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New Palm Tree Hotel

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101 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed today NEW via mobile

Cheap, clean and in a good location. A rehab is needed as the hotel looks dark and old fashion. Do not good if you want a full comforts room. The owners are nice and very polite. They accepted to keep our luggage one day more.

Helpful?
Thank Francesca A
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Money for value. The hotel is quite old and basic but the rooms are clean and the service nice. Self contained rooms and working a/c. Nice big terrace. Near to the fort and old city. Good place for one night stop on the way to the north cost.

Helpful?
Thank karin helena A
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2016 via mobile

Having arrived in Mombasa without luggage we checked into New Palm Hotel to wait until our bags arrived. The rooms were basic but sheets were clean, air conditioner powerful and hot water readily available. The breakfast was excellent - sausages, pancakes, fruit, omelette, juice and hot drinks were delicious. Very good value for money.

Helpful?
Thank LibbyNahimana
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed August 17, 2016

Well, despite the name the rooms (beds, couches, doors, equipment) came across as a bit old. However, the staff are very helpful, the hotel is also centrally located in town. Being around many banks security is guaranteed.There is a good restaurant downstairs that prepares a wide range of fresh food from pizza, biryani to anjera. One gets to meet many... More 

Helpful?
Thank Lillian M
Cesena, Italy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 27, 2016

In the night is wonderful to stay in the big terrace talking with people coming from all over the world and breathing the african atmosphere, as it is very suggestive making a tipical african breakfast early in the morning, always in the big terrace

Helpful?
Thank Andrea B
Kampala, Uganda
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 3, 2016 via mobile

The beds are clean and comfortable. The shower worked, as did the fridge, air conditioning, ceiling fan and TV. Good selection of TV channels and free WiFi. The central location is why I chose this hotel and I wasn't disappointed. The manager showed me to a great nearby salon - good pedicures. Convenient for cafes too and there are two... More 

Helpful?
2 Thank audlebongle
Katsina State, Nigeria
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 3, 2016

I was given a room upstairs.what i liked about hotels in Kenya is that there is breakfast at the hotels as part of the Room charges.While having breakfast you have chance of meeting other people who also lodged in the Hotel and they can direct you on where you are going for sight seeing.The Hotel staff are friendly and in... More 

Helpful?
1 Thank Iguda
Weymouth
Level Contributor
139 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed March 2, 2016

We chose this hotel because of its nearness to the old town and to Jesus Fort. And although it is a budget hotel our rooms were absolutely fine, in fact quite large and well-equipped. There is a lovely roof terrace where they serve breakfast every morning and you can sit out having coffee snacks etc. the staff really went out... More 

Helpful?
1 Thank Gerard O
Kokata,West Bengal,India
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed January 8, 2016

I stayed here last year August (2015). The staff was helpful. Breakfast simple yet sufficient. More or less clean place. Wifi works. Fair price for a short stay. Convenient location. Could walk to the old town and Fort Jesus. Will stay again.

Helpful?
2 Thank Sandakphu
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

I have stayed here on 3 occasions over a 10 year period and somehow they keep improving their service despite the decrepit crumbling state of the building. Staff very friendly and helpful. Service great. Hotel restaurants great. Real coffee made good. Rooms are clean and everything functions but everything is rather dated. Best B and B stop in Mombasa. They... More 

Helpful?
2 Thank Harvey H
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about New Palm Tree Hotel

Address: Nkrumah Road | Old Town, Mombasa 80100, Kenya
Location: Kenya > Coast Province > Mombasa
Price Range: $30 - $49 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Palm Tree Hotel 3*
Number of rooms: 31
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