to check on the hygiene problems in our room. We only wanted an apology given to us in person. Instead, the manager offered to upgrade us to a bigger suite over the phone, rather presumptuous of him no? This second service recovery attempt was downright disrespectful, even a call to corporate could not get us a face to face apology? Considering my wife was hung up on, and the multiple hygiene problems we found throughout our suite. After all this, I don't think it's an exaggeration that our comfort and time is of no value to the manager here. Safety: Shortly past 9pm, as we were turning in for the night, the same manager came by to deliver our laundry. The DND sign was turned on, he knocked a few times and then just let himself in when we didn’t answer. We doubled locked the door from the inside so he couldn’t open it fully, I told him to just hang it outside. Then I went to open the door and saw him waiting for the elevator so I asked wasn’t the DND turned on? He said no, and walked away. I later checked again and the DND was turned on! Never have I had hotel staff attempt to enter my room with DND on, then lie to me, how is this appropriate? Honestly, I was absolutely disgusted by this. I don’t think this particular manager lacks proper training. In fact, might I go as far as to suggest he has trained himself quite well in all the wrong skills? Yet, ultimately he lacks the sincerity, patience and humility befitting a luxury hotelier.…
Had a very good three-night stay here on our Hyatt "World-Tour". Service from end to end was superb. 10/10. We had a couple issues crop up and they were handled quickly, very much to our satisfaction. Concierge services very professionally rendered, they organized a Summer Palace trip which we enjoyed immensely. Both hotel restaurants serve a wide variety of delicious food, focusing on local specialties. The public areas are visually stunning. The corona virus outbreak is going on during our visit, all hotel employees were in masks and hand sanitizer stations were set out in many areas, all for our safety, MUCH appreciated!! All in all we loved out stay and say thank you to all who made it possible.
The location, hotel amenity, and the friendly staffs are almost perfect! The gym and swimming pool are great. Central location to get around. Maybe the only drawback is the long wait time for the elevator.
Very nice hotel, good location but service was way below what is expected at any hotel especially a Park Hyatt. No one greets you when walking in or out, no help , no smiles, staff not engaged at all. Worse yet they try to save energy by raising the temperature (a common practice in China) so sleep wasn't good making for a worse experience. Stayed at the Rosewood Beijing before the Park Hyatt and what a difference in everything, delightful hotel and service was great everywhere; I was tempted to check out of Park Hyatt and move back even at a much higher rate from Rosewood. Shame that such a nice hotel has such poor staff which means lack of training and a focus on the basics. ChinaRich
Had a wonderful stay for a less than good business reason. The hotel may not be the newest but the design and service are definitely one of the top in Beijing. Realising my booking comes with breakfast and happy hour. The breakfast was good with great service from staffs like Ida. Certainly the check in was well done, appreciate Poppy being patient and thoughtful. Very cheerful. The best among all is really Eddie Wang at the 62/f happy hour. Very customers oriented and polite service. Sometimes happy hour has a well published timing. It is normal to follow the start time and end slightly ahead. Eddie knows how to put customers first and make it less about a policy hotel but a place to go back to to relax after a long day of work. Thanks Eddie.